Arrived shortly after opening and there were already a - p
Arrived shortly after opening and there were already a lot of people there but we were still addressed quickly and so warmly by David right when we got there! Came in for an oil change and it was finished in less then an hour, with lots of tea and coffee options and snacks while we waited.
When David came back over in less than an hour we got a little worried something was wrong with the car, but he let us know they noticed our drivers door had a small manufacturing error and wanted to tell us asap while we still had warranty, then got us scheduled for an appt to fix it. He didn't have to catch that or say anything, and the fact that he did just shows how much he genuinely cares about taking care of his customers.
David was so attentive the whole time, checking in on us, making sure we were comfortable, and explaining everything clearly so we never felt confused or in the dark. It's rare to feel this taken care of at a service appointment and we are so appreciative of him going above and beyond. Can't rave enough about how incredibly kind David is, this was honestly the best service experience we've ever had!
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