Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
This was my first experience with Gerry Wood Kia and I... - David Harrington
This was my first experience with Gerry Wood Kia and I was so impressed with the service I received. Chris, service manager, took care of everything pertaining to my car being painted and providing me with a car to drive . I’ll definitely be back! David Harrington
Top Reviewed Specialists At This Dealership
Great as always - GAILFUSSELL1952
As always I was greeted immediately upon my arrival. Services that were to been done on vehicle were discussed. Service Department kept me updated on progress of work. Took a little longer than expected, but they were extremely busy.
Best customer service - cstorm2211
Our purchase was totally unexpected. Jodi made our experience extremely pleasant and enjoyable. She made the process simple and easy. We will definitely be repeat customers!!
Aaron is the best I’ve ever worked with! Top notch... - Sfcrmiller
Aaron is the best I’ve ever worked with! Top notch employee! On top of things and very knowledgeable! I would’ve liked to have had 50 like him in my 24 years of military service!
Bought a new Kia Soul S - Jane H.
This dealership Service and Sales Department are amazing. Last week I upgraded my car with Bernie Graham. He was very knowledgeable and made sure all my needs were met and more. Thank You Union Kia!
Sales & Leasing Consultant
Anthony and Jim are great guys. They were very attentive... - zi.emanuelli
Anthony and Jim are great guys. They were very attentive to me and my husband, asked questions and helped us a lot in the process. Thank you very much for the attention we have been given and we are very excited about our new car!
Optima - julianewton53
I really appreciated all the help Abigail gave me finding just the right car for my husband. he really likes the car. Thank you, Abigail.
Expect the Unexpected - Houseseller
Didn't intend to purchase a car. Husband found something on the internet of interest so we went by on our way to Sams Club. Never made it to Sam's Club. Not because they were pressuring or pushing, they were anything BUT that. But because they were really going to the mat to give me a deal on the van I had and still owed on and the van they had that was a year older, less miles, more stuff. They listened when I explained about how I was not going to buy a car. I have a tight budget and am really pushing to get out of debt, all the while we were having great conversations and laughing and having a good time. When they came back with numbers that I could live with, well, I could not refuse. I had no money to put down (because I didn't come prepared to buy a car) and did not want the new payment higher than my old payment (but it did go up but within my comfort zone) and guess what!! They delivered!! My sales guy, Vic, was extremely knowledgeable about the two vehicles I drove. So much so that I was quite surprised. He out of his way to make sure I was comfortable and that this was what I wanted. We had used their service department in the past and had been pleased and now I am pleased with the sales folks too!
Oil Change - Quick Service - angela.council
Although, the dealership was having a problem with the heat on Saturday. The service dept. provided excellent customer service. I was extremely pleased with the quick service as well. Thank you.
I had a wonderful experience with multiple staff members... - Emaildefne
I had a wonderful experience with multiple staff members here! From the time I requested info in car gurus I was contacted, directed to their dealership, and even had the jeep out front waiting. I was given top trade in value and bought the dream jeep I've been searching for at a steal! Thank you all it was a great experience and value.
Long distance puchase - jdsellers
Both Sean (Internet Sales) and Tim (Finance) have been outstanding and very patient with this process of purchasing a vehicle from 2,300 miles away. Great experience so far.
Thank you, -jim
Great Experience - Joanna barber
My sales consultant Blake asked a lot of questions to understand exactly what I was looking for I’ll go out of my way to recommend. Blake was great very nice and very honest.
Wonderful Car Buying Experience - Bravo54
I recently had started looking to purchase a car when I found one I liked in particular at this dealership. When I arrived there I was greeted by one of the sales team, Zac Cooke, and it was a pleasure to work with him through my first full purchase of a car. All the staff seem to be friendly. I have had my car for a month now and it has had no issues at all but if it ever does i'll be sure to take my business right back here with this wonderful team at Westgate Kia.
Wonderful dealership - Taylor, Vaughan
The sales people, finance people, service people, and parts people were all very attentive, knowledgeable and efficient. There was no pressure at any stage of our buying experience and we made genuine friends in the process. The car was delivered in absolutely pristine condition and the staff are constantly available to answer any of our questions on the phone and in person. Jasmine and Charles teamed up to make a sure we were told about all aspects of the vehicle and its elaborate technology; they even stayed after normal closing time to explain and show everything to us.
Take advantage of women - Cheryl
I took my 2016 Sorento in for a recall, and to check my sunroof. I could not get the sunroof opened. After over 2 1/2 hrs later, they came back with a price of $1400.00. I did not pay this and went somewhere else. It was a resetting problem. Glad I didn’t spend my hard earned money here. I will never go back.
Gus and Garrett were great to work with. They were... - Katrinarene
Gus and Garrett were great to work with. They were patient and knowledgeable, got me top dollar for my trade in and worked with me on payments during finance. They stayed easily two hours pst close to get everything done.
Sales review - Cyndi
Everyone there was personable and professional. We felt great having chosen Fayetteville Kia from which to purchase our vehicle. Saundra was so accommodating as well was our financial professional
I was made to wait two weeks for my car to be fix because... - Miranda
I was made to wait two weeks for my car to be fix because of personal reasons of one of their employees (who wasn't even able to finish my car and missed to be able to fix my car. Customer should have go in a financial hardship in expenses because of situation of employees not able to make it to work to do their job. It is the company responsibility to cover for when an employee is not able to perform for personal reasons. I will not recommend anyone to get their car fix at this location.
