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had a very nice experience at star ford don drysdale was... - schmidgall7
had a very nice experience at star ford don drysdale was great to deal with on my ford pick up. would recemend star ford to anyone mike
Top Reviewed Specialists At This Dealership
Used Car Manager
This was our first experience with a Lincoln dealership,... - Aakelly05
This was our first experience with a Lincoln dealership, and we were blown away by the outstanding customer service, selection of vehicles, and beautiful facility. Pam was supremely helpful both the day of our transaction and in the days following, making sure we understood all the features the vehicle has to offer. I will be recommending Fair Oaks Lincoln to friends and family.
I love coming into see you guys for service. Rather it be... - birdking69
I love coming into see you guys for service. Rather it be a Oil change or maintenance, I get tip top service.
We came from Springfield to purchase our new edge at,... - ROLEEN.THOELE
We came from Springfield to purchase our new edge at, everyone at the dealership was vary nice and helpful.
The service department exceeded my expectations. They are... - megan m.
The service department exceeded my expectations. They are always polite, friendly and great at communication. I've been to the Lincoln service department on multiple occasions when I brought my cars in for maintainence and also had some body work done on two different cars. They do great work and both Vincent and Jim always take great care of me. Phil who did some work on my car also was super helpful as well. I know I can trust them and that I'll always be taken care of.
Sales and Leasing
Amazing customer service! My salesman & the sales manager... - realflavaproductions
Amazing customer service! My salesman & the sales manager were a tremendous in making my purchase seemless.
Very speedy service. I was promised to get my car back by... - Pedro
Very speedy service. I was promised to get my car back by 2pm and got it back to me sooner.
My salesman Tim Henson was super informative and... - chr8cmKcampbell
My salesman Tim Henson was super informative and professional. He made my car buying process a breeze. Tim helped me get into the car I set out for. This man is AMAZING!!! Thank YOU Tim YOU rock!! 🙂Thank you to all the staff at Bill Walsh Ford for making me feel like family. I love supporting local buisnesses that go above and beyond for you! I completely recommend Bill Walsh 100%
Troy was extremely helpful, answered all of our questions... - ejbatch
Troy was extremely helpful, answered all of our questions and even sent me video since we are 3 hours away. I would absolutely refer friends to Gem City.
Jones and Ed are great individuals to work with! Couldn't... - thedemo34
Jones and Ed are great individuals to work with! Couldn't be more happier with my purchase and service. Six words are left to use.
ALL the employees we met at Shimmer, while searching for... - lphilli49
ALL the employees we met at Shimmer, while searching for a vehicle we’re very kind and helpful. We feel they bent over backwards to meet our needs. It ended up that we did not purchase a vehicle from them. However, this was more due to the distance of the dealership from our home.
Love the Bronco!! Everything about buying it was great!... - Kwes
Love the Bronco!! Everything about buying it was great! I dealt with Tim, Ed, and WJ and they were all professional and helpful! Buy at Vogler if you want a great deal and to do business with great people
Good Purchase experience.Super satisfaced with Aj... - sergi
Good Purchase experience.
Super satisfaced with Aj Soderholm. Wicksrtrom in Barrington.
Literally, we were just passing-by to check 1 interior finished, and we ended ordering the car less than 1 hour later. High inventory compared to other dealers, effective and great service. Highly Recommended!
Tony Feucht the salesman was Awesome! Jacob was equally... - Sasha
Tony Feucht the salesman was Awesome! Jacob was equally pleasent. The showroom was clean & tidy. I would recommend for trade in or a new purchase.
Scott Burdelik is the best salesman I’ve ever dealt with.... - Bigdave60612
Scott Burdelik is the best salesman I’ve ever dealt with. Keep up the outstanding customer service. Will recommend to my family and friends . 5 stars
Professional nice sale good people pleasant atmosphere... - Alex
Professional nice sale good people pleasant atmosphere the best finance I recommend the fast service to everyone.
