We are extremely pleased with our sales person when we - Cheryl LiebowitzHo
We are extremely pleased with our sales person when we purchased RX 350H December 2024. Recently I took my car for its first service and was extremely disappointed with the service department. Tim, my service person was extremely nice but he told me my car would be ready in
1 1/2. It took three hours till I got it back. It never wasn’t cleaned inside or out. We’ve owned Lexus cars since 2003. This is the first time I bought from Lexus of Palm Beach. When my car was returned three hours I was told there was sap on my front windshield and to remove it I would have to do a full detail detailing of the car and pay for it. Previously, my cars.came from JM Lexus. I never had any issues with them or their service department. Very, very disappointed with your service department.
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