Great Experience!! - Ram Truck
I did a lot of shopping around, and Hayes was able to do the discounts on the truck I was looking to get. My Salesman Paul was patient with my investigative nature, and did not try any high pressure sales job on me. This is my third vehicle purchase from Hayes, and probably won't be my last.
Top Reviewed Specialists At This Dealership
Sales and Leasing Professional
Internet Sales Manager
Very professional and personable staff - EarlAlfie
Patrick (sales person) & Kim (finance) made the purchase of my Wrangler JL a great one. I’ve purchased vehicles from Infiniti, BMW, Mercedes and these guys are high-class like those luxury class dealerships. Patrick made the decision process easy and stress free. No haggling and very helpful narrowing down my final pick. Kim was funny and kept the finance part painless
Sales & Leasing
Sales and Leasing
Internet Sales Manager
Great Service Experience!!! - babyface
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call.
When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour.
Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Very good saleman ship. - homadd
Very good experience over all. I will recommend this dealership to ever one. I bought a Jeep patriot
that I like very much. It had 48k miles on but looks and runs like new.
Assistant Used Car Manager
Great service - Happy customer
Bryan Caudell is very friendly and kept me informed on my service visit. Everything was taken care of as promised. I would recommend the service department to anyone else.
Another good service job - chattoogaflooring
I just had a recall done on my 2017 Dodge ram 2500 and they were very informative and they serviced it as well,Greg informed me of the recall and worked with me on my time frame
Did a good job and didn’t scratch my black rims when changin - IVEY.DUSTIN
They did a good job changing my tire and did not mess my black rims up and had a ok price on tires and fixed recalls on my truck
Senior Client Relationship Manager
Excellent Truck Buying Experience - AmyBD
My husband and I went to look at truck he saw listed online! When we arrived, we did not feel ambushed, instead we felt like friends hanging out! Donnie Flanders came and took us right to the truck and made the whole process easy and exciting. He worked with us on what we were willing to pay and helped us with a trade in! We highly recommend this dealership and choose Donnie as your salesperson!
Comercial Fleet Manager
Great service - Chrism
Went in to have 3 recalls completed on my Ram 1500. I was promptly greeted and out in about an hour. Test drove a new truck while I was there and will be back when ready to buy.
Internet Sales Specialist
Service on Ram - shannonrhodes
Mackenzie always gives me great service and car! She is very friendly and knowledgable. I always appreciate how quickly they get me in and out and on my way!
My purchase - Mary L Gentry
Thoroughly enjoyed my visit to Jasper Jeep a couple of weeks ago.
The staff was super helpful, but not pushy.
I was treated with the utmost respect and sincerity.
IF you have to be there... - Ggk86
Had the worst lemon of a Dodge Journey ever.
Thing after thing wrong with it. Roberto was always pleasant and was as upset as us when another manufacturer issue reared it’s head.
Great experience - Julian
My experience with this dealership was very pleasant. Ethan Ewing went above and beyond to make sure we found what we wanted and what worked for us. He was quick and efficient. Did not waste time nor try to push us in a deal we weren’t comfortable with. Explain every option thoroughly and in a manner we could easily understand. No hidden gimmicks. He has great integrity in what he does. He is someone I hope to deal with again in the near future.
Patience - MARCUSWALKER0683
The sales associates showed and gave me the amount of time that I needed to figure if the vehicle I was looking for was a right fit for me financially. They showed great patience and gave me a financial education along the way.
NEW CAR DIRECTOR
Above and beyond - Jason ‘08 Rubi
Nikki is always extremely helpful every time I drive into the dealership. I am always greeted by name and with a smile. If the service does not go as planned, she is always willing to go the extra mile to accommodate my schedule.
Great customer service! Nikesh Amin put me in a brand new ca - Kaydon18
Love the customer service! Nikesh Amin put me and my wife in a brand new Dodge Journey the same day. He took care of my family & we thank him.
Fantastic service and great pricing - Lprater37
My wife and I were involved in an accident that resulted in my car beging totaled so we began our search for a truck as we have a 1 year old son and had two Mustang GTs, we went to Athens Dodge Chrysler Jeep Ram to talk to Rob Neilson and he paired us with Sean Manzione and we told him we were looking for a Charger RT or a 4 door truck with a tow package. Without hesitation he brought us a 2016 Big Horn Ram 1500 and we loved it but as we were financing through my credit union they wanted the price lower and the mileage lower so we told Sean our price range and without missing a beat he showed us a Delmonico Red 2016 Ram 1500 Express and got the price BELOW where we needed it to be. He also listened to us and wasn't pushy and was just an all around great saleman to work with and when we go back to get my wife a SUV we will most certainly work with him and we will recommend him and Rob to everyone we know.
