Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Lacy was a great sales person! Everyone I interacted with... - Harvey
Lacy was a great sales person! Everyone I interacted with was friendly and polite. Lacy was why I bought here. I've bought 2 nissans from downtown Nashville Nissan.
Good honest Lacy. Very personable.
Top Reviewed Specialists At This Dealership
The buying experience was positive and our salesman was... - tracy.06.reynolds
The buying experience was positive and our salesman was VERY personable and "normal" unlike other car lots. Will definitely come back to upgrade in the future!
Andrew and the entire staff were very friendly and... - Rexroatcharles
Andrew and the entire staff were very friendly and helpful with any and all questions I had with my purchase.
The gentleman who helped us was extremely helpful and... - Guest1234
The gentleman who helped us was extremely helpful and kind. The service was slow, however, the dealership was busy. Overall we had a very pleasant experience.
Certified Sales and Leasing Consultant
Certified Sales & Leasing Consultant
Kind helpful.honest.nice friendly.price great they really... - Tena
Kind helpful.honest.nice friendly.price great they really take care of their customers.honest with everything
Great dealership. Service area is very nice. They have... - lyarbrough2206
Great dealership. Service area is very nice. They have snacks, popcorn, and water out. Employees are always very friendly and welcoming as well. Always willing to go the extra mile for their customers.
Internet Sales Manager
Dropped vehicle off and repair was made quick and I was... - Brown
Dropped vehicle off and repair was made quick and I was back on the road!
I have a 2008 Nissan Maxima it is the worst car I have... - Walter cunningham
I have a 2008 Nissan Maxima it is the worst car I have ever bought. I still got it I will keep it and just keep having it worked on fixing your car is better than buying a new car. But I recommend buying a Dodge or Chevy. My maxima is a junker but it's better to fix it than buying another car. East TN Nissan service center is out ragious on service I have to go to a regular mechanics to get my car worked on. Don't go to east TN Nissan.
JJ Muder was my sales associate and he did a wonderful... - nik_fairbanks
JJ Muder was my sales associate and he did a wonderful job making sure I got exactly what I wanted. He was super helpful, friendly, and knowledgeable! I would highly recommend him to anyone looking for a car!
Always a repeat customer. Your treated like a family... - darrell.shepard400
Always a repeat customer. Your treated like a family member not just a customer or a nuisance.
Everyone there were really nice and helpful. They seemed... - kwaldrop92
Everyone there were really nice and helpful. They seemed to be interested in helping me buy the car that we found. The car was very clean and ready to go. Thank you
So, I have been looking to buy a truck. Going back and... - Horsemanpatel
So, I have been looking to buy a truck. Going back and forth from Ford Ranger to Nissan Frontier. Finally I decided with Frontier. So I started looking. Called a few dealerships and was given some bogus numbers added to the MSRP. NO discounts. I am not going to name those dealerships. Finally two days ago, I stumbled upon this frontier that the Nissan of Rivergate had. I called and Justin answered. I was to the point about the driveout price and Justin answered straight up. No run arounds. I was happy about it. We agreed upon the price and than I asked him about the financing APR. And again he was right on the point. No nonsense , no pressure of any kind. From the first call to the last one, which happened within 2 hours, I had closed the deal. Thank you Justin for an honest transaction. I picked up the truck today. David helped big time on the paperwork. I was out the door driving my new truck with a broad smile in less than 75 minutes.
I will recommend this dealership to anyone and everyone with my full heart. Being a Spock fan, I want to say " Live Long & Prosper " Nissan of Rivergate.
I will certainly deal with this dealer before going any where. Thank you very much.
I traded a very nice car in on a car along with $13,000... - dino2800
I traded a very nice car in on a car along with $13,000 cash, three days later car was smoking like a train. made several phone calls to the dealership no one answers. after nine days and about fifty calls finally got through was told that a service rep would call me, never heard from them.it now has been two months still driving a smoking car. I paid for the car in full therefore I have been waiting on my Title. made several more phone calls before I called their body shop and a lady assured me she would hand deliver my message to someone at the office. Ms. Lopez called me right away. she investigated and discovered the office Manager still had my paperwork in their desk drawer. Its been two months! My salesman is a JOKE the entire dealership is a JOKE!
