31 maryland Nissan Dealers

My recent hunt for a new family car, a significant - J-Dub Lagazo

My recent hunt for a new family car, a significant upgrade from my reliable but aging Lexus ES 330, led me to Nissan of Bowie, and what an absolutely fantastic experience it turned out to be! I was specifically looking for something with more space and capability for family adventures, and the 2019 Nissan Pathfinder Rock Creek Edition caught my eye. From the moment I stepped onto the lot, I felt a genuine warmth and professionalism that truly set this dealership apart. The absolute highlight was Anthony, my salesperson. He wasn't just knowledgeable about the Pathfinder's unique features, from its distinctive black accents to its practical tow hitch; he was genuinely personable, and we connected instantly over his Navy background, which made me feel less like a customer and more like a friend he was helping out. He listened intently to my needs for a family vehicle, understood my appreciation for my Lexus, and patiently guided me through the Pathfinder's advantages for a growing family, ensuring I truly got a feel for the vehicle during the test drive. The 2019 Nissan Pathfinder Rock Creek Edition itself was in fantastic shape, clearly well-cared for by Nissan of Bowie, both inside and out. It was sparkling clean, and the 3.5L V6 engine felt strong and reliable, with the CVT operating smoothly. Anthony had all the vehicle's history ready for me, including the CarFax report, which gave me full confidence in my decision. What truly impressed me was their willingness to honor my reasonable requests – they went above and beyond by even making the vehicle a Certified Pre-Owned (CPO), adding an extra layer of peace of mind. When it came to valuing my Lexus ES 330 for trade-in, Anthony and the team were incredibly fair and transparent. They thoroughly assessed its condition and clearly explained their valuation, making me feel respected and confident in the deal. There was zero pressure, just calm, informative conversation, which is exactly what you want when making a big transition like trading in a cherished vehicle for a new family car. Beyond Anthony's incredible service, the entire team at Nissan of Bowie genuinely impressed me with their military friendliness. It wasn't just a sign; it was woven into their approach. They immediately recognized and appreciated my service, actively exploring every potential benefit from the Nissan Military Program that could apply to my CPO Pathfinder. They understood the unique aspects of military life, from potential moves to busy schedules, and were incredibly accommodating, truly going the extra mile to support those who serve. In short, if you're in the market for a new family car, need a fair trade-in for your current vehicle, and value outstanding customer service, a military-friendly environment, and a dealership willing to go the extra mile like certifying a used vehicle, you absolutely owe it to yourself to visit Nissan of Bowie. And seriously, make sure you ask for Anthony. I couldn't be happier with my new-to-me Pathfinder and the entire buying process.

I had such a great experience right from the onset. - Emily A.

I had such a great experience right from the onset. I had the pleasure of working with Kenneth Faukner who really went above and beyond. He listened to what I needed and made sure he customized his service to tailor to that. I felt like he truly cared and had my best interest at heart. David Zahraie with financing was also a great help. He took his time to explain everything and walk me through the financing options available. I love my car and will definitely recommend Jim Coleman Nissan of Silver Spring. Make sure to ask for Kenneth, you won't regret it.

Enrique and the entire Criswell team were very helpful, - Cindy G.

Enrique and the entire Criswell team were very helpful, courteous and professionl. I highly recommend them.

De’Marcus was great he found just what wanted. - Tracey Tate

De’Marcus was great he found just what wanted. He had me in and out no problem

I had a bad situation with another dealership. - Demamaj

I had a bad situation with another dealership. My salesman Gil n crew listened and made my day. Trust me, this is not your everyday dealership. Beyond caring.

Great customer service. - MsRashanda

Great customer service. Easy buy process and great looking establishment. Would definitely do business with them again

I just purchased a 2024 Nissan Pathfinder from this - Monica W

I just purchased a 2024 Nissan Pathfinder from this dealership. This is my fifth Nissan vehicle I have purchased from them. Samuella Betts and Khali is always helpful and always go the extra mile to make you feel like family.. The process was very smooth and easy. Whenever you are in need of a Nissan vehicle please go to Ourisman of Laurel and request Samuella or Khali they will make your car process very easy and smooth. ..

Taylor Foreman is always so professional, extremely - evarobinson754

Taylor Foreman is always so professional, extremely helpful and very knowledgeable. She is a true gem!

Let me tell you all something, don’t walk, run to - Lboogie0523

Let me tell you all something, don’t walk, run to Passport Nissan in Suitland, MD. Our salesman Stanley Bobbitt provided a superior service from the moment we stepped out of our vehicle. He and the General Manager, Gary Lee assisted my daughter in purchasing her first vehicle. They went above and beyond to close the deal. The level of integrity and professionalism we experienced was top-tier. I would give them 20 ⭐️, if I could.

