Went above and beyond! - BassMaster
Throughout our entire experience, Marc and Koko went above and beyond to be sure we were satisfied. They are courteous, professional, and always there or returned our phone calls promptly when we had questions. To our surprise, they also provided WeatherTech floor mats! A great experience that I brag about to my friends.
Always A Great Buying Experience - The Connellys
We have purchased our 5 Ford vehicles here at this dealership since 2003 and will not go anywhere else. We recommend Colonial to all our friends. Their Service Department is excellent. Just purchased our 5th vehicle last Saturday - a 2017 F250 Super Duty in Race Red.
On time - Tim
I arrived at 7:45 for an oil change
I was driving out at 9:00
That was the exact time I was told by the Service advisor
Top Reviewed Specialists At This Dealership
Ford Certified Specialist
Excellent experience - Rick M
I purchased a Ford F150 truck and by far the best experience I've had when purchasing a new vehicle. Sales consultant Robert England was great to work with, no pressure, down to earth and I was very comfortable dealing with him. Very happy with overall experience. Would highly recommend Kelly Ford to anyone looking to purchase a new vehicle.
Excellent service - PJM545454
I brought my car in for service and while I was waiting I decided to test ride a brand new F150 XLT. Because of the way I was treated like family I will be purchasing a brand new F150 from Tasca of Seekonk.
Quick fix of my problem - GUYOLIVA
My truck almost wouldn't start in my driveway. I got it started and brought it to the Quick Lane in the afternoon. They listened to the problem and determined that I needed a new battery. Problem solved!
Sales Associate & Truck Specialist
General Sales Manager
quick, thorough and easy - al smith
the experience was easy to facilitate - service was thorough - very pleasant and knowledgeable staff - questions were answered to my complete satisfaction - was very good experience
seat belt repair plus oil change added at last minute - JimWa
Car was scheduled for service to replace seat belt retractor because old one had locked up.
As i dropped off the vehicle I asked if they could do an oil change at the same time.
Donald said: yes, no problem.
Work was done well and quickly.
The oil change came to $41 and included tire rotation, car wash and multi-point inspection.
I especially like the info provided on the brakes.
Trouble-free and courteous staff. - Barry J Wilson
Professional and capable staff. Will be a customer for now on. Been to many dealerships and treated like a moron. See you again soon for a new edge.
Sales & Leasing Consultant
Outstanding Service by Tim Duffy - Michael Click
I have been buying commercial pickup and dump trucks from Tim Duffy at Muzi Ford for 10 years. In all that time I have only experienced the highest quality customer service. He always puts my time ahead of his and always thinks ahead to reduce my time at the dealership. He always calls me when Ford is running great rebates to see if it makes sense to trade in a truck at that time. Never any pressure sales tactics. I now consider him a friend. Hes a trusted, reliable Sales Manager at Muzi, and they're lucky to have him.
CLICK Landscape Inc.
Outstanding Dealership Experience - F150cust
Could not recommend higher than 5 star, would if we could! Dom listened to our needs, made several great suggestions for us and made us feel as if we were his only customers. This was just going to be a quick visit to a Ford dealer to look at the F150 series and compare to other brands, but Dom made us feel so comfortable that we felt free to ask all our questions. He knew his product so well and seemed to go out of his way to help us. No pressure on us, just conversation on what would work for us. He showed us a couple of vehicles that he thought we would like based on our conversation. He sold us on the product and on the dealership. Once we settled on a vehicle the rest of the team made the finance and delivery a breeze. Dom has followed up with us a couple of times since the sale. I wish he would show the Mercedes dealership how to treat customers!
My easiest and best experience purchasing a vehicle so far. - Kmahoney3751
Jim Lafrerriere was extremely easy to do business with and I plan on purchasing vehicles from him in the future! He made my experience extremely pleasant and has earned a life long customer.
Client Care Specialist
shane - Gayle Suzor
shane did a great job, he is very informative and patient. things could not have good more quickly or smoothly.
I will recommend this dealership and especially shane.
New Trucks - art@gominis
I purchased two trucks from Mike & Mike. They were knowledgeable and informed about their product. I would recommend visiting Herb Chambers of Westborough if you are in the market for a new truck. Be advised, talke to Mike and Mike!
Thank you Guys!
Great Service at Stoneham Ford - Bill Mills
I recently had my 2010 Ford Explorer in to be serviced at Stoneham Ford. I always bring my vehicle to this dealership as I know the quality of the service is outstanding and is always done right the first time. The staff is always friendly and courteous. I also bring my vehicle in to the Quick Lane for oil changes and routine maintenance. I should say that I also bought my Explorer from Stoneham Ford as well. I would highly recommend Stoneham Ford.
2017 F-150 - Timothy DaSilva
It was a great experience. All the staff were very knowledgeable and friendly. Great customer service. Love my new truck. I will definitely be coming back for another truck and also recommend them to all my friends and family. All around great dealership!
Sales and Service - Towguy06
My wife and I decided to purchase a 2016 Ford Explorer from Marcotte Ford, and the experience couldn't have been better. Nicole was fantastic throughout the entire buying process, keeping us informed of what was going on, making sure everything met our expectations. A few months later our other vehicle was needing to be replaced, so we returned to Nicole and ended up buying a 2013 Ford F-150. Well with a used vehicle, theres always the chance of it having issues... The issues were addressed to Rob in the service department and within a few days, all the issues were taken care of. While the truck was being fixed, they accommodated me with a loaner that was equivalent to what I owned. We couldn't be any happier with the experiences at Marcotte.
