2,140 Florida Used Car Dealers

Our son’s Cadillac was towed to this dealership after - K

Our son’s Cadillac was towed to this dealership after what we believed was a simple battery issue. After three days, the service advisor, Dave, informed us that diagnostics would cost at least $2,000, but suggested we file an insurance claim because they suspected a lightning strike. After another week without a diagnosis, our Progressive insurance agent advised us the dealership was requesting even more time, which he reluctantly approved. Communication with Dave was unprofessional—he was unresponsive for days, used profanity, and eventually stopped replying to messages. When we followed up, the service director, Bill, let us know Dave was not longer working there, admitted that Dave was “nefarious” and promised to get to the bottom of the issue. Ultimately, the dealership determined that a sensor had been damaged in a previously unreported accident. We paid for the repair and picked up the car after it had been in the shop for three weeks. Less than 48 hours later, while our teenage son and three of his friends were driving home from a movie late at night, they experienced a violent jolt and heard metal grinding. They pulled over and discovered that several lug nuts had not been tightened and a bar connecting the tire was missing a bolt. The tire and part of the axle had begun to separate from the car. Thankfully, no one was seriously injured or killed. We confronted dealership immediately with video evidence that was taken from the roadside that night. When we requested a refund—at the very least a partial one—the dealership instead offered us a $500 store credit, but only if we signed a nondisclosure agreement. In other words, they attempted to silence us for $500, despite putting our child and others in life-threatening danger by not reassembling the vehicle properly. They took no responsibility. Please, before trusting this dealership with your vehicle or your family’s safety, reach out to me directly. I am willing to share the video from that night, as well as our full text and email exchanges with the Coast Cadillac team. This information could literally save your life—or the life of someone you love.

Service department if Terrible, always slow and behind. - blake460s

Service department if Terrible, always slow and behind. I’ve been going there for years and it gets worse and worse

The team of Jon Zedan and Jennifer woods provided - josebauzo

The team of Jon Zedan and Jennifer woods provided excellent customer service. They have earned my future business and my recommendation

⭐ ⭐ 2-Star Review: Dishonest Pricing Tactics-- Buyer - B

⭐ ⭐ 2-Star Review: Dishonest Pricing Tactics-- Buyer Beware After receiving a quote from this dealership, it became crystal clear how they operate. They advertise vehicles online with massive discounts; in my case, over $7,000 off MSRP, to appear competitive and draw interest. But, once you engage with them, they load the quote with over $6,000 in inflated, questionable fees and “optional” add-ons that were never disclosed upfront. Here’s what they tried to sneak in: $1,390 for “Paint Protection” – likely a cheap spray or sealant that costs them next to nothing and offers little long-term benefit. $1,390 for “Fabric Protection” – something like Scotchgard, which can be bought for under $20. That’s $2,780 total for basic protections that would cost under $100 to apply yourself, and probably aren't even top-tier products. $1,390 for a “Voltswitch GPS” – a GPS tracker most customers don’t request, typically worth around $100. $395 for wheel locks – a $40 accessory available anywhere. $979 for a “Pre-Delivery Service Fee” – essentially charging for vehicle prep already paid for by the manufacturer. $497.50 for an “Electronic Filing Fee” – an absurd fee for DMV paperwork that most dealers charge a fraction of. In total, that’s over $6,000 in padded costs. This completely erased the advertised "$7,000 discount." This is a TEXTBOOK bait-and-switch tactic: lure you in with an attractive price, then make up the difference with overpriced, unnecessary extras. When I pushed back, they claimed, “You’re still getting $7,000 off MSRP.” But that’s just smoke and mirrors. I was actually being charged that money back under different names. that is called deception. Worse, I was ready to pay cash, no financing, no trade; just a straightforward, simple transaction. The listing price looked great, but when I asked for confirmation over the phone before driving from Palm Beach to Miami, they refused to discuss anything unless I came in. Eventually, they sent a quote filled with all the above junk fees (none of which were mentioned in the listing.) If they’re this deceptive with a cash buyer, imagine what goes on in their service department! Upselling, inflated repairs, unnecessary charges? This is exactly the kind of behavior that gives car dealerships a bad name. It’s misleading, unethical, and a complete waste of time. If you're still considering buying here, demand an itemized quote upfront, scrutinize every charge, and be prepared to walk away. Better yet, buy from a dealer that doesn’t rely on deception to close a sale. They're out there.

