Professional and friendly - Megsie57
We were greeted nicely and assisted quickly, We were given appropriate information to make an informed decision. When we picked up our vehicle, Mike reviewed everything with us so that our car was all set up. He even helped connect my phone to my new car. We had a very nice experience.
Top Reviewed Specialists At This Dealership
Ram 1500 purchase - pinto1
I would definitely recommend purchasing cars from this dealer. The Ram 1500 is the second car I have bought there and every time i come, I have been treated with utmost respect. The sales staff are great and they get you in and out pretty quick. Overall I would say its the best experience in the area.
Sales and Leasing Consultant
Sales and Lease Consultant
Excellent service - AlmightyVincent
Schultz Ford Inc. of Nanuet, NY gave me one of the best car shopping experiences. Friendly and helpful staff. All help was done promptly. Highly recommended.
Good car buying experience - BB2018
I gave that rating because nothing is perfect. I liked our salesman, Ryan and the process. Could have been a bit shorter, though. We love our new Lincoln MKC!
Sales and Leasing Professional
Extremely Happy with My New 2018 Escape - Eddie C
I cannot say enough positive things about my recent experience with Rich Harley at Dana Ford in Staten Island. I brought back my current 2015 Ford Escape with one month left on the lease. Rich and staff cancelled my last payment on the 2015 Escape, and put me in my new 2018 Titanium model. Rich was a pleasure to deal with.... he was pleasant, kind and caring about my needs and he was extremely knowledgeable about the product. I walk in the showroom at 10:00 with my old 2015 Escape and drove home with my new 2018 Escape at 12:30.....it was painless. I hope Rich will be at Dana Ford in three years when I have to lease again.
Customer Relations Manager
Highly Recommend Hassett - Lynnette1130
I highly recommend Hasset of Wantagh. The staff was not only very professional but very understanding of my needs. Jordan the sales person followed up with all his promises and guided us through every step of the way.
Lease Renewal Manager - Ford/Lincoln
Sales Consultant - Ford/Lincoln
Extremely Happy - Dawn
I visited the Ford Lincoln of Queens Dealership this past weekend on Saturday, March 26, 2018. I was looking to purchase a vehicle and was assisted by Elizabeth Girnus and Reggie Williams. I ended up leasing a 2018 Lincoln MKZ in Cherry Red the same day. I received Excellent Top Notch service from these two, they gave me way more than I asked for and made me Extremely happy with my purchase. I absolutely Love my car. If you need a car these two are the people you need to see. Thank you very much Reggie and Elizabeth for my beautiful car!!
Found a new vheichel for the right price - kenmartinkenny
Short and sweet answer is my old car died and need a new one. Sales personnel Jack Hawes under stood my situation and found 3 vehicles in my price range all I had do was pick one wanted. Picking the one I wanted was the only hard part.
Certified Sales and Leasing Consultant and Finance & Insurance Manager
Certified Sales and Leasing Consultant
Best Experience - I ever had - Musclecarman
This dealer is by far the most honest and friendly dealer I have ever been to. It actually seemed like there cared about my business. Would recommend them to everyone ! I also shopped the price online and it was the best by at least 500.
Can't beat them... - DieselDriver7.3
Tires ordered on Friday arrived and installed on Monday. Got me a great deal on oversize tires for my F250 Super Duty. Super helpful with ordering stuff. I like the fact they point out stuff that "You could do." But aren't pushy by any means. My second review of them and nothing has changed in the last year
Purchase of Ford Edge - mkd77777
Recently purchased a Ford Edge from Nye Ford. We love the vehicle. Our salesman Jeff was outstanding. This is our 4 th purchase of a Ford product in past 9 years from Nye Ford. Both the Sales and Service departments are staffed by outstanding professionals. Our experience has be great.
I highly recommend Nye Ford based on our family’s experience.
