Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Very smooth process - OutbackGuy
John Greogory was the main contact we worked with and Don Overmyer was the after sales specialist who helped us familiarize ourselves with the functions of the new Outback. We appreciate their sincerity in answering our questions and getting the whole process completed. It was overall a very smooth process and a great experience for our first Subaru purchase.
Top Reviewed Specialists At This Dealership
Pre-Owned Guest Specialist
Internet Guest Specialist
Subaru Guest Specialist
Recall - lntcorrell
Every thing was handled real good guick and certious from parts to service I was happy with everything and everyone good job have a great thanksgiving
Sales & Leasing Consultant
Outstanding - Henry Strahan Jr
My experience at Montrose mazda in kent was one i won't forget. They were able to get me into a great car with my fair credit score. Without there help i still be driving around in a car wondering if I make it to work everyday and now thanks to their team i dont have to worry anymore. If your looking for a new vehicle and not sure you be able to get anything definitely recommend going to Montrose Mazda in Kent.
Fast and friendly - hmatheny07
As always, Jeff, Ben, Adam and all the techs were great. Service was fast, well explained and friendly. Love the new facility. Very sleek. Thanks for great service as always.
Mazda Certified Client Advisor
Mazda Sales/Dealer Trades
Very helpful and friendly! - Jennifer S.
With life so busy and stressful, it was so wonderful to go to Kempthorn Motors and be able to drive away with my brand new Mazda in a few hours. The staff were all very friendly, helpful and a pleasure to do business with.
Sales Manager-VW & Mazda
Amazing service! They never let me down. - Tanya
TC Starr found the vehicle I wanted in the color I wanted, they give awesome service from sales to service department , I will continue to bring my car there from now on . I shopped there several years ago and The service was great I’m sorry I left but I’m glad to be back! Great job guys
Great Selection and Prices - iamtravlinman
Easy auto seller World. New or used, Ricart seems to have Everything. Sales and Finance staff work well together to give you several options on obtaining your new transportation.
They Really Are ‘Dealing’.
Mazda Sales Director
Internet Sales Coordinator
Oil change and tire rotation - Mazda fan
Easy to make an appointment that was convenient for my time schedule. A little glitch when checking car in as my car was not in their system even though I had previously had my car serviced there. They fixed the system and everything else was fine. The service greeter had only worked there 2 days but was friendly and efficient and not afraid to ask co workers questions. Overall good experience.
New car for Michelle - Mishka
Phil was great to work with - he thoroughly explained everything and kept us “entertained” as we waited our turn to speak with the finance guy.
Friendly, professional and helpful - Ileana
Purchasing a car is always a highly stressful process and so it is very important to work with people who know what they are doing and who are professional and friendly about explaining the benefits and drawbacks of everything that this process entails.
This was my first time to look into buying a Mazda and the first time to look into purchasing a car in 7 years. The Mazda dealership in Beavercreek worked perfectly for me particularly due to Jeff D.'s wonderful help and overall attitude and way of being: he's a great asset to this dealership and one of the main reasons why I'll be recommending this dealership to others in the community.
Also Austin P.'s smooth and efficient style was an added bonus when it came to going over and communicating about certain details.
And Kelley G. in accounting is a gem and a great lady, who graciously and efficiently helped me navigate through documents that had originally been issued during a number of hours (too many!) by their newer addition in accounting a few days prior.
LIARS! - I hate liars!
This dealership has no ZERO integrity! They are all LIARS! Swore they would only run my information through one bank and did several. Well after my purchase I started receiving letters from all the banks they ran my information through causing my score to drop from all the inquiries. They will lie straight to your face and not blink an eye! I would not recommend this dealership to anyone!
Had a great experience at Mazda of Bedford. Was able to... - JimmyAv
Had a great experience at Mazda of Bedford. Was able to make decision without pressure. I will recommend Mazda of Bedford to friends and family
Great Dealership - Barb L
I just bought my 4th car from Mazda of Wooster and as always the patience and service was excellent. I didn't feel pressured to buy. Both Tom and Rick were available to answer my questions and concerns. Rick, Tom and Melanie make you feel welcome and allow you to move at your pace. When I need service I will continue to bring my vehicles to Mazda of Wooster.
