458 Alabama Used Car Service Centers

Keith was great! - Andersoneric30

Keith was great!! It was an easy process with no trouble at all! Will recommend

I had the best customer service through the whole - chel2320

I had the best customer service through the whole experience at Hallmark Nissan. I went in for car service/repair. A lovely young lady, Hannah was very polite, patient and kind. The other staff, I am sorry I can’t remember his name but he drove me to get my rental was very kind and friendly as well. Dawn at the rental center was truly amazing as well. Best customer service ever.

Courteous and professional staff; attentive to detail and - mvila

Courteous and professional staff; attentive to detail and understanding of my specific situation. Thank you folks!

They have been professional and helpful not just when we - michaelab

They have been professional and helpful not just when we were looking to buy, but also for questions and assistance after the purchase!

The service manager was very customer friendly and very - bailey.shaw12

The service manager was very customer friendly and very helpful. I will definitely be back.

Excellent service. - Ltankesley

Excellent service. Mike was friendly and helpful. Great place!!! Everyone nice. Friendly employees excellent waiting area

Good quick pleasant information good helpful. - cabanahotel1000

Good quick pleasant information good helpful. Caring prompt I enjoyed the service no longer wait

Tommy was very helpful and the service was excellent! - dandbknapp

Tommy was very helpful and the service was excellent!! I got my car back sooner than expected!

I appreciate the dealership for given us so much Patience - Morrisdeborah810

I appreciate the dealership for given us so much Patience and concern, we just love our new car and the Service was great.

Friendly, respectful, helpful staff. - Wanderer

Friendly, respectful, helpful staff. Waiting area and restrooms clean. Coffee and water provided. Service dept performs work agreed upon at the price quoted and within the time promised. I choose All American for service over another dealer that is 30 mins closer.

Easy to work with. - jonnieaz

Easy to work with. June was excellent. Addressed all of our questions and concerns quickly.

Kevin does a great job, in advising and helping with the - roberthemker

Kevin does a great job, in advising and helping with the maintenance. Great job and thanks.

Service was great as always! - OSSIRISAGUILAR85

Service was great as always! The advisors were welcoming and had a great attitude despite being busy.

They fixed the problems with the car and we are pleased - jernjean

They fixed the problems with the car and we are pleased with the service. Would recommend them to others

I called, and they scheduled my service, but the day - bruce0162

I called, and they scheduled my service, but the day before, the low oil warning came back on. I was in town, and I called in. I was told to bring it in and they would check and service it then. Excellent service timing.

I apparently mistook a call likely from Ford Motor Co. - RTBICKELL

I apparently mistook a call likely from Ford Motor Co. to have been a follow-up by Stivers and acknowledged an appointment for this past Monday. I dropped my Ford Escape on Saturday to make sure my 7:00 AM appointment was available. I called to check on when I could pick up my car Monday early afternoon and was told by young lady at Stivers in Homewood it could take door lock recall several days pending availability of parts. Frustrated, I was told the contact name I had been given (probably by Ford was a tech named “Max”. Approximately a half hour later I received a callback from Stiver’s service specialist, “Stephen”. He told me he would fit me in and get the recall taken care of and have car ready for pickup same afternoon. I was very appreciative as I have been having extensive cancer treatment and my wife, with Parkinson’s needed to drive this car for her appointments. Car was ready by 5:00 PM same day and when I met “Stephen” he could not have been more caring and responsive. Great customer service, especially since I was wrong in thinking Stivers was had possibly not communicated with me properly in the first place. Turns out there was no “Max” in service department. Again, your facility is obviously first class, neat, and loaded with great customer service personnel. Especially, Stephen.

This dealership was kind, polite,and everything was - 1wayup2jesus

This dealership was kind, polite,and everything was awesome and done as promised waiting was not that long

Mitchell CDJR sets the standard for customer service. - cuuda65

Mitchell CDJR sets the standard for customer service. 1100 miles from home, Check Engine light comes on in our 2020 Ram and noticeable engine issues. Contacted Mitchell CDJR, Wesley Roberson, Service Advisor, instructs us to bring it in and they will investigate. This was after another dealership, informed us that they could look at it in a month. After review Wes had to deliver the bad news that there was a catastrophic engine failure. Dave Marshall, Service Manager assured us that they would do everything possible to expedite delivery of parts, and required shop time to get us back on the road. Additionally, he committed to a timeline that would keep us from returning home to the northeast while waiting for repairs. We contacted a national car rental agency and learned they had no cars available. Dave assured us they would help, and connected us with Jessica Mcguffin, Customer Coordinator. She arranged a weekly rental, and drove us to Mitchell Nissan to pick up the car. The rental was a 2024, reasonably priced and very easy on gas. Upon return Dave provided a loaner, while Tech Mike Ray finalized the major repairs. Once complete we were assured that driving the 1100 miles home would be fine. Most of those miles were on interstate, there were, and have been, no issues. I realize that this is a lengthy review, but this team needed to be recognized for their natural customer service and actions.

Overall service was good. - FLOHR7068

Overall service was good. However, on arrival I like to be greeted with “good morning sir, how can we help you?”. Instead I just got a blank stare and I had to initiate the communication why I was there. That’s not good customer service. When I picked up my car, they just gave me the paperwork and told me to see the cashier. I expect a detailed report of the findings, what was done, and go over all the charges of the bill.

Great place clean very respectful workers fast past and - jasminecarpenter1990

Great place clean very respectful workers fast past and no long time wait… thanks Jas

Excellence was received, I received the top-of-the-line - derrick

Excellence was received, I received the top-of-the-line communication and support, I recommend you go see these guys

Everything was fine I have to tell you the fish in the - Ltboone71

Everything was fine I have to tell you the fish in the pond ate my chicken.

Took vehicle in for oil change. - nejathome

Took vehicle in for oil change. Service was timely, with vehicle being washed when work was completed.

Brought my Jeep in for 100k maintenance. - deltprezx207

Brought my Jeep in for 100k maintenance. Was ready for pickup that very afternoon! Great staff and service.

Vehicle was ready when I was told that it would be, - Russellmccarronsr

Vehicle was ready when I was told that it would be, courtesy of the employee’s

Lance is a Great saleman we have purchased 5 trucks from - jswjfrost

Lance is a Great saleman we have purchased 5 trucks from him and alway got 10 service

Parts manager has a horrible attitude, very - Janet5009

Parts manager has a horrible attitude, very unprofessional and seems to be a poor choice of representative for the company.

Since Tamaron took over from the last dealer, everything - hwb8447

Since Tamaron took over from the last dealer, everything is so much improved. I deal with Brittany White and it feels like she takes a particular interest in my needs. The dealership is well maintained from the offices, showrooms and the workshop. I always know my car and I will be well taken care of.

Patience willing to help explain all points and choices - wpharr697

Patience willing to help explain all points and choices Willing to help you make the best choice

Yall needa give this man a raise. - Chris

Yall needa give this man a raise. Such a nice gentleman. He really helped out!