599 Colorado Used Car Service Centers

Jon and Robi went the extra mile to explain the details - DIANNE.NELSON56

Jon and Robi went the extra mile to explain the details we needed to know.

Joshua in service is great to work with! - Tristan CW

Joshua in service is great to work with! Being in the automotive industry my self in the past, I can tell he really cares for his clients. I would definitely recommend the dealership and Joshua to any one else who owns a Range Rover!

Excellent service and very professional service - EternalFocus

Excellent service and very professional service department. I was kept informed of the progress of the work.

Service rep Rodrigo was knowledgeable and very helpful. - mgourley

Service rep Rodrigo was knowledgeable and very helpful. The services were completed promptly and professionally. I’m very satisfied and pleased with my visit to Emich service department. I highly recommended Emich sales and service. - mg, long-time customer.

Polite service team and motivated to do quality work for - madzumi

Polite service team and motivated to do quality work for their customers. I had an issue with some interior work done incorrectly. The management stepped in and made it perfect again.

I brought my 2009 F150 with the 5. - sbpbrent578

I brought my 2009 F150 with the 5.4L engine in for a cam phaser job. My previous shop had been sold to some corporate behemoth and when I brought my truck there, they simply hooked up the truck to their code reader program and told me I needed a new engine and they made things like an associated radiator and brake fluid flush and seem like a herculean addition to the new engine. They apparently weren't aware that there are at least 3 websites dedicated to Ford trucks and 2 of them deal specifically with the F150. There are dozens and dozens of threads on the cam phaser issue with the 5.4L engine. I knew what need fixed and what parts would be required before I went in there. I knew that I didn't need a new engine. They need to get on the internet more often. When I bought my truck to Mike Maroone, Ronson Hagan took the lead on the repairs and came back with an estimate and a parts list that I recognized immediately as being exactly what I needed. My truck is back and it is running like the day I bought it with 53K miles. It now has 203K miles and I think I am going to enjoy it for many more years. I now have a new shop that I will be using exclusively. Kudos to everyone at Maroone, especially Ronson.

Dropped the jeep off and was told I probably didn’t have - Hood26

Dropped the jeep off and was told I probably didn’t have a problem I told him I had looked up my problem on the Internet and felt like it was a problem. He scoffed at me and said the Internet says a lot. I was correct that there was a problem and it was repaired. When I told My rep (Alec) that he was offputting when he accused me of not having a problem he refused to take responsibility for his comments or his attitude. I always get opportunities to give feedback after my service with you and this time around I was never sent anything to give feedback, so I am using a link from a previous visit. The visit I’m referring to occurred in February 2024

I received my vehicle back before the time it was due. - Blcl

I received my vehicle back before the time it was due. They were very helpful in answering my questions.

The service staff was very friendly and communication on - Tscavo1989

The service staff was very friendly and communication on the status of my vehicle was top notch

As bad as dealerships service departments are, this is by - Marc Rachal

As bad as dealerships service departments are, this is by far the worst I’ve ever encountered. As a small business owner, my service van is the most important chain in my operation. I took my work van in for preventative service(vehicle would lock up in reverse only when cold) during the Christmas holiday since I was slower. After 3 weeks I was sent away because my tires had wear that was causing my problems according to the transmission tech. Apparently they didn’t feel like working on my vehicle because I knew this would fix the issue. I picked up the van and put new tires on it the same day. After driving it for less than 50 miles when the transmission shifted it felt like it was going to fall out of the van so I took it right back in for service. I was told the would be 2 weeks before their tech could look at it as I had been bumped from my place in the system. After 3 weeks with no word and no movement from my van, I physically went in and talked to the service manager and pleaded with him to get my vehicle back on the road. He assured me that I would have my van back in a week. A week a a half later and my van still hasn’t moved from the back lot to be serviced. I even reached out to Joe Medina, a managing partner for the dealership, for help but to no avail. My business is struggling without my van and nobody there seems to care. After they get your money for a vehicle, the customer service stops.

LHM Nissan 104th gets the job well done every time. - jamaicahousemusic

LHM Nissan 104th gets the job well done every time. My service advisor Jeremy really knows his stuff and keeps me up to date on my car’s maintenance.

I went in with 3 concerns and 2 were dismissed as fine(1 - jennifer.dietsch

I went in with 3 concerns and 2 were dismissed as fine(1 wasn’t fine) The moonroof screen was stuck and the mechanic yanked it apart and put a hole in the fabric. Then he hit my door handle on something and made 3 scratches to the metal. Was he having a bad day? I understand things happen. But come on! He damaged my car in 2 places and charged me anyhow after denying it and not offering to remedy the situation. They did clean the oily dirty tracks outta my car after I showed them to them. Bad business ethics!!! I see they got some good reviews. But who wants to take that luck of the draw? I lost. This type of uncaring greedy business practices need to change. I will not buy another VW.

Cannot get service, no response for callbacks and do not - Mehnmom

Cannot get service, no response for callbacks and do not pickup telephones. Have been left on hold for over 45 minutes then cut off with no one ever answering. Was to call back if engine light came back on, tried but no one ever answered, called 6days in a row. .

