No pressure purchase - Kyrouac, S
I passed through the lot on a Sunday and a 2018 used Corolla caught my eye. I went back during the week to test drive. Tony was the first salesman that passed by and offered to assist me. We drove, I liked it, told him I'd be back. He did not follow up with pressure calls. I feel I got a good deal. Even though it was a used vehicle with 1000 miles they gave me the new car service deal.
Top Reviewed Specialists At This Dealership
Wonderful Experience - Matt
From my initial outreach and working with Mandy, to the test drive and finalizing the purchase with Kori, everything about my experience was top-rate. Everyone involved was extremely friendly, knowledgeable and professional. I know that the car-buying experience can be very stressful...this was low-pressure and ENJOYABLE like it should be! A huge thanks to Kori and the Barker team for a wonderful experience.
Painless Car Buying Experience - Sandy
Thank you Joe Shores and Bocker for making the car buying experience painless. We had a great and quick experience, my son gained a lot of valuable knowledge and it didn’t hurt a bit. Highly recommend!
Great Experience - Smm56
It was a very good experience when I bought a car. Basil Chiocca was very helpful. I never felt pressured to buy a car at anytime. He was very patient and answered my questions. After I purchased a car he made sure I understood how to program things on the car. We have bought many cars there and it is always a great experience.
We usually buy a new car but this time we bought used car with the same great experience.
Purchased 2018 Chevy Spark - BigPapi
To: Mr. Gary Lang, on April 07 my wife and I purchased a 2018 Chevy Spark Activ for our daughter. I want to say thank you to your sales person Payton Cruz. He was very professional, patient and honest about the price of the vehicle. I shopped around and you had the best price on this vehicle. Thank to Payton Cruz for making this a pleasant purchase. I will definitely be back to purchase another vehicle. Thank You!
No Pressure - rjb50
I felt very welcome when I got to Subaru. The atmosphere was warm and friendly. I felt that Justine and staff dealt with me fairly and led me to the right car.
Outstanding Service - Lisa Rosen
I have been a customer at Napleton Cadillac since 2010 and all of my experiences have been outstanding! My salesman, John Melus has made every encounter easy and pleasurable. His level of professionalism is top notch. The service department has also been terrific .
I highly recommend this dealership and definitely go to John Melus if you are interested in buying or leasing a Cadillac vehicle!!
Personal Sales Consultant
Best place ever to purchase a vehicle! - Kathy
Best place ever to purchase a vehicle!
Friendly service, all questions answered . I am pleased and will return if I ever need another!
I would recommend all my family and friends to check them out.
Sales - Xymac03x
Bought many vehicles from Arnie Bauer and always a great experience. They are fair, no hassle, and always knowledgeable. Connor was super knowledgeable on all the options of my new vehicle. He made by experience there pleasant. Trina in finance was able to get me a great deal on the vehicle I wanted. I would definitely recommend this place to anyone looking for a new vehicle.
Sales & Leasing Consultant
General Sales Manager
Great product at a great price - Lucy
Dean helped me from picking out the vehicle i wanted to getting me a good trade in for my vehicle. Awesome experience at Schmitt-Brubaker.
Sales and Leasing Professional
Absolutely Fantastic!! - Lovely
I had the pleasure of not working with 1 of your fantastic salesmen, but 2. Steve and I had alot of phone interaction to gather the information needed to make the deal. Steve you are Awesome! I came to the dealership to poke around even though I knew my salesman had an off day. Mark not only assisted me in Steve's absence, he set up a test drive and assisted with looking up many different color and package options. Both of the guys were nice, honest and true gentlemen. It's rare to find salesmen of this caliber in today's tough sales market. I thank both Steve B. and Mark H for looking out for me and making sure I pulled off satisfied and EXCITED!!!
It was fantastic - gford
I gave it a five star rating because the whole process was a first for me and with me buying my first car was exciting in itself and Tena Nichelson helped me every step of the way I had no worries and if i had any questions about anything she was able to answer them to the fullest of her knowledge. So whenever someone ask me about where to get a car i will be sending them to Uftring Wesson because the service there is nothing short but amazing
Best sales associate-david Snyder-Sales Manager Dan Taylor - sk2018
I had the best experience and I can't say enough about the service, sales, and finance departments!!
Thank You to David Snyder and to Dan Taylor,you guys are the best! You will receive individualized care at this dealership from people who love what they do .
Cadillac Sales Consultant
Cadillac Certified Sales Consultant & Technology Expert
Our experience with Richard Schabel was wonderful! - LauraCrandall
Richard went above and beyond to satisfy our requests and delivered on his promises. Working with him made the car buying experience so fluid and stress free. We are so happy with our purchase and appreciate all of Richard’s time and energy.
Sales & Leasing Executive
Sale & Internet Executive
Cadillac Sales Specialist
Everyone is friendly and - Tah Jim
This was my first car I went out and got and it was a terrific experience. All the salesmen I worked with were very friendly and made me feel
comfortable. They took the time to explain everything that I was a doing and made this experience one to remember. I would most definitely come back because of the great service they provided.
