Mike Juhl was great! - Kirsten A
Mike found the perfect vehicle for what I needed, and Eric helped me to get a great financing deal. Mike was so helpful in listening to what I needed and helping me find exactly what I wanted at a great price. He went out of his way to ensure I was happy with the experience. Can't recommend him highly enough!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Oil change - cwilson0114
I purchased the package to get 9 oil changes & tire rotations, when I got my car. It was a blessing & the service center makes it very easy. I drop my car off & they give me a car to use.
Friendly, Helpful, small-town feel - father2swim
I bought a new Prius in 2012. I've come here for nearly all my services. Not once have I had a bad experience or have been disappointed. A "triple A" rating to our salesman Al Hunter for his knowledge and patience with the sale. He helped us explore many options until we found the best that worked for us. Al referred us to others who have purchased the same car, so we "didn't have to take his word for it". And worked for the best price for us. Compared to purchases from other dealers this was a very pleasant...even great experience.
Making an appointment with service department is easy and done within a day. They accommodate needs by giving a loaner. They explain everything that was done and willing to answer questions. There were times when they could help me troubleshoot over the phone and I did not need to make the trip in. First class.
Highly recommend anyone in the area looking for Toyota or wanting a small-town family feel to check out Motor Inn
great service! - james d conerd
when i purchased a car from birdnow the salesman cary was fantastic. made the whole process easy...and the service department is the best ive ever seen!! no matter whether you walk in the front door or the service door the staff makes you feel like your number one!! ive never seen a business do such a great job in customer service and customer care.!!
Super expert service. - Les
The service advisors are very friendly and do a good job of keeping me informed as to the repairs being performed. It was easy to get a service date scheduled. The service manger, Gary Roll, runs a quality department and really tries to satisfy the customer. I highly recommend the service department to any one.
Great experience! - MollieBeatty
My husband and I had a great experience at Green when we purchased our Acadia. Couldn't be happier. Jim Smith was our sales man. He was very genuine, helped us with any questions we had and not pushy at all. We would buy from here again.
Great Experience!!! - SueL
This is the second truck I've purchased from Brown's Sales & Leasing in Elkader, IA and I am very pleased with all their professionalism and customer service. A big thank you to Greg, Kelsey and Lori for everything! Sue Larson
Right vehicle, brilliant financing. - Tom Simmons
Gavin Lewis was an exceptional patient and thorough salesperson, listening to exactly what I wanted and tracking down the right vehicle. Mike, head of finance, was a wizard. He understood this would be a high-mileage commuter vehicle and found a 5-year 150,000 waranty. This was a 1/3 trade-in 1/3 cash 1/3 financing deal that Mike worked to perfection.
Very pleased. - Ibuick
I was very pleased and always have been with their service. I recently had an upgrade installed to correlate with Android Auto and they were so very proficient and explained the workings to me after it was installed. I really like it. They are tops for service and courtesy.
Excellent customer service - tomfitz22
We were traveling and had a problem with GMC truck. It was late in the day, but the agent was able to get the truck in within an hour, did the diagnosis and had it fixed promptly so we could get back on the road. Very helpful service agent, and overall an excellent customer service experience.
Smartass - BuickGMCGUY
Tried trading in a truck for a newer one. Trade value was lower than any other dealer i shopped. Wouldnt work with numbers at all. Salesman Steve made smart xxx remarks via email. Never made the trip to even look at the truck they had after dealing with him. Seemed like it would be a waste of my time just to get lowballed.
Excellent - Happy Camper
Travis and your entire service team are always thorough and professional. They listen to my concerns and address them. I have always been very satisfied. Keep up the great work!
my truck - the man
Great bunch of people very friendly and helpful. they went above and beyond my Expectation to help my get the truck I wanted and get me the best deal possible Exceptional Staff thank you so much. ALLEY is a Rockstar. thank you. you are the Best.
AWESOME EXPERIENCE!! - kyle bickford
Shane was great through the whole process made sure we got a car that we loved!!
Everyone else there treated us like family .we will be back for our next new purchase
Great Dealership. Great Service. - Lindainiowa
Just had my oil changed this time. Ken in the service area is always friendly.
I have been a customer for about 35 years and have never had a problem.
Awesome customer service - lynne vorwald
This is a very friendly place with excellent customer service and very friendly sales personnel. Would go back to get another car in the future. I would recommend this business to everyone.
Very satisfied - truckguy,carl123
I was very satisfied with my truck buying experience. Their dealership had been recommend to me by a friend. The salesman worked hard to find the right truck with the right equipment that I wanted and for the right price.
Service Inspection not thorough at all - Justin Reynolds
Found my truck leaking fluid the day after I had the oil changed and supposedly an inspection was done but for as much as it was leaking I feel like there is no way they inspected anything.
CREDIT CARD SCAMMERS! - AtheOrganizer
DANGER! Reported this dealership, Mike Molstead Motors, to Iowa State Credit Card Fraud Division this morning - gave our credit card number as downpayment on a truck. Received a phone call almost 20 hours later that our truck had been "accidentally" sold to someone else but not to worry, they had not run our credit card. Where did that information go if not into a credit card processing program?!? And where is our truck!!!
Quality service in a timely manner - Attinea
When my Honda needs service, all I have to do is call...and I am worked in almost immediately (or to fit my schedule); I am given an estimate of cost of service to be provided and time it will take; if needed they will pick up and return my car (or I can wait on site while the work is done). Upon completion, staff go over the bill which shows what actually was serviced and/or checked and then I am asked if I have any questions. Your service managers have certainly honed your system so it runs smoothly and delivers great service and information. I'll certainly keep coming back. (M. Travillian)