Stress Free, Professional, Highly Recommended - BL.Boomer
I could not have asked for a more professional and personable representative to deal with. Cory was outstanding! He had the car I was interested in ready the minute we arrived; warmed and everything! He also was extremely patient and upfront with all the information about the car. I had lots of questions regarding safety due to a bad accident I experienced in my last vehicle. Cory immediately put my mind at ease and took all of the stress out of the process; I have been looking for a car since April of last year if that gives perspective. And as someone who works in the insurance industry and is evaluated on quality of customer service, I have to say Cory provided the best customer service I have ever seen. I would recommend anyone to go see Cory at Covert Cadillac if in the market for a car. I cannot thank Cory enough for all his help in this process and for making the process so simple! I love love love my new car!
Awesome experience - Shelly Mulder
My family had a great experience at Ron Carter. Especially with the salesman Greg Falcon. He was very personalable and not pushy or intimidating. He was able to work out a great deal to get my dad into his dream car! Thanks Greg!
Great Service - Local Galveston resident
Classic Auto Group Galveston - Great Service, no pressure. Arthur Mitchell was great, very professional, I will recommend . Great selection of quality vehicles to choose from. Prices were very reasonable.
Top Reviewed Specialists At This Dealership
Bill Meyers review - Bill220cb
Michael Baird was the man who helped me purchase my New GMC Sierra. He was extremely professional, very knowledgeable and made me feel right at home. He is an exceptional ambassador for Gerri Chevrolet and GMC.
Cheyenne was my vehicle technician who walked me through the intricacies of my new GMC. She was exceptional.
Superior Staff...Fantastic Experience - Ed M
Bottom line: A++++ dealership with a professional staff! We were out of state buyers in search of a replacement SUV for our family. Contacted the dealership by phone prior to travelling to Texas to verify vehicle was available. From first contact, our Sales person, Jarryd Armstrong, was extremely friendly and professional. I shared with him my concern on purchasing a vehicle in Texas and getting it registered and titled in the state we lived in. He alleviated my concerns and relayed the process to do so. We scheduled an appointment with him and other dealerships around the area to look at SUVs we have been researching. Decided to stop by Massey Cadillac first due to our initial phone conversation and glad we did so.
When we arrived at Massey, our pleasant experience continued. We were met by Jarryd Armstrong and was introduced to the Director, Jim Palmer. It was evident after meeting with Jim, that the friendly and professional environment was embraced by all levels of the team.
As you all know, buying a car can be an arduous process. The Massey team, was very efficient and was able to alleviate us from the painstaking process while offering a fair price. We were able to drive off the lot happy and excited to share our experience.
Thank you Jarryd, Jim, and Massey Cadillac staff for the wonderful experience. We will definitely be back and will spread the word.
Cadillac Certified Sales Associate
Lease Return - Soniya2608
Had an issue with Lease returns (wear and tear). Duncan followed up on the issue explained their situation and both parties came into consensus regarding the Bank payments. Overall would appreciate Duncan's and express my thanks to you to deal with the issue in a professional manner extended to me. This service convinced me to close the matter and issue. I would highly recommend your dealership to any person seeking either service on their current vehicle or leasing another. Thanks again.” -
Excellent service ! - McDaniel's
Awesome service. Jeff has always been good to us and willing to spend a lot of time finding us the perfect car. We will continue to buy our vehicles from Classic. Service is always great! .
Oil Change and Tire Rotation - Peggy Hagger
Friendly and expedient service, I used the app to schedule my appoint, and they were expecting my arrival. My total time at the dealership was 39 minutes.
FANTASTIC Experience - Vick Babygirl
My experience working with Ken Hoffman was Great from the first phone thru the entire process of purchasing our 1st Cadillac (XT5). Ken was kind, knowledgeable, pleasant to work and mst of all patience with all my questions. Recommend Alderson this buy your new car & request Ken Hoffman!
Just amazing - Rachel2016
So happy with my experience with Attzenhoffer!! It was a fast , friendly and no pressure experience! My salesman David Cavazos was wonderful through the whole process. I would definitely advise all my family and friends to Attzenhoffer!!
Service on Son's Car - Jeff
Did a great job of taking car of a repair issue on my son's car. Could not be happier. This is a service department that pays attention to detail.
Our second Caddy from Cavender - D.S. Casillas
My 2005 Escalade was getting old and we wanted a newer one with more features and safety features so when we arrived Michael Garcia greeted us promptly and politely. We purchased another Escalade and the process couldn't have been any easier. If you are looking for a new Cadillac I would definitely recommend Cavender Cadillac!
Very good service loved it - Tiffany
Very good experience great customer service satisfaction very good acknowledgement of there inventory and products. Sales manager went above and beyond to find what we were looking for and for the right price
Awesome - Barbara
Aaron Willey salesman is the best. Always goes above and beyond . I have been purchasing my vehicles here for awhile and always get the same great service
Great place to get your Cadillac serviced - Dionna Smtih
Jewel is always friendly and helpful when I need my Cadillac serviced. This particular time I had an issue with my touch screen, needed a state inspection and my oil changed. She made sure that everything was taken care of and the service department worked efficiently to get my car back to me within 24 hours. I would recommend Moore service department to all of my friends and family. They are always friendly in person or over the phone.
