31 Arizona Chevrolet Dealers

Melissa Powell Excellent Service Advisor. - josephinesiedz

Melissa Powell Excellent Service Advisor.Friendly and Very Happy With work. They call transportation for me to go home and to go back to pick up to car. Thank you

Was absolutely pleased with my visit! - DUTCHESSVIKKI

Was absolutely pleased with my visit! I was impressed with my service advisor Liz and her willingness to go above and beyond to help me out! Definitely referring others to this dealership, specifically Liz in service, in the future!

Really enjoyed working with Michael. - apietrasiuk

Really enjoyed working with Michael. He was great at communicating and kept us in the loop throughout the process. Did a great job at locating the vehicle we wanted

When my 2014 Sonic needed repair, Chapman Chevrolet went - Big Mac

When my 2014 Sonic needed repair, Chapman Chevrolet went above and beyond to fix it. When the Sonic was too expensive to repair, the crew at Chapman made the process of trading it in on a 2022 Trax swift and painless. Thank you!

Do not bring your vehicles to the service department. - Anthony

Do not bring your vehicles to the service department. Unless your prepared to leave your vehicle there for days without any phone call to update you and getting nothing but “we’re still trying to diagnose it” after several attempts of bringing our vehicles in it’s the same every time, I’ll be driving 3 hours to the valley to have my services taken care of. The only person in the service dept. I would actually use and who is very helpful is Jared

I flew to Arizona, from San Diego, because the salesman - rebecca2castillo2

I flew to Arizona, from San Diego, because the salesman and sales manager said I was approved for a Camaro. I wanted a manual transmission and at the time this was the only one. They promised me all I had to do was submit my downpayment of $1500.00 and sign papers. I did all that and drove away with the car. 3 weeks later Sands Chevrolet was threatening me to drive the car back because the financing fell through. How is this possible? I was promised everything was good to go. They then stated they couldn't verify employment, which is completely a lie because according to my HR and supervisor they never called. I witnessed my supervisor call the bank myself so I'm not sure what this dealership is trying to pull. They then sent a tow truck to my house to come get the car, because of my disability I explained I was unable to drive 5 hours to Arizona to bring it back. Also, how would I get home? This has already cost me a flight and expenses when I first picked up the vehicle. As soon as the car was picked up I was promised by Stephen Yglesias that he would work on my refund. It has been weeks and I am still without a car and without my 1500.00 dollars. I spoke to Chad Helmer the General Manager and he wanted to offer me a customer "Good Will" of 1,000. Why am I not getting my full 1500? Then he proceeded to say it cost him 1700 to tow the vehicle. How is that my fault or problem? This dealership is one scam after another. I am still currently waiting for my $1500.00 refund. Please go anywhere else if you want a vehicle. I have never had this experience and have purchased many vehicles.

The team here at croppers is first rate they really make - Jason40619sd

The team here at croppers is first rate they really make car buying a car pleasant. Otilio was great from start to finish this is the second car he had helped me buy. I wholeheartedly recommend going to cropper's for all your vehicle needs.

Had to replace the timing belt on my 2015 Chevrolet Cruze - Bluemeanie

Had to replace the timing belt on my 2015 Chevrolet Cruze since it reached 100,000 miles. Also a motor mount was broken and the spark plugs needed to be replaced. Now the car runs great and I'm very satisfied with the work that was done. If I have another big issue with the car I will be back. The service department was great in letting me know what was going on.

Jonathan and Alexis were absolutely amazing! - LaQuirsta

Jonathan and Alexis were absolutely amazing! Very kind and patient! Would absolutely recommend them to everyone!

Great customer service and just what we were looking for. - Kathydenver

Great customer service and just what we were looking for. I did not like the cash offer issues of purchase however. We had to have 1/3 cash and the rest split out on a credit card and then a check. Obviously this Chevy policy is designed to keep a cash offer from the table since they prefer to finance. We like the car but this was the most convoluted payment ever.

Very friendly staff eager to ensure customer - CHurja

Very friendly staff eager to ensure customer satisfaction. I’ve been a service customer of this location for a little over a year. My first service impression was horrible. Made an appointment and showed up at 10am, and waited with the vehicle. I got an oil change, tire rotation, and interior clean out. Initially told it would take 3-4 hours. I left, went to lunch, came back, and waited until almost 5PM to get my vehicle back. I was frustrated, but I know things happen. I moved to Washington State shortly after, and then moved back to San Tan Valley a few years later, and driving a different Chevy. Every service I’ve had from this location since I have been back has been great. They have always kept me informed during my visit, and if there was any issues, they were eager to resolve it!

Representatives approached me in a timely manner. - mcoffeester

Representatives approached me in a timely manner. Listened and cared about getting my car in to get the problem solved. Was impressed with the respect and consideration the team showed me. Stephen went above and beyond to help me with my dilemma. Very happy with the kindness that was given in my time of need.

Overpriced estimate. - D.cota7

Overpriced estimate. I went because my exhaust was making weird noise. I was not told specifically my exhaust manifold was cracked ( I had to go to another mechanic to find out). Instead I was given a list that did include the exhaust manifold but other stuff totaling 3,000 dollars. So long story short my issue was not resolved with you guys. Not happy with service will not return

Took my car in to get an oil change, the guy calls me - jasonsalazar520

Took my car in to get an oil change, the guy calls me later and tells me my car is all ready. I go in and ask guy for my keys and he tells me the cashier has them. I go in pay my bill ask for my keys and she doesn’t have them. So I go back to the guy and he’s says let me see where your car is at, after about 10 mins he comes back and says it’s getting washed and I can see it coming out. I go up front wait for 15 mins and still no car. I’m walking around the parking area and notice my car is parked, now normally they tell you here’s your car have a good day but this day they just parked it. I go to my thinking I’m just gonna leave and that I’ll be the end of it but when I get to my car there’s no keys. I finally just say to the guy can some one find my keys I’ve been here for 45 mins and I’d like to leave. The guy who helped me wasn’t there but one of the other guys named JR went to try to find my guys and was very apologetic while his other co worker who was at the first desk just stood there and did nothing. Terrible customer service, definitely thinking twice about coming back for an oil change, the only reason I go there is because I bought the car there and the oil change is usually cheaper then other places but not so much anymore and especially if I have to deal with what I dealt with again.

