Car shopping experience. - doug 18
Its never fun car shopping but I have to say you were all very up front about everything on the vehicles and made it an enjoyable experience to some extent.The equinox is working very well so far so good.Thanks again and we would recommend you to other people if asked.Thanks again.
Doug and Kathy McCloy.
Top Reviewed Specialists At This Dealership
Sales and Leasing
2013 kia soul fantastic - Ann
Very professional while describing my kia soul. This company is a work of art. Makes customers feel right at home. All details discussed with customer. Never a doubt in my mind that this is my car. Thamk you david and joe
Sales & Leasing Consultant
Fun car shopping at Total Motors! - Ckellen
Brad made it fun for me to test drive a few different vehicles to help me determine what I would enjoy. He made great suggestions and went out of his way to find me a ride that was suitable to my tastes, likes and needs. My son drive the Acadia before I did and flipped out about its options and features. My boys and I had fun trying out the new wheels before I made my final decision. Brad was excellent with my trade and Melinda was awesome at getting me the lowest rate. Love ? Total Motors! Recommend always!
Good experience - Jensen8119
They did everything they could to keep things moving, assisted with cleaning out the trade in and making sure I was Happy before leaving the dealership.
great service! - james d conerd
when i purchased a car from birdnow the salesman cary was fantastic. made the whole process easy...and the service department is the best ive ever seen!! no matter whether you walk in the front door or the service door the staff makes you feel like your number one!! ive never seen a business do such a great job in customer service and customer care.!!
Super expert service. - Les
The service advisors are very friendly and do a good job of keeping me informed as to the repairs being performed. It was easy to get a service date scheduled. The service manger, Gary Roll, runs a quality department and really tries to satisfy the customer. I highly recommend the service department to any one.
Friendly people, great service - scotnkiz
We just had the best experience purchasing a new pickup from Deter Motors. Everyone from Chaz Terry to Kate Hepler were great. It was actually fun. You can't say that very often about a vehicle buying experience.
Very pleased. - Ibuick
I was very pleased and always have been with their service. I recently had an upgrade installed to correlate with Android Auto and they were so very proficient and explained the workings to me after it was installed. I really like it. They are tops for service and courtesy.
friendly and helpful experence - housewife, Diann1
we are very pleased with our GMC Sierra and the help we recieved in getting the truck. We had been looking for awhile when they got this one in.
Drove 150 miles to make a good deal - Bob R.
I drove from Ankeny because Molstead had the exact Jeep I wanted. I worked with Kelly Molstead via email on the deal for the Jeep and my trade in. When I arrived at the dealership, the Jeep was exactly as represented and the process of purchase was a smooth experience. All the numbers were just as agreed on through email. Salesman Bruce Boerschel completed the transaction with us and was very thorough in sharing the highlights of the Jeep we purchased. The finance person (sorry, I do not remember his name) was friendly and thorough, and did not try to pressure us into add on sales. Overall this was a great experience.
my truck - the man
Great bunch of people very friendly and helpful. they went above and beyond my Expectation to help my get the truck I wanted and get me the best deal possible Exceptional Staff thank you so much. ALLEY is a Rockstar. thank you. you are the Best.
Purchase of 2018 Buick Enclave - MBrogan
We purchased this car for my wife from Dick Lynch. We purchased the same model from Dick Lynch in 2016. Dick Lynch is the biggest reason we buy autos from McGrath. He is the consummate professional. Very knowledgeable about his product and the car industry in general. Dick always takes the time to go over everything thoroughly and patiently. I am confident that if we did have an issue he would help us get it taken care of. We have purchased cars from this dealership for over 40 years (Allen, Lithia, and now McGrath). I owned a small business and appreciate the value of buying local. We always receive good service when needed. The F&I team is very thorough and friendly. I would definitely without hesitation recommend Dick Lynch and McGrath to anyone looking for a car or truck.
Hassle free - Scochran
A dealership is only as good as the dealer you get, and our dealer was fantastic! I would highly recommend working with Ryan Shetler. He made our car buying experience a breeze. He's been working there for 18 years already and I hope when we need our next car, he'll still be there because he has made this family a billion family for life.
