79 Indiana Buick Dealers

Having to replace a vehicle is never an easy process. - Zackallen1996

Having to replace a vehicle is never an easy process. However, I had stopped it probably a handful or so dealerships prior to coming to stoops automotive. The gentleman I had the pleasure of working with is Brett Estes, and he did everything and I courteous and professional manner and helping me connect with what would become my new truck. The stoops staff is the first time I have come to a car dealer where I do not feel pressured or forced into doing something I’m not certain I am willing to go through with. They are also more than willing to let you take whichever vehicle you’re interested in for a test drive or even a second time if you like! If you’re looking for somewhere to purchase a vehicle that welcomes you, sit down with you, listen to what you’re looking for, and do whatever it takes to make sure you walk out of there with the best deal possible, you’ve come to the right place. As for Mr. Estes, if you’re looking for a relatable easy-going honest individual looking to put you in the right car, talk to this man. Cannot say enough about how simple he helped make the process in the purchasing of my 2018 Silverado. Will most definitely be doing business here in the future for my next car/truck! Thank you Brett!

Excellent service. - Glenn

Excellent service. My touchscreen was partially shorted out and not working in the center area. Dealer put in a new one. So nice to be able to select all functions again on the screen.

I purchased a brand new 2022 Equinox RS from Sean at Auto - Carolyn

I purchased a brand new 2022 Equinox RS from Sean at Auto Park. Sean worked hard for me to get a good deal and I am so happy with my new vehicle! Jeremy, the finance person, delivered the vehicle to me and he was absolutely wonderful too. The dealership is very nice and new. What a great place to buy a car. I highly recommend it!

Touhami and the staff at Ben Davis were phenomenal! - Pat A

Touhami and the staff at Ben Davis were phenomenal! Great experience from start to finish. Touhami made everything pleasant and easy. Highly recommend Touhami and this dealership to anyone looking to buy a new car!

Their service department kept my old vehicle running for - smilliner007

Their service department kept my old vehicle running for 14 years, so when it was time to get another vehicle I thought I would try their sales department. Arthur was fantastic to work with, We knew what we wanted when we went in and he never tried to change our mind. Once the initial paperwork was completed and an agreement was reached, he smoothly handed us off to Jeff in Finance who wrapped up all of the paperwork and continue with the pleasant experience. Both Arthur and Jeff went above and beyond in making the experience as smooth as possible. From walking into the dealership to driving off in our chosen vehicle, it was the best buying experience we have ever had!

Liked everthing except the phantom 4K markup for the - pat45

Liked everthing except the phantom 4K markup for the “warranty and coatings pkg”. Kinda ashamed that I got sucked into it. Stephanie made fun of another dealer that I was dealing with that told me right up front about the 4K upcharge. Yet you did it anyway by sneaking it into the payment process. Not good.

So glad we found this dealership. - Kirkjoyner

So glad we found this dealership. Joe was awesome to work with and there was no pressure, this will definitely be our first stop next time we need a vehicle.

Not intending to buy yet to do a bit of "baseline - B and N S

Not intending to buy yet to do a bit of "baseline shopping." There was only one (that I know of) that fit our criteria, so I truly did not think we would be buying. Dallas Jenkins Car Sales was recommended to us by a friend, and we are sure glad he was! Friendly, non pushy, listened and addressed OUR wants; not what he wanted to sell or what he had in stock. He showed us the vehicle, 2022 Terrain Denali and many of the bells and whistles. What really attracted us was lo/no road noise and all the safety features. The next day, we went to Evansville to "shop around" and left frustrated by our experience of "being sold to" and being given all sorts of known "car salemen's tactics" that have given "car salesmen" a bad rap. We called Dallas back and knew we wanted the 2022 Terrain Denali. No pressure from him or the owner; no sales gimmicks - just heard our needs/wants and responded accordingly. FIRST TIME ever I have really enjoyed the car buying experience (and I have had quite a few! LOL)! I highly recommend Bob Leuger GMC AND Dallas Jenkins Car Sales!

