Great deal and lots of help ! - Sandy K
My deal was slightly complicated but Chris Tropiano made it so easy and pain free to put me in another beautiful certified pre-owned Cadillac. He helped me 3 yrs ago with a great trade in deal and he helped me again by putting me in another amazing car. i love my Cadillac and I highly recommend Covert. I was treated respectfully and honestly in both deals. I truly appreciate having someone I can trust in this business !
Top Reviewed Specialists At This Dealership
A good call - Jayce
Steffan helped me pick out the car I wanted and got me through in one afternoon. He's been thoughtful and helpful since then, even cleaning my car for me when I brought it in for service.
Internet Sales Consultant
Easiest car buying experience - Kim G
Tim was very helpful and made the process easy and stress free. We went with specific things in mind and he made sure we received everything we wanted.
Awesome, professional,quick service. - Shir
Purchased a beautiful 2018 Cadillac CTS. It’s performing well in the city and on the highway. Special Thanks to Loan Davis for getting the deal closed so professionally. The finance officer is quick and efficient. No nonsense.
Thanks to all who. Were involved to help us transition out of an old Mercedes into a beautiful Cadillac.
Great job and team effort. Love the cheese and fruit. Great idea
Awesome experience - Password23
Very understanding sales team and not pushy at all. They gave the best deals and everything fit our budget perfectly. Absolutely no complaints and will recommend this dealer to all of my family and friends.
Good experience with Kenneth of this dealer - lushan1983
Me and my friend wanted to buy Cadillac Escalade. Kenneth, the sales consultant was patient and gave us clear, full introduction. Good experience on this dealer
Awesome - JAcosta
Seff Rico did a great job helping me get into my new car. He was very helpful with all the gadets and button in the car.
No pressure sales - dddbroncos
My wife and I purchased a vehicle from Cavender Cadillac. Ken Bennett is our salesman. He treated us as if we are royalty. He gave us multiple options to take with us to review at home. His customer service is impeccable. Ken is very knowable in the automotive industry. His experience will be valuable in helping you stay in your budget and purchasing the vehicle of your dreams. He goes out of his way to greet us every time we have our vehicle serviced. The waiting area is very relaxed and customer focused. The service department from check in to the cashier and check out has gone above and beyond every requirement that I have requested. I will purchase another vehicle from Cavender in two years as a result of the way I have been treated and the quality of the Cadillac they sale.
Donald & Regina Davis
Excellent service ! - McDaniel's
Awesome service. Jeff has always been good to us and willing to spend a lot of time finding us the perfect car. We will continue to buy our vehicles from Classic. Service is always great! .
Very good service loved it - Tiffany
Very good experience great customer service satisfaction very good acknowledgement of there inventory and products. Sales manager went above and beyond to find what we were looking for and for the right price
Awesome - Barbara
Aaron Willey salesman is the best. Always goes above and beyond . I have been purchasing my vehicles here for awhile and always get the same great service
Great folks to work with! - KERRYKNIGHT100
I needed a part for my car. It was a hard part to locate. There were three parts people on three different computers looking for my part and the stuck with it till they located it. They were very friendly and I walked away impressed by the service.
Great place to get your Cadillac serviced - Dionna Smtih
Jewel is always friendly and helpful when I need my Cadillac serviced. This particular time I had an issue with my touch screen, needed a state inspection and my oil changed. She made sure that everything was taken care of and the service department worked efficiently to get my car back to me within 24 hours. I would recommend Moore service department to all of my friends and family. They are always friendly in person or over the phone.
Nice, friendly service, quick - GrandAndRed
Always enjoy going to a place of business when greeted with a smile, and the next thing I know, paper work is ready and I am on my way; Inspection sticker paperwork complete; now to the next step!
SAM SMITH - dtnproman
You only need to know two words when you go to this dealership. SAM SMITH. My wife and I have bought 39 cars in our 42 years of marriage and we actually enjoyed this purchase experience more than any we can recall. Sam was amazing from start to finish. We were treated very respectfully. We were not passed from one person to another. Sam took ownership of the entire transaction and did it all with ease. We found out that Sam has been selling cars for a long time and his experience shows. There is a reason why he has been top salesman and rated the highest salesman in customer satisfaction. Sam went the extra mile to make sure we were completely satisfied. I just wish we would have found him years ago! My advice is that if you are really interested in a car at SEWELL, ask for the BEST! SAM SMITH! You will not be disappointed! Oh, by the way, Sam put us in a 2017 Cadillac XT5 that only has 6K miles on it at a fantastic savings!
Great service department! - Johnna Bigley
Referred to Musser Motors repair shop by my mother who had recently taken her car to them. They got to my car within the hour. Service was fast, reasonably priced, and the customer service was awesome. They're very knowledgeable and do great work! Thank you so much!
Great experience!!! - Cliffc
Well worth the trip!! Ronnie Kenne made the transaction smooth! Went on line and made the deal. Car was washed and waiting! In and out in less than 1 hr. You won’t be disappointed!!!
Acadia Purchase - jsafun
Wonderful shopping experience at Patterson Auto Group dealing with Robert Vasquez. We purchased our 2017 Acadia very quickly in a professional atmosphere with a very knowledgeable sales person. Robert Vasquez extended every effort to make sure we were familiar with with the Acadia's equipment after the sale.
Car Service - Jmarie67
I have used Cadillac of Arlington for several years now and have always enjoyed a professional experience from all staff. I’m able to get in and get out and my service advisor Eric Rancher always provide professional and courteous service.