I take my 24 Sportage to this dealer because of their - ICANRACE

I take my 24 Sportage to this dealer because of their work quality and professionalism of their entire staff. I got hit with the whole “sorry, we could not duplicate it” as the correction. As being one that’s in the business- I understand how customers get upset when it’s “not doing it” when you take it in. I certainly understand this is not the dealers policy, but it is simply every manufacturers policy that the condition must be present and evident before it will be covered under warranty. But I still want to applaud the guys at the dealership as they did as I asked in the turnaround time was fantastic. A+

My sister bought a car last month and she kept telling me - grace sotomayor

My sister bought a car last month and she kept telling me how easy it was and how much she loved her new Jeep. I now see exactly what she meant, I asked for her salesman, Jonathan and it was such a pleasure. I love my new Wrangler from Wallace.

🚨 From False Advertising to Hidden Costs & Broken - angel1928249

🚨 From False Advertising to Hidden Costs & Broken Promises 🚨included false mileage claims, overpriced extras, transmission issues, and months fighting for a small reimbursement

Incredible service! - tomletuli

Incredible service! Quick to help get to the point! Make you feel like you belong here! Phillipes service is the best!

I had a great experience at Wallace Cadillac purchasing a - BMMMONTERO

I had a great experience at Wallace Cadillac purchasing a 2026 CT 5 Cadillac sedan. The salesman were great and the management team were extremely professional.

Outstanding Customer service in sales and finance - STORMY649

Outstanding Customer service in sales and finance departments. Management as well right on target! Thanks

Excellent customer service Jason and the whole team do - ELLEPLAT1

Excellent customer service Jason and the whole team do a great job Highly recommend Wallace

Adrian was professional and attentive. - RSIMON42

Adrian was professional and attentive. He listened to my needs and sold me the perfect SUV

I'm happy with the used vehicle I purchased from Discount - djdanco

I'm happy with the used vehicle I purchased from Discount Autos of Opa Locka, FL. I'm happy with the deal I got, the attention I got, and the vehicle itself. Thanks very much.

The sales men Tony Marquez and Will Perez were very nice - robinr999

The sales men Tony Marquez and Will Perez were very nice and helpful and I got a great car for a fair price. That was the only reason to be there so all is well! Their offer for follow up help, as the car is full of great technology, is terrific. Mario the GM got really emotional when I questioned some of the issues but I guess that is his way. He wanted to walk off and be patronizing so I gladly talked him off the drama cliff. Not my circus, not my xxxxxx. Donnie the finance closer was a rude guy maybe because I am old woman, maybe I just don't know why. LOL but I have a lovely great looking car and I am really happy. (Sonata SEL Convenience)

The process was quick and easy and the staff was great - yhowell3839

The process was quick and easy and the staff was great and made me feel comfortable

This is the second car I purchase from Angela. - Mariyeli 13

This is the second car I purchase from Angela. She is very attentive and knowledgeable and always gets me a great deal. I highly recommend that you ask for her when you visit the dealership!

Always wanting to add additional services through - Cyfarmer

Always wanting to add additional services through recommendations. Getting better with video presentations when demonstrating needed services. Receptionist / handled my service needs was great and deserves promotion w/ increase pay.

I had an amazing experience at Love Honda in Homosassa! - Maggie Concepcion

I had an amazing experience at Love Honda in Homosassa! Anthony Garcia went above and beyond to help me get a fantastic deal on my car. He was professional, knowledgeable, and made the entire process smooth and stress-free. I’m extremely happy with my purchase and truly appreciate the excellent service. If you’re looking for a great car-buying experience, I highly recommend Anthony and the team at Love Honda!

Largely thanks to Devon Martin. - linita123456

Largely thanks to Devon Martin. Devon is always incredibly patient and attentive, really listening to my needs and preferences without any pressure. Devon made the entire process straightforward and enjoyable, explaining everything clearly and answering all questions thoroughly. The dedication to finding the perfect vehicle is truly appreciated. Devon and Mazda of North Miami are highly recommended for anyone seeking a low-pressure, high-value car-buying experience. Five stars!"

Pedro assisted me and showed me the 2017 Honda Civic - javiersantiago_07

Pedro assisted me and showed me the 2017 Honda Civic Coupe. He showed me great assistance and was very polite. I definitely recommend this dealership and they have great service!

I came in with strict parameters. - Ape

I came in with strict parameters. I was only interested in a Bronco lease deal I saw online. They didn't have the models which qualified for the deal so they knocked 2k off a higher model to make the numbers work. They even asked what color I liked and managed to make it green which was just a bonus.

Julius was great. - Cdf

Julius was great. Loving my new truck. I will most likely return in 2 years when it’s time for a new one

Dr. - DaisyJDuke

Dr. Rob was fabulous and helpful in getting us into our 2nd Jeep. Would absolutely recommend him to friends and family!

Was very pleased with my service I rely on the service - Eandphanley

Was very pleased with my service I rely on the service team at Lincoln Gettle. They are always helpful and polite. A Great team. They're the best!

