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Tyler Grant was great to work with. He did a lot of... - David.hayes
Tyler Grant was great to work with. He did a lot of searching to find the Jeep with what I wanted on it and spent a lot of time going over all the functions of my new Jeep. All in all it was a great experience. Thanks
Top Reviewed Specialists At This Dealership
New and Pre-owned Sales Consultant
Internet Sales and Leasing
Highly Recommended Dealership - Tim
So refreshing to work with a group of people that value your business! We had looked at several different dealerships for the right vehicle with little luck. From the minute we walked into their door, the folks at Jacky Jones CDJR were a breath of fresh air. They were willing to work with us and went above and beyond to earn our business. Carol Greenwood is such a joy! I could sit and talk with her for hours. Thank you so much for a pleasant vehicle buying experience!!
Good experience - JasonS
This was my second purchase of a new truck from Palmer. It was a great straight forward experience. They had me out of there in an acceptable timeframe and helped me anyway they could. I dealt with Randy and appreciated his patience working with me.
I came in looking for a new pickup. I found what I wanted... - jawesthoff
I came in looking for a new pickup. I found what I wanted and was able to go home with what I wanted the same day.
University Chrysler Dodge Jeep Ram in Rome Georgia has... - leonard.culberson
University Chrysler Dodge Jeep Ram in Rome Georgia has always been great to work with. The service advisors, Greg has always been accommodating, helpful and great to work with.
Unique Issues, Unique problem solver - julmen
The team at Jimmy Britt was swell, James Philpott is a great salesman. They found a vehicle to fit my budget, worked around some roadblocks, no issue with the sales staff what so ever smooth car-buying experience. Purchased a Red Ram 1500 big horn sport. Had to wait a few days to get the vehicle, and they worked around my work schedule.
A hold up occurred in the service department from receiving my vehicle before a business trip i cannot move or plan around due to it being a high-profile trip I cannot miss.
James Philpott (JT) kept in constant communication through out the exchange and kept a level head, even through this minor issue.
Senior Product Specialist
Senior Client Relationship Manager
Great service!! In and out fast and work was completed I... - Bob060460
Great service!! In and out fast and work was completed I was greeted as soon as I drive in and the service as I stated was completed quickly and professionally
Incredible experience! Family friendly dealership built... - Enjcrane
Incredible experience! Family friendly dealership built on values rarely still seen in a car dealership! Very impressed by their entire team. Well, minus their detail guys, but that’s ok! They truly knocked it out of the park. We got a great deal and was really treated like part of their family! We were truly blown away by seeing several of their past customers just stop in and thank them again for selling them a car. It was really a great experience!
Steven was great to work with! I can’t wait to bring my... - patreionm
Steven was great to work with! I can’t wait to bring my car back for a nice detailing on Monday August 3, 2020! Thank you!
Sales & Leasing
I can’t believe how far Paul went to make sure I was able... - lbyrd91
I can’t believe how far Paul went to make sure I was able to get in the car I wanted I’m so happy I went to them for my car. Thanks once again
Internet Sales Manager
Internet Sales Manager
It was so quick and easy getting all the paperwork done.... - logangabriel2017
It was so quick and easy getting all the paperwork done. Even though it wasn’t the Jeep I wanted it definitely the perfect suit for me! Recommend them!
NEW RAM PURCHASE!!! - lsjhdjjr
Outstanding experience! Everyone that we dealt with was very courteous and knowledgeable about the products that they sell. The business manager, Carl Gant, was also very good with the financial set up and closing of the deal. Overall we are very pleased with our entire experience.
Used Car Manager
General Sales Manager
My experience was easy and fast. Ariq was very helpful... - BRGRANDEUR
My experience was easy and fast. Ariq was very helpful and had awesome customer service. I plan on returning for all my car needs in the future. Keep up the awesome work you guys!
I was looking around for a car to buy and I decided I... - Marie459100
I was looking around for a car to buy and I decided I would go to Chrysler dodge in Thomson GA and I’m glad I did I ended up buying 3 cars from them within the week I dealt with Alex and Matt and they were amazing people they made me feel at home, they explained everything to me from the paperwork all the way down too the features on the car and what they did.they didn’t rush through to get me out and they both had amazing personalities as well thank you so much for your hospitality while I was there i will never go to another place to buy a vehicle but here you guys rock!!! This is what makes a company great thank you!!!
