"I recently brought me BMW for service. Charles Griffith my service agent was outstanding. He was knowledgeable, courteous, and professional, He took time to explain what had to be done in plain terms. Germain would serve themselves well to hire more people like Charles Griffin who does an outstanding job. He should be considered for higher management at Germain BMW. He is just that good, and a keeper.
William Drobnick "
"Excellent service as usual. Very professional staff. Clean facilities. Service completed at the time promised it estimated. The waiting area is clean. Drinks and snacks well stocked. "