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Great customer service! - faustogz34
Francisco in service department was great! Very nice and thorough when explaining everything that was done to my car. I will definitely keep taking my car there for future visits.
Top Reviewed Specialists At This Dealership
Steve Self - Great Sales Rep - jtemple33
Steve was prompt with responses and took the time to address my concerns and do what he could to make a deal work! Refreshing experience and much appreciated. No non-sense experience.
Sale went very smoothly. - Mnakel
My wife and I had a very pleasant experience purchasing a Jeep from the dealership. Anthony and Jose were both very personable and made what I usually consider a rather stressful experience, tolerable
Internet Sales Manager
Internet Sales Manager
Joe Aguirre - Dede
Joe was amazing with the purchase of our new truck! Will definitely refer others and we’ll be back if and when we’re ready to purchase again!
Sales & Leasing Consultant
Sales Leasing @ Fleet Acct Manager
Great Service - samantha.lombardo88
Went in looking for a Grand Cherokee we had seen online. Rick was super attentive & helpful from the beginning and made the entire process smooth. It was getting late & I had to leave for an appointment so Rick offered to drive the new car to our house to drop it off to my wife. Easiest car buying experience I’ve had. Would highly recommend Moore and Rick.
10 stars - Ranisha B.
I couldn’t thank my new family enough ! Jimmy Mendez for getting back to me in a timely matter. Byron Reed And Jeff B . Are amazing and I couldn’t be happier from start to finish! Byron was able to find my dream car and give me more on top of all of my wants and needs THANK YOU SO MUCH GUYS ! obsessed with my new Jeep !
Excellent Service - Manny 55
Had the best auto service experience at LHM Dodge. Levi took great care of my car. He was very thorough in explaining my options with no pressure. I recommend LHM Dodge Service Department. If you need service ask for Levi Sainz.
Matt was a great service advisor. - Mike Ramirez
I am an out of town customer. The dealership was fantastic to work with. They kept me informed. Always answered my texts. And fixed my daughters car at a fair price.
Excellent buying experience - kevinjmaz
I have purchased many vehicles at Jones Ford. The process has always been easy. Chuck is able to find me a car or truck that fits my needs and always available to the many questions I have after the purchases.
Amazing service! - Timothyyoung0121
I’ve purchased 2 Trucks in the last 9 months. Lawley automotive goes above and beyond to provide the best deals. Amazing service and great prices.
Great service staff!! - Root
My 2007 Pacifica was due for it's normal service and tire rotation. After checking the owners manual which we seldom if ever look at, I realized it was due for transmission service also. So I made that appointment. When I dropped the vehicle off I was informed it was also due for a tune up and fuel injector service. After that was completed I couldn't be more pleased. The car hasn't run this well since it was new. Great job Robert...
Worst dealership Ever - Jesus928!
Lies after lies . Won’t ever take my car to this dealership again. Paid $260 for a full service and got it back missing parts and no service was done
Bait and switch - Hershey
Told me to buy part from their parts dept. And they would install for free. I gave ok. After taking the front end of my truck. They said the bill would be 250.00. I was told you dont like that to bad. We will put it back together. I said ok took 15min to put back together. Tried to inflate the bill.
Nice experience - Mmbarrasi
Went in to get some recall work done on my truck. Offhand, I mentioned another issue id been seeing with a seatbelt. The service department, and Sean, were very helpful. Fixed my original issue and were able to fix my extra problem as well on short notice.
Comfort - DvorAk
I was nervous buying a new car for the first time by myself. Kendra, CJ and Tom in financing made this a great stress free process! I love my new Jeep and would recommend anyone to come here😀
Conrad in service was great took care of us in a timely mann - Jeepguy
Air conditioning needed too be worked on, we were kept informed of the progress by Conrad in service. We would recommend Swantys service department and Conrad for his excellent service
Worst!!!!! - Honest Review!
Worst experience ever and Rude! These people don't care about anything! I bought my brand new car at Tempe Chrysler Dodge Jeep and was called back two weeks later because Sterling in finance messed up on the paperwork. Here we are 6 weeks later, I still haven't received the tags or license plate. I call again, Jenny tells me, it's ok, your good in the system! I asked what happens when I get pulled over for expired temp tags? She say's, "I cant speak for the cops!" Wow! What a joke! My car was fine! I wish I would have kept it because these people can't be trusted! I emailed my sales person about my antenna missing, he didn't respond! Nobody helps anybody and messages, ignored! Don't go there! I am reporting them to the BBB! Let me just add, still no permanent plates! What a mess!
Excellent car buying experience!! - jvetti
I spent the last few months car shopping, trying to get all the safety features and some luxury. The prices online were never as advertised, or they wanted me to come in and talk price. After spending many long afternoons in many different dealerships and walking away frustrated and unhappy, I knew that I was not doing that anymore. That was exactly what I told Ghaleb when I reached out to Airpark about a Jeep and he was perfectly ok with that. We texted throughout the day, prices, payment and such. By the end of the afternoon, Ghaleb was able to get me “the” Jeep with all the safety features I wanted and more luxury and technology than I ever thought I could get in my no-budging price range. After agreeing on the deal, Ghaleb assured me that the price would not change when I came in. I was shocked when I saw the vehicle in person, it was unbelievable, beautiful and LOADED, I was in love and imagine my surprise when I walked into the finance office, and Danielle changed my price…even lower. Ghaleb let her know I was sticking to a strict payment amount, and Danielle took the time to find extra rebates that I qualified for. I rang the sales bell, met the General Manager and his wonderful employees and have recommended them numerous times already!