Comercial Fleet Manager
I had a wonderful experience at Atlanta west. The staff... - Rashad_43
I had a wonderful experience at Atlanta west. The staff was excellent! They made sure I got the car I wanted. My sales person TJ was awesome, iF I had to do it again I wouldn’t change anything. So go check them out. And make sure to ask for TJ
Professional, not pushy, everyone was kind and courteous.... - Paperweight
Professional, not pushy, everyone was kind and courteous. My salesman was very personable and had some insight what I wanted. The finance officer was also kind and professional, and everyone was patient.
Enjoyed working with John Tiner ! - stanmays
Great service from John ! Very knowledgeable and very easy to work with by text message. He was very patient with my wife after the sale explaining all of the truck's features.
Thank you to Jeremy for helping me find the perfect car.... - alexanderizabella
Thank you to Jeremy for helping me find the perfect car. He was super nice and helped me understand the entire process of getting the car. I 100% recommend Milledgeville CDJR. Thank you again!
The service representative were very helpful and... - alexrodd
The service representative were very helpful and profesional. I had a problem with my cruise control and they had it fixed diagnosed an fixed promptly.
Battery service. - abhambley
I had an aux. battery go bad and they replaced the battery. I was in the dealership for about 3 1/2 hours.
I did not have a scheduled appointment except to be there before 7:00am.
Monti was great and we quickly made a fair deal versus... - Green
Monti was great and we quickly made a fair deal versus wasting time. Email and text communication was great and helped close the sale. Ask for Monti
Service was great. Experienced, friendly and... - Michael_tracywalker
Service was great. Experienced, friendly and professional. Would definitely recommend this dealership. Impressed on how easy and fast the process was. Everyone followed COVID-19 procedures.
Gus was super helpful and completely patient with us... - LyssaCoffman
Gus was super helpful and completely patient with us since hubs was quarantined on base. He really worked with us and made sure we walked away satisfied and excited for our new vehicle!
James took care of everything and had the best customer... - Nickesha Roberts
James took care of everything and had the best customer service I've seen in years. Always called yo infom me on my car. I only trust this business with my Dodge.
JACKSON - leesburglady14
Ms. Hicks did a great job, she explain what the company did and how the company handle things and was listen very well to me.
I had my ram 1500 eco diesel in for service , not only... - Christopher Blanchard
I had my ram 1500 eco diesel in for service , not only was on time it was actually done before promised . I have but several vehicles here and always had a positive experience , and the service is great ! I wanted to say the service manager really has this operation running at its finest , thank you for making this easy and satisfying
If you want your vehicle damaged, requiring more repairs... - scott.gunter
If you want your vehicle damaged, requiring more repairs than originally necessary, Shottenkirk is the dealership for your next Jeep service!
I used this dealership as a matter of convenience, but their incompetence and fighting to get the new damage repaired is not worth the convenience. I now will drive out of my way to go to another dealership.
The following damages have occurred while at Shottenkirk: 1) scratches on the interior of the doors, 2) air bag deployed, 3) hood scratched twice, 4) windshield surround scratched twice, 5) AC control knob fell off, 6) headlight installed upside down, 7) multiple plastic pieces under the hood broken, 8) wires for the doors (that dealership denies having touched) left detached.
I’ve had to rent a car multiple times for up to 2 weeks, paying out-of-pocket. I’ve had repairs take much longer than estimated because there was a need for an engineer to fix the problem. In the most recent experience, I was told to pick up my repaired Jeep at 6:00 PM (service center closes at 6:30) only to wait until 6:30 to be told that it is not ready, and I would need a rental. As I was about to leave in the rental car, the technician was driving the miraculously repaired Jeep to me and the driver’s side airbag deployed, resulting in a trip to ER for the technician. I then had to argue about how that would be repaired. To the dealership’s credit, the airbag repair was covered, and I was told this would not be listed on my Carfax report. So, my Jeep finally repaired, I picked it up and drove to work, only to have it fail again, the same day. This time, a dead battery.
I hate writing negative reviews. I know, in today’s world, this could impact someone’s paycheck. However, I am very frustrated and feel this negative review may lead to improvement of Shottenkirk’s service center.
Awesome service. Amber Morris is amazing! Cass Burch is... - Martinez Newsome
Awesome service. Amber Morris is amazing! Cass Burch is the only place that I would take my car. Clean safe workplace. Ya'll ROCK. Keep up the good work.
Kenneth Busby was an amazing salesman! He made me feel... - zhill40
Kenneth Busby was an amazing salesman! He made me feel very reassured and he made the process very smooth. I wouldn’t definitely recommend him.
Very helpful, knowledgeable and friendly. I really... - Antrenise03
Very helpful, knowledgeable and friendly. I really appreciate all of his assistance and being genuine with my son and I. I will definitely send people to him.
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