44 Ford Dealers near 21222near 21222

Koons Ford has always provided great service. - CHETTGENBOT4

Koons Ford has always provided great service. Mike Treas helped me understand the issue and repairs needed. Timely was essential and quality work made my Grand Marquis run like a top. Thanks, Mike Chester

Good dealer pre owned have excellent service they - pclaudia7774

Good dealer pre owned have excellent service they explain everything and good price .I recommend this dealer

Excellent experience with Sales Professional Vernell - amanda

Excellent experience with Sales Professional Vernell Johnson. Vernell answered all my concerns that helped me make my decisions to purchase the Truck. I would recommend Vernell and Upper Marlboro Ford for their next purchase.

Great service at this place they were quick and did a - Mouse

Great service at this place they were quick and did a great job Jay always is hard working and very professional

Waldorf Ford service turned a horrible situation into one - EV-Pony-Owner

Waldorf Ford service turned a horrible situation into one of the best service visits I've ever experienced at any dealership. Before this visit, there was only one other service center where I actually looked forward to having my car serviced. Thanks to Natalie's extensive knowledge and exceptional customer service skills, along with the outstanding work by the EV foreman, I can now say Waldorf Ford has earned that same distinction. I'm genuinely looking forward to my next visit to your service center. Thank you for putting a smile on my face—and on my EV pony!!

they made it right for me ty for honoring your word . - Chefbuscemi

they made it right for me ty for honoring your word . I'm am satisfied

Josh was very helpful and was able to work with me any - Dgermas78

Josh was very helpful and was able to work with me any issues or questions I had.

Curtis Ford & Cory Ford did a sensational job helping me. - aip

Curtis Ford & Cory Ford did a sensational job helping me. 1st Class service. The Best! I am leaving for a 12 hour drive and the light came on to get my oil changed. Without any hesitation, Curtis - Service Manager took me right in and made sure my car was in tip top shape before my road trip. They rotated my tires, checked the car totally and I drove away with a clean shiny car, new windshield wipers, new battery and feeling like the Most Important Person in the World. The Service is beyond amazing and the entire team totally Rock. Thank you Curtis and Team!

Excellent service, Alexander is very knowledgeable and - reginaldhargrove3

Excellent service, Alexander is very knowledgeable and professional about his work. Alexander is very good about doing his work

Excellent Quality Service, The service I received was - morrisjj624

Excellent Quality Service, The service I received was thorough and completely explained and provide in an extremely professional manner. My Ford Taurus required a water pump replacement on the V6 Duratec engine. This is an extremely difficult job and I would highly recommend and trust Century Ford for any similar service you might require.

MIKE Weatherman did a great job fixing our 2020 Escape - Pagebh

MIKE Weatherman did a great job fixing our 2020 Escape this morning. Thanks so much!

I had a great experience here. - bowlingqueen1975

I had a great experience here. Everything was explained along the way. Ken Brittain was an amazing salesman. We felt satisfied with our new Ranger Raptor and the amount we paid.

The purchase of the truck was very seamless and easy. - Bobby

The purchase of the truck was very seamless and easy. I would buy from Nick and his dealership again. Negotiable on price and willing to work with my needs. Quick responses and helpful customer service was excellent during this buying process!

My experience in the service dept was good. - Darenda

My experience in the service dept was good. Andrew was attentive and easy to work with. I appreciate him saving me $ on my repair bill.

Was treated with respect. - Ralhamalak

Was treated with respect. Sales associate was knowledgeable about their used car inventory. Was not pushy trying to make a sales.

Today Nov 6,2025, had an appointment for 8:00am , came - Mihaidandara

Today Nov 6,2025, had an appointment for 8:00am , came here, after 1h and 45min off waiting, they didn't even start checking my vehicle, I ended up scheduling another appointment with another ford dealership. Horrible customer service, choose another location, rude and disrespectful.

I had an exceptional experience with Koons Silver Spring - bpercich

I had an exceptional experience with Koons Silver Spring Ford, all handled remotely—and it couldn’t have gone more smoothly. Johnathan Rafiq and Marc L. Bortnick were incredible from start to finish. They took the time to truly listen to what I was looking for, understood my needs, and made it happen—without me ever having to step foot in the dealership. They even brought the car directly to me for a test drive, which was a game-changer in terms of convenience and customer service. Johnathan was professional, responsive, and patient throughout the process, and Marc made sure everything came together seamlessly. It’s rare to find a dealership team this attentive, efficient, and committed to making the experience easy and stress-free. I’ll absolutely continue to work with them for future purchases and highly recommend Koons Silver Spring Ford to anyone looking for outstanding service.

Was very impressed with the vehicle as displayed on the - mlbzahn

Was very impressed with the vehicle as displayed on the web and even put paperwork in sight unseen. It took an additional 4-1/2 hours to finalize everything. Upon arrival the vehicle was parked in front and ready for a test drive. While you would think knowing we were coming in that morning that they would prep the vehicle to showcase it in the best way, This was not the case. A layer of dust was all over the vehicle, making it difficult to walk and review the vehicle. While I understand that this is a used vehicle the passenger door was missing its lock actuator. (Dealer promised to order and install) The mirrors needed to be swapped out, because one didn’t work. The middle rear brake light was broken but operational. (Dealer promised to order and install) The rear door rubbed and made noise when opening, until I adjusted the door. The passenger windows glass is scratched, along with the trim. Again I understand it’s a used vehicle! The Carfax is clean but the front lights have scratches that are consistent with damage from an accident, which I am going to have to replace. There was no movement on the price and I left $600 on the table with my trade. While some will say that’s my fault you are correct. But the vehicle was not purchase ready. Which was disappointing. This is my 2nd used vehicle purchase and I should have done a better job reviewing the vehicle. I don’t regret the purchase. Just feel that with the items we have found after taking it home, that the price should have been adjusted to accommodate these out of pocket expenses.

