Always a Pleasure - sgtloon
I always have a great experience here whether its a new vehicle or service. Purchased 6 vehicles from here over the years, and with friends and family over 12!
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Very friendly and helpful - JSturmfels
Mike Simon was very helpful in working with me to get the car that I was there for. Saw the car I purchased online and went to the dealership the following Monday; Tuesday I got the keys. Then with the actual paperwork Tom McIntyre made it very quick, easy, and painless to get everything signed.
Very accommodating - KCancro24
I came in for a quick oil change and was planning on waiting. Upon checking in, found out I had two recalls which would have made it difficult to wait. They offered a courtesy shuttle and I was on time to work! They also made sure to have it finished by lunchtime and sent the shuttle to pick me up. No loss work time, very convenient and my car was all fixed with a car wash to top it off!! Very happy 😁
Sales and Leasing Professional
Sales and Leasing Product Specialist
Sales and Leasing Consultant
Excellent experience buying my dream car - NOFUR20
From begining to end of purchasing my new car my experience was wonderful. Starting with Chanel who was the internet advisor. She returned all my calls in a timely manner without being annoying. She was instrumental in getting me the best price for my Corvette. From here I dealt with Jason who did all the rest. He went above and beyond with the delivery and explaining to me all the gadgets in my new car.. he even showed me how to use my phone. Last but not least Michael the manager who did not try and sell me anything I didnt need. Great experience at Chevrolet of Englewood
Great vehicle purchased with outstanding customer service - Lauren F.
Ziggy really new about the used product he was consuting me on. After driving the vehicle, I knew I was going to buy it. The negotiations went very easy. Met with the General Manager, Craig, and he also made me feel very comfortable with the whole transaction. Jerry did my paperwork and he got me out very quickly. Thank you Lester Glen Buick GMC for a great experience.
Excellent service - Joe
Excellent service. Both my salesman and finance officer were great. I would recommend Coleman Buick GMC to all my friends and family. It was truly a pleasure and not many can say that when they are looking to purchase a car.
Purchasing my leased car - sgsell
I have been going to Malouf for many years and my experience has always been good. Jack Taormina has always assisted me and my family whether leasing or purchasing a car. He is very courteous and knowledgeable about the cars we are interested in. Jack came in on his day off to assist me with the purchase of my leased car. That to me is what a great salesman is all about. TJ also handled the paperwork and completion of the sale. He is also very courteous and made the transition from lease to purchase go smoothly.
Sales & Leasing Consultant
Service - PALMTREE99_99
Always very accommodating and friendly, from setting up service to bringing in the car and waiting!
They keep you well informed and to what is going on with your car
Certified Sales & Leasing
Honest, Fair, Friendly - adavid02
Coming in just to look, Lou Cerota saw me in the lot and asked if he could help. Lou was very helpful in answering all my questions and the eventual test drive ended in a purchase. Lou was very patient as we went through the paperwork and he arranged it so I could pick up my 'new' used vehicle within a few hours. I would send anyone to Lou and this dealership. Every step of the process was painless and friendly.
Excellent - theresa18
This is our second & third time coming back to this dealership to buy our new cars. Bethanne, Tom, Amanda, Steven & Matt are a great staff to work with. All of them went .above and beyond to get us into our new cars . Thank you so Much
Friendly and convenient dealership - IGNORED
We purchased a new GMC Acadia from our salesman
Mark "Moose" Brodwater at Barlow Buick/GMC in 2017 and recently visited the dealership looking for a used Yukon. Although we ultimately found the car we wanted at another dealer Moose went out of his way to try and satisfy our needs. Way to go Moose. We will give you another shot next time we are in the market for a car.
Thank u! - Butterfly15
Thanks to Jeydi Serrano for helping me getting something that I always wanted. Good services. I recommend her 100%. She is a great sales person. Thank you for all of your help Jeydi Serrano.
Awesome experience! - Jonathan Spare
Professional and courteous! Steve Timanaro, our service advisory, goes the extra mile to ensure we are satisfied. This dealership has the best customer service that we've ever experienced by far.
Jimmy - Jims
Helped pair my phone cynthia always help me out thank you for your great service..... see cynthia at Jim Curley Buick GMC for the best service and Cynthia
TREATED FAIRLY - Len
We were treated fairly and courteously.through the entire purchase. In fact, the manager even arranged for an additional discount that we had not been aware of. The salesman, Jack, was professional and courteous, always helpful in assisting us..
