Great experience! - S.L.
Norman Johnston was awesome. No pressure, relaxed atmosphere. Very thorough in explaining features of the car. Everyone was super nice and friendly. Would highly recommend Naples Acura.
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
Always a pleasure to see Bart's smiling face! - MESGator
Bart Bartley never disappoints. Whether my visit is to fix a problem or just normal maintenance, he is always organized, prepared, and able to tell me exactly what I need to know in non-technical terms. He is the ultimate professional in every way but I feel like I am talking to a friend and neighbor. I always feel like I am in very good hands. Crown Acura has a good man in Bart and he represents the business very well. Thanks Bart!!!
Sales and Lease Consultant
R&R my battery!!!... - rdxgary3
Great service and quick service on my dead battery for my Acura RDX... I was in and out of the dealership in less than an hour... Thanks!!!...
Excellent, as we have come to expect! - Lora's RDX
Jenkins Acura sets the standard for excellent customer service in the Marion County and surrounding area. We have purchased five vehicles from this dealership and the experience cannot be surpassed. Jenkins Acura is the best Dealership. Bobby Kraft sees to every detail of our service requirements and goes above and beyond to make servicing our Acura a 100% positive experience The service department, including Cindy, works as a team to put the customer first and not only meet but surpass our expectations.
Gold Level Salesperson
Certified Product Specialist
Female Widow - 7crackerB
As a widow, I had never dealt with car buying/trading. I was anxious that I would be taken advantage of...didn’t happen! Chris, Ed and Matt walked me through the process and options.
I am delighted with my new Acura ILX! Thank you.
Exceeded My Expectations For Leasing My Acura RDX - Red RDX
I visited Rick Case Acura because I was looking to lease a 2018 RDX. My salesperson was Kimberly and she exceeded my expectations in her knowledge and willingness to deliver great customer service. She provided a proper presentation that allowed me to understand the vehicle's features. I decided to do the lease and then comes the hard part for me and that is the negotiation. Kimberly and the Sales Manager were great to work with and assisted me in getting a good deal.
I picked up my RDX the next day and the process was smooth. I was introduced to my service contact person, the service manager, and the cashier.
I could not have been more pleased with the entire process
best car buying experience ever - gigi713
Jose, the salesman, was great. He was informative, knowledgeable, honest, great attitude, and seemed genuinely interested in helping us. Also his display of Acura employee awards was impressive and reassuring to me that he knew what he was doing based on his experience and good customer service.
Gave a warm welcome, made me and my live ones feel in trust. - Jessica07
I like how he works , excellent sales man he made us feel in trust hes a good person and gave us a great deal he deserves a five star. I’m happy to have him as my sales person because I’m happy with the choice of my suv cr v Honda he was really patience. Excellent customer service!!!
Sales & Leasing Consultant
Sales and Leasing Consultant
I was just stopping in for a test drive... - Miriam305
I wanted to test drive the ILX so I stopped in to the Acura of Pembroke Pines showroom on a rainy Saturday afternoon. I was promptly greeted by Ron who has to be THE nicest car salesman I've ever encountered! He was honest, professional and kind throughout the entire experience. I had no intention of making a purchase on the spot but, the sales manager Scott presented me with a deal I could not refuse! After owning my previous car for over 8 years I was a little apprehensive on purchasing a new vehicle but, the team at Acura of Pembroke Pines took great care of me and made the car buying experience actually a pleasant one. I would hands down recommend them to anyone in the market for an Acura. They are lucky to have Ron Comrie on their sales team and I will refer my friends, family and coworkers to him. Great job!
New Car Sales
GREAT CAR BUYING EXPERIENCE - SWG
My car buying experience was indeed FIVE STAR!!!! The salesman Carlos Narcisse was superb and very professional. I happily recommend Coggin Acura. Consider Coggin Acura for your next car purchase.
Sporty 2019 TLX - Corey
I leased a 2019 TLX ASPEC from Delray Acura. Ron, Irwin, Derek and Claudia were all excellent to work with. Process was easy. No games. The price we agreed upon over the phone was the price I paid. They beat another dealership's offer by a good amount.
Would definitely recommend this dealership!
$89 Special - Margaret Bartlett
Kevin Agustin, has been my service rep. since Merrick Wade was promoted. Kevin continues to follow in Merrick's footsteps. He is easy to work with, professional and does what he promises. This visit was a last minute request by me, and Kevin got my problem resolved and out the door quickly.
