Sparky is a great! - Lorelei.risser
I bought an acura from Sparky this week, easiest car buying experience I've had to date. He was extremely helpful & a wealth of knowledge on the vehicle. Enjoying my new ride to the max with his help! Thanks again!!
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
Acura Brand Specialist
Great Experience Again - Brackin4
Third car purchase from Crown Acura and Gary Scott. Great experience every time. Would recommend to everyone. Never pressured and took the time to go over all the features with us. Will return again and again!
Leslie Magruder made the paperwork process a pleasure. Prepare when we walked in and expedited the signing of the documents so we could get to enjoying our new RDX.
Thanks to the entire team at Crown Acura.
Sales and Lease Consultant
Excellent - TWord
Jenkins Acura Ocala FL gives me the best service of any shop I have used. Cindy Duckett and Bobby Kraft genuinely care about their customers.
Gold Level Salesperson
Certified Product Specialist
Excellence - JULIANAORTIZ3
The service given was excellent, in this location all employees are always friendly and willing to help. And the price are fair compare to other places.
Lakeland Regal Honda 4x repeat customer - DaLee
I have purchased my last four vehicles from Lakeland Regal. I have always appreciated the expedience and professional friendliness of all the employees there Every employee I have had the pleasure of dealing with has gone to the limit to attend to my needs. I highly recommend this dealership.
Sales & Leasing Consultant
Sales and Leasing Consultant
My RDX purchase with Ron - Dh3156
Although we arrived around closing Ron was very patient with us. He made it very straight forward. He really worked with us and he was not the only one.
I RECOMMEND THIS DEALER SHIP - crivas
Philip gave me great customer service! He helped me get the car I wanted and made me, my family feel welcomed. He always had a great positive personality and was well informed with all my questions I had.
Exceeded My Expectations For Leasing My Acura RDX - Red RDX
I visited Rick Case Acura because I was looking to lease a 2018 RDX. My salesperson was Kimberly and she exceeded my expectations in her knowledge and willingness to deliver great customer service. She provided a proper presentation that allowed me to understand the vehicle's features. I decided to do the lease and then comes the hard part for me and that is the negotiation. Kimberly and the Sales Manager were great to work with and assisted me in getting a good deal.
I picked up my RDX the next day and the process was smooth. I was introduced to my service contact person, the service manager, and the cashier.
I could not have been more pleased with the entire process
Great experience - dang1987
Execcelent sale resperensetive and great experience , burly he so nice give us a very good time of staying here . And Wendy she is a very nice lady
Used Car Sales
New Car Sales
MDX Lease - JD
We worked with Bill Mitchel, Bill is an expert with knowledge of all aspects of the MDX and RDX the two cars that we considered. I recommend this dealership as there is no pressure and no gimmicks. This was our second auto purchased at Delray Acura and will return when the need arises.
Easy Experience - Shelby
Friendly staff, efficient handling, and easy process. They also took me through all the bells and whistles of my new car. This was helpful because I had a long drive home. My favorite part is the certified used MDX that I took home.
Great re-leasing experience! - Another Good Experience
My salesperson, Mark Kiene, continues his professionalism and exceptional service with the re-leasing of my 4th MDX. Tim Smith Acura has always taken good care of my Acura vehicles and their service department is unparalleled.
Service - tjah1014
Highly recommend this Acura service department. They were prompt and pleasant. The waiting area was clean and had refreshments and reading material. My car was washed before it was returned to me.
Bad Service - Brosas26
I have been a customer for over 25 years. I am very dissapointed in the service dept.
I went for an oil change and the service tech said the next time you get an oil change which is 3500 miles or 4 months he reccomend I buy new tires. But only after driving about 300 miles someone noticed that the wires in my tires were showing. I feel like you never checked the tires. This is a totally dangerous neglect.
My second complaint is in October 2017, my car didn't start and someone helped me jump it. I took it to Acura and service person said they were giving me a new battery at no charge because it was under warranty. After a year, my car didn't start again. This time, Acura said the battery was okay and didn't know why car didn't start. A month later, my car did not start for the 3rd time. I went to Acura again and the service person said I have to buy a new battery. I asked him if it was a new battery when you replaced it a year ago, why is it dead after only a year. He said I dont know some batteries are like that. I feel like you guys gave me an old battery for my warranty replacement so I would be forced to buy a new one.
Very Professional Sales Consultant - Joel
My wife and I were on the market for a new car but had yet decided what type of vehicle to purchase.