Cadillac Certified Pre Owned Consultant
Outstanding, Above & Beyond in customer service! - Teacher123
I have been a customer for several years and bought the car I am driving today from them! Over the last couple of years the staff & especially the service department members have maintained my vehicle, loaned me a car free of charge for over a week ( due to a repair taking longer than expected) & always ask before doing any additional repairs (providing the exact amount I will be charged, vacume out my car, let me take home a car to "try it out over night". During my last visit for an oil change, what at first was a normal afternoon turned very stressful quickly! After my oil changed I stopped in at Cracker Barrel in Mattoon for lunch with my 6 month old daughter, as I was getting ready to put her in the car the diaper bag bumped the lock on the door, not realizing it at the time ( now my car was locked, my phone, wallet, her diapers, wipes, and bottles were all now locked inside with my keys sitting on the seat) As you might expect, my heart sank from panic that was setting in, here I was alone, with everyone I know at work, not able to help me! Without truly knowing wether they could or would be able to help me get my car open. I called the dealership & immediately they sent someone out to save me from what could have been a very bad situation. May I add again, charging me nothing! I can't express my graditude the staff for their graciousness & their professionalism!
Driscoll is excellent - Bsse514@hotmail.com
Recently purchased our second vehicle in the last year. Mike Barrett, Pam, and Carla are excellent to work with. Would highly recommend the dealership for the purchase of a vehicle.
New car - DuncanHayes518
We've been dealing with Ray Gandurski for 17 years excellent salesman, Dan Koste also guided u,s through the finance with patience. Thanks to Shastina Arkema delivery specialist for all the information. Leslie & Lorene Hayes
AMAZING service! - Abygaleswanson94
Loved the service that was given when buying my new car. It was fast and was given honest answers when asked. Treated you like family.
Best Used Car at Best Price Ever - Rare Honesty - ISDuggan
I have to say, I’ve never experienced such a pleasant, easy, and satisfying vehicle purchase in my 35+ years of purchasing cars. I purchased, sight unseen, a beautiful-used Mercedes ML63. Joey Marchi was extremely attentive, helpful, and truly steered me in the right direction. A straight up used-car salesman is a rarity. The car was shipped over 600 miles to me in a single day, and the vehicle far exceeded my expectations and was truly mint. They really went the extra mile to ensure that the ML63 was practically spotless. And the price couldn’t be touched anywhere in the country. Highly recommend this dealership!
Great experience! - gprix98
Loved my experience at Piehl motors. Randy was excellent and explained every step of the process. Will definitely be using them again in the future!
Excellent - Kerwin41
We have bought 3 vehicles from Graue. Every time it was a great experience. The people at Graue definitely take care of their customers every time.
Excellent Follow Through - sjjr
We recently purchased a used car from Aahd Sabrah. Aahd did not pressure us into buying a car and followed-up with us on any questions we had. He also walked us through every detail of the car to make sure we knew were everything was and felt comfortable. Since purchasing the car, I brought it in for an oil change. Service department was friendly and helpful. Would recommend this dealer to anyone looking for a new vehicle!
Always a good experience - Mozart,shirl1135
I am usually taken care of the day I call, whether it is for an oil change or another problem. Always very courteous and accommodating.
Listening helps. - rocky
Mr Lee listen to what I was saying and help me come up with what was right for me and my finances. I love my car.
Very good dealer - Jingzi li
Hank Diaz is very good and very kind guy! He do very good job !He help me and my husband a lot ! He will give the reasonable prices,when you like car there!
Update on center screen problems. - Bigmuddy
Finally after getting the correct part from gm the problem is fixed. After everything is said and done I'm sure the dealership did everything they could to speed the process. Auffenberg has a great service manager and service center. I'm also certain if this was their personal vehicle they would understand the frustration of this whole experience. Dealership= A . G M C parts delivery not so much.
very helpful - melinda bertolozzi
they solved my problem and didn't charge me for the service. they also gave me advise on what to do to get rid of my problem.
Best Cadillac Dealership Around! Bought 2018 Escalade - MJLandis
Exceptional customer service! Was treated like family. The team went above the call of duty to make sure I was completely satisfied with my vehicle.
Traveling Home - Traveling home
We were traveling home to Indiana from St Louis when my Cadillac Escalade started to have problems. When I call this dealer and told them my problems, they responded very quickly! The service guy was very knowledgeable and helpful! We finally made it to Effingham to this service center at 4pm. BTW... they close at 5pm. The whole staff was so friendly and helpful! We have a large family.....so 11 of us walked into the waiting area while the truck was being fixed. The staff offered us water, hot chocolate, a larger room to sit in, and was very kind! After about an hour, the truck was fixed and we were on our way! Thank you so much for helping us even so late in the day!!
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