Always great - RoyB
I've purchased five cars from CJ Wilson Mazda and I have been treated with respect every time. I've not found another dealership yet that can beat or even match their prices. Great salesmen and service department.
Top Reviewed Specialists At This Dealership
Mario is the best!!! - kool
I went over the miles on my Mazda lease and didn't know what to do , so I contacted Mario at Oak Lawn Mazda and he got me into a new car without any problems. Mario is a definitely an expert in lease . Thank you Mario , I will be back to deal with him for sure in the future.
Certified Sales Associate
Elite Master Certified Sales Executive
Elite Master Certified Sales
Amazing time buying a car. - Venusdmylo3
I was so blown away with not only the salesperson but with the entire staff on my visit. I would definitely recommend Anderson Nissan to my friends.
New Nissan and Used Car sales
Internet Manager - Nissan, Mazda and Used Cars
Great Customer Service - John O. Bigelow
Charles went out of his way to be informative, helpful, and customer-focused. We did not feel any pressure, but we did perceive a desire to be as helpful to us as possible, even after our purchase deal was assured. We sensed that his responses to our comments were straightforward and we appreciated that. Replacing a car is not one of my favorite activities, but he made it as easy as possible.
New Car Sales
New And Pre-owned Specialist
Great employee - Malachi1
This is my third vehicle and second Mazda CX9 from Evanston Autobarn.. I always have the best experience at Autobarn. Everybody was extremely helpful to select the vehicle that I needed. Ryan was very welcoming and he was able to get me right away and got me the best SUV that I like the most. I really appreciate Ryan for his hard work and professional demeanor. I love my 2018 Mazda CX9 GT. I'll recommend any Mazda lovers to Autobarn Mazda of Evanston.
Trustworthy - Rogo
If you want to be treated with respect and courtesy, Continental Mazda is the place. From the moment I walked through the door I felt like I would not be taken advantage of. I truly enjoy driving my new 2018 CX-5. Every person who I have had contact with so far know how to treat you right. They even hooked my son up with an awesome used car!
A Pleasant Buying Experience - DS55
Daril and Marta were strong professionals, as I purchased a CX 3 Touring. Daril made the deal happen, and took care of the details. Marta took care of all the finance paperwork. Both were strong communicators and handled matters smoothly.
Great service - Angella
Robert was super kind, personal, and helpful. Much appreciated. He gave me updates throughout the time I was there and was personal throughout. Thanks much!
Sales & Finance Manager
Excellent Experience - mikedybas
Hats off to Ricky Vargas, Mark Taylor and Tommy in finance. Leased a 2018 cx5 and left with a smile.
Did my homework....didn't get the usual run around and double speak...we parted ways as friends.
My wife had the same feelings when discussed our experience there. Highly recommend Wilkens!
Sales & Leasing Consultant
Mazda mx5 RF - Happy Man
We were very pleased with the customer service at Napleton Auto Werks in Bourbonnais. We talked to Adam Surf and Mike Latham. Both were very patient, helpful, and knowledgeable. We would recommend Napleton Auto Werks for your new car purchase.
Internet Sales Manager
AMAZING EXPERIENCE!!! - crazycarguy
From the moment I stepped into the dealership I was greeted by Gale and Steve. I could tell they had my visit planned from the beginning. From the vehicle walk around to working with Rich in finance they did not miss a beat. Heather spent a considerable about of time with me reviewing my new BMW...ON HER DAY OFF! Overall this was by far one of the best experiences I have had with a car dealer and I have 42 prior experiences in purchasing a vehicle. What an amazing place! Dan, the general manager didn't hesitate getting involved and ensured that I felt like a VIP with the red carpet rolled out. What a fantastic team you have in place and I would recommend this dealership to everyone I know! I will definitely be making referrals and coming back for my next vehicle!
New and Used Vehicle Sales
Happy repeat customer! - Mike J.
I have bought several cars from this dealership over the past 13 years, each time I felt I got a fair price and excellent service. They provide a personal touch and show genuine interest in making each sale a win - win for both the customer and the dealership.
Cant say enought about saleman Tim Stuepfert - Westie
I recently purchased a 2016 Ford Escape. When I met with Tim I didn't even know what kind of car I was looking for. After test driving a few, Tim was so patience and listen to me what I wanted. He found me a car that I love and the color was perfect. Thank you Tim Stuepfert for making this experience a good one, I would highly recommend him to my friends.
Red carpet treatment - Hifi1975
I was calling around to every local dealership looking for a 17' Miata RF. The color I wanted was nowhere to be found. Was told at other dealers I'd have to wait till summer. Contacted Eric Cotto at this store and he simply said "give me 1 day and I will see what I can do". Well not only did he GET me the car other dealers said was impossible but he did everything in an honest way never once lied or promised me anything he couldn't deliver. Job well done! Best experience in my 46 years of buying cars.
Wonderful experience! - mkuehl
I've had my previous vehicle serviced at VW service department, enjoyed the experience so much I decided to purchase my first Volkswagen at Napleton's. My salesperson was Matt Morales-- He was very personable and a delight to work with. I HIGHLY recommend working with Matt and the entire VW team!
1st Time Car Buyers Amazing Experience - poet427
Before working with Jeremy Roe I had only ever bought used cars from private sellers. I was very nervous to walking into the dealership only ever knowing the car salesman stereotype, but Jeremy along with his teammates Melissa and Skylar very quickly put me at ease. Listening to my needs, wants and budget, and showing me vehicles that met those needs. There was no pushing or rushing. They answered all of my questions and helped guide me to a car I now absolutely love!! They really made this experience an amazing one.
