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I like the dealership, and the service personnel appear... - gmcdlc1
I like the dealership, and the service personnel appear to be knowledgeable. Sometimes communication is not so clear as to what needs to be done, but much was completed in a timely fashion.
I would like to know the status a little more, especially if something might need to be replaced since a problem could not be resolved.
Other than that and the fact that my tire light came on again, (have resigned to just let it go.) I am pleased with the way the truck is operating.
Chris in service was very helpful with my repairs. I got... - Eshleman1
Chris in service was very helpful with my repairs. I got in quick and it was finished by the next day because they had to order parts. They worked with the warranty company and had great customer service. Highly recommended!
Top Reviewed Service Specialists At This Dealership
From sales to service, this dealership is great! Close to... - mnagy
From sales to service, this dealership is great! Close to home, with a small town feel, I highly recommend this place for your next purchase or any service needs!
George berry is the best took care of all the banking... - Kyle
George berry is the best took care of all the banking info and went ubove and beyond expectations of perfeshionalism waiting patiently for my insurance check too come in from my total loss claim holding the vehicle for 2 weeks
I have always bought my cars from Marty and Marla Feldman... - lorene.romine
I have always bought my cars from Marty and Marla Feldman because of their great service. I will only buy cars from them in the future.
Overall experience is always very good. - Johnnie L. Ricks
It’s important to me that the dealer tried to solve the problem immediately & to make sure that the customer was satisfied. Calls are always returned.
bodyshop - KATERINA1992
i loved coming here. they treated me like family and did everything they could to help me with my AAA claim. they did everything they could to make me happy with my updated and and seeing friendly smiles every time is a HUGE plus! will be telling everyone about the collision center and if they need anything to see the ladies in the front!
Service is the best - Autumnoaks
Jason is the best service representative at Buff Whelan. He is very detailed and courteous. Jason always calls with the status of a repair and he follows up to see how the vehicle is performing after the repair.
Mr Jermmy was very nice and he solved my problem next... - saju
Mr Jermmy was very nice and he solved my problem next day. Previously I was not happy. I liked serra chevrolet of southfield. thanks jermmy
Parts Department - jeffs61chevy
Just wanted to say thank you very much too Marco in parts very nice guy ordered a part and had it there next day. I'm from west of Cleveland Ohio he had what I needed and got it out fast . I wish everything would go this smooth . Thanks Again Marco ! And too Mark Chevrolet to have someone who cares about people working for you. Jeff Cap
New vehicle - Chad
I went in for a scheduled oil change (and vehicle recall) and ended up leaving with a new truck. Brian Isch made the new vehicle purchase simple and straightforward.
First time here, now the only place I will go! They... - JodyF
First time here, now the only place I will go! They really listen. Got the run around from a third party warranty company. Mike and his wonderful crew member Brandon BOTH called them and wore them down, COVERED! Great bunch of people. Friendly and patient.
Body Shop Manager
Great experience - Jillian16
Tony was able to get me a deal that was fit my budget better than the previous dealership I went to. I am very grateful I was able to meet him and now I am in a 2019 equinox that I love!
Assistant Service Manager
Excellent - Chevy1014
Whole process was smooth. I was informed at the time of setting the appointment that the shop was behind and reminded at write up. Confirmed that it was ok as I had made a reservation for a loaner vehicle. I was informed of the progress while my vehicle was in the shop every day and notified once it was ready. Picking up my vehicle was quick and painless.
Honest Service - LUEDT1BA
I’ve been using this dealer’s service department for years, even though they are an hour away based upon how well they treat me as a customer. I do not know cars and the services associates have been superb in answering my questions. Their recommendations for repairs and maintenance repairs have been in line with standard recommendations and I do not feel they are trying to make an extra dollar by performing unnecessary services. The front desk has always been kind in person and over the phone. I would recommend this site if asked for my repair needs.
Fantastic service dept! - peggy.x.eaton
Thanks for having such a fantastic service dept!!
We are especially grateful for Bill McCue, who keeps our fleet on the road.
Peggy Eaton @ Quest Diagnostics
Excellent! - DSS
Did not make appt for oil change (scheduling was about two weeks out)-however, employee told us to just "come on in"--we had the time. Had one vehicle done within 25 minutes, went home, brought our 2nd vehicle in. We returned home, received call within 10 minutes that 2nd car was done. This included topping off fluids and rotating tires! Within one hour BOTH cars were done! Amazing work, great people! Not always convenient to get oil change, tire rotation, etc., (Usually drop car off night before, pick up next day....) But, this experience, by far, was painless and absolutely convenient! We were thrilled!
Shawn is service is great. Only place I'll go for service - Emmies cruise
Shawn in SVS is great. Honored my expired coupon because it was the 1st chance to get here. He didn't have to do that by any means. Very grateful customer.
Very trustworthy, honest and helpful. - Driver Bob
Will not find a more helpful group.They are all courteous and professional, yet give you the welcome that we all look for at a business.
Dan Williams - alhoppes
Working with Dan to resolve issues has always been a good experience. Even though the outcome was not always in my favor, Dan was prompt and considerate. Thanks to all at Shaheen’s
Friendly and helpful. Processed me in before my scheduled... - Gary T
Friendly and helpful. Processed me in before my scheduled appointment. Completed oil change and tire rotation service quickly. Received a complimentary car wash. HAPPY CUSTOMER! I'll return here for service in the future.
Service - pwatson751
Great first time service experience. I will be coming back in the future for continued maintenance on both our trucks. Service department is very friendly.
Saved my life - Happygirl77
I stopped in to see the dealer and while we were talking I told him that my van was jolting while I was driving. The owner, Lou, took my keys and took it for a test drive. When he got back he showed my that my spark plug was arching and sending sparks all over the engine. He was surprised the engine had not caught on fire! He had one of his service men come out and fix it there in the parking lot and he refused to let me pay for the fix. I’m so appreciative of the time he took- he seriously saved my vans life and potentially me and my children’s life. I will be forever greatful! Many thanks to Lou and his staff!
Took my car in for service. Good customer service,... - Markh1248
Took my car in for service. Good customer service, pleasent, informative and timely. Car was done on time and have had no problem since then.
Great, friendly customer service. The atmosphere was... - proftech92
Great, friendly customer service. The atmosphere was very pleasant and clean. I enjoyed viewing the showroom, as well as the outdoors display. Fast paced service
Allen Chevrolet Cadillac