The process was easy. - dtstuart77
The process was easy. We already knew what we wanted and they had it. The car battery was dead so it postponed us getting our vehicle, but we got the vehicle on Monday. Finance was smooth and easy. Our sales person was good, but the follow up and keeping us updated on when vehicle would be ready was not there. I know we weren't the only customers he had, but I had to contact him at lunch to even know if the vehicle would be ready. A simple call to say they were running behind or it will not be ready until this time was all that was needed. I still haven't gotten the correct number to call to get the app set up because there were issues with that. That has not been a smooth thing. I am disappointed that there was not more help and again I had to follow up with him to determine what we needed to do. I received a link with the number to call and it was for a management company. I asked for him to verify the number and still haven't gotten that number. I expected the issues with that handled by him like it has always been handled by other dealerships in the past. Overall, it was an easy experience and staff was nice.
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