Customer experience - Jklundry
I have been a customer of Green Chevrolet and specifically Glenn Baker for a long time. Glenn always goes out of his way to make sure I am satisfied with my vehicle and his follow up is great
Follow up to recent review titled "Recent Purchase" - Jim A
Received a call from the dealership less than 24 hours after I posted the previous review. They were sincere and concerned. Offered 2 detailed cleanings and are going to pick my vehicle up and return it at my convenience. Thanks to all.
Review of A/C problems - janet123
My visit on 8-9-18 for oil change and tire rotation was fine. While waiting for my car I reviewed all the work done on my car since purchase 5-13-10. I have spent $8,713.25 during that time which included new tires, steering gear replacement, air conditioner work and various other servicing, all done at Bob Brown. What stands out is the cost of air conditioner work. $4121.62 was spent on A/C and it would have been more by probably $1000 except it was so soon after previous servicing that there was no charge. The last cost was $1959.77 on 5-7-18. I am hoping that this is the last time because if it fails again, I will be done with Bob Brown GMC Buick. Regular servicing has been fine, A/C not.
Stop Here First - Allan Sundermeyer
I've been a satisfied customer of Brown's in Elkader for years; since 1993. If you're absolutely in love with your current dealer do yourself a favor and get your best deal, then go to Brown's. I don't care what your vehicle situation is; at the very least go there for any repairs or service needs. They go out of their way to accommodate you. Friendly staff and comfortable waiting area. Plus they give you updates as to where they are on your vehicle's progress.
They were extremely busy but found the right vehicle for me. - chiefsfan
Overall everyone was very friendly and knowledgeable about their vehicles and how to sell them. Very nice and up-to-date on all their facts. The test drive clinched it for me.
ZL1 Camaro - EMZl1Texas
Best price on a 2019 LZ1 Camaro in the country. I drove 1,200 miles each way to trade in a vehicle for the Camaro. Everyone at the dealership was professional and nice from start to finish. I used to sell cars and this was the best new car purchase experience EVER!
O After the sale: "What's your name again?" - csharpe123
I found the vehicle I was looking for here; and the salesman was nice and low key until the finalization.
Sales manager and finance guy told me that I since I had my Credit Union financing the sale, I had to write them a personal check once the CU put the funds into my account.
I thought this odd. They sent me home in my trade in to get a personal check! Fortunately I called my bank about halfway home and they clarified that the money would never touch my hands; and I returned and drove my car home.
I called a couple of days later to verify that they received the funds, and there was no "how do you like you vehicle" or any courtesy follow up about my satisfactions with my experience there. Indeed the sales manager who sent me on a wild goose chase for the personal check had trouble even remembering who I was. I got a decent deal. But the shenanigans with the financing and sending me off in my trade in on a sixty mile round trip was shady. And the lack of follow through guaranteed that I wouldn't recommend them.
underhanded upper management - Mary
As a widow on a tight budget, I spent two weeks working on a car deal with a wonderful young man, Vern, who I highly recommend if you want an honest, trustworthy salesman. That said, after I was quoted a price and informed I could purchase the car the next day after a blower motor was repaired, someone in upper sales management sold it to another customer in Vern's absence! After it had been promised to me! The owner didn't even bother to reply to my email and there was no apology forthcoming from the underhanded salesperson who had to have known the car was being worked on for someone else. Poor Vern was left with the awkward task of having to inform the widow he was trying to help that the best they could now do would be to offer a "deal" on another Ford vehicle. One of the vehicles offered is known for transmission problems and would cost $3000 more than the original deal, and the other would be $6000 MORE! If you absolutely MUST shop for a vehicle at this dealer ask for Vern. Make sure you seal the deal quickly then before upper management decides they'll sell it out from under his nose. Then don't expect an explanation or an apology from either the owner or the salesman if they do.
Brad Deery Motors
Total Motors of Le Mars
H & H Buick GMC