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Helpful & respectful employees - sheilaspecialist
The person who helped me told me the service may take up to 3 days, but he had it ready the next day. He was patient and answered my questions accordingly. He updated me through texts.
Top Reviewed Specialists At This Dealership
Jerry v smooth n easy!! - Shakeil
We went in we were straightforward about what we needed and wanted and Jerry was straightforward back pretty smooth and easy happy with my vehicle
Internet Sale Manager
Dream Car - Andy722
Danny did an amazing work at helping me find the car that was perfect for me. Wasn’t easy but his amazing personality made me feel welcome and appreciated, a family type of feeling. After investing a ton of time, he made it possible to get my Wrangler just like I wanted stand incredible deal. Highly recommend to pay Danny a visit for whatever car you’re looking for he will get it to you! Thanks Danny
Internet Sales Consultant
Fast quick and easy - RGUZMAN
Overall pleasent experience. Fast and quick. Friendly staff who care, and we're willing to stay late to finish the paper work. Great place. Would recommend friends and family.
Internet Sales Manager
New and Used Sales Consultant
Happy Day - Judy
We called and spoked to Jim Campbell ahead of driving from San Jose to Gilroy. Everything he said turned out to be true: lots of models to choose from, price, and had a model ready to test drive.
We were especially happy that salesman, Jim Campbell, could give us the price and not call in another person to negotiate and play games!
Tony Truong was efficient in getting paperwork done. Since we paid cash, everything went smoothly.
Happy Day to be able to drive away with our new car that very day.
General Sales Manager
Excellent customer service in the Service Deoartment! - FIREMIKE7
I can’t say enough about JT in the service department . Every time we have brought a vehicle in, he has been extremely helpful and honest. He is the one person I feel safe to send my wife with her vehicle, knowing that he is honest and will take care of whatever is needed on her car.
great service from jarrod thomas..... - lyndastone
we went in to crown to look at a jeep compass..... if the price was right and we liked how it drove we were going to maybe purchase one.... jarrod thomas was very easy and knowledgeable about the jeeps and made our life easy..... if your looking for a jeep or truck, go see jarrod (JT) he is the best thank you for great service and yes we bought the jeep
Highly recommended - lucky79lucy
Fast, great and friendly service. The entire team is extremely efficient. They offered me a ride without me even asking and even washed my Jeep.
Service after Purchase - mgeorge557
We bought a new 2018 Jeep Wrangler that required additional "add bill" services after purchase. Jim Azbill was wonderful to work with in getting these completed. Jim arranged for our rental car and handled the details of the parts needed for the additional services. He also stayed in constant contact with us through the 2 days to advise us on the completion of the two major services. He walked us through the pick up of our vehicle and the return of our rental car. In every way Jim was a tremendous help and we are thankful for his kind and informed assistance.
Senior Sales Consultant
Oil change - JEEPLOVER
We went in to have the oil changed in our jeep, and see if our in cabin air filter could be changed also. Turns out our type of model didn't come with an in cabin air filter, but they cleaned the vents out the best they could. Only charged us for the oil change. Chris Bennett was as always kind and made sure our vehicle needs were taken care of in efficient manner.
Internet Sales Manager
Happy Customers! - Thomas Barrett
Despite reading all these negative reviews (some even entered twice) I decided to give this Dealership a chance, as they had the car we desired at the price we were able to pay. In fact we were so committed to purchasing this vehicle after several phone calls with Greg, we drove 3 hours from S.F. to Sacramento. Our original fears were totally unfounded. When we arrived we were greeted by Greg, (who was like a long lost relative you know very little about but the connection is there) who then introduced us to John, who walked us through the process of test-driving and purchasing. John's calm demeanor was nice to experience, as it relieved the stress associated with a car purchase. He was there to serve our needs, not to sell us anything. Then we were greeted by Damien the finance manager, whose matter of fact way of systematically preparing and executing all the required paperwork made the process quick and stressless. After completion of the paperwork, John had our car ready to go. We couldn't have been more pleased with the sales team and support staff of Sacramento Chrysler Dodge Jeep Ram. I would like to thank Greg, John and Damien for all their assistance and help. This morning we are extremely satisfied customers as we look out upon our new car, which wouldn't have been possible without Greg's help. I would like the New Owners of this dealership to know how pleased we are. I highly recommend this dealership and hope their Memorial Day Sale makes for many happy customers. Again, my gratitude to Greg who without his help, we would not be smiling customers this morning!
