64 Iowa Buick Dealers
Mike worked with us on getting the deal we were satisfied - dougneighbor
Mike worked with us on getting the deal we were satisfied with and kept us informed up to delivery.
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The staff at Brown’s is amazing! Their professionalism... - debbie.erenberger03
The staff at Brown’s is amazing! Their professionalism is unmatched. If you are shipping for a car, I highly recommend Brown’s !
Steve Whitley was great from initial contact through - ricklovdal
Steve Whitley was great from initial contact through delivery. Very fair negotiations. My daughter is very happy with her car
The vehicle has many issues. - holubsons
The vehicle has many issues. The tailgate would not open the tech said it was fixed and it wasn’t. Needs aligned and rear ended is making noise. This all should have been fixed prior to being sold. They did say they are going to take care of it
Gavin is a great guy to work with. - joshuajfuhr
Gavin is a great guy to work with. he would always keep intouch with me and let me know the status of my truck
Very great service the maintenance people are very - Carolyn
Very great service the maintenance people are very friendly waiting area is night and clean
I would highly recommend www. - heidi.richardson
I would highly recommend www.4browns.com, Brown’s Family of Dealerships for all your vehicle needs. They have a knowledgeable helpful staff that make the purchasing process efficient. We purchased a new Tahoe from the Guttenberg Team. They were outstanding. A shout out to Scott, Shawn, Forest, and Grant. Scott in Sales communicated often, Grant in Financing assisted us with the utmost confidential professionalism and helped us obtain the best financing rate. It’s apparent the team at Brown’s take pride in delighting their customers. Thank you for the ultimate purchasing experience.
Dan worked with my wife to purchase a new Ford F-150 King - Kenny Hutcheson
Dan worked with my wife to purchase a new Ford F-150 King Ranch pickup. We had decided that we were no longer in need of our 2016 Ford F-350 with just 48,000 miles on it. There was was no longer a need for the high horsepower and towing capabilities of that truck and we had intended to sell it privately. In about six weeks time the new F-150 King Ranch spent more time in the Deyarman Service Department than it did with us because the truck had a hidden factory flaw which kept draining the battery. Dan and his colleagues in the Sales Department and Terry Gholson the Service Manager made sure that each time that her new F-150 was towed back to their Service Department that the towing bill was prepaid by the dealership and that my wife had a new loaner pickup truck to drive. After the 4th failure for a dead battery occurred on the F-150 King Ranch everyone was pretty exasperated and it was decided by the Ford Motor Company Customer Service Department that the factory would purchase the truck back from us at the full purchase price. Dan and several others in the sales department talked over the offer made by the factory and decided that the Deyarman Dealership would like us to consider having them buy back the F-150 and take our F-350 in trade for a 2022 F-250 Demonstrator that had all the options that we needed. After crunching the numbers and driving the new F-250 for a couple of days we had a deal that I think made us all very satisfied. I'd say that's "Going The Distance for Their Customers". This group of professionals has easily won our 5 STAR Rating for professionalism, courtesy, and product representation at their Indianola, Iowa Store. .
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I have bought multiple vehicles from Josh at Dale - keegan460
I have bought multiple vehicles from Josh at Dale Howard’s and always great service
The employees do good work, are easy to work with and it... - vlreding
The employees do good work, are easy to work with and it is convenient for us. Keep up the good work.
Excellent customer service! - Susan.sheets
Excellent customer service! Trina was fabulous to work with! Smooth and efficient when buying or new Yukon!
I was very pleased with Jerry Bond's help in choosing my - tracysjax
I was very pleased with Jerry Bond's help in choosing my GMC Terrain, he was very helpful.
Great Experience. - lynette.fuller
Great Experience. Curt had everything ready to go for me when I came down to Cedar Rapids to sign for my new Buick Enclave. Curt also spent a considerable amount of time helping me to get OnStar and Buick app set up. Everyone I had contact with at the dealership was very pleasant and helpful.
My experience was great!!! I couldn’t describe what the... - kjfeddy
My experience was great!!! I couldn’t describe what the noise was that I was hearing, so the service manager went for a ride with me. He had an idea. Said he wouldn’t know for sure til they put it on whatever they hook it to to analyze the problem. Before doing anything with my car they called me told what the problems were told me exactly how much it would cost, with parts and labor. Of course I thought it was a lot , but I understand everything is costly. They had my car done in a reasonable time. When I picked up my car the cost was alittle more then they first told. Not much. The service manager cam out of his office and talked to me again about everything that was done. I also feel he is looking out for me because he wants me to come back in 1000 miles to see how everything is. The best service I have ever had!! Thank you.