I purchased a Brand new 2021 Nissan sentra in May 2021(... - knightkeba
I purchased a Brand new 2021 Nissan sentra in May 2021( My first car note isn't due yet) As I go out to start the car to go to work....WON"T START!!!!!!! I tried to automate START...Even the Alarm lock doesn't even sound NOTHING!!! I"M too UPSET!!! I called the salesman who sold me the car and he said it has to be the battery.....WHAT????? this is a BRAND NEW CAR!!! I'm not Happy about this at all. Now I gotta wait until the office opens at 9.....NOT VERY HAPPY RIGHT NOW
i want to thank jeff ford for trying extra hard to get us... - dougvickie
i want to thank jeff ford for trying extra hard to get us financed on a new nissan kicks. i enjoyed my time and conversation with him. he was very friendly and personable! i would recommend him if you go to oak ridge nissan to purchase a vehicle. thank you very much, jeff!!
i want to thank pete for an excellent sales experience at... - dougvickie
i want to thank pete for an excellent sales experience at twin city nissan. he was most friendly and personable and took me on a great test drive to avoid rush hour tradffic. although i was not able to purchase due to my credit, he was most helpful even looking into the costco discount to help me out. he even gave me a cold bottle of water for my hour drive home in this heat. thanks again pete!!!
After looking at several dealers for a new Murano I... - Murano driver
After looking at several dealers for a new Murano I stopped by Nissan of Chattanooga East and was promptly greeted in the lot by Mike Goza. Mike was very personable and professional as I went over my interest in a new Murano. I wasn't there to kick tires but to trade if we to could reach an agreeable price. This is where Mike's professionalism no BS attitude stood out and impressed me. We promptly reached an agreement on the trade and closed the deal, processed the paperwork and I drove away in my wife's new Murano. If you're looking for a new vehicle I highly recommend going by Nissan of Chattanooga-East and speaking with Mike Goza, you will be glad you did. To Mike , thanks for your assistance, Pat Byrum
Recently purchase a 2015 Nissan Altima from this... - Roy
Recently purchase a 2015 Nissan Altima from this dealership.
I was able to negotiate a walk out the door price via email which was honored upon our arrival and the sales process went as smoothly as I have ever experienced. It was like night and day compared to the horrible experience I had with Wolfchase Nissan.
I purchased a new truck from Downtown Nissan a year and a... - SteveO
I purchased a new truck from Downtown Nissan a year and a half ago. 3 time Nissan owner. 7/31/21 my truck was in for service and the sales manager Charles called me and said he had seen my truck in service and he would give me $22527 for my truck. I told him I would think about it and he called me back a week later made the same offer and I asked him if he was sure on the amount offered and he told me yes. I went in picked out a new truck and he brought me a written buy sheet offering $20000 and they added over sticker price on the new truck a $1200 dealer fee and a $700 doc fee. This was a bait and switch offer and should be an embarrassment to Nissan and the owners of this dealership. Don’t buy from these people!
Very pleasant buying experience at Nissan of Cleveland.... - Dragnpete74
Very pleasant buying experience at Nissan of Cleveland. No pressure, friendly staff and service dept. Clarence was extremely helpful and genuine. Thank you all
Although nathan and the sales/finance manager were very... - dougvickie
Although nathan and the sales/finance manager were very friendly and nice. i did not appreciate sitting at their dealership for two and a half hours only to be told i was not approved. also when i told nathan about my requirements for a crossover or suv. why did you show me a base sentra? i wanted fwd and you brought out a rogue sport awd? i wanted a kicks whichyou did not have which was $7000 less than the rogue sport and maybe would have been approved. considering a had a three hour travel time back and forth i spend a total of almost 6 hours for nothing.