Michael was totally wonderful! - Diana Falcone

Michael was totally wonderful! He gave me excellent service and was very respectful and responsive to my needs. I am grateful and, from now on, I’ll only come to you all for my car repairs! —Diana

Brian was really friendly and helpful. - Trevor

Brian was really friendly and helpful. He helped me understand the process and was very willing to work with me when things didn't necessarily turn out in my favor. They are fast and very efficient and I will be taking my vehicle back for service next time it needs it

VERY FRIENDLY PLACE TO TAKE MY VOLVO TO GET SERVED. - cktibbs

VERY FRIENDLY PLACE TO TAKE MY VOLVO TO GET SERVED. Very knowledgable in serving my car. .

Real pleasant experience, greeted timely and - SO

Real pleasant experience, greeted timely and professionally. They jumped on a mandatory recall issue right away, and I was in and out in just a few minutes.

They took long time to fix my car and painting was - motohikosato64

They took long time to fix my car and painting was mismatch color. But overall I satisfied so I give them 5 stars

I had a problem with my passenger side seatbelt and Randy - wayne

I had a problem with my passenger side seatbelt and Randy the service tech took the time to help me out adding by a 'stop button' and reversing/untwisting the seat belt. This dealership has always been professional.

They black listed me in 2020 because they couldn't fix my - Carlfugler6

They black listed me in 2020 because they couldn't fix my daughter's Mercedes' electrical problem under warranty. Months and five visits. Today I brought my Mercedes in for an extremely expensive wheel alignment. They said my daughter cancelled the appointment. Turns out they did send her an email confirmation for an appointment she didn't make. Mistake #1 Mercedes. Mistakes #2 through 5. Didn't apologize, didn't try to "fit me in", didn't try to reschedule. We did finally get my daughter's car fixed. I assumed Mercedes of Westminster could handle a simple wheel alignment. I was wrong. Jeff, the Service Manager, said I should take my car somewhere else. Disappointing.

I spoke with Cole and Bernard regarding Ryan Young, this - Coloradoangel10

I spoke with Cole and Bernard regarding Ryan Young, this past week.. Ryan was the agent that was helping me in the service department, and he is amazing! He was knowledgeable, courteous and goes out of his way to give great customer service! He is a polished professional, and should be applauded for the quality of work that he does for this dealership! Sincerely – Angel

**UPDATED 2/16/23- Jason from the service department - nickullery

**UPDATED 2/16/23- Jason from the service department called me just as promised. We discussed the ride height issue and he took the time to research while we were on the phone. Jason was able to get my truck in 2 days later and have the problem solved within an hour. To Darrin, Jason and Wes (who I believe was the technician who worked on my truck) I just wanted to say thank you for helping turn what was initially a negative experience into a great experience! **UPDATED 2/14/23- I spoke with Darrin and he is having another service department employee contact me today. I believe his response likely had me confused with someone else. I most certainly have not been contacted directly by a single person from their dealership let alone their service department. I have not been offered to bring it in to have the sensor calibration done simply because I have not been able to schedule it since my calls hadn’t been returned. So at that point nothing had been offered to me, again because lack of communication was the problem here. Lastly, the assertation that my selling dealership could not get me in for months and that’s why a contacted Christopher Dodge Ram is also incorrect because I bought the truck in Virginia and it wouldn’t make sense for me to service my truck there for obvious reasons. Anyway, Darrin and I agreed to wipe the slate clean with a fresh start. I’m updating from 1 to 3 stars and will update again after. As a side note, I have heard good things about their service department from fellow TRX owners, specifically because one of their technicians owns a TRX and is familiar with some of the special components that this platform has. I did try to have the ride height sensor calibration done at a local dealership, yet still having the same error message and this is why I’m adamant about getting it to a reputable service department which is Christopher Dodge Ram. **ORIGINAL- This place is pretty awful with communication. You have to call to schedule appointments and can’t do it online. I called Service department and spoke with Rick Lujan to get my Ram TRX in. He said he would call me later in the evening to schedule and if not then the very next day first thing in the morning. This was end of December. Never heard from him so I called 2-3x per week for the next month and left a voicemail every time and never received a call back just to schedule an appointment. Great service department and way to treat a customer with a $100k truck.

I wanted to give an update to my February 5,2024 review. - Sheryl B

I wanted to give an update to my February 5,2024 review. Although my opinion of that dealership has not changed much, I have to commend the service manager, Joe Porfilio. He listened to my complaint and instead of just following the Ford representative and the service agent, he did research. He reviewed what was done or not done, agreed with me that there was a misdiagnosis, and poor communication. He then promptly refunded all of the money that was charged to me. Thank you Joe Porfilio for not continuing the gas lighting behavior and helping me!

I was in and out in the time my service advisor told me - Jeff

I was in and out in the time my service advisor told me and even took the time to go over my vehicle health report showing me the how thorough they were. Couldn’t be happier.

I made a service appointment online after hours for the... - David C

I made a service appointment online after hours for the next morning at 7:30am. I arrived 5 minutes early and was promptly greeted by Brian Ballard. They have handheld tablets so they can pull up your information right there and check you in. I was shown where the waiting room was and told my oil change & tire rotation would be about an hour. Inside the showroom, everything was nice and clean with plenty of seating areas so social distancing was not a problem. Exactly 1 hour later I received a text that my vehicle was ready, just as promised. I know this was just a basic service, part of the Toyota 2 years maintenance plan but the previous two services at another dealer back in FL did not go as well so xxxxxxto Stevenson Toyota West for having a perfect streamlined system in place for your customers and to Brian Ballard for a top notch service experience.

good service; - judy

I feel that I always get good work done there and have not had any bad experiences with the mechanical department. Workers are friendly and appointments are within a reasonable time.