Lease on 3018 Hyundai Elantra - rear camera trust
An otherwise nerve racking experience turned into a very pleasant one when I received the keys to my new lease on a Hyundai Elantra. All concerns were addressed by Sal Hasan so that I was able to leave the dealership with peace-of-mind that this vehicle would meet my needs for now and throughout the terms of my agreement.
Amazing Experience! - Felicia23
The staff at T&T Coast is wonderful! They made the experience of buying so effortless, fast and most importantly, enjoyable. A+ guys! Looking forward taking advantage of the extra packages I bought and seeing you for a car wash!
Laurence was a pleasure to work with. - K Harvey
I would recommend Miller dealership to anyone. Laurence Corsey was very patient and helpful at the same time. I was able to leave the lot with a vehicle that I truly love. Thank you again for working with me.
Unbelievable excellence - Brandi
We purchased a 2016 Chevy 2500HD while living 2 hours away. Mark Hathaway was patient and willing to provide excellence service. He made sure we were comfortable with the purchase every step of the way. Our children felt as if they belonged and were not a bother during the process. I would purchase another vehicle from this dealership even if I had to drive another 2 hours. The price was a steal and the truck was magnificent.
Disappointing Experience - fireman
after driving an hour and a half to get to the Kerbeck experience. I left without a new vehicle and totally disappointed with Kerbeck. their claim that they can beat any offer as they have all tnis promo money from GM was false. the offer i had from a local
dealer was better than Kerbeck could come up with. a total lack of creativity . then, they’re claim that “ they say what they do and do what they say” proved false. mr Kerbeck touts that if they cant beat another dealers offer that dinner is on him and he’ll fill your gas tank up to $20. a lie as nothing was offerred. So before you waste your precious time to travel a long distance to Kerbeck, i’d recommend you visit your local dealer first and get tbe best offer you can. I found what is touted on they're TV show is a bunch of bunk.Most disappointing experience i have ever had in buying or leasing a new vehiclle of the 26 vehicles i have had in my lifetime. a waste of my precious time. Never again will i attempt to deal with Kerbeck.
Never Again - Disappointedcustomer
This was one of the worst customer service experience I have ever had from start to finish. When I called to make the appointment I asked if I could drop off the car and pick it up at the end of the day (so I could go to work) and the girl informed me I had to show up at the time of my appointment. I dropped the car off yesterday and when I picked it up they informed me it was not covered under warranty (which I completely understood.) However, when I got it back yesterday the radio, blinker, seatbelt alarm, etc., did not work. I called them and they told me to bring it back in the morning.
I brought it back this morning and the man told me it was like that when I dropped it off. The navigation literally told me where to turn into the parking lot! After continually insisting it was like that, he then explained he heard a “thumping” noise when they brought it up. When asked why I wasn’t told any of this yesterday, I was told they assumed I knew since it was like that when I dropped it off. I was told that they do not touch the radio or anything that would affect that even though they told me they took the whole side apart yesterday. It was not until I had him speak to my husband that he admitted it may have happened when they were testing it to find the leak, but that it still wouldn’t be covered. To continuosly question me but have a completely different response to my husband was disgraceful. I paid 140.00 to get my car back worst than when I dropped it off. I am incredibly disappointed with how it was all handled and I will never return to FC Kerbeck or suggest that anyone else purchase a car there.
Very pleasant - Happy buyer
Ahmad is very knowledgeable about all the cars he sells. He was never pushy and worked hard to make a deal that we were happy with. He has a wonderful personality and is easy to talk to. He spent whatever time I needed to understand the features on my 2018 LaCrosse. I feel I will be able to call him if I have any other concerns.
Ahmad is an asset to Royal Buick and we will definitely recommend him to family and friends!