I usually hate buying vehicles but I had a great - Doug Key

I usually hate buying vehicles but I had a great experience buying a truck at Darcars of College Park. It was a bit of a drive for me but it turned out to be the best vehicle purchasing experience I have ever had. Kimberly was my salesperson, and she did a fantastic job. She communicated with me throughout the process, from the time I inquired about the truck until after I had purchased it. She sent me pictures, video, and several emails before I ever met her. Once I got to the dealership, she made me feel welcome and made sure I was comfortable. Mike, her manager, answered questions for me about the truck and was very knowledgeable about the truck. Alex took great care of me in the finance process. He didn't pressure me into buying anything I didn't need and made sure I got the best deal possible with protection plans and finance rate. I will definitely come back to Darcars of College Park when my wife is ready to buy a vehicle. Thanks to everyone for a great experience! You showed great customer service and professionalism and it was such a positive experience. Thank you!

Friendly and welcoming everyone with the smile. - Yosif66

Friendly and welcoming everyone with the smile. Thank you for the service on time as always.

The dealership was very attentive, informative and - Loris

The dealership was very attentive, informative and listened to what l was looking for. They didn’t have the color l wanted so they were able to get it from another dealership. I appreciate their service and that of Mr. Badget and their finance manager.

I would like to say special thanks to Alex and Patrick - Valentin

I would like to say special thanks to Alex and Patrick from the service department. They took good care of my Nissan Pathfinder, even that, the problem was very rear and unusual. It was done at the very professional manner. Five star service!

Will is the Best Sales Men ! - Ina Barnes

Will is the Best Sales Men ! 10/10 Will always go Back when I need a aCar

Tiffany is awesome, and the rest of team was excellent. - clarencerobinson265

Tiffany is awesome, and the rest of team was excellent. My wife and I thoroughly enjoyed the experience. This was the best experience we had. They took their time with us. Overall, we are extremely satisfied with our purchase.

I've purchased two Nissan trucks from Hamilton over many - Happy Titan owner

I've purchased two Nissan trucks from Hamilton over many years and am very satisfied with my buying and service experiences. Will Swartz sold me the 2017 Nissan Titan I currently own and Karl Collum is my service manager. Both are extremely professional and highly competent. Will was extremely knowledgable about the vehicle and very thorough in answering all my questions as I considered it's purchase. Karl recently helped me navigate a repair to the ignition switch interlock. Although the repair didn't work the first time, Karl fit me in the very next day and had the repair done correctly. Even though I had to wait two hours for the repair, there were no additional costs to me. I travel 26 miles to have my truck maintained and serviced at Hamilton Hagerstown. To me, the reliability and concierge service they provide are worth it. Even though I am dissapointed Nissan discontinued the Titan, I will buy my next Nissan from Hamilton.

Good experience. - paul

Good experience. Maurice was my new car agent. Very pleasant experience and he was very knowledgeable.

I have dealt with and used Lynn as a service consultant... - Wesw590710

I have dealt with and used Lynn as a service consultant for 15 plus years. Honest, helpful, thorough, and always a pleasure to deal with.

WORST DEALERSHIP NEVER GOT MY TITLE AND THEY KEPT TELLING - DIVINEAUTO20

WORST DEALERSHIP NEVER GOT MY TITLE AND THEY KEPT TELLING LIES IT WAS REQUESTED FROM DMV. I CALLED DMV AND THEY SAID NONE WAS REQUESTED

THE WORST EVER! STAY AWAY! - COOPER13

THE WORST SERVICE DEPARTMENT EVER. STAY AWAY!!!!!!! They didn't listen to any of my concerns. They let me drive a car that almost killed us. Then all they could say was "we didn't do anything wrong." I have owned/leased nissan for 6 years and I have never seen such crappy service. Now it's time to turn in my nissan and I couldn't be happier, this dealership's irresponsibility and lack of professionalism is so bad that I don't ever want to deal with such garbage again. STAY AWAY. TRUST ME.

TERRIBLE Service / Parts Dept. (Timonium Road) - Mickey Mouse

Yesterday, I went into Nationwide Nissan Service Dept. to request a broken plastic clip part for the driver side molding on my car. Ryan looked at the car and stated that he would order two plastic clips for $10.00. Upon picking up the clips today, he ordered two weather stripping clips which I never requested BUT he said they were missing and costs another $10.00. I noticed the clips for the molding were smaller than a dime , even a chimpanzee xxxxxx could clearly see the plastic clips are the size of a quarter. After requesting a full refund from the woman at the front desk she took the clips and disappeared into the smokey back room for 15 minutes. Upon her return, she asked another woman at the front desk to give me the $20.87 back in CASH which I had paid for the day before. They ARGUED about whether this would mess up the accounting books across the street and that she could not give me cash back for anything purchased over $20.00. REALLY?!! After being thoroughly disgusted with the LACK of QUALITY customer service, I went down the street to Kelly Body Shop who called Nationwide Nissan to see if they could get the plastic clips. They called and were told by Nationwide Nissan Parts Dept., that the clips for that part could NOT be PURCHASED and that I would have to buy a NEW Chrome MOLDING piece for $220.00. I said NO, I'm not doing that. Kelly's Body Shop told me to go online and purchase the plastic clips from Clips and Fasteners .com and that they would fix the molding for FREE, NOW that's Customer Service!! Clearly, I was LIED to and misled by Nationwide Nissan Parts Dept. into purchasing the clips that were NOT even available to be purchased and was forced to listen to a ridiculous argument between two employees to an absurd degree JUST to get my $20.87 cash back. UNBELIEVABLE!! I will NEVER RETURN to that disorganization and chaos EVER AGAIN!!

