I had a very disappointing experience with Maxon Hyundai - Karole
I had a very disappointing experience with Maxon Hyundai regarding both my Certified Pre-Owned (CPO) vehicle and the financing process. The car had serious brake issues with 18,000 miles—suggesting it didn’t truly undergo the promised 150-point inspection. The dealership resurfaced the warped rotors instead of replacing them, which is unacceptable for a CPO vehicle.
I also received only one key and had to go through a frustrating process to get the second, with poor communication throughout. Financing was another issue—what was agreed upon (5.99% for 60 months with $4,000 down) was not what appeared in the final paperwork, and I regret trusting the dealership to honor our agreement.
On top of that, I was given misleading info about needing to wait three months for a payoff letter, which turned out to be false. I can’t help but feel this advice was financially motivated, not in my best interest.
Overall, I question the integrity of this dealership and would not recommend buying a CPO vehicle or financing through them. Still waiting for a resolution and it has been over a month since my purchase. My temp plates expired and still have not received registration.
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