"no loaner car, my car was in the dealership from Friday to Tuesday and no loaner car provided to me but over all good service"

"I am giving the BMW of Catonsville 5 stars because they Deserve and have Earned it. What makes this place a Great Service Center, Is Trust Worthy, and Customer Oriented service advisors such as Neil Taylor. Neil Taylor has always given me Honest and Sound Advice, which benefits the customer and the business. "