Go no further ... Go to Kam - KateHanson
I once again found myself going to Honda of Westport and working with Kam. My lease was up and a CR-V was in my very near future. Met with Kam on Wednesday and drove away with exactly what I wanted, my new CR-V on Friday.
He listens, he smiles, never pressures and gets the job done. Really, if you find yourself at Honda of Westport. Kam is your guy. This is my 5th Lease and once this lease is up I will back with Kam.
Thank you Kam for all you do.
Top Reviewed Specialists At This Dealership
MINIMAL STRESS.... - Thota
My Salesman ( Mr.Christopher )was courteous, friendly, & very helpful-no pushing. Overall minimal stress of what is a usually stressful endeavor. Between Chris & the Manger ,They worked very hard to reach a final deal which I really appreciated....
Straight-shooting and Honest - Happy Customer from Farmington
This was my first experience with Dave Paolino and Sullivan Honda. Given that I live 30 miles away, I conducted this entire transaction over email, on the phone , and via texting. I kept waiting for something to go wrong, for additional fees to be added, for the normal experience I have when dealing with a car dealership. I was amazed to find that everything went perfectly. Dave's initial offer beat the competition, he fairly assessed my trade-ins, he found the car that I was looking for, he was responsive, he was knowledgeable and he basically did everything he said he would. There was no haggling involved because Dave treated me like an intelligent knowledgeable customer, and he made offers commensurate with that sales strategy. I would certainly highly recommend Dave, Tim and the team at Sullivan to anyone I know who is interested in a Honda. Oh and BTW - I love my Clarity. I have driven 150 miles and have not used any gas.
Sales and Leasing Consultant
Great customer service, - Anas1964
I’m always happy when l bring my car there at Courtney Honda. I trust them,. Great service .And fair price. Bob ,, thank you for being a gentleman to us. :)
Guys, Thumps up! keep it up!!
Sales & Leasing Consultant
Sales & Leasing Consultant / Finance Manager
Sales and Leasing Representative
Efficient and Hassle free - GoPats2018
My husband and I were looking for a used car. We found some cars on the Brandfon Honda website and spoke with Kristen. She had the cars ready for us to test drive the same day. We were greeted by Grandell as soon as we arrived. We met with Kristen briefly and Grandell took us for a test drive in each of the cars. He was patient, knowledgeable and had a great sense of humor. We purchased a car the same day. It was the most efficient, hassle free purchase I have ever experienced. I highly recommend this dealership and our salesman Grandell! It was our first time buying from Brandfon Honda and we would definitely buy from them again in the future.
Pleasant Experience - CAM
We had a calm, hassle free experience with Jacob. We plan to purchase a new car in the near future and will definitely work with Jacob.
Sales & Leasing Associate
Great Experience! - Sal Sanson
Rej Bilachie, is one of the most honest and respected people I know. I have known him for years and always chatted about buying cars from him. He would tell me if I could afford what I was looking for on many occasions. I finally had an opportunity to buy from him and just like a great friend he made the whole experience fun and enjoyable. The service manager gave me a great trade in and fantastic price that I could afford. No hassle ever just pure happiness for my buying experience. Executive HONDA makes you feel like family. Thanks again Sal Sanson.
Very Professional and Helpful - Descent327
I walked into the dealership and felt warmly greeted by all employees. Milady or Milly was my sales representative and she took care of me the whole time. She made sure my car and every alteration was placed on it in a timely fashion. Chris Paranzino was the sales manager and put together an excellent deal for me pricing and all. Mohammed in finance found me the best interest rate and stayed on top of banks to ensure a smooth transaction. I ended up purchasing a 2018 Honda Accord Hybrid Touring and honestly had no idea what new features were involved on this vehicle, being that it was a hybrid. Jeremy actually demoed the car for me and professional answered any and all questions I had. I highly recommend this dealership. I was definitely impressed.
Friendly & comforting - Raulmartins
My husband and I had gone to a few different dealerships prior to going to Honda. I was in the market for a new car but hadn’t decided which one yet. Every dealership experience was overwhelming and I always left feeling like I had a lot of information but none of my questions were answered. When I would try to ask, they’d push me on talking numbers immediately.
This was not the case for Honda if Danbury. From the moment we walked in, I felt comfortable, relaxed, and confident. What really sold me on my vehicle (other than my spectacular car!) was the incredible customer service we received! Thank you so much!
Service Plus!! - Carol's Civic Touring
I came in for my first oil change, It took much longer than expected because my stubborn car would not update the maintenance. Jaime and the service manager explained the issue and kept me updated on the progress. They were kind enough to adjust the charges, too, because of the longer than usual wait time.