I’ve never dealt with a more sleazy service department. - Dre148576

I’ve never dealt with a more sleazy service department. They wanted to charge me $800 for a $20 part and less than one hour job. They then refused to secure the piece so I could drive it home. I had to go under my car in the parking lot and secure the piece so I could drive out of the parking lot.

Terrible service at our routine oil change. - Bdoaker13

Terrible service at our routine oil change. We went in for a routine oil change and ended up spending 500 for the oil change, air filter, and a fuel filter. After leaving the dealership the oil was at 100%, the fuel filter is still at 6% and the air filter was 66%. I’ve bought my last seven cars from fisher and it’s my last one. The have always done my service but I never again.

After a rather VERY unpleasant experience with another - ahodgkinson13

After a rather VERY unpleasant experience with another Chevy dealer in town I came to Watson and they definitely stepped up and made me feel appreciated as a customer. While my salesperson could have been a tad more energetic and respectful of my time the sales manager definitely went out of his way to make sure my experience at Watson was a complete 180° of what happened at that other dealer. Based on this sales experience I will definitely be returning to Watson. However whomever does their detail of new cars really should find a new career. The vehicle looked like an inexperienced child washed it. I am happy to say that was the only negative part of my experience.

Great experience with service department at Bradley - Dawn.Mann

Great experience with service department at Bradley Chevy! Forgot his name, but service representative did a great job answering my questions and getting my truck taken care of. He gave an accurate estimate for parts and services and the turn around for getting my truck back was excellent as well!

I just took delivery of my fourth vehicle purchased - pfdeputy3

I just took delivery of my fourth vehicle purchased through Lamb Chevrolet. It took 8 months to receive my 2022 Silverado 2500HD 4x4 Duramax. I was well informed about chip issues and delays , but did not expect the factory/production side to leave off standard items like rear wheel liners on a $75k truck. Chevy customer service did their very best to deflect responsibility to the dealer, when in fact the plant didn’t have the parts. Well, Lamb Chevrolet made it right, and the dealership is installing rear wheel liners on my truck today. Huge “thank you” to Shawn Turner and the folks at Lamb for making this right and reaffirming my trust and confidence in this dealership.

Failure to communicate best describes the initial - seetoomuch-truck

Failure to communicate best describes the initial concerns. Following that, I receive email response in bold and many times the size ever used historically highlighted for no reason other than to demonstrate disrespectful sarcasm and not even answering the previous question. When I as a customer provide clear documented evidence contradicting JD's excuses, he slings disrespectful insults, accuses me of false actions, and expresses that if we are going to verify pricing with other dealers then Garrett won't honor their commitments any more and we are to obtain our service at the local dealers that verified Garrett was charging above MSRP on their parts. JD told me my previous VMs to his father would not be responded to and that we are not welcome at Garrett. You always learn more about someone in how they deal with challenges more so than when everything is fluffy going well. JD has no interest in learning/listening to where they failed or how to improve. He is reactive, prefers to make excuses, and is very protective of his profits; but insulting of me for being protective of my dollars. He offered to call in the other rude employee (quietly sitting on another side of wall) and fire him in front of me without fully listening and understanding all that took place. Very one-sided. This is our first experience with JD and our previous quality experiences were with 2 service representatives that have departed Garrett Motors. We regret the confrontational approach demonstrated towards us and predict there will be a distorted response that will follow this review. That is fine. We know what happened and for those that read this and absorb it, we will be the better for it. Best wishes for growth JD. We forgive you as we make mistakes as well. We just maintain professionalism through them.

Roy in the service department was the best experience - johnrandall42@hotmail.com

Roy in the service department was the best experience ever, entire front was also professional. Handled my peoples with ease

I have tried repeatedly to reach the service department... - Bbarron.648@gmail.com

I have tried repeatedly to reach the service department for over a month, regarding an issue with my car. I have not been contacted once by the dealership. I have never been treated like this by any other dealership. I would suggest taking your business elsewhere.

I'm very happy with my experience at this dealership and... - wjm

I'm very happy with my experience at this dealership and with Dave Connor. He patiently listened to, and answered, all my many questions. The deal was made easily and quickly and I was able to pick up my new car - after he brought it from Phoenix - the next day. It was clean and gassed up and gorgeous!

I bought a 2015 GMC denali from them and it was delivered - Billyguyan@msn.com

I bought a 2015 GMC denali from them and it was delivered to me in Mesa az with a broken windshield and broken front shock and needed brakes.

Very unprofessional they tell you they can help you get - bobbyfrazierjr.74

Very unprofessional they tell you they can help you get financed. Then 5 minutes later we can't help you. Waist of my travel time and work time. The words they tell you are not true.

This dealership misrepresented the features of a car they... - elmoseshsv

This dealership misrepresented the features of a car they were advertising on Cars.com and Carfax.com. They deceptively sold me the car and upon delivery after I had signed paperwork, they delivered a car without the advertised features. And refused to honor the advertised product. Very unethical and shady business.