My experience - Colonial review
All were very friendly thle minute we walked in the door. I knew what model I wanted and was not persued to look at other models because they didn't have one on the lot5.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
General Sales Manager
Expert service - Joel
Expert service. Friendly. Super helpful. Couldn’t have been any nicer. 10. Stars. I’ve been to other dealers in past and Daniel was by far the best to deal with. He needs a raise
Director of Business Development
Sales & Leasing Consultant
Buying a new car. - Mimsays
When I went in to the dealership I was greeted by Charlie and Janice they were very attentive listen to what I needed and introduced me to Mike Kinney the salesman I told Mike I would like to trade in 2 cars on a new vehicle he showed me three vehicles I selected a 2018 Ford Escape Titanium we went for a test drive and Mike was very good about answering all the questions I asked him during the test drive and even more knowledgeable when we got back to the dealership and he showed me all of the features that I didn't realize that I was getting and show me how to use them and spend a lot of time on the safety features which impress me quite a bit we settled on a deal and later that day I spoke with Kathy who was in the finance area she was well experience in a job friendly attentive to questions and we were in and out of there very quickly and professionally treated for that reason I would definitely recommend Janelle two friends and folks I know that may be needing cars or service in the future thank you
Ford Certified Specialist
Outstanding - Steveaubin
From the moment I walked through the doors at Tasca , I was met with smiling faces and an overwhelming feeling of calmness. Purchasing a new vehicle can be a stressful task but somehow my car expert Jeff , not a salesman in the typical sense because their was zero pressure put on me like a traditional salesperson would do . Jeff's main concern was to make sure that my wife and I were choosing the right vehicle for our life style and needs . If I ever have the need to car shop again, I will definitely walk through Tasca's door and search for Jeff because I know that my interests were more important to him rather than his sales commission..... Thank you Jeff and thank you Tasca
BDC INTERNET SALES
Used Car Purchase - Rusty
My high rating for this dealership is because of the salesperson I dealt with. Gloria Coffin went above and beyond my expectations and reflected well on Gervais Ford. I feel confident that I can call on her to resolve any issue that might come up regarding my new purchase. When that purchase is a used vehicle, the salesperson's integrity is the most important factor.
Sales Associate & Truck Specialist
Friendly, Professional Service - flex
My experience with Jason Mora was excellent Jason was very helpful to me recently in my search for a new vehicle. He understood why I wanted and needed to make a change and was extremely helpful in making sure I could do it. I am now the owner of a Ford Flex which I love and have a hard time keeping other family members from "borrowing" it. I would highly recommend this dealership and Jason to anyone who is looking to buy a new or used car, Jason worked to get me the deal I needed including the low financing I requested.
Certified Sales & Leasing Consultant
Sales & Leasing Consultant
Easy to work with - JOEPLB
Mike was very helpful with my experience and made buying my Ford F-150 and dealing with my trade in a very easy transition. I am very happy and would refer a friend.
Very nice repair crew - Dbrezzy
Two day service was needed because some parts needed to be ordered. I was happy to be treated like a normal person. Car was fixed and 6 months later running fine.
NO PRESSURE NO PRESSURE - Thedrac
For my wife, I purchased a Ford EDGE 2015 loaded model from Imperial Ford with the help of Dean Childs, Sales; and Lou Carvalho, Sales Manager. They allowed me to take the vehicle home, show it to my wife and then bring it back. Upon my return to the dealership, I told them we really liked the car but the price was not in our budget. Lou said, "Let me see what I can do for you!" Currently we had been paying $350 per month on the vehicle we were trading in. Lou and Dean offered me a monthly payment (INCLUDING a non-deductible 9 year/150000 mile warrantee) under $400!!! It was a no brainer. This is the second vehicle I have purchased from this dealership. In 2014 I was able to design my own Ford Mustang Convertible of which I drove away on my 65 birthday blasting my Beach Boys tunes as I drove home. If you are lookin' for a Ford, go H E R E!!!
