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Robert Kinney and his sales manager are great people to... - dan1871
Robert Kinney and his sales manager are great people to work with have purchased several f-150 and they work very hard to get the best deal for you and not pressure you into buying anything
Top Reviewed Service Specialists At This Dealership
Service dept top notch! Honest, proactive, and stand by... - dvscheib
Service dept top notch! Honest, proactive, and stand by their work. Robby is awesome and trustworthy!
Great place and plan to continue using Sharp for service.
Chuck is always so great to work with. He is very... - Hannah Norsworthy
Chuck is always so great to work with. He is very responsive and gets my vehicle in. My last visit he was able to schedule my oil change in a timely manner while I was was passing through Abilene. Being from out of town, I appreciate the service and do not mind the drive out of town for this service. Always the best.
Great sales staff and amazing service department...Very... - michellerenzi3
Great sales staff and amazing service department...Very friendly and professional. They were accommodating and I feel like we received a fair deal on our trade-in. Randy Robinson was amazing, would recommend him highly.
It was a pleasant experience going to the service... - OJAustin
It was a pleasant experience going to the service department for a change. They were knowledgeable and friendly. Will definitely bring the car back for more service when it’s needed.
My overall experience was the best I’ve had at a... - Becca
My overall experience was the best I’ve had at a dealership. John went above and beyond to help me get into the vehicle I wanted.
Always had a good to great experience at this dealership.... - M3X3328i
Always had a good to great experience at this dealership. Purchased my daughters car here and if I didn’t like German cars so much, I would definitely buy from these guys!
Great Service! The worst part is this survey where you... - 738505CHUCK
Great Service! The worst part is this survey where you force me to write 25 word review or I am unable to submit the survye.
Change this requirement!
I suspect most do not submit a survey because of this requirement.
We have purchased vehicles from Long McArthur Ford in the... - pinecone
We have purchased vehicles from Long McArthur Ford in the past. Dan Penner was the sales person. We have purchased a car from Dan before. This was my first time as a widow to buy a car and Dan treated me with respect as did the man from finance. I have been driving a Dodge van and it starting to cost more in repairs than I wanted to do. So I decided it was time to trade. This visit started out as a service visit and ended up as a sale.
Service Appointment Coordinator
Ellie was very helpful and knowledgeable. Super friendly... - Spence Schaefer
Ellie was very helpful and knowledgeable. Super friendly and super helpful. Would definitely recommend to assist with your buying needs. Excellent service. 5 out of 5.
Adam in this particular instance and overall every time... - Nate
Adam in this particular instance and overall every time I've taken my Highlander in for service is heads and shoulders above every other car dealership I've done business with. My problem was actually all on my shoulders (unrealized at the time) and regardless these guys did at least 3 backflips to take care of it and me. They didn't have to take care of it, didn't make me feel stupid over it and were nothing but graceful handling it. This is my second Toyota bought here and will not be my last. Thanks a million you guys-
Pressure Free!! - tracef02
We worked with Brandon Rush and he was amazing!! He was not pushy nor did he pressure us into anything. That was a huge relief. Brandon was so helpful and knowledgeable, it made our experience in buying a car, very refreshing. Brandon is a true asset to Donovan. Thank you so much for working with us.
Matt & Tracy Mahon
I actually bought this car from Luxury Imports in... - a_ray1971
I actually bought this car from Luxury Imports in Leavenworth. The car was transported from Hutchinson and I picked it up on a rainy day. I didn’t get a chance to look the paint over that well until the rain stopped and I could wash it. Although it had a clean car fax and no reported accidents the car had body work done on the rear passenger side and the paint wasn’t buffed out very well and they body shop that did the work left some masking tape under the rear bumper and some polishing compound inside the rear passenger door. I really love this car and the Leavenworth body shop told me they could make it look a bit better
Hands down the best car company in Lawrence! Would refer... - Mr. Shinskia
Hands down the best car company in Lawrence! Would refer to anyone looking to do automotive business! Never cease to amaze me with their care and support!
Friendly face at service time!
Went in for a recall. Everything went well. Steve was... - Jawitte
Went in for a recall. Everything went well. Steve was great to work with. Provided loaner vehicle to use while our Atlas was being serviced. Even washed vehicle before returning. Many thanks for all of your help and attention.
I own a 2016 Acura MDX. It has been serviced by Jay... - Wacbhall
I own a 2016 Acura MDX. It has been serviced by Jay Wolfe. The service was acceptable but not outstanding. The car experienced transmission problems at 84,000 miles. Knowing the problem a Jay Wolfe salesperson agreed to purchase the car on behalf of the dealership at an agreed price for cash. When I arrived at the dealership the manager indicated the agreed price was only good for a new car trade. He indicated there was a misunderstanding by the salesperson. Rather than standing behind their salesperson’s commitment, they reneged on their agreement. I will no longer deal with this dealership.
I’m super happy with the service at Lewis Toyota! Kaleb... - nextlevelrising
I’m super happy with the service at Lewis Toyota! Kaleb not only gave me a great deal on my 2017 Tacoma- with all the features that I was looking for, but came to pick up my truck to take it to Lewis for service while I was following the stay-at-home order. Kaleb is the best!!
Had a oil change at 930am. Had to wait until 1130am... - Niced393
Had a oil change at 930am. Had to wait until 1130am before the oil change was done. Should have just went to Jim Clark's right down the street, but I was in a new Ford company truck, so I thought I stay with Ford. Never again.
BEWARE OF SERVICE DEPARTMENT! I had a rack and pinion put... - lukasmay
BEWARE OF SERVICE DEPARTMENT! I had a rack and pinion put on my vehicle a couple of months ago, and upon getting it back, my vehicle has had a knocking noise when braking. I took it back to the the service department repeatedly (atleast 5 times), they even ordered what they called a "special tool", and they still were not able to find the cause of the knocking noise. Finally I gave up and eventually took my vehicle to Briggs auto, and they diagnosed the problem immediately: Academy Cars had loosened the cradle to install the rack and pinion and failed to tighten it back up, therefore it was moving back and forth upon moving and breaking. I called Academy Cars multiple times to tell them about their mistake, and everytime I called they told me they would speak with their people and get back to me. Well guess what, they never got back to me. I spoke with Lizz, very rude, no call back. Vanessa, very friendly, but still no call back and finally Debbie, whom is in management....and still no call back. Obviously they DO NOT care about their customers, and their service department is incompetent. DO NOT go here unless you would like to get a vehicle back that may possibly be loose and fall apart. Sorry but I'm telling it the way it is, I had to pay over $100 bucks to diagnose and fix a problem that this shop caused...and all I wanted was someone to atleast get back with me about the issue but that was too much to ask. This service department should not be in business.
I had my new Acura washed for free at my home under the... - ldnelson
I had my new Acura washed for free at my home under the new Luxury Experience program. Kenny, who washed my car, paid great attention to details, did a great job and was very friendly. I did not expect to get this level of service for free. I appreciate this service and will continue to use it.
Holm Automotive Center Inc
Robert Brogden Buick GMC