61 Massachusetts Ford Dealers
I order a truck with Derek he was very helpful and - Nate G
I order a truck with Derek he was very helpful and knowledgeable. He made buying a new truck easy.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Sales & Leasing Consultant/Assistant Finance Mgr
Sales & Leasing Consultant
The reason I come there is for the service Sean and Steve - SALFRONTIERO22
The reason I come there is for the service Sean and Steve are polite , friendly and efficient in there positions. I am comfortable in knowing they have the best intentions for the maintenance of my 2021 F350. I hope you pay them well as good people like them are very hard to find.
Master Certified Sales &Leasing Consultamt
Competent and friendly service. - Midwestener
Competent and friendly service. Easy to schedule appointments at a convenient time. Will certainly use this dealership again.
Sales & Leasing Consultant
Director of Business Development
Phil did all he could to get me back on the road quick - robert_flanagan
Phil did all he could to get me back on the road quick and safe
Went above and beyond finding me a truck. - Petersenjames357
Went above and beyond finding me a truck. Extremely satisfied would definitely recommend Jannell motors
Commercial Sales Manager
Certified Sales Consultant
They supposedly took care of everything that I had my - ErikAmati
They supposedly took care of everything that I had my vehicle in for today. Service man Luke was awesome and very professional.
If everything was done properly service wise, it was A plus. Time will tell.
Sales and Leasing Consultant
I have used this dealership for 4 years and until last - karenmalcolm
I have used this dealership for 4 years and until last visit was very pleased. A rookie mistake happened to me and scared me to death. I had a routine oilchange and a recall done. When I left realized I had no breaks. Called Lou who sent a technician to my house. Seems that a hose was disconnected to complete the recall and not reconnected thus no breaks. I live close and made it home but the outcome could have much different 😕. So I quess not happy about last visit.
Sales Associate & Truck Specialist
I had a pleasant experience at colonial Ford in Plymouth. - kaydencejacobs
I had a pleasant experience at colonial Ford in Plymouth. Vito helped me and gave me advice on a vehicle
General Sales Manager
Sales and Leasing Consultant
Awesome experience. - beccalee112
Awesome experience. The sales team is great and not pushy. Love my new Bronco sport, thank you!
Amazing service. - HILTONEMMA
Amazing service. We drove from New Hampshire and it was worth it. I would do the drive again in a heartbeat to work with them.
Great service excellent staff. - portaginny33
Great service excellent staff. the techs were awesome. Caitlin was very helpful when I got there.
Empire Ford found the vehicle we were looking for. - VINEYARD
Empire Ford found the vehicle we were looking for. They were able to get the upfit package done in a timely fashion. When we arrived to pick up the van, there were some issues to deal with, but the sales manager was very proactive in reaching out and it looks like everything will be taken care of. We appreciate the quick response.
Really happy with my new F150! - John P.
Really happy with my new F150!
Jeff Duffy was a great salesman to work with and showed a lot of concern as he worked with me to ensure I got the right truck I needed for my trailering needs.
Worked with Jeff to purchase a pre-owned jeep. - thomas272
Worked with Jeff to purchase a pre-owned jeep. Sales experience was very thorough and all my question s were addressed satisfactorily. Financing went very smoothly thanks to Heidi. Vehicle was delivered to me in excellent condition with detailing. Would recommend.
Imperial Ford is a Five Star rating for me. - xscuppyx
Imperial Ford is a Five Star rating for me. I am a repeat car buying and both times have been outstanding. My experience from the moment I walked through the door was white glove. What a great team, starting with Donnie at the service center and Bob in the finance center. Dean Childs should get the sales award of the Year! Dean went above and beyond to provide me with both honest and personal service. Dean helped me find the perfect car that fit my personality and my budget. Dean took the time to walk me through all the settings in my car, drove to the gas station with me and filled my car with gas. I can't thank Dean and Imperial Ford enough for the extraordinary service!
The service department is wonderful. - Rmonte61
The service department is wonderful. They always get you in and out very quickly. The reps are always courteous and professional. I highly recommend this service department.
A Ford Escape needed a recall performed. - Steven
A Ford Escape needed a recall performed. When I called in to schedule it, the service advisor Brian asked me some questions that led me to think further into what service would be needed as it is a low mileage vehicle, but up on some years (2016). We agreed to add some services like an oil change. He set a reasonable expectation of cycle time with me and so I decided to schedule an early day appointment in order to be able to wait with the vehicle. Check-in was smooth and the service wrapped up 10 to 15 minutes early relative to the estimated service time, which was a pleasant outcome. A few items came up in the courtesy inspection and they were explained to me in clear terms and informed me well to make some added service decisions for the next visit. The waiting room was very clean, pleasantly quiet and comfortably provisioned. When I left, I felt that my needs had been addressed in an efficient manner. I especially enjoyed that their time estimates were on target and that they met the service expectations set during the intake process.
This dealership was extremely professional, had great - eclhuber
This dealership was extremely professional, had great customer service and clearly hires excellent staff. I got great vibes immediately from Robert which 100% contributed to my decision to purchase with McGovern.
Ron at Franklin Ford is the best! - Kaylee.mankins
Ron at Franklin Ford is the best! Will come back just for him every time!
Very efficient, courtesy, very knowledgeable, - htextreme69
Very efficient, courtesy, very knowledgeable, professional, so helpful, and a sense of humor, very friendly!
Our salesman Nick was great. - mikemarsh315
Our salesman Nick was great. Painless process all the way through. Fair price and negotiation. As much as I hate to he daunting task of haggling and going through the whole car buying process. This dealership was a breeze to work with.
The car buying experience at Ford of Greenfield was - Murphy
The car buying experience at Ford of Greenfield was painless. The staff is friendly and courteous and Mark Caloon provides a buying experience with honesty and no pressure.
He is very gentle, patient and willing to answer all my - Da
He is very gentle, patient and willing to answer all my questions and tell everything I need to know. Great services.
McGovern dealership deserves a great review because all - Eiclan
McGovern dealership deserves a great review because all the salespeople were professional, helpful, courteous and a pleasure to work with.
Had a 5 star experience thanks to Jamard, he was very - Baytea
Had a 5 star experience thanks to Jamard, he was very patient with us and very helpful
Always a pleasant experience at Mathieu Ford. - Jean LaFortune
Always a pleasant experience at Mathieu Ford. Whether it’s to buy a new vehicle or bring it in for service, I’ve always been treated so well.
Always great to work with Sue and everyone at service. - john
Always great to work with Sue and everyone at service. They always go above and beyond.
This dealership made the task of buying a new car so - valkane123
This dealership made the task of buying a new car so easy. The sales person was knowledgeable and communicated with me every step of the way as I waited for my new Ford Maverick to arrive.
Kyle is great for the few times I go there a year he - Flyingcerealbox
Kyle is great for the few times I go there a year he always remembers my name and gives me the best experience.
This dealership is the worst! - Bruce
This dealership is the worst! They don't care about their customers. The service and parts departments are terrible. I have been buying Ford trucks forever and after working with these people I have switched to GMC. I would not recommend this dealership.