36 North Carolina Kia Dealers

Tony and Brij were a pleasure to work with for my trade - Thomaselaine.t

Tony and Brij were a pleasure to work with for my trade in experience! They were kind, professional, and respectful! I will definitely recommend Courage Kia for anyone’s next car buying experience.

Sam is the greatest! - AMATTHEWS8

Sam is the greatest! Trustworthy, kind, and explains everything thoroughly! Always a pleasure! Thank you!!

Chekeria provided the fastest closing on the car which - michael.schultz2

Chekeria provided the fastest closing on the car which was great as I had three little ones with no patience with me.

Communication was very good, Joseph kept me informed on - T.Scarborough

Communication was very good, Joseph kept me informed on issues , recommendations and cost of services.

Customer service is very friendly and they make sure if - T Ward

Customer service is very friendly and they make sure if there is an issue that it is taken care of immediately

Always Top Notch Service on my 2024 Carnival Always taken - cowantjp

Always Top Notch Service on my 2024 Carnival Always taken very good care of at the Service Dept.

Overall great experience! - Enilisreyes

Overall great experience! Highly recommend. Did not waste any time meeting my needs. Satisfactory rate 100%.

Terence is an awesome sales person! - GOLDENBOYTWO

Terence is an awesome sales person! He is very knowledgeable & honest about available products! The service department has been doing a nice job for many years!

This is a wonderful dealership. - kashiyalane

This is a wonderful dealership.All of the employees are compassionate and caring. After purchasing a new vehicle, I realized when I went in for service or anything. They were just as compassionate even if I was not purchasing a vehicle. I love the staff sales,service even finance. Just purchased my fourth Kia the second purchase from this dealership and service was just as awesome.🥰

CJ was awesome! - jeanmarieparker329

CJ was awesome! He was straight forward. Answered every question I had. Helped me set up my car. He made my first car purchase great! (Magic Mike and Todd were also super helpful as well. All around great experience. I am super happy with my purchase. Jean Parker

My experience was great with Vann York Kia. - JamesP87

My experience was great with Vann York Kia. I inquired about the availability of a K4 GT Turbo that I was looking into and was contacted shortly thereafter by Wade. Wade told me the car was available and helped me coordinate financing and trading in my current car for the K4. He was also very helpful in setting up the app and arranging delivery of the new car. Overall, it was a very easy and professional experience working with this dealership and salesman. Highly recommended!

I had a great experience at the dealership thanks to - Mily B.

I had a great experience at the dealership thanks to Seth, Trey, and Clarence. From start to finish, they were professional, honest, and easy to work with. They made sure all my questions were answered and never made me feel pressured. Trey made the process smooth, Clarence made sure everything was handled correctly, and Seth went above and beyond to make sure I was completely satisfied. You can tell they truly care about their customers and take pride in what they do. I highly recommend asking for Seth, Trey, and Clarence if you want a straightforward and stress-free car buying experience.

Services was outstanding and professional. - neal wright

Services was outstanding and professional. I would like to thank Casey Stroud for his amazing service. Making sure that I was comfortable by getting me an Uber ride home until my vehicle was ready.

Just took delivery of my new Kia EV6 today, and the - KO

Just took delivery of my new Kia EV6 today, and the entire experience was fantastic. While the vehicle itself is amazing, the standout part of the process was working with Jon Choi. ​From the very first consultation to final delivery, Jon was professional, transparent, and genuinely looked out for my best interests. He made sure I got a great deal and took the time to walk me through all the new features and tech during delivery so I felt completely comfortable driving off the lot. ​If you are in the market for a new car, I highly recommend reaching out to Jon Choi. Thank you for the stellar service!

Overall a satisfactory experience. - erooney2624

Overall a satisfactory experience. There was never any pressure to buy during the process. We worked with Stephen who took his time to answer all our questions and to demonstrate many of the cars features. We would recommend him if anyone asked.

I'm so mad I could bite the heads off two penny nails and - railmom25

I'm so mad I could bite the heads off two penny nails and spit out thumbtacks!!!!!! I hate crooked car dealerships and hate crooked repair shops even more. I bought new tires for my car on September 21 last year, I remember well cause it was my son's birthday. Car started to wobble about a month ago. Had oil change on Saturday June 13 at @Westgate Kia in Wake Forest. Told them the issue. Manager John, drove the car around the building, came back and said confidently 'You need tires' I said okay, what's wrong with mine. The mechanic said, my boss said you need new tires, something about the belting. They refused to do the rotation as I need new tires. Told him I was taking them back to Walmart as they had never done me wrong. Went into Walmart on Monday June 15. They checked the tires etc. came back and said nothing wrong, the dealership is trying to make me spend more money. But have it checked out by someone else as they only do oil changes and tires at Walmart. Asked the mechanic at work. He thinks it's the CV's, 2-3 hundred for parts and a couple hours labor. Called another reputable place @AVEC Service Center in Raleigh, close to work, convenient. He says they want $155 to take it for a test drive and diagnostic and I can tell you right now, it's your transmission and it's gonna run you around 6-7000 dollars. Stopped at a mechanic's place on the way home. He test drove it and came back with the diagnosis of replace 2 CV's, buuuuut you can only get the parts at the dealership and they want $1078 and he'll only charge $400 for labor and the dealership needs a deposit so he needs a deposit so he can pay the dealership. I said how about if I come in and pay the deposit directly to the dealership with my debit card instead of two transactions. He says stop back tomorrow or the next day and we'll work something out. Are there any honest people out there? I am a 72 year old lady that must have a tattoo on her head that reads, 'I'm a simple and slow old lady, Please take advantage of me. If I could give this dealership repair shop a minus it would be a minus ten.