Thomas Barrett & Stefania Sarti.
General Sales Manager
Great dealership. - Ashjorr
I would recommend this dealership to anyone who’s definitely ready to buy a car. They were straight to the point and professional. Will return.
Always a great experience! - Deflan1
A special shout-out to Jason, Mike and Ash for making our car buying experience the smoothest and most efficient transaction ever. Best options, best value, at the best price! I highly recommend seeking them out to assist you for your automobile needs. My 2016 Scat Pack is the car of my DREAMS and I absolutely LOVE it!! We will not buy a car anywhere else--Jason and his team can't be beat!!
7/31/17....Back for round two at Cabral...critical failure in my SUV meant I needed something for the family and quick. Jason, Bob, Alan, Clint got it DONE! Beautiful Dodge Durango GT with everything we need for our long family rides to be comfortable. Most importantly, the wife LOVES IT. Again, the most hassle free purchase process ever. LOVE this place and look forward to continuing business with the service department. They have earned our respect, and it's well worth the drive from home to be treated well.
8/9/19...Round 3! Dodge, ya got me on the Horsepower Dollars rebate and it's time to upgrade the Scat to a Cat! With the help of Mike, Jason, and Clint I'm now loving my 2019 Hellcat Redeye! Dream car fulfilled and she's looker and a keeper! Another fantastic and seemless transaction, I highly recommend these guys, they still had 1 Hellcat left...go get it!!
Jeep Wrangler Purchase - joerican9
I was referred to Jarred by my cousin Jessie. So I made an appointment and he had the right Jeep ready as soon as I got there. The financing was easy and everyone was wonderful to work with.
Three weeks after our purchase we went back to upgrade the tires and rims. I met with Todd the in the custom jeep department and he really knows his stuff. Out of all the dealerships we went to J Star was the most helpful and the best price. I totally recommend J Star to anyone that is considering buying a new car. As a business owner myself, I can honestly say, J Star is serious about having repeat customers. Thanks Guy's!...…. I'll Be Back!
Rodney was the best!! - Michelle
Thank you for fixing my car!!! My air conditioner went completely out and when I called they got me in immediately. the warranty company only authorized my rental car for 5 days even thought it took 11 days. Rodney was the best and he paid for my extra days! I truly appreciate it!! My car even needed a tune up and it runs like brand new again. I highly recommend Rodney at Lampe!! He's truly the best!!!
Compliments to this Dealership - Corinne
This is without question, thee best service I've ever experienced at a car dealer the entire 64 years of my life upon this planet! No, I'm not a relative of anyone that works there! Just a completely satisfied customer! May I say "kudos" to Mr. Larry Green with my hat off to Mr. Ed Reynolds, Fleet Manager/Sales. "God Bless and thank you!"
Scot Eichenbaum is the bomb! - Paul V
Scot Eichenbaum is a great and trusted resource! I trust him without reservation and he made the shopping experience fun and painless.
Go see Scot.
Best Dealer I've ever worked with! - Linda L
Thanks to Mark Cross and SJ Denham for another wonderful experience! Honest, experienced, wonderful service. This dealership stands far above any other I've ever dealt with!
Best Sales Experience Ever! Ask for Billy - Ryan
Thank you Billy! Truly exceptional service and a great person. Listened to what we wanted, asked questions to help us make decisions, did an excellent job finding the color combo we wanted after he showed us multiple van exterior and interior combos in stock. He really cared about our experience and getting the vehicle we wanted. David also assisted us and was polite and helpful. Alberto was very nice and brought clarity to the financing, charges and additional purchase options we could choose and did including the extended warranty (opted for since new vehicles have tons of computer components and buttons that can fail and cost big bucks to repair, divided out over the length, was only a couple hundred bucks additional each year), gap insurance and Zurich protection. Very impressed and happy with our experience and purchase. Looking forward to returning for services visits and to buy our next Ram truck there.
Side note, I had viewed other dealers websites and even called them but chose to come to Walnut Creek CJDR when I spoke to my uncle about our interest in getting a Pacifica Hybrid. He has known multiple people there for decades and highly recommended them and their professionalism. It is rare to find people who have worked at the same dealership for 15, 20 years and that is true here because they are great people and a great dealership who care about the customer.