We were very pleased with our sales consultant Zoran Micevski. Zoran was very polite and knowledgeable and it was very obvious that he cares about his customers. He was not just trying to sell us a car, he wanted to make sure we would be happy should we decide to purchase from Scanlon.
As it turns out, we did not purchase from Scanlon Acura because we ran across a different type of vehicle at another dealership that better served our needs. We really enjoyed dealing with Zoran and wish things would have worked out but I'm sure that at some point in the future we will be doing business with Scanlon Acura. Thank you again Zoran!
Wonderful people, great deals! - treegranny54
Great experience buying our new car from Davis Acura. Transaction was straight-forward no surprises and Angie out sales person was awesome. Will highly recommend this dealership for those looking for a great experience in buying a car.
Great service - JB2
Brought my TSX in for a sunroof issue. Issue was resolved quickly and under initial cost quote. I have always had excellent service here and all the service personnel have been great to work with. Alex Roland was who I worked with this time.
Excellence has become the norm at Acura of Orange Park - Reggie
Excellence has become the norm at Acura of Orange Park, Florida
I've started running out of ways to express my positive experiences at Acura of Orange Park. My first experience with them was sales........which was awesome; and it's been the service over the last two years that have impressed me again and again. Everyone they employ seems to be both personable and professional and everyone appears to want to help. It's obvious that customer service and satisfaction are priority one at this dealership. When it comes time to buy another vehicle.......I'll be here yet again. Kudos to the management of the sales and service staff.....they're doing a great job.
You don’t get your money back - kathyl
My husband and I visited this dealership on Monday morning, June 11. We were ready to buy a car as we had done our homework. The salesman said they did not have the car on premise (2018 MDX Advance) but could locate one at another dealership. We reached an agreement based upon them locating the vehicle. I was asked to make a $500 deposit which would be returned if they were not able to locate a vehicle. They had until the end of the day, Thursday June 14. They were to keep me informed throughout the process. I did not hear from them so on Tuesday evening I called. The salesman said they think they located one - I reiterated the deadline. I heard nothing except for a text to my husband asking if we would take a AWD instead of FWD. I was buying the car but he texted him. I said no. I heard nothing again so on Thursday I called. The salesman said they would not be able to locate the car. I asked when my deposit would be returned to me and he said by 5:00 pm and would email my receipt. I also said that we would buy a 2019 when they came in since it was obvious there were no 2018 and keep me posted. Nothing was done and I called the Sales Manager Friday afternoon. After explaining it all over again he said he would return the deposit and text me when completed. It is Saturday night and still no deposit returned. This is the worst service ever. Don’t trust your money with Fountain Acura in Orlando.
horrible customer svc - BlainFamily2015#
would never recommend anyone to this horrible dealer. worst customer service from sales to mgt. Nice to you at first but once you start questioning them on why the final numbers of the car they change from being nice to RUDE. They have hidden fees that they do not want you question or know about. would never give them my business or money!
Ask for Josh Parazine - Lmanzi
I’d rather have needles poked in my eyes than shop for a car but Josh is not you “typical car salesman “ he made the whole process easy and effortless. It’s hard to find honest and straightforward salespeople.
Call Josh at Acura Autonation I’m Sanford he got us a great deal.
Scammers!!! - Israel Renta
I will like to warn potential customers about the risks of trusting this dealership service department with your maintenance needs.
They are scammers that practice deceiving techniques. I was at the dealership for a simple oil-oil filter change and a four wheel alignment. The service advisor informed that the vehicle has a rear main engine seal leaking. He also added that the oil pump was leaking as well. He quoted $1,600 plus shop supplies and taxes. I couldn't believe what I was hearing. My garage kept 2006 Acura TL has only 55,000 and has been well maintained. We never observed evidence of any oil leak on our garage or drive way. I asked the service advisor if he could show me the leaks. There was oil on the undercarriage but I realized that the oil was new and not coming from the car. They had sprayed new oil over areas of the undercarriage to create the impression of a leak. I asked for them to clean up the areas and proceed with the oil change and wheel alignment. When I droved away $205 later I noticed the car was not aligned. I spoke with service dpt. manager Nestor Diaz whom disrespectfully denied what happened.
They live up to the reputation of dishonest - Dissatisfied customer
They never showed carfax when I was buying a certified preowned RDX. I asked if the vehicle has been in any accidents. Salesman Barak was dishonest as I would find out later. Info had not been disclosed and he had lied.
Typical dishonest car salesman and dealership.
Esserman International Acura