Great service from sales people no pressure. - ford reviews
I Needed to shop for a little newer car which i wanted SUV this time instead of a Ford Taurus which i have owned since 2008 and it is a 2004. MY review for this dealer is top rated in my book i will go back and shop again .
Loving my new F150! - joe1987
Ordered a new 2018 F150 from Peter at Townsend Ford. Truck came in faster than expected and I couldn't be happier! The whole process was extremely easy from start to finish. I would recommend Townsend Ford to anyone looking for a dealership that goes above and beyond any expectations and makes you feel welcome and appreciated!
Overall Great Experience !!! - Kevin
I would highly recommend Watertown Ford for your next vehicle purchase. The whole vehicle purchasing experience was very professional and easy. Michael O'Brien is the best salesman! I am extremely satisfied with my new Ford F350 Lariat Crew Cab. Great job Watertown Ford!!
Being Coming Here 25 Years - Bill F
I've been coming here since 1990 when I bought my first Explorer (a 1991 model). Never had a problem. The people have changed, my salesman Bill retired but I'm sure I'll find a new one when I need it. Go for service three times a year. Dave and Dan are fine. Service is done on time. Occasional problems with the old guy who sits in the corner of the showroom but you only need deal with him to approve a deal when you buy. Took my neighbor there and she was ready to buy but her loan didn't go thru but that's not their problem. Would recommend to anyone.
Very good experience - Clearsoundchris
Buying a new car for me is like pulling teeth. When I lurched my F250 last year I ended up yelling at the salesman and manager. Which is why I didn't return when buying a new mustang. I decided to try Wareham Ford. The dealership is very small by today's standards (which was a welcome surprise). I was treated kindly and with respect by Serena and all involved. Those Maga-dealers need to take lessons.
Easiest new car buying experience ever! - lisa2254
I found all of the folks at Framingham Ford to be super helpful and friendly throughout the process of buying a new car. They were just wonderful - and very patient as I test drove the same cars several times trying to decide which one to buy. I am so happy with my new Ford Edge. Working with Chris Uhl was just wonderful.
Service - Ellenculley
Great service was received by all. From the phone calls and emails to the actual day of the sale. Everything was efficient. My salesman was over the top.
York ford - Ajames14
Jim is a good sales man and treated me very fairly and well. There were only a few hiccups in the sales process but Jim did a great job in facilitating the sales process through to the end with what he could control to ensure I was satisfied.
Great dealership - rumpity
Great dealership. They were 80 miles away, but it was worth visiting them. FAR more friendly than the bigger city dealerships and still having good inventory and services. I have purchased from MANY dealers over the years, but these guys rank right up there with the best.
Bought a used f150 - Ronsrulez
The sales people at balise Ford of wilbraham were outstanding! They really went out of there way for me to get the right truck for me. Ryan did alot of figuring of numbers for me. He has a great personality and I will definitely do business with him again!
Didn't waste my time - Beth.m.peterson
I buy my cars from bay state. They make it quick and easy. I Will tell my friends and family to shop there too if they are ever looking for a ford
Bonnell Ford, what car buying should be like. - JoshB
My wife was recently in the market for a Ford Fiesta and after some searching around on autotrader we found a certified preowned 2014 Fiesta at Bonnell Ford. We contacted them through autotrader and got in touch with Bill Kerns. He was an amazing salesman to deal with during the entire process.
We agreed to test drive the car the next morning (Sunday) and told him we had a 2 hour commute and would show up at noon when the dealer opened. He assumed we would leave a bit early anticipating traffic, so when we arrived 20 minutes early, he was not only there waiting for us, he already had the car around front for us to look at and offered refreshments.
We took it out for a quick test drive, he thoroughly went over the cars features inside and out. He even gave us some time alone outside with the car so we could discuss it privately. Once we decided we wanted it the negotiation went super smoothly. He never used any high pressure sales tactics or tried to convince to get things we didn't need. He simply laid out the options, answered questions and let us decide. I said it was the easiest car purchase I have ever had and he said that's how it should be. We were in and out in a few hours.
When we arrived to pick up the car it was clean, tanked up and ready to go. Bill even went over the car one last time, helped my wife sync her phone before the drive home and asked if we had any more questions before sending us on our way.
Out of the 4 car dealer transactions I have had over the years this was by far the best. I can't recommend them enough. They were super nice and you can tell they care about their customers. I can't say I have a single complaint about the entire process. Great customer service, nice cars, fair prices, what more could you ask for.
Despite the distance from my house I will be returning to Bonnell when it comes time to trade in my F-150, it's worth the drive.
Shop Prime Ford first - BobbyD
Prime Ford of Auburn is the place you want to start shopping at first. It will save you a lot of time as you will not go elsewhere after going here. Their inventory beats the larger dealerships in the area. Their prices beat ALL other dealerships. And to top it off, their staff is so professional you will never feel pressured. Our day shopping would have been perfect.................if we had gone here first.
Assistant Service Manager
Sales & Leasing Consultant/Assistant Finance Mgr
Internet Sales Manager
Ownership Team/Service Manager
Sales and Leasing Consultant