61 Illinois Subaru Service Centers

Thank you for the excellent service at Berman Subaru! - newsat

Thank you for the excellent service at Berman Subaru! I was completely satisfied with the service here.

Great people, great service from the service department. - SP

Great people, great service from the service department. Will definitely be going back for my Outback service

The staff in the service department are amazing. - barbara.j.hawk

The staff in the service department are amazing. They explain everything in layman’s terms so you understand what is going on with your vehicle. They are all very knowledgeable, so you feel confident leaving your vehicle with them. They also seem genuinely happy to see you when you arrive, and in my case, they remember my name. Oh, and one of my favorite things (other than the staff) is that they wash my car every time they work on it.

The staff is very knowledgeable and professional. - Jmheinzjr

The staff is very knowledgeable and professional. It makes bring my vehicle in for any service a good experience.

I needed service and had limited time off work. - Pleiades

I needed service and had limited time off work. I called on a Saturday and hawk was able to squeeze me into the schedule and they were done sooner than I expected. Happy I called. Customer service team when above and anyone for me. Thank you Hawk!

Juan was very helpful and friendly. - rogs2013

Juan was very helpful and friendly. The service that was done was completed quickly. I would always recommend this Subaru dealer for service.

Excellent job exceeded expectations had extensive repairs - Damur1170

Excellent job exceeded expectations had extensive repairs done on the engine finished before promised David is in service excellent job!!!!!

After initial missteps between New Sales & Parts dept, - Buyer

After initial missteps between New Sales & Parts dept, the accessories ordered were installed. Would have preferred not to require multiple service visits to get things done but Justin, Scot and Rich were helpful in resolving the matter.

The staff are great, the facility is super clean, the - John

The staff are great, the facility is super clean, the waiting area has drinks and snacks and they keep you informed of status.

Jason was great. - matt200484

Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated

I have all ways been treated in a courteous and - SK

I have all ways been treated in a courteous and professional way. The service representative has kept me appraised of what is happening with the car and the timing concerning its service. I feel very confident with the care Napleton gives my car. It is a clean and comfortable environment in which to wait.

Every time I go into a dealership I anticipate being made - Louconn

Every time I go into a dealership I anticipate being made to feel cheated or lied to. I have never been made to feel that way at International Subaru. Very pleased.

Steve replaced the starter on my Lexus in the driveway. - Rod

Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.

Good people, every time I take my car in I have a quick - Riley

Good people, every time I take my car in I have a quick and easy experience

Thank you Jeremy and staff - SaderSal

It is so refreshing to see someone so 'right' for the job. Jeremy is so personable and he and his staff quiickly got us out of a jam as we were WI visitors in IL with a troubled 2016 Outback under warranty. Thank you so much!!

The Service Dept was great! - Sherry

The Service Dept was great! Very friendly service reps, Kayla was very helpful, she told me exactly what the techs would be doing, the price and about how long it would take. My vehicle was done when promised, and they have a very clean facility. Over all another great experience!

Reliable, truly cares about customers and their - joankowal

Reliable, truly cares about customers and their satisfaction. Great people to work with. Would highly recommend them.

Trish in service at Gerald Subaru is the reason we have - megajetta

Trish in service at Gerald Subaru is the reason we have had such an amazing experience with our outback and are looking to move up into an ascent! She always contacts quickly with updates on timing and any necessary repairs. She’s honest , she knows her stuff and works well even when two kids are hanging on you during pick up !

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!