Expert service. Quality help. Pleasant staff and very... - Vonski
Expert service. Quality help. Pleasant staff and very clean establishment.
There was a problem with fords extended warranty but... - Dale
There was a problem with fords extended warranty but Terry’s rectified it
Bought online parts from this dealer that was flagged for... - j.c.debrito
Bought online parts from this dealer that was flagged for fraudulent transaction. When I tried to reorder was met with difficulty so ordered from another dealer. When I finally received the merchandise I had two of the same product. When I return the merchandise I was informed that I would be charged with restocking fee on top of the shipping fee associated with the merchandise. Will not buy any more parts from them!
Wonderful service, knowledgeable technicians! I’m always... - Phelf
Wonderful service, knowledgeable technicians! I’m always treated like family.
Not a good experience with service. Had a key made and... - j
Not a good experience with service. Had a key made and reprogrammed due to a key that got stolen. Was told that reprogramming key would prevent the floating key from disabling the alarm or start the car. Car was stolen a week later. Dealer tone changed, and advised me that thieves can still get in the car and start it with "software". Does not sound like a good safety measure. Wasted a few hundred dollars for an extra key made.
Great Customer Service all around. Super friendly and... - brian.kappes
Great Customer Service all around. Super friendly and very accommodating. I’m not one to type a whole book so your 25 word minimum is not for me. I will say this…I’d have a Beer with all of em..Service and Sales!
I had a great experience with everyone at Napelton... - Houston Jeff
I had a great experience with everyone at Napelton Lincoln! I was searching for a Burgundy Aviator in the Houston area and had a horrible experience at Bayway Lincoln here. I found the vehicle I wanted at Napelton (in Chicago) and the process to purchase the vehicle has been seamless. They are handling the paperwork, financing (at a better rate than my credit union), mobile notary services and having the truck shipped to my home. I really appreciate all the efforts from Tim, Brian and the rest of the staff!
I took my vehicle here to be serviced for a recall which... - Knap1960
I took my vehicle here to be serviced for a recall which went fine. Also had them do spark plugs. They charged $180 per hour for labor. Which I could’ve had the same job done down the street for $120. I figured them being a Mercedes dealer I would pay the $180 for quality work which is the exact opposite of what was actually done to my vehicle. They left the rubber weather stripping for the hood laying on my engine. They did not snap the computer and wiring harnesses back together either. Basically just left parts of my engine compartment laying on top of my engine cover. I will never be returning to this dealership for service. Would not even trust them tightening a lug nut on my wheel after this experience.
I purchased a new Aviator from Ogden Lincoln and they... - Jacob
I purchased a new Aviator from Ogden Lincoln and they have been absolutely fantastic. I have brought my car in for service already for the first oil change and they did not disappoint.
Worst service out of any dealership ive ever been to.... - maddnotez
Worst service out of any dealership ive ever been to. Very unprofessional, rude and insulting and unorganized. Hidden issues with the car that they refused to fix once discovered. Managers dont take phone calls then when you email they couldnt care less once they get your money. They seemed to have lost my title, curious how this one pans out and going to contact the attorney general.
Excellent experience buying a new Cherokee L. Trade in... - Fonesce
Excellent experience buying a new Cherokee L. Trade in amount was agreed too over email with pictures and salesman and finance manager we’re excellent. Only reason for 4 star was brand new car was filthy in and out on purchase. Otherwise absolutely great.
Very helpful - Bill M
Karrah helped me find the car I wanted from a list of cars I brought to the dealership. Then she helped me get the payment I wanted. This was a second buy and I am just as pleased I as I was the first time!
They sell xxxx cars to unsuspecting people and don't fix... - Sna1895
They sell xxxx cars to unsuspecting people and don't fix problems on the cars they sell just patch them up so they run for short periods.
Westown Ford Lincoln
GM of Sales
Bob Rohrman's Schaumburg Lincoln