Pleasantly suprised!!first time reviewer! - Golfdad
2500 Ram had check engine light and 4 recalls!Great! I Let's just say the reviews were not positive for most dealership service departments,including this one!Reluctantly I called and left a message and later that same day Brenda called with instructions and set an appt time. (was about a week out! Haddad rudely informed me it would be two!!) Arrived at the appt Thursday morning and was greeted with enthusiasm by my service girl Amanda. She is very pro!Real genuine and soothing in an annoying situation, like potentially not having your ride for days! I picked my truck up on Friday @5 right before quitting time at 6. Only two days! I saw zero poor attitudes and everyone was buzzing around getting things done. She also sent informative emails and reminders all throughout the process documenting everything!! I was worried for nothing,Just sayin!
Easy and stress free - Lola
Very easy and stress free!! Very helpful and helped getting the best deal possible!! Cynthia was very patient and understanding with our needs. Thank you!!
Negotiable and patient - jtfortson24
Our experience was smooth and great. We weren’t pressured or swayed into anything we didn’t like or want. We had demands and they were willing to work with us in meeting those a. Thank you Sabino and Michael!
Great Service - dieselmike2
I brought my Ram in to have some warranty work completed on Wednesday, July 10, 2019. I called and scheduled work to be completed. Dropped truck off the morning of the 10th at 7:20AM. Lili Steele was the service advisor and got me in and out quickly and efficiently. I made a special request that the truck be ready by 12 noon and I got a call from Lili prior to 12 noon letting me know it was.
I appreciate the customer service by Lili and the rest of the Team at Auburn Dodge ( I also purchased my truck at Auburn Dodge which was a good experience as well).
I would recommend Auburn Dodge Service and Sales to anyone interested in the brand.
Found the perfect Tacoma! - kenneth62
My family and I are extremely happy with Chuck Patterson Toyota, and Conrad Wong's help with a truck I've been searching for over several months. Conrad's level of expertise made it crystal clear that he knows the cars he's selling, and was able to answer my questions as if he owned the trucks himself. My situation was pretty unique, and the upgrades I was looking for were very specific. When we found my perfect match, Conrad didn't go out of his way to try and recommend anything that wasn't needed, and when we sat down with financing, they laid all of our options out so that rather than feeling forced into anything, I could decide on what to add to make sure my new ride is covered correctly. No sales pressure, accommodating on price, and a great selection of financing options - I couldn't have asked for a better experience, and they'll be the very first place I check when we're ready for our next Toyota!
No B.S. buying experience! - MichaelV81
Christian Falcetti is hands down one of the most honest, hard working sales guys I've ever met. My experience was like none other. I looked at a car online on a Friday around 2:30 and submitted my info for a call. No more than 2 minutes later, Christian called, I told him what I was looking for, what I already had as an offer and what I needed to make a deal.
He wrote down and repeated everything I said and within an hour he called me back and asked when I could pick the car up!
Later that night, we arrived to trade in our car and pick up the next. Everything was washed and ready to go. He even helped move the car seats and license plate frame over to the new vehicle!
No BS, no haggling, he just got it done!
If you're in the market for a Chrysler, Dodge, Jeep or Ram, go see Christian! The entire team there was fantastic as well. No hard sells in finance, no delays. Just a solid dealership!
Service - Craig
On time with service quality parts helpful with scheduled maintenance friendly staff with nice waiting area plus available shuttle service available to and from appointment
Top Notch Customer Service - ridenourdiva
We purchased a 2019 Jeep Cherokee from Michael Thomas at Los Angeles Chrysler Dodge Jeep Ram. From beginning to end, we never felt pressured to buy and we had a positive experience. The customer service was amazing! Michael was patient and accommodating, and gave us an amazing deal. I would definitely recommend them to everyone.
Purchase - Smiley
Our salesperson, Shawn Lehay was excellent. Shawn was efficient and very helpful. Shawn was great with follow through. He called twice after the sale to see if we needed anything and/or if we had questions.
Very warm and welcome greeting - Cinking29
Excellent experience and gave me my 2019 hemi the exact car i wanted. Thank you i love my car and it’s my favorite one
Stockton Dodge Chrysler Jeep Ram
Assistant Sales Manager
Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys
Assistant Sales Manager / Finance Manager