855 massachusetts Used Car Dealers

I worked with Ronnie Rosario to purchase a Defender. - santos.louis

I worked with Ronnie Rosario to purchase a Defender. Ronnie made my car buying experience by far the easiest I’ve ever had. Ronnie communicated frequently and well. I drove the car home the same day we settled on a price. I didn’t even think that was possible. I normally hate the car buying experience; this was an exception. Thank you Ronnie

Andrew McWholter is the best always helpful. - tahiti0802169

Andrew McWholter is the best always helpful. The service department is always on point. Thanks

Attentive efficient clear with instructions and - Ken. Lombardi

Attentive efficient clear with instructions and expectations Agree with recommendations that are relevant and timely

McGovern Newton service is my go to for top quality - obrienneal33

McGovern Newton service is my go to for top quality service. Service manager Kevin runs the department with professionalism and understanding of customer schedules. Assistant service manager Raoul, is a quality professional that keeps customers coming back. I highly recommend bringing your car to McGovern.

The best dealership i ever went I can say nothing but - ljubicatemovski

The best dealership i ever went I can say nothing but just good words about this place

Efficient and convenient and courteous. - jackiearm

Efficient and convenient and courteous. Raymond has been a great contact. Car washes are a pleasant feature after service is done.

I am finally back in a VW after 27 years. - Shannon

I am finally back in a VW after 27 years. I love my new Tiguan! Thank you all for your help and for making the process easier.

I was in and out pretty quickly. - Chris.theodat

I was in and out pretty quickly. They fixed my horn and everything was covered under the warranty. No hassle at all!

Mr. Nick Silva was extremely knowledgeable, experienced, - susan1shahroodi

Mr. Nick Silva was extremely knowledgeable, experienced, helpful, and respectful. He went out of his way to deliver excellent service.

Poor customer service resolution for price misquoted over - Dmitriy

Poor customer service resolution for price misquoted over the phone. General Manager doesn't value customer feedback and is ready to lose customer over $250 issue.

I had a very good experience buying a new car at - Toby

I had a very good experience buying a new car at Haddad The sale was handled by Carter Robert sales consultant and he is one of the best I have ever dealt with he was great. Very respectful and great personality. You at Haddad should be proud to have him on your team. Thank you.

I can’t say enough great things about my experience at - trisharnld

I can’t say enough great things about my experience at Patriot Subaru — especially thanks to Jacob, who was incredibly helpful from start to finish. As a woman who has had some truly awful car-buying experiences in the past, I was honestly dreading the process when my vehicle was stolen recently. But Jacob completely changed that. He was patient, respectful, and never once made me feel pressured to buy. Instead, he worked with me to find a vehicle and a price that fit within my budget, and made the whole experience smooth and stress-free. He took the time to walk me through how everything in the vehicle worked, made sure my phone was connected, and followed up afterward to check that everything was still running smoothly. He also offered additional protection plans without being pushy — just giving me the information and letting me decide what felt right for me. This was by far the most comfortable and supportive car-buying experience I've ever had. I’m so grateful to Jacob and the whole team. Highly, highly recommend — especially if you’ve ever felt talked down to or pressured at other dealerships. This place is different, in the best way. I LOVE my new Subaru!

I always have a good experience at the Mercedes Benz of - sherry.nakyanzi

I always have a good experience at the Mercedes Benz of Burlington with TJ, He is always great and very passionate about what He does yet so professional but my recent visit I met with TJ and told him about what I needed to be done, he called on Alan Doumanian to help me but I believe Alan is the best asset Mercedes Benz of Burlington has had as a staff, very polite yet so professional, empathetic and understanding, with the best problem solving skills, He executed my concern in a responsively in very timely manner, He offered 5 star customer care service to me and He did it with so much ease but to perfection. He brought the Tiffany customer care service to me as He out did himself. I could not be any happier with Alan and the whole group in general. The Nice lady at the coffee bar (didn't get her name) is Awesome too, great team over there. Much Appreciated

Worked with Kenny for our New vehicle purchase. - RR

Worked with Kenny for our New vehicle purchase. I highly recommend seeing him for your next Hyundai ,went above and beyond to get everything done! The Rest of the team there was equally great. But Kenny was the best!

Bob McGrath was an amazing salesperson to work with. - courtney.d

Bob McGrath was an amazing salesperson to work with. I have recommended him before and will do so again! He is no nonsense and treats me like family. Thanks Bob!

Dealership owes me $500 from rebate and failed to pay. - melitomm

Dealership owes me $500 from rebate and failed to pay.confirming that it was owed.

I bought this car (2014 ford explorer sport) and have had - bmc

I bought this car (2014 ford explorer sport) and have had nothing put problems from day one. Shame on me for not looking it over better. The touch screen didn’t work, however I didn’t even know it was a touch screen until I realized I couldn’t do necessary things without it. So they put in a different/used touchscreen. It worked however I couldn’t control the bass on the radio. It’s way too high for my liking. He promised me another one, every time I called he said it was on its way or would be here at the end of the week. This went on for months. After a while I just gave up. I realized he was just stringing me along. The salesman was great. The kid in charge of service not so much. The car in general is the worst car I’ve ever bought.

