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Excellent Sales person - sid
Fran Scepanovich is an excellent sales person with this dealer i am so impressed and bought a car her service has no comparison i had the best experience of my life.
Top Reviewed Specialists At This Dealership
General Sales Manager
A pleasure to work with - dddysgrl82
Scotty was great to work with, he was completely up front and honest from the start. He got questions answered for me, even if he was unsure. He was not pushy and made the process a lot less stressful than it could have been.
Super Service - Childsteam
Dave S. and Janelle are a super responsive team. Janelle listens and works quickly to respond to customer needs. You can count on Janelle to respond quickly and helpfully. David explains financing in a knowledgeable and clear fashion. He shares cost efficient options. He is always willing to answer any question clearly-- even after the sale. David S and Janelle from the David Bruce's team provides kind, responsive, and knowledgeable service. Our family highly recommends David Bruce Auto, thanks to Dave S and Janelle as well as the great vehicles!!!
Sales Consultant/Toyota Manager
Great car, great experience - Mercedeslady
I just got a great car and had the best car buying experience ever. I’m so happy. I wish every car buying experience could be like this. Scott was a great sales person, working with him was so easy.
Cadillac Sales Consultant
Cadillac Certified Sales Consultant & Technology Expert
Great customer service! - Chad
Pete in sales and Rick in the service department are easy to work with and give great customer service! I would recommend Shields Automart in Paxton to anyone!
Great Service! - Rio26
I worked with Nick. The dealership got me right in for the car that I wanted. Great service, did not feel pressured. Would definitely come back!
A 1 service department!!! Great sales stall! - MBRANDON1
I had my leased SRX in for service and everything was covered by warranty. I decided to purchase the vehicle while it was being serviced and the entire process, repair and purchase was completed in less than five hours! No wasted time. Professional, courteous service all around. Thank you Arnie Bauer.
New Car Sales Manager
Sales & Leasing Consultant
Carlos Landaverde is THE best! - taylordvo
I couldn't have been more pleased to have worked with Carlos to purchase my new truck. He is quick, smart, good-humored and above all else, honest! I will be telling all my friends who are in market for a vehicle to come see Carlos at the Gary Lang dealership!
Hawk is Awesome! - HILL_TIFFINEY
The service staff are all friendly and professional. The facility is conveniently located where I reside and work. I thoroughly enjoyed the cleanliness and comfort
Sales and Leasing Professional
Great deal on a LOW mile BMW - Spike
I recently bought a used 08 BMW 328i
convertible with very low miles and not only did I get a heck of a deal on it I also got a fair price on my trade in. Andrew was low pressure and very good to deal with.
Excellent - XT5caddie
Our experience was professional but yet had the feel of family. A great big Thank You to Mark “All Day” McKay for taking time to make sure we were comfortable with all the new technology and making us feel more than dollar signs!
New Car sales + Superb service on our old Denali - Raj101
Rex McDonald was excellent ! He explained everything in great detail and set up the OnStar service and Wi-Fi ! Very, very pleasant and helpful ! We bought a Chevy Traverse
John Pennington and Larry Hamilton in the service department are super !
Scott Renfro - McSapp
Great guy! He helped us get the vehicle we wanted, gave us a few different ones to choose from and worked with us to be able to get the perfect vehicle.
Great friendly dealership! - Corvette Jim
Great friendly dealership - had exactly what I was looking for - Tina was very helpful and knowledgeable about my 2018 GMC Canyon. SLT. Have bought approx. 17 vehicles over the years & I keep coming back due to service & pricing!
Worked with me in every way - Rick 19601962
Emailed the dealership, got back to me right away. With pictures I took of trade in they worked out a negotiable price over the phone, then went there, worked with me on everything, got the deal done and out the door in an hour and a half, I would call that pretty good service. Thanks Landmark and Ben for helping me out.
Knowledgeable staff that was Courteous and understanding. - Massey
Recommend dealing with salesman coty. Have purchased three vehicles from Sullivan park hill and plan on more. They are a no hassle dealership that cares about their customers.