Couldn’t have asked for a better experience! Mike W did a... - ChrisH

Couldn’t have asked for a better experience! Mike W did a great job of finding the exact vehicle I was looking for and getting it to me at a reasonable price. Cary has an amazing team and their service is first class!

All or our interactions were friendly and professional. - E7wrangler

All or our interactions were friendly and professional. The car was as advertised and they found us better financing than we tentatively had already. They filled the gas tank and the car was spotless, even cleaned up from our test drive. Both our sales rep Trevor and the finance guy were not pushy and very straight forward. Would buy from them again.

Absolutely loved the experience, we never felt pressured - Tressa Kohl

Absolutely loved the experience, we never felt pressured throughout the entire process! Tristian made sure to find us exactly what we were looking for and keep it in our price range. Great customer service all around! Will be back and recommend in the future.

Definitely recommend anyone go see Ernie at Kelly GMC! - gfetters2010

Definitely recommend anyone go see Ernie at Kelly GMC! He did a great job for us, was available and answered all our questions. Easy experience!

Salesman Collin was very courteous and professional - mjadams88

Salesman Collin was very courteous and professional throughout the process of purchasing a used vehicle for my wife. We were impressed with the overall quality and cleanliness of their used vehicle inventory. I would highly recommend this dealership to anyone who is in need of a new/used vehicle. Thanks to the whole team at Bill Estes Lebanon for working with us and making our purchase a pleasurable experience.

Simple, easy and fast… Staff is GREAT… buying made easy - daabaadoo

Simple, easy and fast… Staff is GREAT… buying made easy and delivered what they promised! NO ADDITIONAL FEES

Thank you John Zale for helping me negotiate the purchase - Lois Finney

Thank you John Zale for helping me negotiate the purchase of my 2014 Mazda CX 9..John was very kind.,respectful and patient with this Senior Lady ...The Whole Kennedy Team is AWESOME...🇺🇲

Stay away from this stealership! - Dub

Stay away from this stealership!! They are lying cheats!! Don't make the same mistake I did... if you do remember I tried to warn you. This dealership pulled every trick in the book on me. From upping the price at signing without telling me to selling me what they told me was a mopar warranty only to find out its not. Also lying to me about making an order change even when I picked up the vehicle they lied to my face!! Only to find out later qhen of course nothing could be done.. again strongly do not recommend buying anything here.

My husband and I were mislead and lied to several times... - UNHAPPY

My husband and I were mislead and lied to several times by the salesman and told us vehicle passed inspection since purchase we have had to put over 3,000 dollars in said purchase since this past November which is bull yes it was used but we drove it 2 times and it's been in shop repeatedly since. What happened to good quality customer service we will never buy another vehicle from John Jones again neither will either of our families an they buy new vehicles every 2 years. SOME PEOPLE DON'T HAVE MONEY TO THROW AWAY LIKE THEY THINK. We work hard for what we have and since we didn't purchase new we were treated very badly

Staff is amazing they truly treat you like family not - Brandi.wolfer

Staff is amazing they truly treat you like family not just a customer! Highly recommend

Ed and Andrew made this the best experience I’ve had at a - Johnny B

Ed and Andrew made this the best experience I’ve had at a dealership hands down. From start to finish they made everything easy for me to come off the lot with the truck that I wanted. Thank you guys, I love my new ride.

took my buick in for oil change & tire rotation. - alanmurray5

took my buick in for oil change & tire rotation.marked my tires to make sure they were rotated. this came with a multipoint inspection.when I picked up my car to my dismay my marked tires were in the same place as when i dropped it off. they were not rotated but the inspection revealed my brakes were good. how do you inspect the brakes without taking the ties off?so I was riding around with my family thinking my brakes were good when they were not even inspected they lied to us and got caught.on top of all this they did this not once but TWICE!! CROOKS!!!!!!