It was a pleasure working with Jomar. - Torylisa13

It was a pleasure working with Jomar. He was professional and provided excellent customer service. It’s was a pleasure working with Jomar and will recommend for future purchases. Thanks to Jomar and his team.

Service was quick and painless and great customer service - pauly

Service was quick and painless and great customer service (almost too nice). Car came back vacuumed too.

They are honest and thorough. - ladydi0724

They are honest and thorough. David Greenlaw takes excellent care in making sure you know all of your options and takes time to explain everything.

This is my 3rd Subaru purchase. - eohara499

This is my 3rd Subaru purchase.Twice dealing with Steve Chaves, the man is awesome-a pleasure to sit with, he is knowledgeable, patient, answers question ensuring your understanding. No 'pressure" from Steve. Joe Messina gets a 'thumbs up" for making sure your at ease and asks if you are comfortable with process. Cannot say enough about Inna Perez, the woman has found her calling in being Business Manager. She is friendly, personable & patient. She is a pleasure to sit & speak with, she moves along quickly & efficiently her knowledge makes her an outstanding valuable employee along with Joe & Steve, I must acknowledge the service department also. Over the years I have been extremely satisfied with their understanding & completion of service in a timely manner. Recently I have dealt with Justin Luiz, once for an emergency tire issue, with no appointment on a Friday afternoon Justin took care of the issue & I was on my way sooner than I expected. Justin seems to enjoy his job & seeing to it that the customer is satisfied & happy. I think he has found his 'niche' in this service & wish him well...also a valuable employee.

Best service very professional pleasure to do business - Jks

Best service very professional pleasure to do business with always keeps you informed while your service is being performed

I recently purchased a 2019 Mercedes GLC 300! - Tayisha M.

I recently purchased a 2019 Mercedes GLC 300! The experience was smooth and seamless. Thank you, Dipak, Joe, and Marat. You’re in great hands at BidCars Boston!

I just bought a 2025 Genesis GV70. - gracefbat

I just bought a 2025 Genesis GV70. The person we (my husband and I) dealt with was Josue Bournigal. He is a very pleasant and knowledgeable person to deal with about the business and vehicles he sells. He was very helpful in helping us to try different vehicles to make sure that we chose the right vehicle we wanted.

Finding out what car I wanted to buy was made was easier - tamarahg2007

Finding out what car I wanted to buy was made was easier with the amazing customer service. Thanks Alissa!

Very clean, very polite, the staff is very polite - Shannonwhitefish

Very clean, very polite, the staff is very polite friendly I like it here t

Hi All - Just thought I’d share my 10 years’ experience - sdld4

Hi All - Just thought I’d share my 10 years’ experience with the service department at Chrysler Jeep Dodge Ram 24 in Brockton. I’ve been having my car serviced there for as long as I’ve owned my car and the service has always been honest, fair, respectful and reliable. I have never had to go back after getting my car serviced. They do it right the first time, every time. They service any and all vehicle makes and models. Just giving them the recognition they deserve. Finding a service center you can trust is rare. That’s why I’m sharing my experience with all of you!

Hervé Pierre Louis is what every car salesman should - Pmlibitz

Hervé Pierre Louis is what every car salesman should strive to be . Attention to detail, no pressure attitude and willingness to go the extra mile for his clients. I could not be happier with both the new truck and experience of purchasing with Herve’. He will be our first stop when purchasing for many years to come. We have recommended him to all of our family and friends!

Our Salesman was Aaron Maldonado. - Kristin

Our Salesman was Aaron Maldonado. He provided excellent customer. He was very down to earth and welcoming. I would deal with him again and again. Very knowledgeable of the cars features.

TLDR: Look to Koch Toyota Rt 2 for the classic pushy, - JRH

TLDR: Look to Koch Toyota Rt 2 for the classic pushy, drawn‑out, upsell‑heavy car buying experience. Deal on a new 2026 vehicle was mediocre. I like the car, but I could have done better elsewhere. Details: I started off looking at their website to see what was available. I thought maybe I could get a rough quote using their four step application, but when that was clear I would not get a quote, I exited at step 2. I didn’t even finish the finance form or submit it, yet within 30 minutes I was bombarded with calls, emails, and texts for days. Very pushy and shady practice. I ended up securing financing through my own bank before going to the lot. At the dealership, I was approached before I could even park and immediately dragged into a Barbara Walters-style "interview". I only wanted to browse and test drive as I wasn't sure if I wanted to buy a car that day, but the pressure was nonstop. The process took about 3.5 hours total. From negotiating, plus constant upsells on insurance, and maintenance plans, it felt like it'd never end. Even after purchase, picking up my registration and getting an inspection sticker took another 2 hours for what should have been 30 minutes tops. Everyone I encountered were friendly, but "smoothly" aggressive if that makes sense. The whole experience felt like a time-sink. I do like the car, but Koch Toyota's approach was pushy, inefficient, and not very streamlined. If you’re shopping for a Toyota, I’d recommend looking elsewhere first and making Koch Toyota Rt 2 your last stop. Keep in mind your mileage (pun intended) may vary.