Avoid This Dealership...total rip off. - SammieJo
Took my Jeep in to have alternator replaced. Somehow a hole was punched in my radiator and was welded shut. Two days later, while sitting at McDonalds in Rockford, the sloppy weld melted, radiator overheated and engine and radiator had to be replaced. $2,800.00 and Bocker denies doing it and refuses to take any responsibility even though they had just replaced the alternator two days earlier
You'll Love Jack Schmitt Cadillac Too!!! - Dealer Review
We have been going to Jack Schmitt Cadillac for over ten years. They look excellent care of two of our Cadillacs and a Buick. In all these years they have always been fair and honest. In an industry that is rife with unscrupulous dealers and people, the staff at Jack Schmitt have been outstanding in their customer service. They treat all of their customers as if they are the most important customer they have. My husband lost his leg last year, and the owner and service staff have gone above and beyond to help us out. When we decided to sell our Cadillac, John Schmitt helped us to out get us a very fair price for the car. We recently decided our Buick was too small for us due to my husband’s wheelchair. John Schmitt did everything he could to get us the best trade-in for our Buick and gave us incredible deal on a used Cadillac XRS. They really do care about their customers. They have always treated us like family. That is why so many customer are repeat buyers over and over again. If you are looking for a Cadillac dealer who you can trust for new or pre-owned vehicles, go to Jack Schmitt Cadillac.
"Excellent,Hard Working,Will Work With You No Matter What!" - lrene1967
As A First Time Car Buyer,I was Terrified!!! I have never had a car payment bought both cars from my brother both Toyotas paid in full just had to pay car insurance, my last car I had was a 2007 Toyota wanted to Upgrade to a Newer Older Car it was time! My research started in March with Car Gurus did some traveling to look for cars 100 mi radius in the end it was Ken Nelson who was able to work with Me and my Budget to stay within the means of my lifestyle, In my Hometown
Horrible sales staff and experience - Volvolover
Made deal with salesman Scott Schnabel. He didn’t present the deal to his manager and i didn’t get the car I made a deal on. Worked with Scott for 5 days and he couldn’t get the paperwork done because he was to busy. Avoid this dealership at all costs, unprofessional and won’t honor deals already made.
Best experience! - carsgo
Tim Normoyle was our salesman and was low pressure, patient and helped us made our selection of a 2018 Subaru Outback Touring 3.6R. We had fine service this past year and highly recommend this Napleton Subaru dealership.
New Cadillac CT6 - Latrell23#
John was great he help me out so much been looking for a new vehicle after my lease was up on my impala. Took a look at the Cadillac ct6 and John knew which one I wanted and he made it happen. He even drove it to me I stay in Milwaukee and he didn’t won’t me driving all the way back to Illinois thanks John , hope u enjoy the spotted cow .
absolutely fantastic. - Copycat
My 2005 Impala was totaled in an accident and Larry Lucas helped me into a 2019 Equinox, the car of my dreams. After 14 1/2 years with the Impala I was feeling the generation gap but Larry was there with me every step of the way. Thank you, Larry, for your kindness, understanding and patience.
I was introduced to the service staff and reacquainted with Dave Faber who sold me my first new Chevrolet in 1980.
Vera Joan Smith
Very happy with the personnel I worked with. - Ken Klauser
Very helpful from the days before my purchase worked well with me on my needs to include the finalization of my trade in. They were great.
Very good dealer - Jingzi li
Hank Diaz is very good and very kind guy! He do very good job !He help me and my husband a lot ! He will give the reasonable prices,when you like car there!
Thanks Jeff for making my experience at Patrick SEAMLESS - Cew542
I was very well pleased with my overall experience, from the moment I walked in I was greeted by Lisa. My salesman Jeff was very upfront, thorough and knowledgeable about the vehicle I was inquiring about. I have never had such an awesome experience like this at any of the other dealerships that I visited. I would highly recommend Patrick Cadillac to anyone that is the market for a new vehicle
Service - SmartGirl
I have bought every vehicle I have owned from Bill Walsh.. and get all my service done there (usually). My most recent experience was awful. The wait in the waiting room for my scheduled service was unreasonable and the customer service was less than professional. I will not be going back.
Downsizing - payricia paydon
Downsizing to a bit smaller car was my intention.The new XT6 seemed like a good fitThanks so much for taking good care of me .
Traveling Home - Traveling home
We were traveling home to Indiana from St Louis when my Cadillac Escalade started to have problems. When I call this dealer and told them my problems, they responded very quickly! The service guy was very knowledgeable and helpful! We finally made it to Effingham to this service center at 4pm. BTW... they close at 5pm. The whole staff was so friendly and helpful! We have a large family.....so 11 of us walked into the waiting area while the truck was being fixed. The staff offered us water, hot chocolate, a larger room to sit in, and was very kind! After about an hour, the truck was fixed and we were on our way! Thank you so much for helping us even so late in the day!!
Unexpected car problem - Mike S
I had an unexpected car problem, called service, and service consultant Marcell Borzewski arranged to have the car taken care of right away.
He is an excellent model of great service!!
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