34 North Carolina Kia Dealers

I felt Simo did an excellent job in hearing what I wanted - Garym

I felt Simo did an excellent job in hearing what I wanted and in offering what the dealership could provide. He was very complimentary toward his team and ownership and indeed the team (Evan) seemed fair and honest. Overall the experience was favorable and will refer others to this dealership/Simo without hesitation.

We had a great experience at Coastal Kia! - JACK.COHILL

We had a great experience at Coastal Kia! The staff were friendly, but Jan Ramos truly stood out—he did all the work and made the entire process smooth and stress-free. He was incredibly helpful, went the extra mile, and made sure we found exactly what we were looking for. Highly recommend working with Jan if you’re looking for a hassle-free experience!

Mark English, our sales person helped us find the perfect - Cruiser

Mark English, our sales person helped us find the perfect car and assisted with the electronics setup. He and the staff were friendly, patient and helpful.

Very professional and fast and efficient. - MICHELLEW5

Very professional and fast and efficient. My questions were answered and very friendly staff. Really appreciate the service

Austin was great to work with and Reggie and Sami helped - atv4me2

Austin was great to work with and Reggie and Sami helped make sure we locked it in.

They take very good care of their customers, and your - darrenrivers0381

They take very good care of their customers, and your never waiting long to have anything done.

Customer service is very friendly and they make sure if - T Ward

Customer service is very friendly and they make sure if there is an issue that it is taken care of immediately

Broke down, had car towed there, we told what we wanted - drabs292

Broke down, had car towed there, we told what we wanted done, they fixed a recall without us asking and we picked car up before our actual appointment! Very happy

Purchasing my vehicle and having scheduled maintenance - Kristapenz

Purchasing my vehicle and having scheduled maintenance completed has been smooth, clear communication and expectations have been met .

Though I did not end up making a purchase due to outside - dana

Though I did not end up making a purchase due to outside factors, I will recommend Westgate Kia to anyone looking for a new vehicle. I went in originally looking to speak with another salesman that had recently worked with my best friend. Wes told me he wasn’t sure if he was available, and since I could already tell right off the bat that Wes seemed like a good guy, I opted to work with him. He later informed me that the other salesman was available if I was interested— by that point I had a strong foundation with Wes and wanted to continue working with him, but that alone showed me what a wonderful person he was. Throughout the entire process, he was transparent, patient, and seemed genuinely interested in unrelated things I talked about rather than just feigning interest to get a sale. Eventually, sales manager Jake joined us, and I found him to have the same character as Wes. The experience I had at this dealership was a complete 180 from the experience I had at a different one the day before. I was treated like an actual human, they didn’t act like they thought I was stupid, and they stayed level with me even when I kept pushing small things. Naturally, they inquired about a credit application, but I never once felt pressured into doing anything I did not want to do, unlike at some dealerships where a pen is pushed into my hand every 30 seconds. Thank you Wes & Jake for your commitment to a happy customer, regardless of the outcome!

Great experience with Wade, he was patient ,expedience - jallankluttz

Great experience with Wade, he was patient ,expedience and professional we walked away with a new Santa Fe and we r very pleased with the experience recommended them highly !

Always friendly and keeps you up tp date on your vehicle - Steve

Always friendly and keeps you up tp date on your vehicle that is being serviced.

I had a great experience at the dealership thanks to - Mily B.

I had a great experience at the dealership thanks to Seth, Trey, and Clarence. From start to finish, they were professional, honest, and easy to work with. They made sure all my questions were answered and never made me feel pressured. Trey made the process smooth, Clarence made sure everything was handled correctly, and Seth went above and beyond to make sure I was completely satisfied. You can tell they truly care about their customers and take pride in what they do. I highly recommend asking for Seth, Trey, and Clarence if you want a straightforward and stress-free car buying experience.

Great customer service from Jessica and Josh “Santa”……I - Dana bf

Great customer service from Jessica and Josh “Santa”……I traveled all the way from Charleston!