We purchased a 2022 Toyota Highlander Platinum on 7/26. - alex.cole.1791

We purchased a 2022 Toyota Highlander Platinum on 7/26. Joe, our salesman was great. I would give 5 stars if this was based solely on our interactions with him. The driver seat ventilation was not working on the day we test-drove the car, a fact to which our salesman agreed and attested to. We received, in writing, an assurance from Dylan Dillard of Duval Honda that the seat would be repaired as a condition of the purchase and that if it could not be repaired, they would "unwind the sale." Again, this was provided by Dylan Dillard. We dropped the car off at Subaru of Gainesville, part of the same auto group (Lithia) and closer to our home, on 7/29. After initially determining that the seat was working correctly, we went to pick up the car on 8/1 and found that it was in fact not working and their master mechanic agreed and said they would take care of it. The following Monday, 8/4, Subaru of Gainesville sent both myself and Dylan Dillard of Duval Honda a repair estimate for approval. Dylan Dillard of Duval Honda refused to respond to this estimate, and would not return my calls, or the calls of anyone in the service department at Subaru of Gainesville. I was ultimately forced to text my salesman to get any response. Finally, on 8/11 my salesman notified me that the GSM at Duval Honda (whose name I do not know), Dylan Dillard's boss, was forced to step in and provide the approval that Dylan Dillard initially agreed to when we purchased the vehicle back on 7/26. The fact that Dylan Dillard of Duval Honda provides such incredibly poor customer service after the sale is the reason I provided this one-star review. I have rarely ever been so disrespected in what should be a professional relationship. We have, frankly, regretted the purchase and would return the vehicle if we could.

Excelente servicio por parte del personal en especial de - dasielfernandez042

Excelente servicio por parte del personal en especial de Marcos que me dejo saber todo el proceso del servicio a mi vehículo

Jacob L was splendid, he was first to listen to all my - Klockarsg

Jacob L was splendid, he was first to listen to all my needs. Didn’t try to upsell or give me other options, zero pressure felt like a friendly negotiation

I called to speak to both new and used car sales managers - notahappycustomer

I called to speak to both new and used car sales managers with a question about the car I purchased. They did not give me the courtesy of returning my calls. I reached out to my salesperson who tried to assist but management would not. Only giving 2 stars because of the salesperson. So much for being part of the Hanania family.

Helpful Sales Associate, But Pricing Was a - baxterw

Helpful Sales Associate, But Pricing Was a Dealbreaker Rachel, our Sales and Leasing Associate, was attentive, professional, and respectful of our time while we were searching for a truck. We initially planned to purchase a 2025 model, but she introduced us to a 2024 GMC Sierra that had just come off lease — low mileage, clean Carfax, and clearly well cared for by the previous owner. It was a truck I genuinely liked. That said, while we were prepared to pay cash, we were told the out-the-door price would be increased by $1,000 because we weren’t financing through the dealership. The explanation was that this charge offsets the profit the dealership would’ve received from financing — and while we understood the logic, after praying on it, we felt the move came off as a little slimy with Financing. At that point, the vehicle hadn't been detailed or inspected yet, but we had already put a $1,000 hold on it. During the wait, we continued researching and noticed that the market had a strong supply of similar 2024 GMC Sierras due to short-term leases ending. We ultimately went with a broker/concierge who helped us secure a nearly identical Sierra — same year, similar mileage — for $5,000 less out the door. While it didn’t include the step bars, bedliner protection, or cover, we’ll add those ourselves for far less than the difference (about 40% of the savings). When we received a counteroffer by text, it wasn’t even close to competitive — and at that point, the math just didn’t make sense. I do appreciate the dealership's lifetime warranty offer, but honestly, from everything I’ve read and researched about the GMC Sierra 1500, it’s built to last. Increasing profits through used cars being financed is a debatable practice — I personally don’t think it’s something you build a foundation upon. But after reading the practices talked about in the reviews, it’s clear the lens of what’s ethical or moral is in question. I hope the $1,000 refundable deposit is actually refunded to my bank account. That said — Rachel was a standout. If you do decide to shop here, ask for Rachel. She was the best part of the experience, and someone I’d gladly work with again.

The worst dealership in this area. - Mrmidnight61

The worst dealership in this area. Do not deal with these people. Bought a stand new jeep wrangler that had stop start issue as soon as I left the parking lot. Returned for service multiple times and they found no issues. 4 years later I’m replacing the aux battery $99 because they wouldn’t. Also had my company vehicle a dodge ram towed to them for ac brakes and diagnostics. They did nothing not even a test drive and said nothing was wrong. The next day it died. The worst dealership. Stay away.