Outstanding service! - Elkster
Absolutely gave me the "red carpet" treatment--staff was knowledgeable, friendly and helpful. The dealership made my experience very easy and smooth considering I had not bought a car in quite some time! I have already recommended this dealership to many people!
Top Reviewed Specialists At This Dealership
Going above and beyond - BMueller
Servicing and purchasing a vehicle can be very frustrating and stressful. Both Jordon and Josh took their time ensuring that my concerns and questions were answered. Jordon stayed after normal hours to fit my schedule. He listened to what I wanted as opposed to pushing a sale. Josh took his time making sure I understood the situation and answered any and all questions. I want to stress that vehicles can be a big speed bump in your normal routine and that the people I worked with here looked out for me the buyer and not the sale. The day I purchased, my fiancé and I were the last customers in the building and the staff stayed behind making sure the process finished smoothly. I have nothing but good to say about what I have experienced!
Sales and Leasing Associate
Sales & Leasing Consultant
Sales and Leasing Consultant
Easy, stress free, fun, accommodating - Rufus
No Hassle car buying is how I would describe my experience at Gandrud. No pressure, no stress, easy explanations, and great customer service. I walked in the door after traveling for a day and a half, and Jeremy was very professional and accommodating from searching vehicles, test driving, credit application, the whole nine yards. I live in Illiinois, but I would come back to Gandrud in Wisconsin to purchase another vehicle if in the market!!
Can't see in the dark - Dodge.Randy
Took my ram into the service department to have the cap lights wired up and after 2 long hours of waiting they tell me it's ready. So I pay my bill and drive off into the sunset(Not thinking, I should've check them b4 leaving) the next day I check them and they only hooked up the brake light and not the cap light inside .. and left the cap light wire just dangling
Don't waste your time at other dealers, go right to Wilde Ch - Grand Cherokee
We spent hours trying to get a vehicle, and other places told us it wouldn't work with our price range.....wilde made it happen for us. We are very happy with our salesman and crew that we saw. We will be back
No hassle purchase! - Steve Murray
Matthew was a pleasure to work with. He contacted me immediately when I inquired about the availability of a used car. On a cold fall day he had the car running and waiting for our arrival from 2 hours away so that we didn't have to wait. He was honest and very easy to work with. There was no game-playing. We got a very good deal and they were very fair. I wouldn't hesitate to drive 2 hours again to buy a car from Matthew and Palmen!
Great buying experience! - Shane Brown
This was our second vehicle purchase at Kayser. We've worked with Derek both times. We appreciate the low pressure sales approach and how thorough they are in answering our questions. Also, their pricing is straightforward. The price listed is the price you get. That seems to not be the case at all dealers these days. We're very happy with our new Cherokee and our buying experience.
2018 grand Cherokee - Asher3804
We came in looking for a vehicle upgrade and were lucky enough to work with Megan. Everything went very smoothly and we got into exactly what we wanted! Couldn’t have asked for a better experience
Amazing Experience! - Nelly
My 1st time using Russ Darrow (West Bend WI).... I must say, if all delaerships worked this way then buying a car would be easy peasy instead of stressful! My sales guy Rick was AMAZING, answered all my questions, was very understanding and really went the extra mile to make me happy! Negotiations were easy and the new car sales Manager was also very easy to work with! Everyone was friendly and wanted to help! I walked out of their a forever customer and with a brand new Jeep Grand Cherokee! Thanks Rick 💞 and the rest of the West Bend WI store!
Service on my Jeep - Ktjeep
Jeff Best was friendly, knowledgeable, and accommodating. Overall a really great experience. We will make Russ Darrow Jeep our regular service center from now on.
Outstanding Service - familyvan
This the dealership to go to for your new or used vehicle! The staff was so helpful and so caring and understanding for our needs. They went over & beyond to get us into the right vehicle for our family and they worked so hard on finding the right bank to work for a loan. Thank you to the staff at Brickners of Wausau!
Happy days - ACJlong
Great cars, great people, good prices.. what more can you ask for? Love the low pressure sales and the super helpful assistance once the sale is in process.
Sales Professional & Customer Representative
Brian does an awesome job. - rschliem
Brian went above and beyond to get the vehicle we were looking for. He very knowledgeable about the vehicles he sells. He is a great person to deal with.
Great place and great to work with - Jbrigham
S & L was awesome to work with. They weren’t pushy and took the time to listen to what I was looking for. Overall great experience. Very accommodating to my crazy schedule as well. A++ work
Great customer service - Cathy w
I would recommend this company we went to take a car for the test drive loved it and with a Lotta laughs and some paperwork we picked up our new car everybody was nice to talk to I will recommend this place and go back myself in the future for my husband’s truck thank you Ben Klein and Randal Files
Thanks for the gas :-) Cathy n Rich Wierzba
Internet Sales Specialist
Ernest Agrait - ernest agrait
This is the third car we've perches at this dealership.We are very happy with are new car. thanks to Mike and Dino for helping us and making it a pleasant experience. helpful and Courteous And professional. my wife and I are very satisfied THANK YOU KEEP UP THE EXCELLENT WORK. 🙌👏👍🙌
great buying experience - helpmerohnda4
Chris was very honest and up front with the whole buying experience. I would highly recommend Chris and the whole Ubersox team. Great team work
Internet Sales Associate
Thanks Ewald - Kasey123
I had such a wonderful experience through the entire process of purchasing my new vehicle. Lonnie was exceptional and his customer service was top notch. Everyone I met was very friendly and helpful! I would definitely recommend purchasing a vehicle from here!