Service department is absolutely unreliable. - toddhutchens

Service department is absolutely unreliable. Had an appointment for a 3 hour procedure on a recall, I gave them five hours to do the job and they couldn't get it done on time. Took the day off to get this done and they couldn't accommodate my schedule so I'm forced to go to a different dealership. If you have to use their service department, make sure you have a full day to waste.

My favorite dealer is Nationwide Nissan in Timonium. - Mike Wilson

My favorite dealer is Nationwide Nissan in Timonium. The staff is friendly and the prices are more than fair. They will work with you to make sure you get what you want at a deal that works.

Well here we go again. - GuyCenterpole

Well here we go again... did NOT want to go there for anything but I had to on 3-11-2024. My wheel lug lock disappeared and I had no other way to get them removed. So I called their parts dept. who told me they had them and the 4 lugs would be $40 (Ebay sells 24 of them OEM for under $25) but I agreed to bring it in. Having had terrible problems in the past with them calling me I gave them a number I can delete which I never used there before. After they finally got the lugs on (over an hour and charging $71.55) I was about to leave and thought maybe I should have a closer look at them. I don't know where these lugs came from but they were not OEM ones like the ones already on the vehicle, but rather than deal with them any more I left figuring I'd just get some on Ebay and replace them. Then on 3-14 around 9:20 my phone rang, there was nothing but a number on caller ID. (NOTE: This was my old number NOT the one I recently used) I answered and the person identified themselves (didn't get to write the name down) as someone with Pohanka Nissan. Before they got to say much I asked why they were calling. They didn't answer but kept talking so I asked again "why are you calling me?" and then the guy said something like "OK nevermind" and hung up. xxx kind of customer service is this? Tried several times to call the number back but every time got a message that voicemail was not set up. I finally spoke to a manager but have little faith they will do what they say. 1. I demanded in the past that they completely remove me from their database, which apparently they did not do. 2. Their "customer disservice" person who called would not say why they were calling and rudely hung up. 3. The replacement of lugs was not what it should have been (NOT OEM!!), took over an hour and cost me $71.55. I can't say enough negative things about this outfit, it makes me want to stay far away from anything Nissan. I have complained directly to Nissan before about this terrible dump. There is a lot more to my review on Yelp, I was not allowed to post that much here

If I could give them a -5 I would. I will be reporting... - Esreald75

If I could give them a -5 I would. I will be reporting my experience 2 the news. I will never use this company again.

From the time you start shopping until you purchase and - tharvey56

From the time you start shopping until you purchase and then every time you have service or any inquiries, Timbrook Nissan staff are there to help you. Greg Shumaker is an excellent salesman. He is very attentive and always aiming to please. He follows up on new sales and checks in with customers to see if they need anything. Inquiries are handled quickly and satisfactorily. I feel like he is my personal salesman! He is definitely my “go to” when I need anything!

Worst experience ever - Cyndi

This place is run by clueless bullies.They harassed my 18 year old son, called the cops on him for opening the door and checking out the inside one of their unlocked used vehicles during normal business hours. I believe they picked on him because he looks young and they thought he wasn't a potential buyer. They lost a potential sale, we bought a car elsewhere.

This dealership is GREAT! - Tim

This dealership is GREAT! Josh Dickerson is the man! My wife bought her 2 Nissan Altima with him and she’s not one that’s easy to mess with when it comes to buying a car, but he made everything smooth and she was able to walk out the door with her second car from them. Jeremiah in finance was great as well even though he chose Cal Ripken over Ken Griffey jr lol. No serious both were very awesome to work with and I know all of our future vehicles will be bought through them.

I purchased a used 2007 Nissan Maxima from this... - twynn4lif

I purchased a used 2007 Nissan Maxima from this dealership. The sales guy was nice however, the business practices of this dealership is the worst. I traded in a Infiniti G35 when I bought the maxima. Thirty days later the G35 was still not paid off by the dealership eventhough I called them about 3 weeks later because the finance company on the G35 kept calling me about a payment. After several phone calls to RStempler for them to send the payoff to finance company, they finally sent the payment. Well, 10 days later I get a call about being behind 2 car payments on the G35 because the check that RStempler sent had bounced. How in the world does a nationwide dealership bounce a check. There irresponsibility has now caused my credit to be damaged because they didn't pay for the trade in. I would not recommend this dealer to anyone especially if you are trading in a car. It has been a month and a half and my trade in still isn't paid off.