I've been a loyal Kia driver since 2015. - giftologist14

I've been a loyal Kia driver since 2015. And in 2023 I leased a Kia Sportage from Dutch Miller dealership. I had a great experience and no problems....until now. My lease was up in May and I came in on March 21 to understand my options. The sales person was extremely helpful and got me into a new Sportage lease that day. The problems began when trying to get my registration and plates. The dealership said they would handle transferring my existing plates over to the new car. However that didn't happen right away. In April, I received a letter from the DMV stating that they had received notification that my insurance on the old lease had ended. When I called to talk to Dutch Miller about it, I was told that the "girl" who does the dmv work was out sick, but she would handle it and give me a call when my paperwork (registration) was ready. Late April, I hadn't heard back so I called again. She was still out and the finance person said he would find out what was going on and call me back the next day. Crickets..... I called in early May, concerned because my tags expired May 30th. I was told, they were working on it and should have something by the end of the week. I texted, I called. Finally yesterday (May 26th), Ali the dmv person called me to explain that they weren't able to get it taken care of because the DMV had put a hold on my plates. Here is the timeline as it was explained to me: March 21 - signed the lease April 15th - registration paperwork submitted to the DMV (by this time a hold was already put on the plate. May 26th - Spoke with the DMV "girl" and a manager. They were going to see if they could rush something through. Made an offer to pay property tax... May 27th - The manager called to say I could pick up my paperwork. So here I am, 3 days before my plates expire. I have to take a day off work to get my plates renewed because it's too late to do it online and the DMV still has a hold on my plates. Had they just taken care of things or given me enough time to handle it myself, I would have. At this point, once this lease is up, I will turn in my car and NEVER purchase from Dutch Miller again. I don't usually do bad reviews, because it's generally unfair, but I know that this is an ongoing problem. I can accept that things happen, but communication would have alleviated so many problems. I had to call and text repeatedly (enough that the receptionist knew my situation) because no one would return my calls. Dutch Miller, your back office is losing you money. Forget that it is costing you customer good will and reputation. It is literally pulling money out of your pocket, because I will never come back to Dutch Miller to satisfy my car needs and based on reviews, I'm not the only one.

Take your calculator and lawyer, was told one price and - P35534

Take your calculator and lawyer, was told one price and charged another 995.00 more did not notice at signing also was charged for clean finish 213 .00 that I did not ask for .Tim Burke ,Gerald Bennett and the salesperson Morris show you what they want you to see 65 year old retired female nurse Many calls and emails but no resolution

I just want to thank my service rep Jenna for going out - Jimmy

I just want to thank my service rep Jenna for going out of her way, giving me the best service.Her professionalism is unmatched.Her kindness toward me and my service experience has been unbelievable.I just want to thank her and everyone at Fayetteville Kia for being so good to me.Its been a real blessing.

Fantastic! - tsinclair

Fantastic! Lost my previous Kia Soul in a house fire. I was a little traumatized and Randy Marion was there to help. They made my decision and the process easier than I expected. Great group to work with.