We turned all necessary paperwork to cancel our extended... - dgagne2014
We turned all necessary paperwork to cancel our extended service contract and gap ins on 4/12/2021. Spoke with andy on approximately june 20 and he told us more like 90 days .but said he would see if anything he could do to get it faster.so he called me back 30 minutes later and he said the best they could do was 25 days. Well next phone call in july around july 17th and spoke to bennie. He called somebody and called me back and said we would have in 7 tp 10 business. Didn't happen. Today i called the extended warranty company and they said contract has not been canceled yet.they gave me Tara's name bit i tried a couple of times no luck. The dinal straw is i called Bennie back at 2:30 and said he was on phone getting info. 2nd time today same story from him.he is blaming on covid19. Just want kind of business are they running over there??
Fees not ;listed in the contract but added on to the price - toyotaman
Hidden fees of over 1800 dollars? Not listed by name or amount in the contract or po Worst experience I ever had buying a vehicle. Nissan did not help at all.
My very experience with Bill Gatton Nissan was wonderful.... - Christie
My very experience with Bill Gatton Nissan was wonderful. Everyone was very friendly but my salesman, Cody Griffith, who was spectacular! I knew right from the start that I could trust him and I felt like I had known him all my life! I bought my Jeep from him and I’m so pleased with the whole experience! I can’t say enough good things about Cody! I will not go anywhere else to buy a vehicle and will always come back to Cody! Thank you Cody for making this woman and her son so very happy!
I have a 2016 Nissan Altima that I bought brand new . I... - unhappy
I have a 2016 Nissan Altima that I bought brand new . I have always had a issue with a knocking, rattling noise coming from the back of the car. I have had different Nissan dealership look at it but never fixed issue . This last time I went to Carlock Nissan they could not find the problem but did hear it. They charged me 163.00 for nothing did not fix anything . So now I probably will not ever buy a Nissan ever again . So I am stuck driving around in what sounds like a wagon . I can not afford to put anymore money into this car.
Best purchase experience - JGorman
Day started fine. Wife goes to work and calls her car died. I get to her sure as sh*t transmission is toast. Had it sent to rusty Wallace and it would have cost more to fix then the car was worth. So we ended up getting a new car and the experience was second to non. I bought my last car from fenton and it was a terrible experience, this was night and day from that. We walked away happy and very pleased and no and i mean absolutely no hidden fees or cost we knew the number before we even talked financial. Terry caldwell was our sales rep and he spent the day with me making this as painless as possible and made my wife feel good about getting a new car. She even said the difference was obvious between the two owners of this dealership.
Never again.used car manager very unprofessional.got... - Burbs
Never again.used car manager very unprofessional.got wrong parts and wanted me to do the work of driving and having it fixed.also said he ordered parts from Ford but they sent him aftermarket part.hmmmmmmmm
BEWARE OF THIS DEALER AT ALL COST! - johnewalls
I was in the market for a 2019 used Nissan Altima SL. I located one on this dealers lot, after several phone calls and text with Justin, we agreed on a price of $23,000 total after all dealer fees including doc and tax. Justin not only left me a voicemail saying the total out the door price of $23,000 was accepted by his manager, he also texted it to me as well. having both a verbal communication from him and a written one I start my 1 hour commute to the dealer following a terrible storm in my area. when I am only about 10 minutes away Justin phones to say he made a mistake and the taxes were figured wrong and it is totally his fault , and the car would now be $23,500. he refused to say anything other than to repeat over and over it was his fault, but I would have to pay the difference. After a long drive in a heavily storm damaged area, since I was already almost there, I decided to continue to the dealership and try to work it out. I was not happy, but mistakes do happen. I fully expected at the very least for the sales manager or Justin to say they would split the difference of their mistake and offer the car for $23,250. THIS DID NOT HAPPEN! They were not going to budge even though the mistake was theirs. I went ahead and looked at the car since they had it out front. the car is a gray 2019 Nissan Altima SL , and as of the date of this review is still sitting on