Get a written buyer's order before you go! - Al_L
Do yourself a favor - get a written buyer's order or do not step foot in this place. I negotiated via email and phone for two days with Margrethe. I was comparing her offer to another dealer’s vehicle that didn't have an option I wanted, and after raising my offer with Margrethe received a callback from her stating the out-the-door price is agreed to and to come on down to pick up my new Jeep. She seemed genuine and up front, so I drove an hour without that buyers order I usually require. I was greeted by Lenny, asked for (and briefly saw) Margrethe, but ended up sitting down with Lenny. Lenny was great, started the paperwork, took my cashier's check, trade in registration, and when asked to verify pricing before he walked away with my check he sent in the sales manager - I have a feeling Lenny had an idea of what was about to happen, because he didn't make eye contact with me at all after he pulled in the sales manager. The sales manager came in with a single number on a piece of paper and said after trade and down payment, this is your balance. The balance was 3k higher than it should have been based on the agreed upon price, and he fumbled through a story about how Margethe left for the night and some other manager must have worked with her on the pricing who wasn’t in today (we negotiated and agreed to a price today). I asked for him to walk me through his math so I could locate his mistake and was presented with an 8x11 sheet of paper with the smallest numbers you could imagine in a 3x5 area. He was increasingly unpleasant as I asked him to step through his process to arrive at the balance owed, and he became combative when I asked for my cashiers check, trade-in registration, and keys so I could leave. Don't waste your time here unless you have a written buyer's order *prior* to visiting the dealership. I invite Debbie Novick to reach out to me and will update my review should I hear from her.
Accomodating, friendly, helpful - Buddy
Mike Santucci is a great salesperson. He worked around me. I did not work around him. He clearly answered my questions. He remained patient when something I did not understand required further explanation. He relayed insider information without taking advantage me. I am not a car salesperson who sells cars every day.
Stan, the supervisor of Pre-Owned, was accommodating and gave me personalized attention.
Getulio of the Service Department, too, was helpful making sure I was totally satisfied. He worked around my schedule when I got regular maintenance on my car afterwards.
Mel, the woman at Reception, always greeted me with a smile. She, also, was part of the process. She directed me to the right person when needed.
Mia, in the Service Department, even cut a few threads hanging off my suit tie. You cannot get any better than that!
dont go here!!! one star is too high - unhappy
when you are buying they are very attentive with different people calling you.(even the owner)
once you make a deal they offer no help at all.
first review ever written, stay away!!!!
Not pleased at all - B.ramlow
purchased a 2012 GMC for $12k on a Saturday, the check engine light comes on very next day codes P219A & P219B. personal opinion is codes were cleared before purchase, however we have no way to prove this. this was a problem for us due to we are from NY and in order to pass the emissions inspection the check engine light can not be on. Dealership un-willing to correct the problem at all. Jim Cipolla was our salesman, and he states "I spoke with Brian Vaughan, our general sales manager and he said he would not pay to cover an item that isnt apart of the powertrain. I'm sorry"-who sells a vehicle and doesnt handle issues that come up the very next day after the sale!? Total BS. Do not recommend this dealer.
AWESOME SERVICE - Houston1423
They went over and beyond for me!!! Thank you!!!! I will referral all my friends over here. I can’t thank ya’ll enough for the service and quality of car.
Run far and fast away from these liars - cheechinny
As a long item Chevy/GMC guy, Run!!! do not walk !!! far far far away from this terrible dealership. My salesperson lied and misled me and eventually INVENTED a recall on the car (seriously said there was a recall on just that vehicle)I wanted when it was sold to someone else. I had made it clear I wanted this car and was assured by the saleperson "it is on my desk and it is going nowhere" When I approached the sales manager Peter, his reply was "you snooze, you lose" and this was after I visited the showroom 4 times, called a dozen times and having sent countless unanswered emails trying to buy this car.
They are swindlers. - ChrsitinaP
I brought a dvd player in to be repaired. It was working and playing movies but my toddler had put coins in the machine so it made a whirring sound. I paid $130 for them to take the coins out and had been told that the DVD player was working. Got it home and it did not work at all. So essentially I paid them to break the device and they will not honor the repair and fix it for me without having to pay them again. Which means they are calling me a liar and claiming that it worked when they gave it to me but it did not. They are dishonest swindlers. Do not do business with them.
Extremely frendly! - Kvillegas
Our salesman was Vince, we have purchased many cars in the past and he is defiantly one of the best we have dealt with! From the beginning he told us he was new to the dealership and might not know everything about the vehicles, but would make sure to get us all the information we wanted/needed. He never tried to pretend he knew it all! Everyone was very helpful and friendly!! Highly recommended!
In New Jersey
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