Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
I cannot speak any more highly about Evan in sales. He... - jwhorn6
I cannot speak any more highly about Evan in sales. He was honest and forthright throughout the negotiating process, which is usually one of the most tedious and time-wasting things to have to go through. The entire experience we had in leasing an Expedition was by FAR the most pleasant one we've had in leasing a new car. I HIGHLY recommend Hempstead Ford!
Bought my new 2021 Ranger Tremor with the help of Nick... - ppocalyko
Bought my new 2021 Ranger Tremor with the help of Nick Andrasko, at Nanuet Schultz Ford Dealership. Nick was great explaining my options and working to deliver what I was looking for. If you are looking for a Ford, ask for Nick!
Second vehicle leased with Alex Klein and another... - Joe
Second vehicle leased with Alex Klein and another pleasant experience. Smooth process with no issues. I would highly recommend working with Alex.
Top Reviewed Specialists At This Dealership
Sales Consultant - Ford/Lincoln
Nick Fear was incredible. He took care of everything.... - Kmcmahon1
Nick Fear was incredible. He took care of everything. Always get the best service when I have to go to Fuccillo.
I Do not even own a Ford. Getting spammed by Cortese... - 1menace2rite
I Do not even own a Ford. Getting spammed by Cortese Ford. Please lose my contact information
Lincoln Brand Specialist
Ralph Sibbio is the best. I told him what I wanted and... - ksmith1075
Ralph Sibbio is the best. I told him what I wanted and he found me the perfect car.
Lincoln Sales Consultant
The service was great! Shelby and her team are very... - KristyV
The service was great! Shelby and her team are very friendly. They got me right in and fixed my concern.
Assistant Sales Manager
James worked with me to get the deal done and he was very... - fforcino54
James worked with me to get the deal done and he was very helpful with his knowledge of the product.
I have recommended friends already.
Always fantastic service and employee interactions! They... - Dbeckwith0812
Always fantastic service and employee interactions! They go above and beyond for every customer! Wouldn’t dream of taking my vehicle anywhere else to be serviced. Never have and never will go anywhere else for sales either.
The people are very nice and efficient. i would add... - neez
The people are very nice and efficient. i would add accommodating as well. The facilities are very clean and the scheduling is 'no lines, no waiting'
I had the misfortune to visit this den of thieves and... - kc2bob
I had the misfortune to visit this den of thieves and bought a Dodge Charger. They kept me waiting 7.5 hours, ran my credit report thru 7 banks (even though I had a pre-qualified check) and when I got the letters from the banks in the mail it tuned out that they were selling me a car that had a higher loan to value rate. Frank is a complete liar, tried to tell me the Charger was worth $40,000. Stay away from these morally devoid sheisters. I bought another car today from Phil @ Enterprise Car Sales in Wayne, NJ. Totally fantastic experience, great car and purchased for 10% less than the KBB rate and the car had a no haggle price tag on the window (as it should be). Good Job M&M, your sales tactics and thievery just lost you a repeat client. Karma is a real B*xxx! Do yourself a favor and stay far away from M&M, the owner should be ashamed of himself. Now I'll wait for the cookie cutter response! "Please contact us, we are sorry you had a negative experience, we'd like to try to resolve this matter" - yeah right!
We purchased 4 new tires, got a NY State Inspection & had... - spagliaro
We purchased 4 new tires, got a NY State Inspection & had the engine oil & filter changed.
All accomplished professionally & promptly.
Plus our vehicle was picked up & delivered back to our house the same day.
And we had the use of a Riverhead vehicle, if needed, while our car was being serviced!
Great service and good people. Love our new truck.... - Putnamgreghappy
Great service and good people. Love our new truck. Thanks.
DO NOT BELIEVE FOR A SECOND THAT THE SERVICE DEPARTMENT... - jbluefish68
DO NOT BELIEVE FOR A SECOND THAT THE SERVICE DEPARTMENT IS IN ANY WAY GOOD OR HELPFUL !! IF U HAVE A REAL PROBLEM, THEY WILL MAKE U WAIT MONTHS FOR A LOANER, THEN GIVE U THE RUNAROUND TILL YOUR WARANTEE RUNS OUT. DO NOT BUY HERE AND ESPECIALLY DO NOT SERVIXE YOUR VEHICLE HERE !! YOU HAVE BEEN WARNED. GO ANYWHERE ELSE !!