Pleasant experience - et123
I test drove the Edge but, for various reasons, decided not to purchase the vehicle. I worked with Jim Laferriere who offered me many options to help with my decision. He was very professional and did as much as he could to find an alternative to suit my needs. I would return to Jim and Rodman if a future need arose.
Client Care Specialist
Oil change - Packman58
Always great to deal with when I have any service done on my car. Advisor Leo Fernandez goes out of his way to make sure all needs are meet even a ride home and pick up when my car is ready.
Internet Sales Consultant
A Wonderful Truck Buying Experience - toms1990
I had a great experience buying a used F-150 Lariat from Muzi. I was impressed with Tim Duffy's seemingly limitless knowledge of Ford trucks. He helped me decide on a great used Lariat. I then spoke to Scott in the finance department to figure out the best payment plan for me. He was very personable and caring of my financial needs. I can attest to several of the reviews I have seen on the wonderful customer service at Muzi! I will be recommending them to anyone I know that is looking for a new vehicle!
Ford Sales Consultant
Commercial Truck Manager
Awesome! - Emilyv33
Everyone here was super helpful. We worked with Gonzalo and he was extremely accommodating. The experience itself was easy, quick, and enjoyable. Would definitely recommend it to anyone.
Ford F150 - Coach
Simply the best place to buy or lease a vehicle. The customer service is impeccable, the staff is friendly and we would go nowhere else to lease or buy a vehicle.
Sales and Service - Towguy06
My wife and I decided to purchase a 2016 Ford Explorer from Marcotte Ford, and the experience couldn't have been better. Nicole was fantastic throughout the entire buying process, keeping us informed of what was going on, making sure everything met our expectations. A few months later our other vehicle was needing to be replaced, so we returned to Nicole and ended up buying a 2013 Ford F-150. Well with a used vehicle, theres always the chance of it having issues... The issues were addressed to Rob in the service department and within a few days, all the issues were taken care of. While the truck was being fixed, they accommodated me with a loaner that was equivalent to what I owned. We couldn't be any happier with the experiences at Marcotte.
Great service from sales people no pressure. - ford reviews
I Needed to shop for a little newer car which i wanted SUV this time instead of a Ford Taurus which i have owned since 2008 and it is a 2004. MY review for this dealer is top rated in my book i will go back and shop again .
Its Fun at Townsend Ford! - Richard & Sue
Buying a new car is fun when you work with Gary Pierce at Townsend Sales & Service!
Just purchased our 4th Mustang in as many years from Townsend Ford. The trade in value is always fair & honest.
Gary is always willing to help with any little problem that pops up! If you want to be treated with courtesy & respect I strongly recommend the entire staff in the show room at Townsend Ford!
Very good experience - Clearsoundchris
Buying a new car for me is like pulling teeth. When I lurched my F250 last year I ended up yelling at the salesman and manager. Which is why I didn't return when buying a new mustang. I decided to try Wareham Ford. The dealership is very small by today's standards (which was a welcome surprise). I was treated kindly and with respect by Serena and all involved. Those Maga-dealers need to take lessons.
Very Accommodating - Excellent Salesperson - jenaluke
We drove 2 hours, from NH, to look at a 2011 Expedition. The young man who assisted us was It was perfect and made an offer. The offer was not accepted so we left only to be emailed 1/2 way home with a counter offer. When we contacted the Sales Manager we let him know how unimpressed we were that we had to leave before even being provided a counter offer. We came to an agreement on the price, but explained that due our business schedule and the 2 hour drive, it would be very difficult to get back to Watertown to take care of purchase. Arrangements were made for the car to be brought to us! We handled a few things over the phone and by email and then my "new to me" vehicle was brought to my door!
My new F150 - f150 stx
I was very pleased with the deal I got from Brian at Framingham ford.. It was a
a great experience and I would do it again. I told Brian what kind of truck I wanted and the color
the price fit my budget as well.
Brian had one at the dealership and it was quick and easy
thanks Brian for your help
Excellent Service & Value - IrvG39
60,000 mile service & new tires on 2014 Explorer (CPO Purchase at Jack Madden) - Researched best tires for my needs & JM installed with best price. No charge for 4-wheel alignment because vehicle was "perfect" when checked. Service has always been timely and reasonable cost. Other dealerships (not Ford) have attempted cheating me in the past to charge for repairs & parts not needed.