D’Anthony was excellent to work with. - Yophi_tophi

D’Anthony was excellent to work with. Super fast transaction and terrific interaction. Made things easy.

The best experience in working with Steve. - Brittany.hill

The best experience in working with Steve. He was knowledgeable and answered my specific questions, concerns, and requests to help me get the right car for me

Take your calculator and lawyer, was told one price and - P35534

Take your calculator and lawyer, was told one price and charged another 995.00 more did not notice at signing also was charged for clean finish 213 .00 that I did not ask for .Tim Burke ,Gerald Bennett and the salesperson Morris show you what they want you to see 65 year old retired female nurse Many calls and emails but no resolution

I just want to thank my service rep Jenna for going out - Jimmy

I just want to thank my service rep Jenna for going out of her way, giving me the best service.Her professionalism is unmatched.Her kindness toward me and my service experience has been unbelievable.I just want to thank her and everyone at Fayetteville Kia for being so good to me.Its been a real blessing.

Fantastic! - tsinclair

Fantastic! Lost my previous Kia Soul in a house fire. I was a little traumatized and Randy Marion was there to help. They made my decision and the process easier than I expected. Great group to work with.

Several weeks ago, I was in for routine maintenance after - L Bonner

Several weeks ago, I was in for routine maintenance after which they offer a free car wash. When they brought my vehicle out, I noticed black spots on the hubcaps on the driver’s side, but it looked like smeared dirty oil and I thought it was either that or someone was sloppy with whatever they applied to my tires during the car wash detailing. I figured it would wash off in the rain. We had a really hard rain a few days later, and afterwards I noticed the black patchy looking spots were still there. I decided I should get something to wipe the substance off, but as I was getting ready to do that, I realized there wasn't something on the wheels at all. What was actually going on was the gray powder coating was peeling off in patches revealing the black metal underneath. It was at this point I realized all four wheels were damaged and peeling. I wanted to make sure I hadn’t just missed seeing this damage before, so I pulled up the video Bob King sends to customers when the vehicle first goes back to the service bay. Sure enough, the video showed close up views of all four tires and every one of them was intact and had zero damage. No peeling whatsoever. I called the dealership and they told me to bring it in so they could view the damage . After looking it over, the service manager and the person who oversees car washing employees said they couldn't figure out what had happened to the wheels. They also claimed at that time that they don’t even touch wheels/tires while doing their car washes. This tire claim was a lie and was the first red flag for me that they were going to try and avoid responsibility. I knew it was a lie because I had seen the menu for car washes posted in several places inside the service advisors’ area that very day, and even for the most basic car wash it said that they did clean the wheels and tires and apply ArmorAll. I left the dealership that day with the service manager saying the matter was above him and he needed approval from a higher up to authorize a repair because it wouldn't be cheap. It wasn't just a matter of popping on a new set of hubcaps; the actual wheels are painted, and the vehicle would have to be taken somewhere to have that done. While waiting for them to get back to me, I started to get a bad feeling and decided I should go back and get a photo of the car wash menu. I went in recording with my phone the following day. Curiously, the menus, which had been posted in several places, had suddenly gone missing. The advisors I spoke to (without revealing why I wanted to see one) hunted for the menus at each of the stations and throughout their area. They were confused because they knew they had been there previously and said so on camera. While I was doing this recording, I saw the service manager I had spoken to in the distance, and I believe that he either saw and recognized me and saw I was recording, or the nervous employee I captured on camera told him why I was there, because before I could even get home he called me to say they were going to make sure and get my wheels taken care of. This service manager said he wasn't sure what method they were going to employ to get the wheels repainted, but because they didn't do it on site he would have to find a company in the area that did it. This was on a Friday afternoon, so he asked me to give him Monday and Tuesday of the following week to call around and find a place, but said one way or another the wheels would be taken care of and they would also provide me with a loaner vehicle while the work was being done. A few days have turned into weeks and they will not return my calls. Thank goodness I have video evidence of how my wheels looked before and after and of the call during which they told me they’d do the repair. I had hoped to avoid small claims court, but I can’t let this rest. I've called around for an estimate myself, and I'm getting a price of $650. No doubt that cost is why they've reneged on their promise.