the lot there. it has a clean Carfax, however it was clearly damaged , had overspray all down the left side, around doors, all 4 wheels had large curb rash, and the drivers door did not seal properly on the edge where the hinges are, the metal had been bent outwards, as if something had been caught in the door as it was trying to close, or it had been pulled out by catching it on something, there were dents all in the trunk lid that looked like hail damage and the chrome trim along the bottom of the windows on drivers side had several dents. This was not a great example of a clean Carfax car. Clearly it had been in something and was damaged, repainted (badly). I pointed this all out to the sales manager and Justin. Both agreed it had been most likely in an accident that wasn't reported to insurance and repaired. Both said they had no knowledge of it. Perhaps they didn't, whos to say? However, I drove to your lot on the promise of a car that was free of body damage for an agreed upon price. you then raise the price, and refuse to change your standing on that even after you see the car is damaged? I fail to see why a car dealer, would change the agreed upon price, then refuse to reconsider after they see how much damage there is to the car they are trying to sell you. While the sales manager stepped away, Justin got out his phone and located another 2019 Nissan Altima SL, said it was on another lot and he would go see which lot so I could go look at it instead, still a jones lot, so not a competitor. I asked him not to go inside to see until the sales manager came back out to me because I knew once they were inside together the sales manager would instruct him to tell me the other car was unavailable to prevent me from going to a different lot. He assured me he would not. Justin went back inside, came out and said oh, the other car has been sold, his sales manager came out and said "did Justin tell you the other car was sold?" JUST AS I KNEW THEY WOULD. The other lot is owned by Jones, however they still compete within the company for sales. I left and called the Chevrolet lot where the other car was located, and the sales manager there says the car I want to see is at the Nissan lot I just left in the service dept for a recall, and he would call to get it back for me to purchase. He calls them, speaks to the same sales manager I just left and calls me back saying the car could not be repaired and they were returning it to the auction they bought it from. ALL not true. The next day the Chevrolet lot calls me and says " Guess what, the Altima just showed back up at our lot!" they now want me to come see it. I never did. I think the Chevrolet lot just got caught up in the web of lies started by the Nissan lot in Savannah. Why would I EVER want to do any business with a dealer that is so full of untruths and shady business practices? Did I mention that I have bought two new vehicles from them, and my family (Mom) has also bought two, and that I have personally sent over 7 of my friends there and they purchased, never once did I ask for a bird dog fee, or any type of compensation because I was just sending family and friends to a place I felt comfortable with. I knew and fully expected them to make a profit on every deal, both on cars and service. I even expect a little white lie to some degree, but this was out and out wrong. I was LIED to, I felt baited to come in so they could switch the price and I felt trapped because they kept inventory from their other lot locked down so I couldn't see it, I have since purchased my 2019 Altima SL, it has 19k miles on it, is flawless, no scratches, just like new. AND I PAID $18,400 plus tax for a total of $19,688 from their competitor, another Nissan Dealer. So the line that Justin said to me at the end of our failed meeting that "Jones has the monopoly in this area" holds some truth, they do, but there are other Nissan dealers not owned by Jones, north, south, east, and west of Savannah. I recommend ANY of them. DO NOT SPEND YOUR HARD EARNED MONEY WITH JONES NISSAN.
I did not get the warranty I paid for - Edge
I purchased a used vehicle from Premier Nissan in 2012 with 38,000 miles on the vehicle. I paid 1795.00 for a warranty and was told that it was for 100,000 miles. In 2014 I had an issue with the vehicle. I had not received my warranty contract so had to request it. One of the papers had a forged signature and one had my initial that showed my warranty was for 60,000 mi. The Mgr was quite rude when this was brought to his attention, especially the fact that my signature was forged. I tried to contact the owner, Lonnie Cobb, thru the mail as well as several phone calls without any results. Very poor business. I would not recommend this Dealership
Nissan of Cookeville
Newton Nissan South