Best Customer Service Around!!!Five Stars!!!!!! - Patti,CMA
Gino and the service department go above and beyond to treat you as if you are the only person they are taking care of! I had an issue with my moonroof not working properly. Gino picked it up and Gerard fixed the issue and Gino dropped it off that night They took me in the next day after I called! I have been buying cars for 20 years from them, and would never go anywhere else!
Knowledgable and Family Oriented - J,M & L T
After many visits to our local dealerships to find the truck we wanted for our farm and family, we then started looking for a dealer that had answers to all our questions. Many calls and "I'll get back to you regarding that" conversations with various salespeople later, we called Sunshine ( a bit of a drive for us) and asked for a salesperson that knew trucks, we were quickly transferred to Randy - if there was a question we had, he had an answer, an accurate answer. Off to Newburgh we went ..... We went over all the options we were looking for, the accessories we thought we might enjoy best, most important though, the truck we were hoping to purchase and have for many years (from what we saw on the Ford website). Of course our timing was ever so slightly off and the truck had been sold.... That did not at all stop our guy from tracking down another one. Between emails, texts and phone calls to be sure this was what we wanted he got our truck - At first glance the dealership itself was not what we had seen thus far in our immediate area, and it seemed as if it were undergoing some rather large renovations, fine with us, we live on a farm and would rather have great service than fancy surroundings. Being that we had our toddler with us we were a bit hesitant to spend much time at the dealership, that was quickly taken care of as the other employees came over to us and played trucks with our little man as we hammered Randy with our lists and concerns - this is not something we could have ever forseen - Thank You All !!
All done and said, we are home with our new truck, happy toddler and hopefully years worth of a great relationship with this dealer.
Always get excellent service and treatment at Lacey - chil4356
The service personnel at Lacey are a great bunch of people to work with. They are friendly, intelligent always treat me with respect and always go out of their way to take care of me and my Explorer. Since Dana Luke wasn't listed in the Service Personnel Section I'd like to say it was a pleasure working with her because it was she who handled my repair.. Lacey is an excellent dealership to do business with. I would recommend Lacey to anyone.
1 st Service check on my C-Max and oil change! - KRN56
The service department was wonderful, very friendly and keep me informed on the status of my car. And you can't beat a free wash!!
Ford F-150 New purchase - Gregg
Super! all I can say is drive one. Been a chevy man all my life have drove every truck they make at one time or another. The 2.7 V-6 is snappy and great gas mileage. The Summit dealership in Auburn N.Y. was fantastic to me. Go see them you will not be disappointed. Gregg Goon
Used Lincoln MKZ - Doug
I bought a used 2015 Lincoln MKZ at Bright Bay at a fair price from my salesperson Domenick and when I got it home I discovered there was a large deep gash in the rear tire. They replaced the tire free of charge. Overall I am happy with the experience and the response to the issue.
Great Sales person - Scareys
The salesman was very knowledgeable and found several incentives for me. He also spent plenty of time with me showing me how to operate the car.
Edward Kosakowski 2017 F-250 Diesel King Ranch 4 wheel dri. - Ed Kosakowski
I could not ask for a better sales person to purchase a high end 4 wheel drive Pick Up Truck. Steve Purdon is a very professional sales representative, Very knowledgeable about the product he is selling me. Very committed to his profession, product that he sells, & the owners of the Dealership.
Go See Kyle at Smithtown Ford! - Torlando
I purchased my Ford Explorer from Kyle. Kyle was very patient, thorough and very courteous. An absolute pleasure to work with. I highly recommend purchasing your next vehicle from Kyle. I certainly will be sending friends and family to him.
My second new car - Northern Star
Bought a new car, no pressure, answered my questions. Received a good deal, it was a very good
experience. I will return to this dealership.
The Best! - Spiros
Brought my brand new F-150 in for its first oil change. The Service Manager Michael Apuzzo greeted me at my car as I drove in. Michael is the best! He answered all my questions, and had my car serviced and ready for me super fast. The entire staff in the service department is super friendly and courteous. I wont take my truck anyplace else.