VERY VERY PLEASED WITH KEVIN AND THE DUVAL ACURA SERVICE DEPARTMENT.
Service Department - annie528
Thanks to Stuart in the service department for giving us top rated services. Acura Dealers have always been my number one car dealership. We told him how much time we had because we were passing through Tallahassee and they exceeded out expectation.
New Car Lease - Jim and Marie
Overall experience was excellent. All personnel were friendly and knowledgeable.. The transaction was efficient with no hassles or back and forth regarding price. We appreciated the straightforward approach,
First car - Sheilaj
This was my first time buying a car and mrs.Angie never left my side through the Whole time she Believed in me besides doing her job And i’m very thankful that She Help me fine the best car Ever And i thank you You Everybody The Team Is very helpful
Friendly but incompetent - Pierre
Not only was my problem not fixed (and paid for in full) but the car was in worse shape after it left the garage. They created a drain on my battery. They claimed that the problem was the battery. I purchased a new Acura battery from them and a week later the new battery was dead again. They do not answer phone calls. Ten days with the new battery, the car cannot be boosted. I am still trying to get their attention with no success.
Very helpful with Gary Kuminka - barbara
When I arrived to walk around to look at the new Acura MDX models, I was greeted by Gary Kuminka
with a warm greeting. Very helpful and had many suggestions and I purchased my new MDX and
extremely happy. And he was very knowledgeable about all the new and fancy technology. Would highly recommend.
You don’t get your money back - kathyl
My husband and I visited this dealership on Monday morning, June 11. We were ready to buy a car as we had done our homework. The salesman said they did not have the car on premise (2018 MDX Advance) but could locate one at another dealership. We reached an agreement based upon them locating the vehicle. I was asked to make a $500 deposit which would be returned if they were not able to locate a vehicle. They had until the end of the day, Thursday June 14. They were to keep me informed throughout the process. I did not hear from them so on Tuesday evening I called. The salesman said they think they located one - I reiterated the deadline. I heard nothing except for a text to my husband asking if we would take a AWD instead of FWD. I was buying the car but he texted him. I said no. I heard nothing again so on Thursday I called. The salesman said they would not be able to locate the car. I asked when my deposit would be returned to me and he said by 5:00 pm and would email my receipt. I also said that we would buy a 2019 when they came in since it was obvious there were no 2018 and keep me posted. Nothing was done and I called the Sales Manager Friday afternoon. After explaining it all over again he said he would return the deposit and text me when completed. It is Saturday night and still no deposit returned. This is the worst service ever. Don’t trust your money with Fountain Acura in Orlando.
DON'T TRY TO BUY A CAR HERE THEY'LL WASTE YOUR TIME - mvh727
test drove a car, emailed later that evening and made an offer. The manager, Adam Safdari, emailed me back agreeing to price, i got there yesterday ready to buy and he tried to pull the ole bait and switch, brought out a different vehicle that i had NEVER seen before, then wouldn't honor price for the car i ACTUALLY drove. Don't waste your time like they did mine! TERRIBLE service.
They are the best! - Realtor
I had never owned an Acura and once I visited Acura of Orange Park, I was so impressed with them that I purchased an RDX. I loved my experience with my salesman and the follow up with Mr. Twigg. I would highly recommend them to everyone
Scammers!!! - Israel Renta
I will like to warn potential customers about the risks of trusting this dealership service department with your maintenance needs.
They are scammers that practice deceiving techniques. I was at the dealership for a simple oil-oil filter change and a four wheel alignment. The service advisor informed that the vehicle has a rear main engine seal leaking. He also added that the oil pump was leaking as well. He quoted $1,600 plus shop supplies and taxes. I couldn't believe what I was hearing. My garage kept 2006 Acura TL has only 55,000 and has been well maintained. We never observed evidence of any oil leak on our garage or drive way. I asked the service advisor if he could show me the leaks. There was oil on the undercarriage but I realized that the oil was new and not coming from the car. They had sprayed new oil over areas of the undercarriage to create the impression of a leak. I asked for them to clean up the areas and proceed with the oil change and wheel alignment. When I droved away $205 later I noticed the car was not aligned. I spoke with service dpt. manager Nestor Diaz whom disrespectfully denied what happened.
I have purchased all 4 of my Acura's from James. The... - Jcravey
I have purchased all 4 of my Acura's from James. The level of customer service cannot be match anywhere. This dealer is top notch and is highly recommended by me.
Tim Smith Acura