18 New York Acura Dealers

It is always great working with Tom Maxfield. - Flo123

It is always great working with Tom Maxfield. He is very attentive and helpful, answering any and all questions and making the entire servicing process as easy as possible.

Good honest service and friendly staff. - RBMCC999

Good honest service and friendly staff. We have used them for years and keep going back

The Service team at Island Acura is amazing. - dmkirschner

The Service team at Island Acura is amazing. honest, respectful, courteous and responsive. Other dealerships should take note!

BUYER BEWARE: Sold a Dangerous Vehicle & Treated Like a - duroncherry21

BUYER BEWARE: Sold a Dangerous Vehicle & Treated Like a Criminal When I Complained On April 2, 2026, I purchased a used 2024 BMW i4 from Acura of Valley Stream. That same evening, my dashboard lit up indicating the car had not been serviced since December 2025. The very next morning, I scheduled an appointment with BMW Main Line to address this. What BMW found was alarming: the vehicle had been sold to me with 3 open recalls — meaning it was unsafe and legally should not have been sold in that condition. BMW had to keep my car to address them. During their inspection, they also discovered that 3 out of 4 tires were below the legal inspection approval grade — a serious safety hazard. I called Acura of Valley Stream and spoke with the manager, Fari, to report these findings. His response was nothing short of disgraceful: He accused me of lying and suggested I had the tires swapped myself. He told me to "get another opinion" — and when I asked what the remedy would be if that opinion matched BMW's, he said "We'll cross that bridge when we get there" — and then, "Honestly, nothing." He accused me of using this situation to negotiate a discount, referencing a prior call where I had tried to negotiate the price — as if advocating for yourself as a buyer disqualifies you from basic consumer protections. When I requested their pre-sale inspection report to compare against BMW's findings, he told me he didn't have it — which raises serious questions about whether a proper inspection was ever done. I was sold a vehicle with multiple safety recalls and dangerously worn tires. Instead of taking accountability, the manager insulted my integrity, offered zero remedies, and made it clear he had no intention of making this right. This is not just poor customer service — this is a consumer safety issue. I urge anyone considering purchasing a vehicle here to demand full inspection documentation and have any used vehicle independently inspected before signing anything. Do not trust verbal assurances. I will be filing complaints with the NYS DMV, the Better Business Bureau, and the FTC. No one should be treated this way after spending their hard-earned money.

The dealership was amazing, but who went above and beyond - Isleman40

The dealership was amazing, but who went above and beyond to take care of us was a Mr. Edwards Serino, the general manager, he was efficient. He was kind. Polite, answered all our questions. Gave us a great deal. We love our car. We give him 10 stars.\n That is the best car manager in all the years that have been buying cars that I have ever met. Thank you, Mr. Edwards. You're the best.

Hands Down Best seller make u understand everything very - Yackairo

Hands Down Best seller make u understand everything very clearly recommend 100% excellent experiences love it not the first vehicle with them and not the last this guys especially Jose he never back down to get me this deal even though I still have 11 month left on my lease got me out of it and got me in a brand new 2026 mdx the car wasn’t even there and he made sure he got it for me the same day this guy made he job look so easy brake down everything to the last thing and gave me a call to see if me and my family got home safe with are new baby from the house sells men like him every dealer need wow 🤩 I could stay here and talk for days of this experience we had thanks Jose please don’t change keep being so good and humble man may God keep on blessing u and your family

I just purchased a 2025 Acura TLX (A Spec), and I had a - Bobbier

I just purchased a 2025 Acura TLX (A Spec), and I had a remarkable experience! My sales representative, Christian Chiarito, and all of the staff were great. They were very easy to work with as well as friendly, professional and went out of their way to be helpful. I have had excellent experiences for more than 20 years with Northeast Acura. I highly recommend them. Roberta Redmond

I had an emergency engine light was on. - MoeyJudge08

I had an emergency engine light was on. Jason in the service center was fantastic!

Excellent customer service! - David Michael

Excellent customer service! Alfredo, Chris, and the team go above & beyond and provide clear communication throughout the entire process! Highly recommend Curry Acura parts and I will be back for future needs. Absolutely a pleasure working with Curry Acura! 5+ stars Thank you for everything!

Gaiying Chen Mr malik really did good job to find my - Giyingchen248

Gaiying Chen Mr malik really did good job to find my vehicle recently purchased MDX that is s the one I was looking thanks to malik

I have received great service for my car for seven years - Hummingbirdfour

I have received great service for my car for seven years at Friendly Acura. They recently notified me of a warranty soon to end so I was able to get a new part at no cost to me. Thank you Yvonne!

Darnell was a big help with my lease and made the process - jaygarciia4

Darnell was a big help with my lease and made the process effortless. If you don’t buy from him then shame on you. Thank you again Darnell

Where do I start? - Danmaldon2

Where do I start? After a few years of business, I was highly disappointed in what transpired today regarding an issue with my ZDX. The staff member in service over the phone was rude and repeatedly cut me off when I was explaining my issue. As I was making my way to the dealership, I received a phone call from Joe M. (Manager) who right away was accusatory in his comments as to how the phone interaction went. What type of "manager" calls a customer without hearing their side of what happened? Well, Joe does. I then reached out to my sales representative, Javier R., and was told, via text, to take my car to Rallye Acura where I purchased it for the service. I was gravely disappointed in the actions taken by both Joe and Javier as we had a beyond amicable relationship previously. They may seem fair and honest in the beginning, but please believe that it is a scam and ploy to earn your business. Please see Danny Park (sales) and Keeyoung (service) at Ralle Acura for your acura needs, you will not be disappointed.

Shout out to Anthony Frattantoni at Bayshore Acura. - capostol

Shout out to Anthony Frattantoni at Bayshore Acura. He provided top notch customer service when I brought my MDX in. The "we need your vehicle letter" worked. We came out of a 2020 pre owned and into a 2025 lease due to miles. Rob E in finance, Todd in pre owned, and the Capt of the ship Joe L were awesome. Everyone at the dealership was friendly and professional. So nice to see friendly smiling faces on a Sunday morning. Car was delivered the next day. Always a great experience at Bayshore Acura!

I had the pleasure of working with Crest Acura recently, - Donald

I had the pleasure of working with Crest Acura recently, and I couldn't be more satisfied with my experience! From the moment I walked in, the staff made me feel welcomed and valued. The sales team, especially Alisha, was incredibly knowledgeable and took the time to answer all my questions about the vehicle I was interested in. They were never pushy, and I truly felt like they were focused on helping me find the best option for my needs. The dealership itself is clean, modern, and comfortable, with a great selection of vehicles. The buying process was seamless, and I appreciated the transparency and honesty throughout. I never felt pressured into any decisions, and I ended up with the perfect car at a fair price. Special thanks to John in finance team as well for making the paperwork quick and easy. The entire staff at Crest Acura went above and beyond to ensure that I had a fantastic experience. I highly recommend them to anyone looking for a great car buying experience – you won’t be disappointed!

Mike was great in helping me get into my new ZDX! - Electric Slide

Mike was great in helping me get into my new ZDX!! I love the vehicle and his service was top notch. He explained everything, was fast and efficient with my time. Thanks Again Mike!