Automotive services - Peaceful
My car was serviced for a oil change and New windshield wiper blades... they threw in hidden fees uncalled for 258$!!!!???and didn’t even tell me until I picked up my car!!!when I spoke to manager Randy very rude short with me!!! I think they’re crooks!! I’ll never go back!! I’m going back to Transmission Plus Colona they r awesome 👏 customer service excellent quality of work excellent and honest
WARNING ! dishonest and deceptive BEWARE - mis led buyer
worked on my truck for the honda dealership that I purchased it from, because Ike Honda did not have equipment to test truck. made a concerted effort with Ike Honda dealership to cover up the problems my truck had Bad people dishonest
Above and Beyond Expectations - Jay S
My wife was in town and the car was acting up. It was a Saturday two hours before the service department closes and after a call to the service advisor Kyler, he said to stop in and they would look at it. As a customer who has stopped into the adjacent BMW dealer over the years, and whose service department was closed, I wasn't sure what would happen. After some diagnosis, the matter was handled and wife sent on her way. This reassured me as I was quite a distance away and wasn't available to help. Thanks for a job well done!
People as wonderful as their cars - Ashlyn
I recently purchased a CX5 from here and couldn't be more pleased with the service I received before and after the sale . The staff here is attentive, warm , understanding and professional .Great service and great cars . I will be buying from them again and recommending them to my friends and family !
Love my car, can do without the sales/service team. - Joe Mack
Here is the listing of complaints I have with my buying experience with Pugi. To start, it took them 4.5 hours, to complete the full transancation. Partly due to the Sales Manager, Cody Bakr not inputting any of the agreed upon sales information into the computer system.
Next, they had no idea upon the agreed upon purchase price. I had to calculate and show them the agreed amount. Once done and agreed with staff, the paperwork went to finance, it was still wrong. I am currently calling every day to get a response, as I noticed it after the fact. They have not called me back or made any attempt to correct.
Also, my trade in value was not matched as promised by Cody Bakr, who verbally told me they would as long as I showed the documentation from another dealership.
Then, the salesmen noticed a half a tank of gas was missing and the navigational chip was not yet installed during a walk through of the vehicle. The salesman promised before we left these would be done. As we left the dealership, I noticed both of these were not done.
The Pugi team has made no attempt to call/email me about these issues, specifically what is owed back to my due to their incorrect sales price of the vehicle. I would highly recommend anyone who deals with this team to strongly consider another dealership at this point.
Simple, honest, and overall great dealer - Kayla Stanford
All around, great dealership. I can't imagine ever buying from another! Tim and Paul were great, treated me well, and made things not stressful!
Never again! - George Whaley
My wife and I bought three cars from this place, because the first two were junk that they tried to cover up and sell us. Third car was decent but the experience of buying it, the price it was sold to us for was way over the top, and the people we had to deal with were arrogant and rude. My parents bought a new car at the same time, and have had nothing but problems with it. That wouldn't be so bad, except the people in the service department never fix the problems, they don't listen, and they have caused more problems with their shoddy workmanship. I would never recommend so.eone to go here.
Greedy Lowballers - DERRICKCMAYES
I worked with Rick Torres. I can't blame him directly but Hawk Mazda wanted to give me 7k less than other dealerships for my car. Their reasoning was that they plan to sell my car to auction, as if that has anything to do with me. I ended up going elsewhere and not getting the car for me. I don't know how these guys sleep at night after they tried numerous times to shake hands on deals that were going to trap me in ridiculously high payments and interest. Just say no to Hawk Mazda, scam artists, lowballers, and thieves.
Worst dealer ever - ses135
Hi, I bought 2015 Mazda Mazda3 from this dealer. Sticker price was $ 20,300 and I ended up paying $ 20,500. they even included $ 1250/- as rebate and don't know how the price raised to $ 21,550 by the time of billing. Worst dealer. Mark ( finance Manager) was fired and the dealer were not able to keep up their manger's promise. Sales person ( Silas Berger) was a new joinee and he does not have enough experience in dealing issues. It took 65 days for getting me a title and that too duplicate just because of their Finance Manager;s error ( Mark)
Not: don't ever fall in this dealer's trap
This is a Toyota Dealer. I have been a customer there for... - mreynolds
This is a Toyota Dealer. I have been a customer there for 13 years. They offer average wholesale for a trade in on a car they sold to me new and then serviced for several years exclusively. They cast a bad light on their own dealership and customer loyaty. What they are telling me is that even though I have been a loyal customer my car they sold to me and serviced is not worth much on a trade in. I think they have lost a very good customer except for the Service Department which is exceptional. To trade a car with them is not a good experience.
First class experience. - Mrs cx5
I usually do not take the time to write reviews however I feel the need to share my recent visit. First of all, my sales rep was Mitch. He made the point to let us know we was fairly new as a car salesman. You would never know. He was very knowledgeable explaining all the features on the Mazda CX five He took the time to explain all the features, especially to my wife. We had visited a different dealership in Schaumburg, and I must say, there was no comparison We also met the manager, I believe his name was Bill. He was very professional, polite, and actually made us feel welcome they actually matched the price we got from the other dealership, and had the car in stock. I can honestly say, this was by far the best experience we have ever had in purchasing a new vehicle
We love our new Mazda, and will be spreading the word about Roto. My family and I are grateful. Thank you Bill, you have a great staff, and really know how to make people feel welcome. They even gave us a free oil change. I would highly recommend this dealership for a new Mazda or even a Subaru. Mitch and Bill are a great team and an asset to Mr. Roto. Thank you and keep up the good work.
Napleton Autowerks Bourbonnais