Kelsi Bail assisted me when I went in to purchase a truck - Derrickbarnett59

Kelsi Bail assisted me when I went in to purchase a truck and was very helpful and pleasant to talk to as well. He was very genuine and ensured I had all my questions answered as well as reached out several times over the following days to see if there was anything I needed.

We bought a used car at Stoops Buick & our salesman was - Richard S

We bought a used car at Stoops Buick & our salesman was Rich Santomassino. He was great to work with, very professional, very personable, answered all our questions, was not pushy and explained all the details of the vehicle. Was a very pleasant experience.

Drove 1 hour to test drive a truck. - Cvogel

Drove 1 hour to test drive a truck. Called and texted to inform that I was on way. Upon arrival i was informed the truck we had just discussed was sold earlier in the day. They do not value your time, or respect your needs.

Only dealer with a new Yukon Denali within a couple - Ken

Only dealer with a new Yukon Denali within a couple hundred miles of me and were fair with the price considering what the market is.

Apparently they removed my previous review again (two - Dudeman

Apparently they removed my previous review again (two times now) which further emphasizes the abhorrent experience I was subjected to and the lack of professionalism of this place. Why Google would allow a valid review to be removed is also extremely concerning. Never do business with Paul Sur Buick GMC. The following encompasses the original review and an update with what transpired since then. I was treated in the most disgusting fashion at this establishment. I was directed by General Motors to take my vehicle to Paul Sur to have an issue with my vehicle addressed and to have the cost covered under warranty and through the General Motors Customer Assistence program if necessary. I paid out of pocket to have the "diagnosis" performed even though I showed up with the service bulletin from General Motors and handed it to them. I am now being told by General Motors that Paul Sur is not participating in the Customer Assistance process to get this known issue which should be covered under warranty addressed even though this is a known issue with this vehicle. I also was denied service in direct violation of the law pertaining to my use of a service animal. The managers went on to threaten me with legal action and to call law enforcement on me. They even told me they would not sell me a vehicle at all. This has been absolutely humiliating. Original deleted review: I want to make it will known this place is horrible. Whatever you do, take your business elsewhere. They literally violate complying with laws and the managers (Lee Lugo and the other man did not provide his name, but it is Mike Somers) treated me in the most abhorrent, discriminatory, and disrespectful manner by threatening me, saying they would not sell me a vehicle, and telling me they were going to call law enforcement on me. I even worked to share with them they were violating the law in attempt to de-escalate the situation and they persisted and said he did not care. I contacted General Motors to file a complaint and will make sure they are addressed to the fullest extent. This all transpired even after I paid them money for service on one of my vehicles

They were nice and they were very friendly and... - Iceknight002

They were nice and they were very friendly and professional and willing to work with costumers

Out of state buyer - Troy Anderson - MN buyer

Out of state buyer from Minnesota. Looked at multiple, easily 10+ GMC Sierras online, from multiple websites. Ended up using / finding my truck on autotrader. Kelley absolutely had best vehicles, from a quality perspective, and the best price, than any other dealer in US. No haggle, no surprises, gave me the most for my trade, than any other dealer. Felt absolutely comfortable with puchasing site unseen. Drove my trade from MN on a Sunday, met with Mark on Monday morning, was on my way back to MN before noon. All would not be possible without assistance from my salesperson Mark Williams and Mike Hamilton in Finance. Can't say enough good things about both, Mark and Mike are both, genuine, honest, straight shooters. If you're looking for someone you can trust I would highly recommend requesting Mark Williams, you will not be dissapointed.

I dealt with John Wade. He is and was very helpful and... - Rjk1736

I dealt with John Wade. He is and was very helpful and knowledgeable to work with. He took his time working with me and Alloeing me to test drive cars

They never followed up with me about the car, no phone... - Cubsfan7420

They never followed up with me about the car, no phone call or email disappointing.