61 Massachusetts Ford Dealers

In 2014 I purchased two vehicles from Jannell which I had - bobhoward

In 2014 I purchased two vehicles from Jannell which I had regularly serviced till now.Their service staff is outstanding and quite helpful in diagnosing problems as they occur. Shaon Simpson set up a recent repair with pickup&delivery service which proved to work perfectly. I recommend trying it to anyone needing service.

Our salesman, Paul Scannell, was extremely knowledgeable - jeffwcopher

Our salesman, Paul Scannell, was extremely knowledgeable and transparent, making a large purchase very informative and easy. During the process he even went above and beyond by using the 15 minutes of waiting time while the manager finished the financial paper work to contact our insurance company and make sure our insurance was covered and transferred to the new car.

Sean has been working for Walls for many years. - BPDFITZ

Sean has been working for Walls for many years. He has always been helpful, respectful and professional. I trust him with all my trucks needs!

We are very happy with our car and the help the - Cleancarguy

We are very happy with our car and the help the dealership provided. Thanks alot

Always get get knowledgeable and professional, inadept - michael11010

Always get get knowledgeable and professional, inadept service. Communication with the service department is very important to me and Colonial is willing to spend time to explain to me in great detail my service needs.

Excellent work done with very professional customer - Jpmcgrath55

Excellent work done with very professional customer service. Highly recommended business to deal with. Willing to perform work on my 2009 vehicle, while other dealerships want nothing to do with it, even though they service cars with much more mileage than my car has. Balise had no problem with my cars age. If you want to keep your vehicle all Ford, use Balise.

Donny in the service department is always a pleasure to - christinabouchard

Donny in the service department is always a pleasure to work with! He’s friendly, professional, and always makes sure my car gets in when I need it. The valet service is also fantastic-so convenient , and the gentleman who picks up and returns my car is always courteous and kind. Great customer service all around. Thank you, Donny and the Imperial Ford teamm!

My spouse and I recently made the decision to buy a new - Jay

My spouse and I recently made the decision to buy a new car. Soon after, we happened to be passing a Stoneham Ford lot and saw a 2026 Bronco that caught both of our attention. We stopped to investigate, and, as soon as we walked into the main room, we were greeted by our Sales rep, Brian, who was friendly, polite, and helpful. We told Brian of our interest in that particular Bronco, and he readily and clearly responded to our many questions about it. Soon, we were giving the vehicle a test drive, which truly cemented our resolve to own it. Then Brian sat with us in the vehicle, going over all of its features, and answering all of our questions. He was the essence of patience and a fount of information, responding to everything we asked with knowledge and enthusiasm. Eventually, we were introduced to and sat down with George, the Business Manager, a friendly, informative guy who answered our whole new round of questions about costs, warranties, and the general business side of purchasing. We were ready to buy our Bronco. Brian guided us through all the next steps, and we smoothly navigated the purchase with both Brian and George readily there should we have even more questions, which we did! They made the experience a stress-free one that allowed us to enjoy the excitement of buying a new vehicle, without feeling rushed, pressured, bewildered, or troubled by unanswered questions or other uncertainties. I wouldn’t have changed anything about how the whole process had gone. It was just a winning buying experience from start to finish. I am writing this a few weeks after the transaction took place. What stays with me is how well the interactions with the Stoneham Ford guys had gone, and how we were able to enjoy the purchase of our new Bronco. Thank you, Brian, and thank you, George, for all you did to make the experience a positive one for us, and for bringing us and our Bronco together.

Great dealer always services my car on time as expected - paulgroom500

Great dealer always services my car on time as expected bought several new fords from them since 2012

Christine helped my husband and me upgrade our Ford three - Wilbeth R

Christine helped my husband and me upgrade our Ford three years ago, and she was honest, knowledgeable, and incredibly helpful in finding the best vehicle for our needs. A few weeks ago, when we were ready for another upgrade, Christine reached out to follow up on our current vehicle and let us know about the sale they were having. She worked hard to help us get into a brand-new car while staying within the budget we were comfortable with. We’re so thankful for Christine and truly appreciate her dedication, professionalism, and outstanding customer service. We highly recommend her! ❤️

Herb Chambers Ford Braintree always gets me in and out. - dawnramsey218

Herb Chambers Ford Braintree always gets me in and out. The technicians are the best part, especially the ones who have been there for a longtime. Very honest and knowledgeable! I highly recommend their service department.

I have been buying trucks from Rodman for 25 years and I - O'BIE

I have been buying trucks from Rodman for 25 years and I have always had a great experience with all Rodmans employees and I will continue to buy at Rodman because they are always fair, professional and willing to work with you in any way they can.

Ann is wonderful about reaching out keeping customers - DONNAPULEO7

Ann is wonderful about reaching out keeping customers informed. She's friendly, compassionate and knowlegeable

Took car of my Class C RV with no problems and no issues. - Robertgraves102

Took car of my Class C RV with no problems and no issues. Didn’t make any excuses as to why they could not service it since it’s an RV

Great experience getting my new Lincoln there my sales - racoderre

Great experience getting my new Lincoln there my sales man was very helpful. Even the finance guy was great. I will be back for my next purchase.