Violation of Privacy and Fraud - dallasbrad
General Manager Heath Wacker was personally responsible for poor decisions regarding the purchase and maintenance of my 15 year old daughter's brand new 2019 Jeep Wrangler for which we paid $80k:
He allowed a salesperson to keep login access/credentials of my daughters security system and GPS long after the purchase was made and accounts transferred. Why do you need to track the movements of an underage 15yo girl???? Heath Wacker personally disputed any problem, made it hard to get the system uninstalled, and only refunded a portion of this useless aftermarket accessory.
Eleven months and 4k miles later, when my daughter finally got her license, we took it into the Earnhardt family Rodeo CDJR in Queen Creek, Arizona for a review and warranty repair of a very serious steering issue probably related to the $20k aftermarket upgraded suspension, lift and tires/wheels put on by Rodeo CDJR. It had very loose steering and was causing my daughter to easily drift into oncoming lanes. Although the service department wanted to help, and admitted that there was a dangerous problem that can be fixed by one or a combination of three things, they were getting blocked by the manager Heath Wacker. I went to meet with him and when we sat down he said he remembered me and immediately said "I'm not doing anything for you".
What a great place to do business with - VictorSonia
Mike Maza was great to deal with highly recommend to see Mike Maza to get you in a new or used vehicle friendly people. Highly recommend this dealership
Bad experience - Marie2019
I would never recommend Jim click to anyone there service department does not know what the heck they are doing and the sales department sells lemons to their customers.
Great sales experience - Jack T
Dominic in Sales was really helpful and I got pricing and financing that exceeded expectations. I Highly Planet Jeep for any vehicle purchase. Thanks Planet!
Worked us in and no charge! - Holbrook fors
We were traveling cross country and had a problem with out taillights which was very scary because we are hauling a 27 ft travel trailer. They worked us in on a Saturday and found a missing fuse which they replaced at no charge. Another couple traveling thru had an electrical problem and were so impressed that the service department responded so efficiently. The receptionist was incredibly personable and the service manager was great showing us how to get to the secondary fuse box (not so easy) and explaining what caused the problem. Great experience and we’re back on the road after a short delay on a Saturday afternoon!
Beautiful Car - Rex Henoch
We are so pleased with Kelly and her effort to find our car in the Autonation inventory and to get it ready for our drive home. She made the process to buy a car in another state really easy.
Typical Used Cars Sales- All they want is $$$$$$$$$$ - Disappointed
This dealership is typical of used car sales, high pressure, untrustworthy and just want the money.-There is no follow-up after sale if there are problems. I attempted for a month to talk to someone and then the person didn’t believe me and said it was his sales staff’s issue. BLUF-do your due diligence before and walk away if deal is not exactly what you want. They do NOT negotiate from the internet advertised price. Don't be pressured by all the rhetoric from all the sales staff, like comparing value on other sites. If think you need an extended warranty, check other sites for better deals. If you are buying used, get their so called pre-delivery workup and verify the work was done. I didn't and had to buy a new battery the day after purchase and a set of 4 tires after purchase. The tire issue was my fault for not seeing and bringing to their attention prior to sale. The tires were wore to the wear bar and I didn't notice until after the sale. I did purchase the warranty and now I have to pay the deductible for items I brought to their attention, that they said they would fix.
Worst service ever - Dan
First issue they sell vehicles with major issues. We got a Chevy Malibu the tires rub constantly so we bring it back. They hold it 2 days but we get it back still with the same issue. THEN they charge you EXTRA for paying early who does this?? You're getting your money early and you are charging for it. There has been nothing good to come from this auto shop buy your cars elsewhere.
Worst dealer experience ever - Donald H
Horrible service, poor salesmen they didn’t deliver what was promised and lied to me on numerous occasions, their technicians couldn’t properly install a fairly simple option, I had to complete it myself, parts to truck were missing, they wasted my time and tried my patience, and I was not offered any compensation.
They also had the Gaul to ask me to retract my dealer review and post a good review,,
A Bad Buying Experience - Kbrown
We bought a used truck there and got home and put it in the garage and realized it was not what it appeared to be at the dealership. But I’m sure they knew that. So we called our salesman Mitchell and told him about it. He was very nice. In the meantime we looked at their website and saw a brand new truck that was “advertised” about $3K higher than what we just paid for the used one so we thought we would just trade the used truck back in and purchase the new one.
We spoke with Mitchell about what we wanted to do and what truck we wanted and asked him to work up the numbers and he said he or his sales manager would get back to us with the numbers. Nathan Woodson called us back later and sent a breakdown of the cost of the purchase of the new truck and the trade in value of the used truck we had just purchased. We only drove the used truck home. The trade-in value they would apply towards the new truck was $3250.00 lower than what we had just purchased it for a couple days earlier. When I said that was not fair his reply was we are running a business and have to make money. On top of that the new truck that was priced on their website was not the numbers that were used in the new purchase agreement that was presented to us. Beware of their e-pricing as it is the old bait and switch game with Woodson and/or dealership. They also add a $1500.00 accessory fee for nitrogen in the tires which is not included in their e-pricing. Nathan was a very condescending jerk too. He wasn’t willing to deal with us at all. A dealership that doesn’t honor their internet pricing and the vehicles they sell certainly doesn’t care about their customers. We will never buy from them again and certainly will warn friends and family of how this dealership operates.
Larry H. Miller Chrysler Jeep Tucson
Larry H. Miller Chrysler Jeep Avondale
Moore Chrysler Jeep
General Sales Manager