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This is the 3rd car I have purchased from Infiniti... - Matzner, Jillian555
This is the 3rd car I have purchased from Infiniti Ontario. Exceptional sales person and the staff is very helpful. staff. Always friendly and kind!
Top Reviewed Specialists At This Dealership
Internet Sales Manager
I had a nice experience with Elk Grove Infiniti. When I... - Venkata Nagisetti
I had a nice experience with Elk Grove Infiniti. When I approached them to lease QX60, the sales representative contacted with over phone and sent me the best offer in comparison with other dealers. The price is several hundred dollars less in compare with others offers I received. The whole negotiations and signing papers completed in 2 days. I recommend them for anyone looking for best price and hassle free process.
Sales & Leasing Consultant
Business Development Director
Ray is an asset to your company for sure. I came to look... - Sharyn and Jerry Nolan
Ray is an asset to your company for sure. I came to look for a new car - had to be Infiniti - it’s our 3rd one. He didn’t give up until he found me the car I wanted for a price my husband wanted. Can’t say how much I appreciate you Ray! Sharyn and Jerry Nolan
Internet Sales Manager
Eduardo was great! Made the process quick and easy for... - MORRELL.MARIAH
Eduardo was great! Made the process quick and easy for getting into a loaner and worked with my schedule on phone calls/ loaner return. Thanks so much!
I took my car in for service. Everyone was very nice and... - YAVARIANE
I took my car in for service. Everyone was very nice and although my car had an electrical problem and needed to stay at the shop longer. the service itself was great.
General Sales Manager
i have been bringing my cars here (i have had 3 Infiniti... - Damien
i have been bringing my cars here (i have had 3 Infiniti cars since 2009) since it was Beshoff Infiniti and now it is San Jose. Friendly professional staff who always make me feel welcome and listen to my concerns. Value for money and car is always cleaned and the work fully explained. I have worked with several people over the years and have always had a good experience. Customer for life. Looking forward to seeing the new models that are coming out next year.
Dan is a great service writer, He is knowledgeable and... - Miguelito
Dan is a great service writer, He is knowledgeable and pleasant to deal with. Car was fixed in a timely manner and done right the first time.
maintainers services are not so good - danzusa
maintainers services are not so good, these problems are not fixed after services, I am not sure if I want to go back again for the next service.
Really bad customer service, I would not recommend this... - gabby_kate
Really bad customer service, I would not recommend this dealership to anyone.Buyer beware once you have purchased your vehicle they will not take care of anything for you.
The Service I usually receive from them has always been... - Best Infiniti Dealer
The Service I usually receive from them has always been excellent. They always make sure that I leave satisfied with the Work they have performed.
It’s seams to be a honest people and they now WoT to do... - Jorge
It’s seams to be a honest people and they now WoT to do about the service and fixed the problem they are easy to tock
The dealership is extremely professional - mwhitney
I will continue to work with this Dealership because of their professionalism, service and responsiveness. I know that I can trust sales staff to fairly present the vehicle and the service department to keep my cars in excellent running condition.
I had such an amazing experience here . I was looking to... - pacbluepools
I had such an amazing experience here . I was looking to lower my payments on my QX80 and my lease still had eight payments left. Ali went out of his way to accommodate me. He came up with different options that no other dealerships would look at or offer. Ali had previously helped me several years back when he was at a different dealership and I had saved his info because he was so helpful. I would highly recommend this dealership. They really go out of their way to get you the car of your dreams in you price range!
Angel was a great help fast and what he does! Very... - CesarErun4life
Angel was a great help fast and what he does! Very helpful will definitely recommend! Knows what he was doing overall pleased with everything My car brand new
Very happy with the service, my car was done the same day... - Calilove
Very happy with the service, my car was done the same day and the issue was taken care of ,Gerald made sure the job was covered under warranty and so I didn't have to pay one penny.
Great dealer. Luv my new Q50. I will return. Gil was my... - Peterpuga
Great dealer. Luv my new Q50. I will return. Gil was my salesman. Very helpful and informative. Wish there was a spear in the vehicle and wish we could of addressed the larger rims and low profile tires on the lux for my Q50.
They do as they say each time. I was offered an amazing... - MIKEY
They do as they say each time. I was offered an amazing deal, even though I went over my miles on my lease. Showed up and car was waiting for me. Very easy and great staff
I brought my car in for service and a problem issue and... - zap715
I brought my car in for service and a problem issue and although my Infiniti is 15 years old (2005) I was still afforded VIP service such as minimal waiting time to take in my car for service and availability of replacement part(s) to fix the problem.