Dealership was very helpful. Easy acquisition and... - nymariners
Dealership was very helpful. Easy acquisition and knowledgeable. Salesman Owen
Gibson was very helpful and treated us like family. I would return to purchase my next car.
I have only praise for the service dept. and staff in the... - Wvergez
I have only praise for the service dept. and staff in the yrs. I have gone to them. So I do not know what has happened as far as follow through. I had a issue with my Ford 2016 Edge Sync system that needed replacing and covered under ESP. This was in July 2021. Part came in and when I picked up my Edge, part of the front face plate of the dashboard that covers Sync systems was not properly put on and sticking out and also, the chrome trim around the air vent near the SYNC system was broken off. I immedialty called Henry and his manager over and showed them. Henry took a picture with his phone and his manager clipped the rest of the system in place. Henry apologized for the damage and informed me a new trim would have to be ordered and to give him a call in a week. Well Its now Mid Sept. and 4 voicemails later that I have left Henry and no return calls. On one of the calls his manager answered and I even heard him tell Henry to call me and I left my number. Again. No calls.. Its sad since I am also in the auto business and I make sure to follow up with my clients. If I do go back to Queens Ford service and that is an " if", I do not want to deal with Henry. I hope someone from Queens Ford reads this since I still have a broken trim piece that was broken by whoever installed the new SYNC system.
Dealt with Billy, sales manager, Frank, salesperson, and... - Shopping for a car
Dealt with Billy, sales manager, Frank, salesperson, and Dennis, finance-person. Professional and honest (all three). We drove 3 - 4 hours from Connecticut to see a 2018, Ford Edge, SEL. Of course, I called for it’s availability. After speaking with Billy, he advised me to think it over before taking such a long drive, however, he will gladly hold the vehicle for 4 hours without any strings attached. He asked that I call him, if I changed my mind from the drive so he can sell the car if needed be. He promised that the car will be available for my family. We took the journey! We arrived 4 hours later. The car was there! Met Billy. He immediately introduced us to Frank. Frank was ready, kind, and professional. Catered to my family and trusted us with car. After 30-45 minutes of test driving. We came back, ready to “negotiate”. Ready, to go “back-and-forth” with the sales people. Ready, to hear the “hidden fees”. We met with Frank, and guess what?! No dealer fees! No doc fees! The price you see, that’s it! We even got a discount on the vehicle! Yes, in this market! We got a discount! We bought the car. Met Dennis, the finance guy, took care of everything. WOW!!! Everything went smooth. Professionalism and Honesty. Thank you Stevens 112 FORD of Patchougue, Long Island in New York.
Thank you so much DALE is THE BEST!!!Request him WHEN U... - stinkybootie163
Thank you so much DALE is THE BEST!!!
Request him WHEN U COME BY
SUPER HELPFUL PATIENT AND KNOWLEDGEABLE THANKS DALE YOURE A LIFESAVER excellent place to take your vehicle
I want to first say I have leased and bought from at... - JUNIORSTRATIS
I want to first say I have leased and bought from at least 3 Lincoln Ford dealerships over the last 30 years. I have to say this dealerships’ sales people, especially Dominique Liccione and Sam in Finance, have THE BEST bedside manner and customer service skills. I called Empire on a whim after comparing some of the others. From the first answer to my purchase and sign out the door process was SUPERB!
To the manager Eric Tops, I commend your training and NO BS sales pitch… this woman Dominique, was so friendly and accommodating over the phone. And when I met her, she had such a lovely beautiful personality. Never made me feel pressed or haggling for an extra dollar out of me.
Eric I AM ALWAYS A LOYAL CUSTOMER to good service and genuine people like Dominique and SAM, I am in the market again in few months. It’s because of your employees I will always come to Empire when I begin to shop for a car again.
