865 Massachusetts Used Car Service Centers
receptionists and tech people always informative, - JED1954
receptionists and tech people always informative, friendly and helpful. So far I've had no complaints any time I brought my car to the dealership for service.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Advisor/Service BDC
Advisor
This dealership is always clean, efficient, and - L.Turco
This dealership is always clean, efficient, and respectful of my time. Entire staff I’ve interacted with are kind
Assistant Service Manager
Parts Manager
Service Manager
Copeland Toyota has been my dealership since 2011 and I - diane.cardinale
Copeland Toyota has been my dealership since 2011 and I am very satisfied with the sales and service department….
Always attentive and professional. - VILLELLAC
Always attentive and professional. Friendly staff. Appointments always on time. Super helpful when questions are asked.
Service Advisory
Parts Advisor
Friendly staff, professional and helpful! - Emmanuel
Friendly staff, professional and helpful! Not to mention fast and efficient service, I love this place !
Parts Director
Very polite I believe it was the service manager that I - krysmedina
Very polite I believe it was the service manager that I dropped my car off with. He suggested services that I was due for, but did not pressure me to do them. He was very personable and great to deal with.
The dealership does a great job of communicating and - ericm
The dealership does a great job of communicating and setting expectations when it comes to servicing the vehicle. I was impressed with Emily and thought she did a great job with communication and explaining what needed to be done. I will say it was somewhat expensive, but the process was easy.
Service Concierge
Very clean. - CWR
Very clean. On time. Great service! First time here and I’ll be back! I’ve been to other Cadillac dealers for service and this one has set the gold standard.
I had an amazing experience with this dealership. - Djl11rn
I had an amazing experience with this dealership. I would suggest anybody going to Mercedes-Benz of Sudbury in the service department. Dan Kristoff was an excellent service rep. The process from when you drop your car in to be serviced right to the loaner was smooth and everybody was just so amazing and helpful.
Service Consultant
Great customer service. - Emoque
Great customer service. I was kept apprised of the service on my vehicle from start to finish. The facility is beautiful, accommodating and clean.
Service BDC
Good experience overall. - jasonhaglof
Good experience overall. Pretty straight forward. Wasn't much pressure. Sale moved fairly smooth. Got the car I was looking for without too much b.s. Would buy from Silko again and recommend to anyone looking to buy a car to give them a shot.
Service Coordinator
If you're looking for a new car, don't shop anywhere - Cynthiah S
If you're looking for a new car, don't shop anywhere else! Always great customer service and a nice place to work with. John is always able to answer my questions when I come by. The service department is also the best around. We travel over an hour to work with them when needed.
Our service advisor, Donny, was excellent. - SCHEYJOHN
Our service advisor, Donny, was excellent. He took the time to show me how to work the climate control system. My wife and I had not understood how to set the controls for the conditions we wanted. Donny explained everything about the service check very well. I liked the large, very pleasant waiting room. The service check and state inspection were done very efficiently.
I have always had very good service at this dealership, - mpm123
I have always had very good service at this dealership, and appreciate Amiel and the rest of the groups professionalism. The video review is very helpful too.
Friendly and courteous service. - hr_druryjr
Friendly and courteous service. Diagnosed in a timely manner. Coordinated with my warranty company for me and received approval and completed the work in a timely manner.
Fixed Operations Coordinator
I had a great experience with Colonial when purchasing my - murphyashleyc
I had a great experience with Colonial when purchasing my Grand Cherokee. Ty in sales was very helpful and went out of his way to communicate during the process to make it easier. I was recommended Colonial to anyone looking for a new car!
Certified Service Adviosr
I found the staff to be very courteous and, helpful, They - ANGSAB88
I found the staff to be very courteous and, helpful, They delivered the vehicle earlier than predicted. Good communication
Warranty Administrator.
I did not purchase this vehicle from them. - wackieworld
I did not purchase this vehicle from them. However, I've been treated better than the dealership I did purchase from. Service was very professional and extremely easy to schedule.
Hyundai’s service was on point, professional and ready to - mariola_st.jean
Hyundai’s service was on point, professional and ready to help however they could. I will be back!
Parts Counter
Valet
Everything went so smooth ,we were in trouble . - josephmcsorley
Everything went so smooth ,we were in trouble . Thank you again 👍🏻👍🏻👍🏻👍🏻👍🏻 than you again Marty
They got me in to service fast and addressed the issue I - Michele stenson
They got me in to service fast and addressed the issue I was able to wait in a comfortable area while the repair was made
Quick and easy! - BRITT79
Quick and easy! No hassle. Dropped the car off and it was ready 90 minutes later.
I have always had good experiences with Boch Honda, both - finbarb
I have always had good experiences with Boch Honda, both Sales and Service over the past 8 years.
Client Service Advisor
David Pari is amazing, He is very helpful and provides an - Luciana
David Pari is amazing, He is very helpful and provides an excellent and quality service. I always request his services.
Owner Loyalty Manager
If I could give you a higher grade I would. - PV
If I could give you a higher grade I would. Place was busy 24-7. They have a nice lounge with Big screen and water for guests in-line to get into the box and drive away in your NuCar
Superlative customer service: efficient and effective! - John G
Superlative customer service: efficient and effective! Chris DeFelice,Service Advisor, is very professional, knowledgeable and trustworthy. He makes certain that my KIA K5 is serviced properly;and,that I know that my KIA K5 remains in top-notch condition. I'm consistently treated extraordinarily well by Pride KIA staff.
Assistant Parts Manager
I truly appreciate the customer service and - MARTINE.FLORESTAL
I truly appreciate the customer service and professionalism by Jeff Richards. From the old location to the new bigger location, I always felt valued.
Greg has been "my guy" since I bought this vehicle. - Mary Lake
Greg has been "my guy" since I bought this vehicle. I depend on him to keep me running smoothly and especially, safely, on the road. He is always available to answer questions. Having someone to trust in the cars and maintenance is most important!
Excelent service they were very helpful and work was done - cplandscaping294
Excelent service they were very helpful and work was done well . The customer service was excellent we appreciate the service
Professional and efficient. - Dbcnellc
Professional and efficient. Transported my vehicle, serviced it correctly, returned it clean. All I could ask for