Excellent Customer Service - fishfry1
The purchase of my Jeep Compass was flawless. Mike was very efficient and patient in answering all of my questions. He gets 5 stars for excellent customer service! Very knowledgeable about the products available and understood completely what my expectations were. I would highly recommend him to anyone looking for a vehicle no matter what the circumstance.
Jeep Patriot - nurseof7
Awesome customer service from Kurt, Rob, Derek, Joe and Preston. Great choice of Jeeps; staff was very willing to find what I was looking for and within my budget.
Great experience buying a new van for our shop... - BarDan Supply
Our company was in the market to add another Ram ProMaster to our fleet. In searching through a half a dozen dealers, Bryden showed us the best possible financial package and even went so far as to locate what we needed up to 6 hours away from them. Pierre in sales was on top of things and helped get us through the process very efficiently. Also, a hat tip to Norm for his efforts to warp things up. Would definitely recommend them.
My experience was great! - bob
My experience was excellent with Bob Cifaldi as he had everything prepared and ready for me. Suzy was also excellent with the paperwork! Suzy also helped explain the extended warranty that helped me to purchase that. Great and easy experience!!
Mr. Jim Olson provides good customer service - Unhappy Jeep Owner
Purchased Jeep Grand Cherokee has defected paint job and Jim Olson does not support repairing the problem. Only answer is they contacted Jeep and they says no and they are "not required to do anything more". Even tho Jim Olson was pleased to take my money they now do not stand behind they product or customer.
UPDATE 10/26/17: MR JIM OLSON CALLED ME TO DISCUSS MY CONCERNS. HE WAS POLITE, UNDERSTANDING AND PROVIDED GOOD CUSTOMER SERVICE TO CORRECT THE SITUATION. GIVEN MR OLSON'S ACTIONS I FULLY RECOMMEND JIM OLSON JEEP. MY SALESMAN ANDY WAS ALSO GREAT AND I RECOMMEND YOU SPEAK TO ANDY WHEN SHOPPING.. THANK-YOU JIM OLSON
The Best Dealer Anywhere!!!!!!!!! - navycpo99
Look... the PEOPLE at Johnson Jeep in Wisconsin Rapids are true professionals in every way! They got us a GREAT deal on our 2016 Renegade (from Julie the awesome Sales Rep!). Chad is a very helpful Sales Rep too. They gave us a GREAT deal on our trade-in (21010 Dodge Challenger R/T from Chuck, the Owner!) and they were all extremely nice and genuine people!!! By the way... they also got us a GREAT financing deal from Derek (the Finance Manager)!! They are the best! This is my 8th Jeep and my second one from this dealership (a Jeep Liberty in 2009). And by the way again... their Service Manager (Daryl? Is awesome too!)! This awesome dealership gives us the best Jeep buying experience time and time again!!! Wow! We love this little truck!!! And we love Johnson Jeep!!! Now that’s how you conduct a professional business! Wow…I trust them all the way! Buy from them!!! You will be amazed at what a deal you get along with great service and follow up professionalism. They set the example for others to follow. Thank for your ear. Whew…
Excellent , upfront, reasonable dealer! - adamkoester
I had an excellent interaction with Eric and Marcus for the purchase of my 2017 Wrangler Unlimited. Very straight guys and would absolutely recommend this dealer to anyone looking for a new vehicle.
They were very friendly and helpful, let me decide. - rschnell123
The team at New Glarus Motors was friendly, knowledgeable and not at all pushy while I was looking for a car. Since my husband is currently working out of town, we were unable to look at the car options together. With Allen and Ray’s assistance, I was able to look at the cars on one day and decide which one’s I would like, then my husband was able to go on a different day and look at the same cars. Because of this we were able to decide on the vehicle that would work best for us.
I would buy a car from them again, without question.
Awesome! - Tayler Henrichon
I purchased a 2015 Chrysler 200 from Scott Lindbloom. The experience was fun, fast, and easy. Our drive was long but well worth it. Extremely satisfied!
Car purchase - Elwood
Needed a new(ish) car on short notice. Was accommodated quickly with no hassle. Have been going to this dealership for many years, with no complaints.
Best Service!! - KmarieV2
I drove almost three hours to this dealership as a return customer for my purchase. The customer service is the best around! The people are great along with the best inventory. I don’t trust anyone else with my money.
Don't do it! READ BELOW! - John Phillips
We bought a dodge ram 3500 from them thay they claimed was "fully inspected." It had a flat tire in the showroom. We were told to go fill it up. We did and it was very obviously a bad valve stem seeing as the air immediately gushed back out. Still waiting to see if they reimburse me for that. They lost the spare key and accused us of stealing it. Still seeing if they give us the spare key they promised. We drove the truck for 5 days and never hauled a load. Turns out it had the dodge ram death wobble. We hit a bump on the highway, on a sunday, and the truck shook so violently it rattled a filling loose in my mouth and threw everything around in the vehicle. Scared the xxxx out of us and my children. Found we could drive it in town enough to get it home. Called them on Monday and they told me they won't tow it to them and they may or may not fix it for free and told me that it's likely my fault it happened, wouldn't address my tooth and didn't care that my children were frightened. Then even told me.if I wanted to return the vehicle they would charge me $0.25/mi that it was driven. They also won't pay for a different shop local to me to fix it or even inspect it. Basically this company will lie through their smiling teeth and tell you too bad so sad when anything happens to the vehicle even.if it's their fault. Oh and you'll get yelled at on the phone when you try to explain the situation calmly. I would never recommend anyone buy a vehicle from Van Horn of Stoughton.
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