Travis Biles assisted worked wonders for my daughter. - Celesta
Great experience working with Travis Biles. He was very helpful with my daughter in purchasing a new car. She is very much pleased and I'm proud before she is happy. The grandsons have more than enough room in their new SUV.
Thank you Travis.
Salesperson was amazing! - ben
We worked with Keith and wanted a car with specific features that were difficult to find. He was creative and worked to get us what we wanted. He was in good communication with us and we always felt that he was working hard and above all he was honest. Excellent salesperson!
Great - Jcaraway0828
The service was awesome and i walked well drove away in the vehicle i came for the staff was very friendly and very honest i love doing business with them
Service Department - murrayb
Although I did not purchase my past 2 Doge Caravans from Hayes ( I'm A South Carolinian) I have had exceptional service and response from the Hayes Employees. I have been a customer for approximately 10 years .
Fantastic Dealership - Truckbuyer67
Absolutely loved doing business with Louie and his sales team. They are honest and knowledgeable about the cars on their lot. I recently bought a new 2017 Ram 1500 from his lot and have loved everything about the truck but have loved the price I payed and the service I received even more. This is one of the best car buying experiences I will probably ever have. Thanks Louie to you and your team. You guys are awesome!
High Pressure...not worth the drive - F150
Found the Jeep we wanted on autotrader at what looked to be a great price. Internet department was very responsive and setup a time to drive over ( 3 hours one way ). Got there and the internet person I had talked with handed me off to a salesperson. Negotiations were VERY minimum, low ball trade in offer, final price was not discussed with salesperson or sales manager ( Note: This is when I should have walked out but unfortunately I didn't ). Enter the finance person to start the sales pitch for extended warranties. We turned that down and thought it was over. When we got to his office the pressure really turned up. I refused several times so he brought in another guy to do a tag team of the high pressure sales of warranties. We finally caved in and bought one ( again I should have left ). When all was said and done we payed more than we would have locally, basically the internet price went way up with all the add on's and fees. Fast forward, we get the Jeep and drive home, find that it has a huge scratch on the hood. Contact the dealer and setup an appt to take it back for repair, drove 3 hours, got a rental, gave them one week to complete, drive back over 3 hours one way, pick up the jeep and the scratch is still visible, called and refused to drive back over there again and wanted it repainted. They agreed. Took to local Jeep dealership and had the hood painted. I will say they did make it right after some back and forth.
Overall....High pressure....very low trade in value....pushy sales of warranties. But did make it right in the end. Buyer beware.
Excellent Hellcat Buying Experience - Chris84
Very happy with my recent purchase from Springfield Chrysler Automart. Purchased a Dodge Challenger Hellcat from them and the process was fair, transparent and straightforward. I live several hours away and was able to negotiate pricing via a combination of email and text. Once we reached an agreement, I traveled to the dealer and the delivery/paperwork process was very quick and efficient. Lee, Jeffrey and Derrick were all very friendly and helpful.
Amazing - Mark123
My experiences with this dealership has been nothing short of amazing. Great dealership to buy from. Their customer service has been if not the top but one of the best I have experienced. Nice friendly staff and I look forward to buying cars here as long as I'm on this Earth
Service - Dennishight
Trim was loose but they handled problems quickly with out any problems or questioning why it brought it in an provided loaner veclial an kept me updated
Very pleasant experience - DREAMING
Mr George Hall met me on the showroom floor and took all the time I needed to answer my questions , he knew all the details about the vehicle inside and and out without being pushy, best car salesman I"ve spoken with.
Service Department - Maygog
I would like to thank Jared S. For all his help, very helpful with our 2 vehicle's . Our wait time was painless and quick.
Sales Associate Gemar Andre Ridley - Toyota Lover
Excellent salesman. Responsive to my needs and receptive to my constraints. I planned to buy a car that day and I did. Very happy with the service. Mr. Ridley went above and beyond to make sure what I was able to get a car that I liked for the price range that I wanted.
I worked with Antonio Davis and got me in the 2018 Chrysler - Terrell
Antonio Davis help me get into my second vehicle i purchased from him. I recommend if looking for a vehicle to go see him. He really cares for his customers
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