Purchased a Kia Soul from Leith Kia today and could not - beachgal1967

Purchased a Kia Soul from Leith Kia today and could not be happier with the whole process. I spoke with Michael Draper by phone this morning and told him my situation, what I was looking for and where I wanted my payments to be. He did some figuring and called me back and said he could make it happen. I went to the dealership at noon and took a test drive with Nermin Soliman. She could not have been any nicer! She was super friendly and knowledgeable. She was by far the nicest sales person I have ever encountered. Jaray Sampson was my finance manager. He did every single thing that Michael had promised me earlier. At no time did anyone try to upsell or try to change the numbers around. I would recommend all of my family and friends to Leith Auto Park Kia without hesitation. They made the car buying process easy. Thank you, Michael, Nermin and Jaray!

Do Not I repeat Do Not give this dealership your - mrvmcmns

Do Not I repeat Do Not give this dealership your business!!!!They sent someone else's license plate to me and sent my plate to someone else.They are extremely incompetent and RUDE.Worst car buying experience ever!!!!This place shouldn't be in business

My wife and I bought a used 2019 KIA Sorento and worked - Kendallcharles922

My wife and I bought a used 2019 KIA Sorento and worked with Simon and it was a great experience. Within 6 months ,we started having electrical issues that kept killing the battery. The dealer tried very hard to diagnose the problem and couldn't find the problem. I was mad and asked the owner to take the car back and it was a bit of a fight but they finally took the car and we were able to purchase a new 2025 KIA Sorento S model. We worked with Brandon Johnson, and he was great to work with. I give the dealership a 3 out of 5, but Brandon a 5 out of 5. He was great. Yes, I would purchase from him again.

Just purchased a used Lexus from Sale Auto Mall and the - j_markl

Just purchased a used Lexus from Sale Auto Mall and the Sales representative "Paul Jarman" was great to work with. Pricing was excellent and service was fast and easy. There was a manager who helped with the sale who was great to talk to while we waited for our paperwork. I will definitely purchase my next vehicle from Sale Auto Mall and recommend it to all my co-workers at Moen Inc.

I had a very frustrating experience with this dealership - Sarahmayton89

I had a very frustrating experience with this dealership while trying to purchase a vehicle. I was provided multiple out-the-door price quotes in writing, $34,572. Later, the price jumped to over $37,000. I was then told the vehicle could only be purchased for about $36,600 if I financed through the dealership, even though all information was already provided and correct. This was especially frustrating because I already had bank approval for financing and had arranged for someone to take time off work to help me complete the purchase before the pricing changed. Refusing to honor a written quote under these circumstances felt misleading and unprofessional. Only one employee admitted that the tax calculation for my state had been their mistake, which was a relief. However, the next person I spoke with didn’t seem to care and continued giving conflicting information. At one point, I was told taxes were “my responsibility,” despite being quoted out-the-door pricing. I also asked to speak with the general manager who supposedly approved the pricing, but was repeatedly told he was unavailable. During one conversation, a representative raised their voice, which was unprofessional. I was ready to purchase immediately if the quoted pricing had been honored. I would advise future customers to get a fully itemized out-the-door breakdown upfront and confirm all details before committing.

Althought I did not buy from them ultimately - sportagehybrid8223

Althought I did not buy from them ultimately (availability issue), Lindsey was wonderful to work with. She answered all of my questions, replied quickly and was available by phone and email as needed. Would definitely recommend if you are in the area!

Mazda of New Bern has a great selection, and they have - Debbie

Mazda of New Bern has a great selection, and they have great customer service. Mariana Libengood is your person to help you get just what you need to fit all your needs! Give her a call to make your experience positive in every way!!!

Very friendly service love the team work Lesa Pease is - Evelyn

Very friendly service love the team work Lesa Pease is very sweet and very prompt love her