Nissan Altima - J Hardy
Great salesman if you see Scott Davenport he will take good care of you. Great guy to deal with when your buying a car. This is the second car I’ve bought from him.
Top Reviewed Specialists At This Dealership
Internet Sales Consultant
Friendly Salesman - Adjutant, James
Jonathon was friendly and very helpful. He was not pushy and worked hard make sure I was happy with my purchase. My best experience purchasing a new vehicle.
Trade from Saturday with Huston durr - Daniellehopper
Me an my husband Donald Hopper had one of the best experiences Saturday trading in our rogue for a pathfinder Huston sure an Dan gougen done an amazing job getting us in What we needed
Nissan Finance Manager
Oil change - Mcollier0407
I highly recommend this place. Excellent customer service and waiting area supplies you with drinks, snacks, tv, and computers. Bathrooms are always clean. Was even given a $10 coupon before leaving.
Super Service - carolg
I always have a good experience at Nissan of Rivergate. They keep me well informed as to what my needs are. The service and service representatives, especially Betsy, are exceptional. The amenities in the waiting lounge are good, as well.
Internet Sales Specialist
Owner Loyalty Manager
Great and caring service - MARLEIN25
The service people were friendly and kept me posted every step. They also reminded me of what service was coming due for my car. It makes a difference when you deal with friendly people!
Great dealership, friendly, helpful, timely - Jozeph2121
Nissan Cool Springs has provided great, punctual service every time and quickly respond to every inquiry. The folks there are very friendly and continually follow up to ensure everything is going well.
Certified Sales and Leasing Consultant
Nissan Certified Sales and Leasing Consultant
Great, found what I needed - Rhill3399
Joe was very friendly and went out of his way to get me what I needed i would definitely recommend him if you’re trying to find a car to suit you
Dealer Website Mistake - Dealer Website
Car was listed for one price and then they told me it was wrong. After I argued about that being false advertising they agreed to sell me the car at the price it was listed as on the website.
Always with every purchase the epitome of excellent service - Trina1447
Many thanks to Shawn”TheCarGuy” for his professionalism and attentiveness to my car buying needs. To Scott, Fiona, and Steve thank you as well too
Leaf Purchase - Gabrielle
Jim took the time to get me familiar with my new vehicle demonstrating some of the features and functions of the vehicle. My experience was amazing.
It was quick and to the point and no bickering over prices. - Gray123
It was a good experience. He was very helpful and knowledgeable about the armadas . There was no bickering involved in the prices. Once he found out what I wanted it was quick and easy.
Excellent service - tpandtt
Took my Murano in for routine maintenance.
As always awesome service. Very pleased with everyone's friendliness and true caring about you and your vehicle not only in the service department, but with the whole dealership.
Keep up the good work! I wouldn't take my vehicle anywhere else to be serviced. Totally trust Oak Ridge Nissan, Shannon and crew.
Continued customer - David and Hope Street
My husband and I have dealt with Bill Gatton Nissan for many years now. We recently looked at another dealership but found our way back to Bill Gatton Nissan. No better customer service anywhere. We have made friends there that know us on first name basis when we walk in the door.
Amazing dealership - Kimdavis95
Absolutely amazing dealership. Great people who genuinely care about there customers. Helped me get the perfect vehicle and would recommend them to everybody. If your looking for a car definitely check them out.
Great Staff Great Prices - tlautz87
Jeff Jones was great! Super friendly, honest! Totally reccommend Victory Nissan! We will do business with them in the future! Michael Ladd was fantastic as well!!!
Fantastic Purchase Experience - David R W.
Hello Nashville. You are very lucky to have Ed Ryan as a salesman at Action Nissan. We looked for a particular Armada Platinum from Virginia to Georgia and finally found it at Action Nissan through the Internet. That is where we met Ed Ryan, Program Coordinator for Action Nissan. Although new to Action Nissan in June, Ed helped us cut through the many discount offers that had enough restrictions that would confuse a Philadelphia lawyer. In the end we had a deal which far surpassed anything we could find in a 350-mile radius. That is correct, we drove 350 miles from our home in western NC for this deal all thanks to Ed. We just want everyone know how we feel about the deal and how supportive was during and after the sale. In fact, he is still in contact with us some 4 weeks after the sale to make sure we are happy with our purchase. Nashville, you have a gem in your midst.
David R W.
Used cars - Gotsrewedbyautonation
I’ve had nothing but trouble with a 2009 Nissan Rogue. Two weeks after I bought the car I heard horrible noises. Took the car in each time they said nothing was wrong. They knew they sold me a car from “xxxx”. Had less than 6 months needed new engine cradle, wheel bearings, motor mounts, new transmission and there are other things that are wrong. I paid 9000 for care and about 4000 in parts and repairs. At least the transmission was still under factory warranty. Can’t get rid of it since all my money is tied up in it. Sell it? I probably wouldn’t get near what I have in it. All I can say is DONT BUY A USED CAR from they. They tried to tell me I drove the car hard. I’m 63. Really Autonation Hacks Cross. You should be ashamed of taking advantage of an old woman.
Great experience. Would recommend - cjames3
Great experience. Went for an oil change, ended up with a maxima platinum. Boots, Austin, Earl, Steve were all great. Would recommend to people. Very friendly staff.