Sincerely thank you,
very unprofessional staff. They are crooks. avoid John... - mrm22
very unprofessional staff. They are crooks. avoid John and D Gonzalez. I have called million times to speak with the guys above, they always said they will call back but never ever did or never answer their phone. I felt really bad for calling and speaking to the receptionist. They never notified us the status on our application. once we found out they application was declined. we needed to know why but they would say they will find out and will contact us and never did. My husband I got got so tired of contacting them and needed the deposit money back and John was not willing to even speak to us. There was a guy I believe the manger I spoke with he said he refunded the money in the morning today marked one week since he deposited the money and I never got any back. I spoke with Tom today and he said no one ever refunded the money and he doesn't know who I spoke with and he needs the card info. We are going somewhere else to lease our car not dealing with these slow head unprofessional crooks.
Also we made an appointment before we went in and John was, receptionist tried to call him many times but he never answered his call wither.
Poor customer service Sales - Dan
I purchased my Lincoln MKX from Drivers village Lincoln in 2011 and since then had my car service at that location. Just recently spending over $1000.00 on service.
I’ve recommended drivers village to co-workers some who had purchased New Lincoln’s from this dealership.
I’m going to retire soon and notice a used van on their web site so I made a inquiry and appointment to check the van out for myself.
When I arrived the salesman and myself drove around the lot looking for the van and could not find it.
I was told by both sales manager and the salesman that they would get back with me.
I never heard from either of them again.
I’m very disappointed that after 8 years I was treated this way.
I of course will no longer do business with this company.
My wife & I worked with Blaine Morehouse to purchase a... - Randy Mohr
My wife & I worked with Blaine Morehouse to purchase a new Mustang Mach-e. Blaine was a pleasure to work with and he was very knowledgable about this new vehicle and the technology. I recommend him highly!
I took my 2017 Ford Escape for service this past November... - lifecoach768
I took my 2017 Ford Escape for service this past November and John Chin Char was a pleasure to work with. Not only did he delivered excellent service with my car, he also provided a rental while my car was in the shop. He kept me informed with the whole process of my car's repair and was upfront with the cost and how long the process would take. I appreciated his professionalism and his ability to get the job done.
I Have had contact or assistance from many of the service... - PremierSouthernAutos
I Have had contact or assistance from many of the service employees at Heritage Lincoln Mercury in Syracuse - which those interactions were not in any way anything to discredit the dealership for however I have been in the business over 15 years and while I am registered NYS Dealer I do not have a service facility. I had the pleasure of dealing with Jill Cavelli while the service writer happened to be out for lunch and was blown away with her dedication, professionalism, knowledge and eagerness to help fix a minor problem - one which she did not create she simply caught the error. Extremely helpful and where I would say I would most certainly want her as a member of my team, I was even more beyond shocked to find out when asking her what her title was to find out she was the dealerships Operations Manager .... and when the phone rings shes helping by answering service department calls! I can only imagine how long the list of her other responsibilities are. So far she has gone above and beyond to ensure that a customer, whom she had never dealt with prior to answering the call, gets the most exceptional and top of the line customer service. As I am sure your aware she is a valuable asset to your organization. Thank you Heritage and Thank You So Much Jill!
Quite simply, they lie. I leased a car from them, leased... - disgustedcustomer
Quite simply, they lie. I leased a car from them, leased another car and just bought it out. I was told that I could purchase a powertrain warranty for $295 at the time of my buyout. I wanted to discuss with someone else and asked if I could get back to him (Tony). I decided to purchase the warranty approximately 10 days later. I called Tony to see if it was still available and he checked with his boss Tommy and I was told yes they would do it. I was told to come in the next day and meet with Marie. I arrived at the dealership and sat down with Maria who proceeded to tell me that because I didn't purchase it at the time of buyout that they would have to do a 125 point inspection at my additional cost of $385. I was NEVER told that. I was told that I could make a decision after buyout date but don't wait to long. I called to check if the purchase opportunity was still available and was told it was. Then like the sneaky sly group they are, they tried to force me into an additional $385 cost. I WILL NEVER DO BUSINESS WITH THEM AGAIN. I ADVISE ANYONE LOOKING FOR A LINCOLN OR A NEW CAR, GO ELSEWHERE!!
In New York
Dana Ford Lincoln
Hassett Ford Lincoln Subaru of Wantagh
Fuccillo Hyundai Lincoln of Schenectady
Cortese Ford Lincoln
Maguire Ford Lincoln