Several weeks ago, I was in for routine maintenance after - L Bonner

Several weeks ago, I was in for routine maintenance after which they offer a free car wash. When they brought my vehicle out, I noticed black spots on the hubcaps on the driver’s side, but it looked like smeared dirty oil and I thought it was either that or someone was sloppy with whatever they applied to my tires during the car wash detailing. I figured it would wash off in the rain. We had a really hard rain a few days later, and afterwards I noticed the black patchy looking spots were still there. I decided I should get something to wipe the substance off, but as I was getting ready to do that, I realized there wasn't something on the wheels at all. What was actually going on was the gray powder coating was peeling off in patches revealing the black metal underneath. It was at this point I realized all four wheels were damaged and peeling. I wanted to make sure I hadn’t just missed seeing this damage before, so I pulled up the video Bob King sends to customers when the vehicle first goes back to the service bay. Sure enough, the video showed close up views of all four tires and every one of them was intact and had zero damage. No peeling whatsoever. I called the dealership and they told me to bring it in so they could view the damage . After looking it over, the service manager and the person who oversees car washing employees said they couldn't figure out what had happened to the wheels. They also claimed at that time that they don’t even touch wheels/tires while doing their car washes. This tire claim was a lie and was the first red flag for me that they were going to try and avoid responsibility. I knew it was a lie because I had seen the menu for car washes posted in several places inside the service advisors’ area that very day, and even for the most basic car wash it said that they did clean the wheels and tires and apply ArmorAll. I left the dealership that day with the service manager saying the matter was above him and he needed approval from a higher up to authorize a repair because it wouldn't be cheap. It wasn't just a matter of popping on a new set of hubcaps; the actual wheels are painted, and the vehicle would have to be taken somewhere to have that done. While waiting for them to get back to me, I started to get a bad feeling and decided I should go back and get a photo of the car wash menu. I went in recording with my phone the following day. Curiously, the menus, which had been posted in several places, had suddenly gone missing. The advisors I spoke to (without revealing why I wanted to see one) hunted for the menus at each of the stations and throughout their area. They were confused because they knew they had been there previously and said so on camera. While I was doing this recording, I saw the service manager I had spoken to in the distance, and I believe that he either saw and recognized me and saw I was recording, or the nervous employee I captured on camera told him why I was there, because before I could even get home he called me to say they were going to make sure and get my wheels taken care of. This service manager said he wasn't sure what method they were going to employ to get the wheels repainted, but because they didn't do it on site he would have to find a company in the area that did it. This was on a Friday afternoon, so he asked me to give him Monday and Tuesday of the following week to call around and find a place, but said one way or another the wheels would be taken care of and they would also provide me with a loaner vehicle while the work was being done. A few days have turned into weeks and they will not return my calls. Thank goodness I have video evidence of how my wheels looked before and after and of the call during which they told me they’d do the repair. I had hoped to avoid small claims court, but I can’t let this rest. I've called around for an estimate myself, and I'm getting a price of $650. No doubt that cost is why they've reneged on their promise.

Purchased a Kia Soul from Leith Kia today and could not - beachgal1967

Purchased a Kia Soul from Leith Kia today and could not be happier with the whole process. I spoke with Michael Draper by phone this morning and told him my situation, what I was looking for and where I wanted my payments to be. He did some figuring and called me back and said he could make it happen. I went to the dealership at noon and took a test drive with Nermin Soliman. She could not have been any nicer! She was super friendly and knowledgeable. She was by far the nicest sales person I have ever encountered. Jaray Sampson was my finance manager. He did every single thing that Michael had promised me earlier. At no time did anyone try to upsell or try to change the numbers around. I would recommend all of my family and friends to Leith Auto Park Kia without hesitation. They made the car buying process easy. Thank you, Michael, Nermin and Jaray!

My wife and I bought a used 2019 KIA Sorento and worked - Kendallcharles922

My wife and I bought a used 2019 KIA Sorento and worked with Simon and it was a great experience. Within 6 months ,we started having electrical issues that kept killing the battery. The dealer tried very hard to diagnose the problem and couldn't find the problem. I was mad and asked the owner to take the car back and it was a bit of a fight but they finally took the car and we were able to purchase a new 2025 KIA Sorento S model. We worked with Brandon Johnson, and he was great to work with. I give the dealership a 3 out of 5, but Brandon a 5 out of 5. He was great. Yes, I would purchase from him again.

Just purchased a used Lexus from Sale Auto Mall and the - j_markl

Just purchased a used Lexus from Sale Auto Mall and the Sales representative "Paul Jarman" was great to work with. Pricing was excellent and service was fast and easy. There was a manager who helped with the sale who was great to talk to while we waited for our paperwork. I will definitely purchase my next vehicle from Sale Auto Mall and recommend it to all my co-workers at Moen Inc.

I had a very frustrating experience with this dealership - Sarahmayton89

I had a very frustrating experience with this dealership while trying to purchase a vehicle. I was provided multiple out-the-door price quotes in writing, $34,572. Later, the price jumped to over $37,000. I was then told the vehicle could only be purchased for about $36,600 if I financed through the dealership, even though all information was already provided and correct. This was especially frustrating because I already had bank approval for financing and had arranged for someone to take time off work to help me complete the purchase before the pricing changed. Refusing to honor a written quote under these circumstances felt misleading and unprofessional. Only one employee admitted that the tax calculation for my state had been their mistake, which was a relief. However, the next person I spoke with didn’t seem to care and continued giving conflicting information. At one point, I was told taxes were “my responsibility,” despite being quoted out-the-door pricing. I also asked to speak with the general manager who supposedly approved the pricing, but was repeatedly told he was unavailable. During one conversation, a representative raised their voice, which was unprofessional. I was ready to purchase immediately if the quoted pricing had been honored. I would advise future customers to get a fully itemized out-the-door breakdown upfront and confirm all details before committing.

Althought I did not buy from them ultimately - sportagehybrid8223

Althought I did not buy from them ultimately (availability issue), Lindsey was wonderful to work with. She answered all of my questions, replied quickly and was available by phone and email as needed. Would definitely recommend if you are in the area!

Mazda of New Bern has a great selection, and they have - Debbie

Mazda of New Bern has a great selection, and they have great customer service. Mariana Libengood is your person to help you get just what you need to fit all your needs! Give her a call to make your experience positive in every way!!!