"Service was quick. Beaver seems to be very friendly. Did not feel any pressure to buy something taking in consideration that I came for a recall. Looking forward to come back hope not because of problems."

" Faced with an unexpected repair fresh out of warranty. I drive screen failure. None of the service advisors had seen this before. 2015 X4. Turned out the screen was bad. $4000 fix 5 months before my wedding. Allen made a phone call to Bmw North America Explaining the situation. This definitely exceeded my expectations as he was not required to do this . Bmw stepped up and offered to cover the cost of the screen which was the majority of the repair. I cannot begin to express how grateful I am for his service work at Bmw. Not to mention he literally saved my wedding!! So thankful for him!! "