Great Deal - Truck Guy
I went to Quirk Ford to look at some trucks. Mike Travers asked me if I needed any help and showed me some new F-150s. Unfortunately, the brand new trucks were out of my price range. But, Mike found a quality, certified used pickup truck with low mileage that was within my price range. He did not pressure me at all. But, he was able to get me a deal that I just couldn't turn down. I also worked with Antoine Jamison and Chris Cannavo and they were also a pleasure to deal with. Everybody knows that you can get the best deals at Quirk Ford and this buying experience is just another reason why it's true.
Rich Silveresto provides excellent service in Service Dept. - readingwoods
I love Stoneham Ford..excellent professional service...friendly, helpful, kind personal and on time delivery...best in the business, The employees at Stoneham Ford do everything and everything possible for you to get you in and out as quickly as possible. .
New F250 - lkopec
Thank you to Carl Swanson and everyone at Ford of Greenfield for finding my truck, giving me a great deal on it, and making the whole process painless. We've worked with Carl before and will be back again for another. Thank you for the long-term relationship.
Great Service - Jeep Cherokee
Brian Beauregard was great. He knew what I wanted and kept me posted on the inventory.
I will definitely go back when we are looking for another vehicle.
Got the job done - cdam44
Jim and his crew were very helpful and upfront for all our truck buying needs. Very easy to work with, responsive to our questions, and accommodating to our schedule.
Bonnell Ford, what car buying should be like. - JoshB
My wife was recently in the market for a Ford Fiesta and after some searching around on autotrader we found a certified preowned 2014 Fiesta at Bonnell Ford. We contacted them through autotrader and got in touch with Bill Kerns. He was an amazing salesman to deal with during the entire process.
We agreed to test drive the car the next morning (Sunday) and told him we had a 2 hour commute and would show up at noon when the dealer opened. He assumed we would leave a bit early anticipating traffic, so when we arrived 20 minutes early, he was not only there waiting for us, he already had the car around front for us to look at and offered refreshments.
We took it out for a quick test drive, he thoroughly went over the cars features inside and out. He even gave us some time alone outside with the car so we could discuss it privately. Once we decided we wanted it the negotiation went super smoothly. He never used any high pressure sales tactics or tried to convince to get things we didn't need. He simply laid out the options, answered questions and let us decide. I said it was the easiest car purchase I have ever had and he said that's how it should be. We were in and out in a few hours.
When we arrived to pick up the car it was clean, tanked up and ready to go. Bill even went over the car one last time, helped my wife sync her phone before the drive home and asked if we had any more questions before sending us on our way.
Out of the 4 car dealer transactions I have had over the years this was by far the best. I can't recommend them enough. They were super nice and you can tell they care about their customers. I can't say I have a single complaint about the entire process. Great customer service, nice cars, fair prices, what more could you ask for.
Despite the distance from my house I will be returning to Bonnell when it comes time to trade in my F-150, it's worth the drive.
Awesome - Jasper713
Everything was great from start to finish. We were welcomed warmly and listened to and we got what we wanted. We left with the vehicle we wanted and the payment we can afford.
Mixed Experiences - BuffaloHonda
My F-150 had to come back to various Ford dealers during the warranty period. My experiences at Autofair were mixed overall, but the truck finally got fully sorted & I received a loaner a good chunk of the time. Most of the work was done well too with decent communication.
The bar is low for Ford dealer service departments so don't expect much from any of them. Autofair is decent though not perfect.
Parts and service are incompetent. Don't go here. - Stacyliz
I had called about my driver's side mirror, and spent an additional $40 and I was assured that the mirror color would match the color of my car. It didn't, it is flat black, not red. I even spent the money to have it installed. About $500 later, my mirror does not match my car. They will not rectify the situation, I was told I have to spend more time and money to have it sent to a body shop. Highly disappointed.
Finance Business Manager
Jannell Ford of Hanover
Assistant Service Manager
Tasca Ford Mazda