Absolutely LOVE my new Civic EX and this was the best car... - dmc7670
Absolutely LOVE my new Civic EX and this was the best car buying experience that I’ve ever had!! Highly recommended Bob and Apostolakis Honda
Professional employees, great service - jennifer_rhodes
Very helpful staff and great pricing on the tires and oil change. Will continue to take my vehicles to Brunswick Auto for service and new car purchases.
Inconsiderate service center - MORGANKGRAHAM
On September 26th I had an appointment set up to recalibrate my key fobs and when we went to drop the car off they said they did not have any master technicians there. They made us reschedule for October 1st and said they confirmed a loaner car. When my fiancé arrived at 8 am they said sorry we don’t have a loaner car for you. We have the confirmation email stating we got a loaner car yet they failed to save us one. They made us reschedule again for October 2nd. We have made arrangements 3 different times to get off work in order to take the car. I do not appreciate the way things have been handled. I do not recommend anyone taking their Mazda to this location. I have had bad experiences every single time.
EASY PEASY - gwif
Easy in, easy out. Recall and oil change and rotation in 70 minutes. Nice work. Thanks to Mike and the fellas. The Columbian coffee is excellent.
Be careful about APRs and financing additional services - allen29
Please take note;
The staff are very friendly. Their job is to sale vehicles and profit.
1. If you are approved for financing with a third party, use them. Do not let them convince you to go through their banks they have a relationship with. They are all benefitting from one another.
2. Make sure your APR isn’t higher than what your third party creditor approved
3. Read all paperwork BEFORE signing it.
4. Look out for paperwork that titled conditional delivery. Read it in detail and ask for clarification
5. DO NOT finance service plans or gap insurance. Do the math. You are better off saving the additional amount than financing it. You WILL pay more if you finance a service plan, gap insurance etc. My auto insurance only charge $29 for gap coverage. The finance director tried to offer it at $15/month plus the APR.
The more plans you add to your monthly payment the better it looks for the bank they send your paperwork to. You end up financing more with the bank than if you keep your payment at the normal monthly payment.
Doug Chevrolet is now Serra Chevrolet...no change in service - scootr68
Stopped in on 12/1 to test drive a car for our 17 year old son. Found a 2014 Focus for 4995 as is. We took the car for a test drive and the transmission was lurching and searching for a gear. Decided to pass. Sales woman Amy brought up a 12 Focus for us to drive...it was so disgusting inside there was no way we were going to drive it. I did re-visit the 14 Focus because it had a recall on the PCM for the Transmission and I thought maybe that would do the trick to correct the issue. I texted Amy that i would like to come back out with a code reader since she said they had no techs to test it. Didn't get a response for quite a while. She mentioned the techs could do it Monday. I texted a few times and not one response at all from her. This is the same place that blew up my phone/email and texts trying to get my business but now all of a sudden there is zero communication. Probably for the best seeing as how disgusting they keep their "as-is" vehicles. I fail to understand why a simple detail could not be performed instead of subjecting customers to a filthy nasty interior. The funniest line she mentioned was about the 12 Focus...claimed the customer babied it. No way in gods green earth that they babied it. Horrible looking inside and out. The tells me no way did they keep up with the maintenance of it. I can't really blame Amy other than lack of communication as management would be the one to set the atmosphere and protocol of how used vehicles are handled. Was my first time there and certainly my last time. "People Pleasin?" c'mon man...not anywhere close.
Not at all what it used to be. - mls
I went to Germain for the third time because I had previously leased a cars and worked with Paul Germain and Jordan Hoffman and both times it was a good and fair deal. My lease was up again on my third Mazda so I went back, the only person I recognized was Tim Nilsen. I had Carlos Whye for a salesperson and I got nothing but the run around for 3 1/2 hours. I never even test drove a car, we didn't get that far. I wanted a lease and it was clear that Carlos was trying to sway me to purchase by giving me lease prices that were $200.00 more a month than I am paying now. I had no intention to purchase and I could see this was nothing but a game. I had I finally had to walk out. Bad sales management without a doubt.
