Very well attended, helpful, friendly - Daliacisneros2018
The workers are really nice they help explain everything in detail. They make you feel comfertable. They are very helpful and friendly. Overall very good service on there part. Very pleased.
Top Reviewed Specialists At This Dealership
Best experience EVER - Cyndi H
Being super nervous about having to buy a car. Cause well, car sales can be high pressure, I went to a tent sale I was invited to by another agent but when I arrived he was busy and that’s when I met Jake R. He was super professional and listened and understood my needs and my wants even my being nervous about the whole thing. He even went Beyond expectations was very patient and had me try a car I didn’t think I would like (leather seats in az) or be able to even afford!!! It turns out I LOVED the car!! It was a bit out of my price I was looking to spend but he went and made it happen. No messing around no high pressure tactics... Just awesome customer service. Most importantly even after the sale and still to this day he follows up and makes sure that everything is still great. This is very rare and heart warming. He is for sure the best car salesman you could want. No bs, I recommend him to everyone. When it’s time for another car I’ll be returning to him! :)
Internet Sales Manager
Best Experience! - happy
I brought my Tahoe into Chapman Dodge to get serviced. I was greeted by Dave Colwell who was very friendly and answered all of my questions and concerns. I ended up needing new tires and he made sure that I got my car back in a timely manner. Dave Colwell was honest, funny, and respectful. I would encourage you to try this dealership and ask for Dave Colwell - you will definitely be taken care of!
Certified Sales Consultant
Awesome Experience!!! - Salsipious
By far one of the easiest car purchases I have had. Rick Watson is not your typical salesman. He went above and beyond to help get us a fair price on our trade-in and into our new Jeep. Thank you so much...
Genuine Good People at this Dealership - Every department! - Brian Kunich
I have bought cars at several dealerships over the past 25 years, and when you come across good people it really stands out. I worked at with Loran Baskett (Sales Consultant) and Mike Miller (Sales Manager) when I bought my 2017 Jeep Wrangler in Dec 2017. Very knowledgeable about Jeeps and just good people. In business anymore, it seems like the expectation of 'doing business' with people you enjoy doing business with is few and far between. What I experienced at this dealership has been an exceptional experience throughout the entire car buying process. For the financing, we worked with David and he was very thorough and professional. In addition. with my purchase, there were a few small items that needed to be addressed due to manufacturer / factory issues. For this I worked with Curtis in the Service Department and he has provided great service as well. I couldn't be more pleased with my interactions with this dealership. Most of the dealerships I have done business with in the past were located in Phoenix and Las Vegas, It would seem that with Casa Grande being a smaller market than those others, at Henry Brown they still value the 'human' interaction and I would recommend if you are looking for a Jeep to stop by talk with them.
Jim Norris Jeep Service Review - Jim Norris
I had the opportunity to take my Jeep in for the 5000 mile service. I was early which was not a problem. Cody got me right in and the work was performed in reasonable time while at the same time completed thoroughly. I am very happy and would recommend Bill Luke to my friends and associates.
Great experience - Edgard Jauregui
I highly recommend to see Emily Snelling. Since the moment my wife and I arrived to the dealership, she was very friendly and gave us great options in car models that we were looking. She was very kind and attentive all the time; she made the whole process very smooth. Huge thank you to Emily, I totally recommend her!, she is very patient and very helpful.
The Best - Vbussell84
We are on our 4th vehicle from Heggs, I would recommend anyone to do business with Randy, Jeff Bonner, Jeff Green or Jarvis.... by far OUTSTANDING team!!! Thank you Randy and Jeff B. For all you did tonight!
Vehicle Upgrade Coordinator
Love our new Jeep - Bryan, love my Jeep
About a month ago my wife and I purchased a Jeep Cherokee from the Rodeo CDJR dealership. Our salesman there is Pete Johnson. We are very happy with the way he treated us. He took time to answer our questions and wasn't pushing us for a sale. Since then, Pete has continued to answer our questions that have come up. We are very pleased with Pete and all the people that assisted. We highly recommend them.
Stephanie called and told us about our car we bought. - haileydea
Stephanie called us and followed up on my inquiry of our Dodge Charger. And we bought it. Our salesman was Frankie. I didn't know there was all these Fisher places. I hope she gets part of the commission as she was there first and followed up
Oil change - Summer Vandehey
Fast, friendly service. My first oil change on my 2017 Jeep, was free! I even got a free wash on my Jeep. Will be back for more service on my Jeep.
Great team! - Clauditaaz
I been a customer for awhile already and every time I need a new car? Ted and his team always find the way to help me out ... they work miracles .... this time I have the privilege to have an amazing sale person his name is Khelil Abida he was super nice and very patience with me !!! I just very happy ! Thank you so much Jim click ??
Excellent service - Fredcat
We had great service experience here. Just an oil change, but fast and done right. Probably the best dealership we've ever dealt with. Wish they were in our area of Palm Desert California !
Going above and beyond in selling a used car - Happy Customer
Swanty's went above and beyond in their efforts to deliver customer satisfaction during my recent car purchase. In looking for the "right car" I came across Swanty's on the internet, and being remote, contacted Ray Henry. He not only walked me through the vehicle specs but sent pictures and teleconferenced while climbing through the vehicle. Being satisfied with the information, and pre-negotiating a potential sale price, I travelled to Bullhead City (from Utah), at which point Marty Dayton patiently walked me through how to use the myriad of features as we went for a test drive. Once we completed the transaction, Marty then drove me to my rental car lot to drop off the car I one-way rented in Las Vegas, filled up my new car's gas tank, and helped me get on my way home.