Purchase of 2016 Infiniti QX50 - senior
I had not purchased a used car from a dealer before and was a bit skeptical. Happily, everything worked out well. Randy Salzman, my salesman, may not be able to get the price of a car below his sales manager's minimum but he does provide other valuable services including ones well after the car has been purchased.
Great, friendly, and prompt service. Lincoln and Scott... - david
Great, friendly, and prompt service. Lincoln and Scott were beyond accommodating. I bought a used 2017 Q50s from SHIFT, they did a multi-point inspection on the vehicle before I was headed on a cross country trek. Very happy with the vehicle thus far, and beyond pleased with the service and staff at Dublin Infiniti.
The service department is excellent and Jill is an... - Verotomas
The service department is excellent and Jill is an absolute gem. I have had my Infiniti serviced twice at this location and although other locations are closer to my home I will continue to be loyal to Palm Springs Infiniti simply because Jill is that amazing.
I was lied to buy the sales staff but what new? There... - Alson187
I was lied to buy the sales staff but what new? There apparently is no such thing as a honest car salesman. Stay away please
VERY BAD PEOPLE - LauranomoreInfinitis
This dealership is a fraud. I leased a new car and they promised to pay off my existing three payments to Mercedes Benz and the payments could only be sent from them to another car company. A few months later- the payments were never received and I am stuck paying them. I am fighting with corporate Infiniti and Nisson right now as they won't honor what this dealership promised.
Shady as xxxx ,,,, no wonder they went out of business .... - Cat
Shady as xxxx ,,,, no wonder they went out of business . I was receiving registration notices long after I sold my vehicle to them. I brought it to the sales rep attention, he told me to ignore it. Long story short, the FTB is garnishing my wages coz of the incompetence of the employees there. I lost my original bill of sale and when I asked for a copy, they still didn’t provide me with it. I was released from liability and ownership, the day I sold the vehicle so why am I still registered to this vehicle, I do not understand.
Exceptional care taken to keep customer informed make... - Misomeme
Exceptional care taken to keep customer informed make sure they treated well , kept in the loop of anything changes.
Covid 19 precautions followed & explained , felt secure / reassured
It is a clean and well run facility. We have been taking... - woodchop34
It is a clean and well run facility. We have been taking the car there since it was new,
The service writer, Tom, is very knowledgeable and experienced
Like everyone is saying, this dealership is a very big... - AJ
Like everyone is saying, this dealership is a very big scam. Do not bring your car here for service because they will lie to you about car maintenance and condition to scam more money from you.
Infiniti Car Service - Chris1626
Excellent service. Hooray for Susan Turner and service technicians. They are very professional, honest, reliable & knowledgeable on every aspects of car problems. Great customer service.
I highly discourage anyone to purchase a vehicle or service - Kevin C
I highly discourage anyone to purchase a vehicle or service your vehicle with Infiniti of Livermore.
I've had the worst experience with the service team mainly Michael Troche. I bought a brand new QX56 and started having issues with the car not starting in high temperatures...stranding me and my family with 2 young kids. I brought the car in to correct the issue however the incompetent service staff could not diagnose what was wrong or reproduce the issue. This was not a battery issue however every time we brought the car in they told me it was the battery. We have replaced the battery 3 times in 4 years... however the issues still exist. We were stranded again 2 weeks ago when it was hot and decided enough was enough. That's when the service "manager" told us that this is "your problem" and in order to diagnose the problem, it will cost you a minimum $165 even though you have brought the car in 3 times before (twice under warranty). Michael Trouche provided one of the worst unprofessional customer experiences I have ever experienced especially considering we purchased the car from their dealership new and Michael was the initial service rep to service the vehicle under warranty. I think he is covering up for his past mistakes and short-cuts. Unfortunately, Michael is also passing on the hundreds (potentially thousands) of dollars in cost back to us. Our car has only 51K miles on it and we paid over 50K for it new. I have only service my car at this dealership for ongoing maintenance. They are going to lose my business now and in the future. I have reported this experience with Infiniti Consumer Affairs and will be taking my car to a different dealership for service.
This is not the reliability and service we expected from owning an Infiniti.
They are dishonest - Jason Uyder
This dealership and specifically the general manager Steve lied to my face and attempted to steal money through dishonesty. Run away from this place, they have no integrity and will out and out lye to your face.
INFINITI of ONTARIO
INFINITI of South Bay