Appt. - Mike
Appt. was made by dealer personnel and they performed work satisfactory and in a timely manner
Had an issue with service dept. - Jfox
Had an issue with service dept. It was later resolved. Service usually gets you in and out
I need a new key fob. I’ve been trying to get one through... - Audrey
I need a new key fob. I’ve been trying to get one through my local dealership Richardson Motors. I’m actually pretty glad they ordered the wrong key for me, because now I won’t have to deal with worrying going on with my car. I’ve was given two quotes, one when they were expecting my key fob. That one was reasonable. The next was when I took my car in to get the key cut and programmed, that one was the crazy insanely high one. The team, especially the receptionists, are extremely unprofessional. What’s the point of even having a receptionist if you’ve got an automated system that tells you what number to push for what you’re looking for? Also what’s the point of having glass doors if you’re not going to look out of them? I still cannot believe I was told “I’ll have to go look for your car.” Even though I parked it right outside the main bay. Like I said before, I’m actually pretty thankful they ordered the wrong part for me.
A few years ago I was looking at purchasing a vehicle - kellyjo
A few years ago I was looking at purchasing a vehicle from Vaughn's. The salesman said the vehicle history was clean. I checked for myself and it had (2) previous claims, one claim was major damage and only a couple thousand dollars from being totaled. I purchased something elsewhere. I have recently been looking to purchase another vehicle and thought I would give them another chance. They do not return phone calls or messages. It took days for a salesman to call me back. I told him exactly what i was looking for and to let me know if something comes in. A week later the exact vehicle is now on their website. I left messages again and I have heard nothing back. I will not be contacting again. So much for buying local, I tried!
tried charging gf total of 23870 dollars for 2016 Chevy... - cthomas83
tried charging gf total of 23870 dollars for 2016 Chevy Cruze that is posted online for 9970 and kbb list is 8900 that's with her putting 2500 more than 25 percent of cars value as a down paymenttelling her bank was charging a 4000 loan fee on top of 19 percent interest when I called to complain offered it to me at the 9970 with no bank fee and thru in 1600 dollar warranty for free without even running my name she is a woman so they saw dollar signs remember to take payment amount times number of payments before signing anything
Very good experience all around. Not high pressure, but... - jevardaman
Very good experience all around. Not high pressure, but definite desire to sell and service. All my experiences here have been excellent. Looking forward to a long and quality relationship with them.
Their customer service has been the best! The service... - Encore
Their customer service has been the best! The service department is also the best! Very helpful.
Tried dealing with them on a pickup. - stog9263
Tried dealing with them on a pickup. They asked for info from me, which I gave them, never heard back. Contacted them two more times. Finally got everything in order after 10 days. Set up a time to drive 3.5 hrs to buy the pickup. I had my finances all in order to buy the pickup.
Less than 24 hrs before I drove down there, they notified me and said they sold the pickup to a "local". Also told me that that person had been in the day before to test drive it. They filled out a financial app that got turned down, but they waited to see if they could come up with a co-signer when they knew my finances were all.set. never go back to even look at what they have to sell. If they don't want to deal with people outside their area, maybe they should stay off sites like yours
traded in a truck for a newer truck in Ft. - jk
traded in a truck for a newer truck in Ft. Madison. Beware the pressure of the finance guy for a boatload of overprice extended warranty products. Then when I'm supposed to get my plates I get a renewal sticker for my old truck. Called in and talked to Finance who said they would call me back, they didn't. I had to call again and they blamed the company that handles licensing for them and suggested I go to Secretary of state office and tell them I lost my plates. Called the company that handles the plates and he as an order to transfer plates, not new plates. I now have a truck with an expired temp plate and no solution other than stand in line and lie to the SOS office. Sure won't be buying there again. I also know a lot of people in the area, they will know too.
Birdnow motor is the best everyone is so friendly. Had... - Janie Draker Randall
Birdnow motor is the best everyone is so friendly. Had my oil changed in n out before I could finish my coffee.THANK YOU Brad Kleepe.
Great people, great service. - Twaldeland
Great people, great service. We moved here from Minneapolis last July and the dealership did everything possible to get us into a car that we love! Can’t wait for our next car!
New vehicle purchase - painted
We've just bought a new vehicle from the Dave Wright dealership in Marshalltown and it went so smoothly. Our sales person was so helpful, kind, and considerate. And there was no pressure whatsoever - which we really appreciate. Due to such a positive experience, we will definitely return in the future.
I stopped in to Stephen Motors in Monticello,Iowa because... - jefftrsj
I stopped in to Stephen Motors in Monticello,Iowa because my check engine light came on. My 2010 Impala was bought used and not at this dealership. I was very impressed with the prompt and courteous service. Much to my surprise my service was covered under warranty.I will definitely consider them for my future service and auto needs. It was a pleasure to deal with Stephen Motors.
As Always - pheasant
I have purchased many vehicles from Deters and as always they are the best dealership I have ever dealt with. From the sales to the service I could not ask for anything more.
Best service, best price - quinn.sonntag
This dealership had the best service. I worked with Andy the salesman over the phone and was able to come to an agreed price that we were both comfortable with and when I got to the dealer the vehicle was ready to test drive right when I got there at 8 am. I was in and out of the dealership within an hour and a half. Easiest, best car buying experience.
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