My husband and I were in no rush in the market, thinking - Kris
My husband and I were in no rush in the market, thinking we would take the next 6 months to figure out what vehicle we wanted we had walked into a different dealership and settled on a vehicle there… it was quite bizarre, we never heard from them again -when my husband reached out to Jaguar of Lakewood, Nick immediately responded and gave us the convenience of text. He was extremely helpful and knowledgeable, not pushy in any way and continue to follow up. Almost immediately the general manager Tom equally sent us an email saying you’re in great hands with Nick but I want you to know that I’m here to help as well. Ultimately, we made one quick stop out to the dealership so they could assess the car. I was turning in, Both gentlemen could not have been more kind and comforting. We made a decision immediately because of Nick and Tom… I was not even interested in Jaguar until their follow through and because of our experience at the dealership we pulled the trigger. They could not have made this experience more enjoyable, more effortless, and with me, leaving more confident that I made the right decision.
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