Thank you for an excellent service experience!
Excellent - Ferriolo5
I always love Stevens 112 I just turned in my 2015 Ford Explorer and I am the proud owner of a 2018 Ford Edge thanks to the amazing team
There! Special thanks to Bobby and Lisa for all their hard work and patience!
Horrible Service department, lazy sales staff - tryder
Gave this dealership multiple chances to correct the same issues with my vehicle, they failed at every attempt and made things worse...Completely disgusted with this service department, and half of the sales team.
Unethical Dealership - Mjk67496749
an hour ago
Service manager Donna is a conniving liar. If i can give zero stars i would have. Steer clear and go to another Ford dealership to purchase/lease and service your vehicle. This last vehicle was my family’s fifth lease through Smith Cairns Ford. I had to retain a lemon law attorney to expose the incompetent service department at Smith Cairns Ford, and the trove of lies Donna fed me for months. My vehicle was a lemon from the outset. Service engine light illuminated twice in first 1500 miles. According to service department it was a solenoid sensor the first time. The second time the service department couldn’t determine the reason for the service engine light illuminating again. Donna gave me the runaround for much of the over 30 days that my vehicle was out of service. She told that they would not release my vehicle back to me until service department determined the cause of the issue. Naturally, donna flopped when my vehicle was taking up space, and was exhausting too much up the technician(s) time to keep trouhleshooting and coming up empty. Donna caved in to Ford manufacturer’s demands via email communication in Michigan, which was to release my vehicle despite not being able to determine why my service engine light illuminated for a second time. I waited nearly a year to post this review because of the legal process between Ford manufacturer, and my lemon law attorney had to play out. It just concluded this past week with a favorable judgement awarded to me. Smith Cairns Ford doctored invoice dates amongst things, and thankfully i kept my text conversations with the service advisor to expose their lies some more. The bottom line is Smith Cairns Ford does not care for customer safety, nor do they care about loyalty. There is no “customer service” in instances like mine. The dealership passes the buck to Ford the manufacturer, and Ford the manufacturer tells the customer to deal with the dealership because they are privately owned. Smith Cairns Ford ONLY cares about the bottom line. Customers have a choice where to purchase their vehicles, and where to service their vehicles. Do not go to Smith Cairns Ford. While my situation is isolated, it showed the true colors of Smith Cairns Ford when these types of things do happen. Save yourself the agony of not dealing with dishonest, unethical, and incompetent employees at Smith Cairns Ford.
The sales department personnel are excellent. - ROLL TIDE
This dealer has their act together. Very organized. Friendly staff and most of all great pricing. Would do repeat business no problem. Thanks Daniel Taylor
The worst sales manager ever encounter - Victor
I NEVER had anyone at a dealership devulge my personal private information in the middle of the sales floor, regardless of my situation you have a Finance office for a reason. Pretty sure its the law to keep my privacy secure.
STAY AWAY FROM THIS DEALERSHIP - JenG
We drove from Buffalo to purchase a vehicle here (we were looking for something specific and they had it). Deal started out ok until I saw our interest rate. Holy cow, I almost fell over. My husband and I have near perfect credit so we should have been able to get a better rate. Other dealerships we’ve bought from in the past always try to find the best rate possible. There is no way this finance guy did that. Then we find out, after the fact, that they charged us for $3,000 in extra warranties that we never agreed to. Not once was that brought to our attention npr did we ever sit down with the guy in finance to go over the details. Trying to get that money back was like pulling teeth. The finance guy totally dropped the ball and didn’t do what he was supposed to at any time. Stay away from this dealership!
Do Not Work or Buy From Here!!! - NY Concerned Citizen
No Organization, Slave's Wages, Forced Selling, Poor Management, Multiple Lies, Sounds Good, Ends In Disaster. Don't Buy Here, Don't Work Here, Ever!!!
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