TERRIBLE SERVICE! - SHELLRAE
Bought a brand new Mazda CX 5 at Boardman store. On first oil change , tech crushed an o ring, and half the oil leaked out overnight on cement driveway. On purchase, had an email of two free oil changes,AND two tire rotations. Service advisors argued with me upon both free oil changes that the email I had was erroneous, and that they would do the rotation at no charge but that ADAM was incorrect in promising me that. Made for two very unpleasant service visits. An issue that should never have been brought to my attention. Was a problem to have been handled at Preston, not with me, the customer. I had an issue with the second visit, and sent three emails, made one phone call to Matt Erickson, and to date, have had NO response. Nothing. So , If you have great credit , half down and can spend $30,000 on a car as I did, PLEASE go elsewhere , where a good customer is valued.
Great service - Joann Michelle
I went in for an oil change and tire rotation but forgot the coupon. They gave me the coupon price anyway. Was very happy with the waiting area with a play place for kids and computer with internet to check email. I leased my car there, and they gave me a fair analysis of the advantages of leasing versus buying the car.
Great experience - C.bader19
I just bought a Mazda CX5 after driving Fords for years. I wasn't really sure what type of vehicle I wanted and the salesperson took his time with us and showed us several options. He was knowledge and very patient with all my questions. I made the right choice and love my new car.
Second to None! - Joe S.
The title of my review says everything about the service department at this Ford dealership. I admit I haven't been too happy about the sales department but the service department is SECOND TO NONE. I have been using this service department for approximately twenty years and I have never been disappointed. Every employee with whom I have interacted has been very courteous and respectful of me and my time. This last visit that occured in December of 2016 was no different with Mike contacting me every day letting me know the progress of the repairs. I had to have part of the power steering system replaced and it took a few days for the parts to arrive at the dealership and Mike called me each day to keep me updated. The shipping took place during the Christmas holidays and I can just imagine the number of parcels that were being delivered and I do not blame anyone for this delay. The car runs just fine again as that has always been the case after taking our vehicles to the Bob-Boyd Service Department the past twenty years. Do not hestitate to use this dealership for any of your vehicle needs.
Beware if trading in a car - MT
So I was set to buy a Cx-5. Stickiest part of my deal was a trade I had. I'd done my online research, values were 13K to 18k--and I had it appraised at 2 different dealers before I went to Brown Mazda (Toledo Oh). The lowest was 12500, the other was $13,500. Both inline with the online services assessment of the value of my car. So I thought I had some idea what I could expect. Boy was I wrong.
First, the salesperson should consider a new career. He was clueless not he product, and seemed lost with the whole process.
Then came the trade in appraisal. First they played games wanting to know what I "wanted" for the car. My answer was of course, "as much as I can get". Which apparently they didn't like. Their trade in valuation--$8,500. (the car was a 2011 BMW). They started with a laundry list of its deficiencies. Which only became more laughable as I continued on with my car buying (at other dealers). Ultimately, I shopped my trade to 8 different dealers, none every offered less than $12500. I ultimately got $14,750. Brown should consider outfitting their people with mask...because theirs clearly some thieves working there.
Came here due to poor experience at a dealership closer... - grumpysroadster
Came here due to poor experience at a dealership closer to home. Jillynne greeted me when I was looking for a specific color. A month went by and then I called and asked Jillynne to have an offer waiting for me when I arrived. The first offer was perfect, I got what I wanted for my trade in, and they matched the financing I knew I could get elsewhere, Very painless car buying experience!
Best Dealership Experience - maconbacon22
These guys are the best and do a fantastic job of taking care of you and your needs. They worked with me to get me the car that I wanted and treated me extremely well.
Great Experience worth driving for from Ann Arbor - Jaclyn71
Within minutes of requesting information on my CX-9 via the website, I received a call from my sales representative, Chad Dewald. That was the beginning of the excellent service I received from him and the entire dealership. The evening we drove down from Ann Arbor to purchase the car we met the owner, Bill Gaietto, who offered to deliver the car to us so we didn't have to make another trip. We didn't think he meant personally, but he and Chad were at our house the very next day. I'm truly glad we bought our car from Mazda Direct and this great team. Thanks for an awesome car and buying experience!
Chuck Nicholson GMC Mazda
Montrose Mazda in Kent
Jake Sweeney Mazda Tri-County