The good: Brandon, our salesperson was knowledgeable - ChisRule
The good: Brandon, our salesperson was knowledgeable about the vehicles we were interested in & he was lovely to work with.
The vehicles we ultimately purchased, we love.
The bad: One vehicle we originally purchased should not have been for sale in my opinion & must agree because it’s no longer for sale. We did have to return it.
The room for improvement: The length of time for used vehicle turnaround is unreasonable. I purchased two vehicles from this dealership years ago (that sales person is still there so it’s obviously a great place to work) & it was a much better process at that time. I have faith that they’ll improve the current process. At least I hope so.
I will return to Manchester Honda for both sales and service. The Used Car manager, Allen, was really nice and so was the Finance Manager, we only met him briefly.
We will definitely ask for Brandon Acosta again and my original sales person was Dave Babella who was also great although he didn’t help us this time.
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