Amazing service as always. - mryan1212

Amazing service as always. Chris is the best realty attentive to customers needs Love working with him when I come in for service

Accomdating, concise, professional and polite. - Jennifer Lima

Accomdating, concise, professional and polite. Thank you very much for the quick service. We'll be back!

Most pleasurable experience at this dealership! - Estiles6

Most pleasurable experience at this dealership! Billy Rudolph was so professional and easy to work with , I no longer dread buying a new vehicle! Jeff in finance was also very easy going with no pressure! Emma was the sweetest and most patient person with me when explaining all the new technology in the vehicle! I will definitely be returning to Grieco Ford for my next new vehicle! These three people made buying a new vehicle FUN!

Friendly guys. - Studsremodeling

Friendly guys. Courteous, no nonsense service. Very clear about pricing and very fair. I send all my friends there.

I will never buy another vehicle anywhere else! - Jenna Peloquin

I will never buy another vehicle anywhere else! My husband grew up in the area and he and his family have always purchased their cars from Lamoureaux. Being from RI and having bought my cars from other larger dealerships I was skeptical to say the least. The second I stepped into the doors, however, right off the bat I could feel the difference. Being smaller and family owned they truly take their time and answer any and all questions that we had! Jordan was our salesman and for only having been there a short time he was extremely knowledgeable. Everyone that we dealt with through the entire process made us feel extremely comfortable and treated us like family. We will never go anywhere else!

Extremely disappointing and unprofessional experience. - RFK117

Extremely disappointing and unprofessional experience. I was prepared to purchase a used vehicle from this dealership and worked through multiple pricing issues before agreeing to move forward. The original quote included a nearly $3,000 appearance package that was not clearly reflected in the advertised price, along with a $1,000 third-party registration fee. After I questioned both charges, the appearance package was removed and I chose to pay cash to avoid the registration-processing fee. The finance manager then sent paperwork for my wife and me to sign, which we completed. The documents listed the vehicle’s mileage as 8,570 miles. When I specifically asked the salesperson to verify the mileage before wiring more than $30,000, I was finally told that the actual mileage was 9,784—more than 1,200 miles higher than the signed paperwork. The explanation was that the previous owner had continued driving the vehicle while waiting for another vehicle to arrive. I reasonably asked for time to reconsider and for the inaccurate paperwork to be corrected. The salesperson emphasized that the vehicle had been marked sold for us and pressured me to make a decision quickly because they could not continue holding it. Before I even had a chance to respond with my decision, I was told the vehicle had been sold to one of the salesperson’s coworkers. That is an astonishing way to treat a serious buyer who had already signed paperwork and was simply trying to verify that the mileage and transaction documents were accurate before sending payment. The problem was not merely the additional mileage. It was the repeated lack of transparency, the inaccurate paperwork, the pressure to act quickly, and the decision to sell the vehicle internally before giving me a reasonable opportunity to respond. I would strongly caution buyers to carefully review every charge, independently verify the mileage, and confirm all details in writing before signing or sending payment. Based on how this transaction was handled, I would not trust this dealership with another purchase.

Townsend Ford Dealership is the best around! - a.sciabarrasi

Townsend Ford Dealership is the best around! I purchased my truck there and have done every service there since. The service department is awesome, Thank you!

I had a difficult electrical issue with my truck that I - jamest96gt

I had a difficult electrical issue with my truck that I knew could be a tall task. They seemed to have solved it!

Gus was super awesome to work with. - Matt.brazeauu

Gus was super awesome to work with. All members of the team i interacted with were professional and felt i was in good hands the entire time

I feel very comfortable bringing my Ford Explorer in for - fmurphyandsons

I feel very comfortable bringing my Ford Explorer in for service The works package for oil change and rotation of tires is very reasonable cost for a dealership Great service managers too !!

Stephanie was extremely patient, knowledgeable, in - skmuller

Stephanie was extremely patient, knowledgeable, in explaining how my a C issue was going to be investigated. she also explained my options of using my Ford points Having them expire in August. I ran into a problem in finding a ride to the Wareham Ford Dealership to pick up the truck after the diagnosis, Stephanie arranged for me to be picked up by one of the sales people Living in the area. That also Was beneficial because he explained How they work and that customer service was their priority. This was important to me as my husband and I have always owned Ford products from station wagons to trucks. having moved from New Hampshire to mass I now need to find a dealership closer to where I now live. Family owned for many years and it shows with employees there for many years...when I buy, they will be my choice!

Service Dept. - ed.m

Service Dept.was professional and Bill was friendly and very helpful. I plan on bringing my car for service there again soon.

Ben with Bonnell was fantastic! - Rita

Ben with Bonnell was fantastic! Very very helpful. Definitely would go back anytime .. Great place

My service. - peterwoodnissan

My service. Was great I had a 3:00 pm service time. Got there. 15 min early For a recall. Took truck in right away. I waited. For. 30 min