This was 2nd car I have purchased from the dealership. - dirdam999

This was 2nd car I have purchased from the dealership. Service and quality is excellent!!!

Please beware of this dealership. - G

Please beware of this dealership. I will not be coming back here ever. This experience actually makes me want to trade my vehicle in. I had my MachE towed into the dealership (on the morning of 12/16) for a punctured tire. It took three days a several phones calls for them to partially complete the job (the evening of 12/18). Throughout the duration of the wait, I had to reach out to the service representative (Bryanna) instead of her contacting me. It often took several hours to a day before she responded. She only increased response when I expressed that I would be stopping by to speak to a manager. The dealership attempted to charge me $400 for the tire after I explained several times that I have a tire warranty. They also attempted to charge me for a new tire sensor ($120). The sensor was fully functional when the car was towed to the dealership. They indicated in the notes that it was broken in efforts of removing the tire. I asked to speak to a manager (which didn’t help at all). I don’t understand why I was being charged for the dealership’s error? #Verydissapointedcustomer

RE: Collision center. - Pepperkit

RE: Collision center. 3 -5 time frame to replace a rear bumper took 8+ days. We had to call as the body shop never contacted us regarding the delay. They said an ordered part was wrong, but didn't know until 6 days after drop off. In person visit yielded no further explanation. Will NEVER use this collision center again. A simple courtesy call regarding the problem would have been much appreciated, but apparently there is no concern for customer service with Ciocca

Extending my thanks to Joe Porter and his team at Bob - Mike B

Extending my thanks to Joe Porter and his team at Bob Bell Ford (used car dept). I had a completely hassle-free process today when I went in to purchase a pre owned Hyundai Veloster. I'm thrilled with my purchase. From not getting a gazillion phone calls from the dealership to feeling heard and understood every step through the deal, I can say it couldn't have gone any better. If you're in the market for a pre owned vehicle, ask for Joe. Thanks again guys.

Everyone was great, even though buying any vehicle takes - kittyknill

Everyone was great, even though buying any vehicle takes some time, they were efficient, professional and very helpful. Extremely satisfied with my purchase and with the expertise/experience demonstrated by Da'raune and John from this dealership.

Corey was very knowledgeable and friendly. - Nelson and Lisa

Corey was very knowledgeable and friendly. It was a no pressure/efficient experience. Highly recommend Corey!

We had bought our F150 back in 2021 at Plaza Ford. - QuickRick

We had bought our F150 back in 2021 at Plaza Ford. At that time they were terrific and Ford X Plan purchase capped any “ not required by law” doc fees at $150 or less. Originally we were going to purchase our Florida car in Florida because it was easier and less stressful (we live in Florida 6 months and MD 6 months) . My buddy who is a Plaza Ford fan said “ oh buy from these guys instead, they’ll do so much more for you than a Florida dealer “ Fast forward to the deal: they were very rigid as to the dealer doc fees. On the contract it states “ not required by law” but try and get out of paying it…it’s an entitlement that MD allows them to charge. It’s actually an optional dealer fee sort of like a tip. They could charge $0 or $800 allowed by MD. It gets taxed so it’s additional profit for them not a requirement. When I dared to get this dealer charge discounted it was like I was being unreasonable ( in 3 past deals I simply asked for a discount $799 in my case off the bottom line). ** Don’t bother with Plaza Ford, something has changed in the past few years and writing the owner who did not respond, tells me lots-can’t be bothered with me. I was ready to be a loyal Plaza Ford customer. I was talked into buying from them. We drove many miles out our way to buy at this dealer. In hindsight, all the fees and add-ons made this deal costly. Truth is that there’s nothing special about them over any other Ford dealership. It’s a pity because my last experience with Plaza was better. ** a document fee is an arbitrary fee that some dealers charge. In California they are capped at $95 not $799 so—it’s a a profit center for them. Don’t make my mistake, early on ask for no doc fee or a corresponding discount on the bottom line to match that fee. This can be done and I have on 3 car deals successfully. It’s too late for me at Plaza Ford but not you. Be prepared to walk if they tell you “ everyone pays this” .

Unsanitary - tkmdt172

I bought a used car from this place and they told me that would have it detailed before I come to pick it up. I gave them ample time because I told them I could not get a ride right away, that it would be a few days. But when I got there to pick it up, all they did was wash the car and vacuum the interior. Didn't even bother to wipe down the interior or sanitize anything. I know this because there were dirt and stains on all the controls. I CAN'T BELIEVE THAT DURING THESE TIMES THAT A DEALERSHIP WOULD ALLOW A VEHICLE THAT WAS SOLD; NOT BE CLEANED INSIDE AND OUT. AT LEAST THEY COULD HAVE USED A SANITIZING WIPE ON ALL THE INTERIOR.

Kept me posted on status of used vehicle. - bobtnt52

Kept me posted on status of used vehicle. Unfortunately sent it to wholesaler because of some issues and they decided not to sell to an individual.

When I decided on my van build, Crouse Ford was the only - CJ in MD

When I decided on my van build, Crouse Ford was the only dealer (of six) that bothered to give me a straightforward price--no hidden fees. Due to the supply chain problems it took Ford two years to build the van--Brady Crouse kept me apprised of progress and made sure that I received the Ford Private Offer and price protection. Outstanding service!