Both Ray and Marty took good care of me during this remote purchase experience, making it easy for me to understand the car's condition, its history, and how to use all its capabilities. They also negotiated in good faith, such that I felt we got to a win-win scenario. I really appreciated their efforts, and would recommend doing business with Swanty's to others.
Excellent Experience - Liz
It was a pleasant experience buying a brand new vehicle from Earnhardt with the help of Thomas Anderson & Justin Muhrenberg. A very professional team that is very courteous and is there to help car buyers. They gave me the best deal I was looking for as well as excellent value for my trade in. Thank you for all your help and looking forward to buying another vehicle from you when the time comes.
service - maunapaikikala
Job was done as expected, but was higher than estimated. I was told the job would be about $450 parts and labor, but came out to $533. It would have been nice to be informed of this.
Painless new car purchase - a12345
Nate Phillips is a knowledgable, no-pressure salesman. He got me a great deal and made the whole process the way buying a new car should be--fun.
An electrical issue quick fix - Cojames
My service person George has amazing customer service. I was having a hard time finding the time to fix my car and taking care of my toddler in the same day, and he kept me well informed and truly helped to make sure I was able to schedule getting my vehicle fixed and within the time frame that he promised.
Awesome, fun, professional, service - jacqui clay
Jeff, Marty and Jeremy we were great to work with, completely satisfied! Will purchase another vehiclevel from them at the end of the year. Fantastic!
Recall Ram 2500 - Wayne T
Set up my truck for three recalls. They had the Air bag parts to perform two of the recalls. Maureen in service told me she would order the part for the steering recall and call me back to schedule a return. After one week I called her and she did not return my call. I have repeatedly called her on a daily basis
since then and she has yet to even return my call. It's been three weeks. Very poor customer service. Left in the dark with no return call.
Start here and you'll never go anywhere else! - TAMMYMCDC
A real no pressure - straight forward place to go buy a car that makes you feel like they actually care....and I think they really do! Mike Harn - our sales guy did all the heavy lifting before we even got there in terms of getting the price he knew we wanted to pay. No tag team tactics. Found that the tires needed balancing after the test drive and they did that while we waited - test drove it again and we were hooked! Loved it! Then on to Steve Hill the finance guy - and he made the whole process easy and fun. We didn't do financing, but still - there's a lot of paperwork - but he made it perfectly clear for us and quick too. I highly recommend these folks. I can say that Jones is going to be where I get all my future cars! They ROCK!
Just don't - Unhappy
I never bother to write reviews but I have given this dealership multiple chances and their service center is the worst. They are they only Chrysler dealer in town so there is no competition. The dealership itself is filthy, not the kind of place where you would want to spend any time at all in the waiting area. Poor selection of new cars and very unprofessional sales staff- even by car salesman standards. Plan on bringing your vehicle in three or four times for the same repair before they get it right. To be fair I think they just have a hard time finding certified mechanics or skilled labor in this small town, the people working on your car are not knowledgeable, they are total hacks.
poor customer service by the manager - Joseph H Brandenburg
I bought a used Dodge Journey from Chapman payson store, vehicle had a few issues, the dealership choose to fix one of them, but not all of them, I emailed the sales person to express my concerns and he said he would have Bill call me. Bill emailed me on Thursday 4/13/17 and asked me the best time to call me, I immediately email back and said anytime at my cell number. I emailed Bill a week later to ask why I hadn't heard from him yet and still have heard a thing! Joe
Prolonged survice. - Don
Tates Ford in Holbrook AZ is over all dingy, water stains all over the celing. No soap dispenser in mens room. A secluded oil change took one hour and 45 minutes. After an hour and a half waiting we were told we were next in line for the wash. After 15 minutes we were told there were 2 ahead of us? Not sure how that works. Anyway the whole experience was bad. Glad we are from Michigan and won't have to deal with them again. Time for Ford to do some inspections of there dealerships. This place was run and looked more like a old truck stop...
Third Jeep purchase - Azoffroad18
Great dealership purchase my third Jeep from Planet. I would definitely recommend ove other dealers in Flagstaff. Internet transaction was seem less from shopping to the actual purchase. Found the right Jeep for me at the right price.
EXTREMEDY RUDE STAFF - Carenthusiast
NEVER deal with this company! Avoid at all costs! Staff is completely rude and won't let you speak to anyone of management upon request.
CAR OWNERS BEWARE!!! Took my SUV in for a noise from the... - deelakey
CAR OWNERS BEWARE!!! Took my SUV in for a noise from the front. They said I needed over $3,000 of additional work done above the $400 to fix the front noise. I had just had the vehicle services a couple months prior and none of these problems existed. Some of the items I told them were just fixed yet they said they were incorrectly installed. This was untrue. The prior dealership service manager was a good friend. Also, once I picked up the vehicle it had more problems than it did prior. Oil leaking, power steering not added and now made noise. Their PR Manager is a joke and not to be trusted!! Major scam!!!
This dealership does not believe in the use of... - thoman
This dealership does not believe in the use of cleanliness protection inside customer's vehicles. A routine oil change 2 weeks ago resulted in my 06 Ram 1500 being in the shop for a total of 5 days and counting! After the oil change, I received the truck back from service with a 1/8" thick boot print of grease on the driver's door sill along with numerous grease stains on the driver's seat, driver's entery handle and center console. Last two items cleaned easily but they've had to replace the seat cover. First cover came in wrong color they didn't receive replacement until today. Hopefully it'll be done by this evening.
Larry H. Miller Chrysler Jeep Avondale
Crc Sales Manager