Can’t speak for buying a car but I can definitely say the... - Eric S
Can’t speak for buying a car but I can definitely say the service department is a joke. Based on this event we will never buy a car here.
They had my car for over 2 months with no communication. Me or my wife would call about a once a week for an update and they’d tell us they needed to speak with their regional service manager about a noise issue from the right rear suspension. On and on this went, literally for 2 months. At some point they blamed the part they needed being on backorder. They made us pick up the car before hurricane Dorian for liability reasons and a week and a half later called to say this magical part had arrived. Turns out it was a shock and a spring. The most basic of suspension components. It took almost 3 months to decide to replace those parts? Seriously? I pick it up feeling hopeful that this frustrating saga is over with and the issue is fixed. Nope. Worse than before. Go back by and Jay (who is a nice guy) promises me they’ll get it taken care of. I send a video of the noise issue plain as day. I wait over a week and call back in on a Monday after once again having heard nothing from them. Jay tells me I need to speak with the service manager, Jennifer, but she’s at lunch and he’ll have her call me back. Call
back Friday afternoon (exactly two weeks later) and speak with him. He puts me on hold to go find her. Comes back and says “I know we both heard the sound in the video, but she can’t hear it.” Basically, she won’t even show me the decency of taking my call. I’ve been beyond patient up until this point with their many shortcomings. He asks me to bring it back in and go for a ride along with both the tech and her. I’m now 3 months in to this issue and 2.5 months without the car. I have no more patience left for them and their inability to replicate the noise, when I can replicate it with ease every single day. The video I was courteous enough to record demonstrated the sound over and over again in succession. I’m now going to Kia corporate and will be working with the mid-Atlantic rep to pursue a resolution as well as file a warranty repair failure complaint against Kia of NB.
First time I walked in I told them what all I wanted To buy - cynthia1
make, price, etc. I left with what I wanted-no regrets C. D
First time I walked in I told them what I was looking for price warranty,
Salesmen was couteous and knowledgeable - Jim S
My salesmen Andrew Shirley was a pleasure to deal with. He was knowledgeable and professional without being pushy. He went the extra mile to make my deal happen.
I would recommend this dealer for used cars.
Quick and Painless Buying Experience! Highly Recommend! - MaryMc28
This was by far the best car buying experience I've ever had! Angela Dutton is phenomenal. The whole buying process was quick, efficient, and fun. I was in and out of the dealership for less than two hours and drove away with a beautiful 2020 Kia Soul! John in the finance department was friendly, straightforward, and trustworthy. I highly recommend working with Angela Dutton! A+
20 year warrenty worthless - Unhappy
We bought this kia at Pinehurst kia because of warrenty 200, 000 mi 20 yr joke, we serviced our car, and they denied our warrenty, at 60 k mi fine print loophole, they are not honest they are liers, fraud by deception , look hard advertised long warrenty is not worth squat ! If u dont lube door hinges by them your engine warrenty is void!! Its real o yes!!
TOTAL RIP OFF - Wendy Adams
KEPT A 500$ REQ ON A VEHICLE THAT THEY HAD COMING THAT WE ASKED TO JUST DRIVE FIRST WHEN THEY TOLD US IT WAS 58,000 INSTEAD OF THE 45,000 HE QUOTED. DON'T BUY ANYTHING FROM THESE PEOPLE. VERY DISHONEST.
Bad business - Maryrenea
Please don’t buy anything from any of the dealerships. They treat people really bad and will not stand behind their word. They also upsell service so technicians can make more money you might need the work done or you might not. If you must buy a car from them get your own loan because they buy your points and you pay more in the long run. They also can’t afford to pay their bills so vendors need to be careful.
waiting 4 repair 9 weeks & counting - FIXMYKIA!
Brought my Optima in for repair ( needs heater core) the week before Memorial Day; it was there over a week and they never got to it since they only have 1 mechanic who can do the work. I was told they would call me to get it in ..............still waiting today's date 7/19/16. SO WHERE DO I GO TO HAVE MY KIA FIXED??
Excellent service before & after sale! - BlueSoul2244
I purchased my brand new 2016 Carribean Blue Kia Soul on March 31, 2017. The first person I encountered was James Tyndall. He was attentive without being pushy and he took his time answering questions and helping me with my decision. What impressed me most about my experience was that James seemed to be more focused on making sure I had a great experience with him and with the dealership then with the sale. I felt that even if I didn't purchase that evening I would have been back because I was treated as valuable customer. Since my purchase, I have been back to the dealerships to get a few things taken care of and everyone has been helpful and kind. I appreciate feeling like I matter and this wasn't just about a sale. James has been outstanding and continues to be helpful with whatever I need as has been the case with everyone I have met. Chris in the service department was also a joy to work with when I had the I unfortunate circumstance of having a nail in my tire so soon after I got my vehicle. I was grateful it was taken care of so quickly. I look forward to my experience with this dealership!
In North Carolina
Fred Anderson Kia of Raleigh
Gerry Wood Kia
Paramount Kia of Asheville
Paramount Kia of Hickory
Parts & Service Director