Worst Car Dealership Ever - Andrew J Beeler
This dealership is the reason used car dealers have the reputation as snakes in the grass. I had found a car listed on cargurus and on Rick Hill's website and called this morning to confirm it was still on the lot. I talked with Terry Price and was told that the car was still available and he would have it sitting out front for me. I told Terry that I was driving 6 hours round trip from Nashville and Mondays are the only day I am not working. After driving all the way to Dyersberg I was informed that not only had Terry left for the day because his daughter was sick (which is understandable) but also that the car I had driven 6 hours out of my way to look at had been sold. EVEN THOUGH I CONFIRMED WITH TERRY THAT MORNING IT WOULD BE THERE. The sales manager (who never bothered to give me his name) would not even stand up from his computer or even look me in the eyes to apologize or even make up for their mistake. He started making excuses for not being able to call me back, but couldn't even stand up and look me in the eye like a man. People make mistakes, but a SALES MANAGER should be able to MANAGE a situation like this. So let me help you in the future: If one of your sales associates makes this big of a screw up you still had 3 hours before I got there. You could have pulled every other car on the lot that would have met my needs and make me a deal, look through your massive dealer network and offer to transfer a car to me, or at the least offer a gas voucher for my time and expense in driving out of my way. Any of these options would have been acceptable but instead your sales manager acted like an ostrich and put his head in the sand. I expect this out of some hole in the wall car dealership, but not an affiliated Nissan dealership. Your sales people are why people buy everything online. This was the worst service I have ever received, and I've waited 30 minutes for Taco Bell so that says a lot.
Review - Rbarrows787
Great service. The people who work there were very friendly. The service was fast, and I like Th at they can notify you through text message when your vehicle is ready
Liars....cannot believe that this place is still in business - chase101396
I work for a dealership in Alabama and know that if we practiced any of the unethical ways of selling cars like this dealership, that we would be shut down so quick. I will try to keep this very short, but right now I am so upset. My son, who is 21, and makes a very nice salary driving a big rig, found a Dodge Ram Truck online at this dealership. He spoke with the dealership about this r/t sport Ram that was on their lot. After speaking with a salesperson most of the week, my son being young told them how much he had to put down as well as anything else they needed. They set out on the over three hour drive Saturday morning. After three hours of driving to get there, and after assuring my husband of one interest rate, they raised it almost 2 points, just because they could. We had discovered that this vehicle was not a r/t, which according to all car sites, makes this particular vehicle atleast thousand dollars cheaper than the sticker they had on the car. After agreeing the price coming down 500.00, and he ended up paying more down than they originally wanted,after getting there they did not lower price rather they raised the price and the down payment after they kept us there for 4 hours, they were so very rude, because my son had 0 credit, to the point, I was told that we could just take him off the loan and I could get the favorable financing. Well that was the whole point in us going down and me signing with him. This dealership and the crooks there, knew that my son was xxxx bent on this truck, Told him that he would be able to refinance in 3 months. After we signed they said have to wait atleast a year to refinance/ To top all of this off, they were unapologetic that they had been advertising this truck as a r/t the whole time, and in fact it was not an r/t. Where I am from, a vehicle with under a 1000 miles automatically gets a fill up and wash This ram got neither. I will not recommend these crooks to anyone. nothing but lies lies and lies
Rude Salesman - cjh13
We went to purchase a car in the low 20k range. Our salesman Sal was pushy from the start, showing us cars in the 26-30k range. Told us we would have the same payments if we get a longer loan or we could just lease brand new car. We told him we were not interested in those and would still like to look in the 20k range. After looking some and not seeing anything we were wanting we realized we needed to regroup and do more research. We explained we were giving our current car to our soon to be 16 year old. Sal told us we shouldn't do that and started arguing with my husband. We decided to walk away. My husband looked at me and said this is unbelievable. Sal turned around and screamed in front of everyone, "Yeah, Unbelievable!!" I could not believe how rude this salesman was! We will never go back here!
Highly recommend! - Jabubrowski
Highly recommend!! East Tennessee Nissan is exceptional! Our salesman was Bobby and he was amazing. We didn’t feel any pressure while talking to him. He was very helpful in choosing the perfect vehicle for us. A lot of dealerships will try to pressure you into buying the most expensive vehicles but that is not the case with East Tennessee Nissan. We told him what we could afford and Bobby and the sales manager did everything they could to get us what we needed. We ended up getting a 2014 Dodge Grand Caravan at an amazing price! They explained everything we were signing in great detail. They go above and beyond for their customers. From now on this is the ONLY place we will go.
Service scam - Annoyed
Brought my wife’s car in for a oil change. They returned telling me I need to replace the air and cabin filter as they were both in very bad shape. Quoted me a price and I left. Went home to check the filters and as I expected they are new and in great shape. Both filters were still white and looked brand new. I called and spoke to Charles who tried to tell me I was looking at the wrong filters. I will never bring her suv or mine to them ever again.
Asked for the customer service hotline number and he didn’t have one for me. Poor service.
Liers/ False advertising - Kristy
On-site sale says one thing. Go in to buy and it's o it's wrong can't sell for that price. Had proof in hand and still wouldn't honor it.
Very nice salesman - Larry57
Doyle Rutherford is a great salesman and we really enjoyed dealing with him. He was very patient and is probably their best salesman. We would like to thank him very much.
Fees not ;listed in the contract but added on to the price - toyotaman
Hidden fees of over 1800 dollars? Not listed by name or amount in the contract or po Worst experience I ever had buying a vehicle. Nissan did not help at all.
Newton Nissan South
Nissan of Cookeville
Nissan of Cool Springs