Used Certified Purchase - r2d2
I worked with Loai at Hoffman Honda and he was nice and professional.
Also James was very helpful in getting my car registered in Mass.
Service Department Review - lac
I have always experienced professional and accurate service at Lia Honda, Enfield, but my visit on November 16 was made even better through the efforts of the service person I had on this visit. Stephen Crafsic was courteous, knowledgeable and very easy to work with. He took the time to explain every detail of the service I was receiving and also what future service I should anticipate. My car was ready within the time frame quoted. I was so comfortable working with Mr. Crafsic that I wondered if I could request his assistance on future visits.
A Wonderful Experience! - RedSox17
I recently made my first vehicle purchase and I couldn't be happier that it was with Cardinal Honda. I wanted to give a moment of recognition of the outstanding work and dedication Amanda put forth in helping me find the perfect vehicle this past week. She had recently helped my father the month before and was described as making the experience "just what he hoped for". Therefore, I was excited as I set my journey for my first vehicle purchase. Amanda displayed a high level of professionalism, outstanding patience, and a wonderful work ethic.
Furthermore, I want to thank Tobey and Elvis for all the help and their patience as well. I couldn't have asked for a better first car-buying experience.
The staff at Cardinal Honda go above and beyond each and every day and I just wanted to give some recognition for all their hard work.
Extremely Disappointed and Upset!! - Honda2015si
I would not recommend Honda of Westbrook to anyone. During the test drive I heard a noise but I was assured it would be taken care of. The service MANAGER supposedly look at the car and fixed the issue, however on the ride home, I noticed the same exact noise, which was 1st gear clutch noise. I immediately contacted the service department and brought it back the next day. So they could take a look at the my car AGAIN... service manager said they replaced both of the axles in the front and fixed the issue. I came back to pick it up the car and come to find out it’s still making the noise as before. Now they’re giving me the run around saying it’s the struts. I had another certified shop look at it for a second opinion and he said that car needs a new clutch, flywheel, throw out bearing, pressure plate and so on. However Honda of Westbrook doesn’t think that’s the issue because they won’t spend the money to fix the car the right way, instead they are fixing up all the other parts that should of been taken care of before my delivery date. In the mean time weeks have gone by since I purchased the car. I’m not able to drive yet and the noise still isn’t fixed.
Subpar Customer Service - Lan
We had an appointment for service on Saturday, October 13th at 9:30am. I called the servicing department on Thursday to ensure the car can be dropped off Friday evening and serviced the following morning because my mother was asked to work last-minute on Saturday morning. I was reassured that the car can be dropped off and upon dropping off on Friday evening, I informed 2 people in the servicing department that the car was outside and the key was in the drop box. At 9:30am on Saturday morning, I called the servicing department to check on the status of our appointment and was informed the drop box had not yet been checked so they had not taken in the car. I politely asked the worker to give either me or my mother a call when the car was taken in and there was an idea or update as to what was going on with the car. We never received a call, but when my mother was dropped off at the dealership at noon on Saturday, she was told that her appointment was cancelled and her car would be serviced around 5:00pm after all the other cars were seen because we did not fill out the "What time will you pick up?" slot on the drop box sheet. I did not fill that portion out because we were unsure what was wrong with the car and how long it would take to fix it; the question was not "When do you need the car back by?" So instead of the service department taking 5 minutes to give one of two numbers provided on the sheet a call to ask about this matter, they chose to inconvenience my mother by hours by voiding her appointment. They did end up taking the car in for servicing briefly after my mother and I had a word with the worker. The next day while my mother was driving the car, she heard a snap under the car and pulled over. There was black oil all over the passenger side tire, door, and under the car. I am sure it is no coincidence that this happened after being serviced in Watertown. I have since called Honda of Watertown to inform them of the situation and Carol in servicing was nothing short of kind and sympathetic to the situation; she has been the only worker at this branch that has upheld the values of good customer service. We chose to contact the Honda in Torrington, CT for service since then and they have been extremely helpful.
Service - Gayle
Bought my Honda CR-V here and was an excellent experience, however, i made an 8:30 am appt For an oil change and when I got here they told me it would take 2-3 hours. He said I was scheduled for just a drop off not a scheduled time even though someone had called me the day before to confirm my 8:30 appt. I’m furious. They should at least tell you when you make appt. how long it will take. Very disappointed in how they run their service department
Curtiss Ryan Honda
Honda of Westport