Great - Sford03
I got great service and a great price for my new vehicle. They have a no pressure approach and made me feel at was through the whole process
2018 Silverado - Bill.2018Silverado
This is the second vehicle that I have purchased from Classic Southeast Texas (2016 GMC Yukon) and because I was very happy with my previous purchase, they were the only dealer that I would use. My experience with my new 2018 truck was just as good as it was in 2016. I was treated very well by Mr. Scott Danks and Mr. Anthony Toups. The rest of the staff were very helpful too. I will be back when it’s time to replace my Yukon.
Great Experience from Start to FInish - aad997
Right from the start to finish had an excellent experience with Alyssa Dermott and David Rotman.Both of them went above and beyond to meet my needs and they even got the vehicle all the way from
I highly recommend working with Alyssa Dermott and her manager David Rotman
Awesome experience - More than satisfied customer!
I recently purchased a car from Tom Peacock. Beautiful dealership with great employees. Tommy Simon is without a doubt the BEST salesman I have ever dealt with. He really listened and took care of everything including programming my car perfectly before I took delivery. In addition, I was shown the service department so i will know where to go when I need an oil change. I live 25 miles away from the dealership but I will make the drive because these folks are awesome. These folks do not play games with their customers. I cannot recommend them highly enough.
Great Service! - Monika Naron
David Antwiler went above and beyond for me. Even though I did not purchase a Cadillac, he was a great help and stuck with me all the way. I was referred to him, and I would highly recommend him to anyone! He made it a quick, painful process!
Extended Warranty Fraud-purchased warranty no good - Ricky Mc
Extended Warranty Fraud--Warranty Fraud at Auto nation Chevrolet Cadillac - Amarillo TX (806) 356-5600-- I purchased an extended I bought a GM extended warranty from a Texas auto nation dealership in Nov 2016, took my vehicle into the shop last week, I was told by GM warranty that the dealership did not complete my paperwork and the warranty in not good, dealership accepted my payment and I have signed/processed contract in hand.
I have talked with Finance department Johnathan, left messages with Abby in finance, talked with Kim in the office, who at first said that was nothing they could do and somebody should have contacted me and was sorry. I have left messages with GM, Eddie, with no response.
When I called GM warranty, they advised me that the problem was with the dealership since they did not submit a signed contract, which I and the dealership has. My truck has been in the shop for repairs that I am waiting for over a week and this is an extreme hardship. Now Parts and Service Director, Terry, would not provide last name, said there was nothing he could do, but refund my money, yet no warranty. I was told that they would refund me for payments, yet not warranty
Very Professional - Racerblue
My wife and I went to Sewell Cadillac looking for a specific vehicle. My wife had a great deal of research on vechicles prior to our visit, and we had several other dealerships to visit. Sewell was our fist stop, and Nick Mitchell greeted us. He was very professional and appreciated the homework my wife had done.
Great Car Purchase Experience - flyguy
Richard Karr Motors is the best in all areas from service to used cars to new cars. Always friendly, professional and extremely fair. Having purchased numerous new and used cars, Richard Karr Motors is by far the best car buying experience you will ever have. Additionally, their service department led by the master, Mike Lee is the best in the business. I would recommend this dealership everyday, all day! Keep up the great work!
Great customer service - asali247
Always were respectful and were always there for anything that you needed. Agents worked a great deal with us so we couldn't let it go. I would come again for my next vehicle purchase!
Poor service department - jmc
Had a schedualed oil change at 8:40, checked in at 8:20, left and came back an hour and a half later, and my vehicle was still in waiting line, after talking with my rep, it took another 20 or so minutes for them to pull my vehicle into the garage, that’s a 2 hr wait before they even touched my vehicle, then another 45 minutes for them to finish the maintenance, what was the point of having an appointment, should have bought a ford or went somewhere else.this is my 3rd service appointment and very one of them was miserable.
Service is bad - Upset39
I took my GMC Acadia to get checked at because the A/C was blowing hot air. They told me it would cost $1,610 to fix and that my vehicle would be ready be Wednesday. Luckily I was able to afford the expense and being that I was going out of town I definitely needed the A/C in this triple digit weather! I picked up vehicle on Wednesday evening and drove home. Then Thursday we left for Arlington to pick up my stepdaughter. About 2 hours into our drive ( 6:30pm or so) I begin to feel rather uncomfortable in the third row and I notice HOT air blowing from the bottom vents in third row and tepid air from four back top vents!!! I was furious! Of course my $1,600 bill had hurt my pocket and to realize my issue has NOT been resolved I was extremely livid! Needless to say I managed to tolerate the warm air blowing and just fell asleep . It must have been the hot air!!!
We drove back today and when we got home I noticed that the passengers seat foot area was moist and that plastic covering had condensation on it!!! Then I looked under my Acadia and notified water leaking!!!
If I wanted poor service I would have paid $800 to a mom and pop shop who doesn't "guarantee" their work!!!
The service man Mike told me that their work is "guaranteed" for a year!!! He should have mentioned "guaranteed to be faulty"!!!
Extremely disappointed in the quality of service we received!!! I am taking it back tomorrow because I do not think it's fair that if it is "guaranteed for a year" another dealership should have to incur their faulty labor issues.
I will definitely be rating the service and informing GMC of the poor service so that maybe they will no longer be a "certified service" location!
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