Genesis Service Center Reviews

Browse by State

Latest Reviews

Mark S
09/28/2021
"Great cars, horrible service. First new Genesis G90 service was returned 2.5 quarts shy of oil. I don’t know what is worst; the fact that the technician performing the work did not know the correct amount of oil need or that he did use the dipstick to check oil level after the service. Genesis vehicles are sold with the fact that a loaner car would be available during service. Loaner vehicles are not available at this dealership. In addition, it took over a month to get a scheduled appointment for service. This dealership is ill prepared to support the Genesis brand. Genesis will have to improve their service network before I purchase another new car from them"
sandra
06/10/2020
"VERY satisfied with my Lexus after Ed Zimmerman had his crew fix my car after it getting hit. My SUV looks absolutely amazing. I have been to other shops and NO ONE has ever made my SUV look this good. Thank you Ed and the entire crew at Jones Body and Collision Center! Ed goes way above and beyond. I will recommend him to every person I know."