Simple, easy purchase with good folks - Big Ed
Javier and the management team did a great job. I have been buying vehicles for over 50 years and this was by far the quickest and easiest purchase I’ve ever made. They went above and beyond to ensure that I was satisfied with both the sales price and my trade-in value.
Nice, friendly service, quick - GrandAndRed
Always enjoy going to a place of business when greeted with a smile, and the next thing I know, paper work is ready and I am on my way; Inspection sticker paperwork complete; now to the next step!
SAM SMITH - dtnproman
You only need to know two words when you go to this dealership. SAM SMITH. My wife and I have bought 39 cars in our 42 years of marriage and we actually enjoyed this purchase experience more than any we can recall. Sam was amazing from start to finish. We were treated very respectfully. We were not passed from one person to another. Sam took ownership of the entire transaction and did it all with ease. We found out that Sam has been selling cars for a long time and his experience shows. There is a reason why he has been top salesman and rated the highest salesman in customer satisfaction. Sam went the extra mile to make sure we were completely satisfied. I just wish we would have found him years ago! My advice is that if you are really interested in a car at SEWELL, ask for the BEST! SAM SMITH! You will not be disappointed! Oh, by the way, Sam put us in a 2017 Cadillac XT5 that only has 6K miles on it at a fantastic savings!
Great service department! - Johnna Bigley
Referred to Musser Motors repair shop by my mother who had recently taken her car to them. They got to my car within the hour. Service was fast, reasonably priced, and the customer service was awesome. They're very knowledgeable and do great work! Thank you so much!
Excellent service - Dac
Excellent service! Was completely satisfied with the work. And, they got me in and out in a timely
manner. I would recommend them to anyone else.
Acadia Purchase - jsafun
Wonderful shopping experience at Patterson Auto Group dealing with Robert Vasquez. We purchased our 2017 Acadia very quickly in a professional atmosphere with a very knowledgeable sales person. Robert Vasquez extended every effort to make sure we were familiar with with the Acadia's equipment after the sale.
Oil change - Wandaful
The dealership is aways clean and nice. Tbey take you according to appt time. I Iove this place. The prices are excellent. Great customer service.
Tommy Simon - Betty2273
Tommy Simon was my salesman. His knowledge of the product was awesome and helped me get the right vehicle. He also professional and courteous. I will refer others to Tommy. Thank you.
The Car Buying Experience - AYS2016
The process of buying a car was excellent from start to finish taking the time to show the different options available with no pressure. Zach Jimenez was very helpful in explaining the many features the car has. And ensuring the car was filled up with gas in the tank.
Awesome Experience !!! - 1040Mark
I ordered a new XT5 from Michael. He took my order in late October and it came in exactly as I ordered and just in time for me to give to my wife for Christmas! They took care of my trade and gave me a fair price. Financing was a breeze with Lysnse!
All Great people to work with !
Service - Jpick21
Went in to get my vehicle serviced, Mike was fast, friendly and kept me up to date. He is now my go to guy when I need Service.
Great customer service - asali247
Always were respectful and were always there for anything that you needed. Agents worked a great deal with us so we couldn't let it go. I would come again for my next vehicle purchase!
Poor service department - jmc
Had a schedualed oil change at 8:40, checked in at 8:20, left and came back an hour and a half later, and my vehicle was still in waiting line, after talking with my rep, it took another 20 or so minutes for them to pull my vehicle into the garage, that’s a 2 hr wait before they even touched my vehicle, then another 45 minutes for them to finish the maintenance, what was the point of having an appointment, should have bought a ford or went somewhere else.this is my 3rd service appointment and very one of them was miserable.
Service is bad - Upset39
I took my GMC Acadia to get checked at because the A/C was blowing hot air. They told me it would cost $1,610 to fix and that my vehicle would be ready be Wednesday. Luckily I was able to afford the expense and being that I was going out of town I definitely needed the A/C in this triple digit weather! I picked up vehicle on Wednesday evening and drove home. Then Thursday we left for Arlington to pick up my stepdaughter. About 2 hours into our drive ( 6:30pm or so) I begin to feel rather uncomfortable in the third row and I notice HOT air blowing from the bottom vents in third row and tepid air from four back top vents!!! I was furious! Of course my $1,600 bill had hurt my pocket and to realize my issue has NOT been resolved I was extremely livid! Needless to say I managed to tolerate the warm air blowing and just fell asleep . It must have been the hot air!!!
We drove back today and when we got home I noticed that the passengers seat foot area was moist and that plastic covering had condensation on it!!! Then I looked under my Acadia and notified water leaking!!!
If I wanted poor service I would have paid $800 to a mom and pop shop who doesn't "guarantee" their work!!!
The service man Mike told me that their work is "guaranteed" for a year!!! He should have mentioned "guaranteed to be faulty"!!!
Extremely disappointed in the quality of service we received!!! I am taking it back tomorrow because I do not think it's fair that if it is "guaranteed for a year" another dealership should have to incur their faulty labor issues.
I will definitely be rating the service and informing GMC of the poor service so that maybe they will no longer be a "certified service" location!
Best Customer Service - Josie R.
Richard Karr is the only place I will go for any repairs for my Buick. The entire Sales and Service team is very friendly and professional. My tire and battery were replaced under warranty without any hassles, they take care of everything so that you don’t have to worry about anything.