Excellent - SCOTTYV42
This was my 3rd vehicle I bought from Campbell’s. Always an easy and great experience! My next vehicle will definitely be purchased at Campbell Ford.
Top Reviewed Specialists At This Dealership
Sales & Leasing Professional
Rob is a very customer oriented professional. - 2018ford fusion4ever
Rob was very helpful with the process. He took the time to spend with us to ensure that we understood how all the vehicle upgrades functioned. He was well informed and knowledgeable, He did not pressure us (which we liked). The dealer location was easy to find. We will definitely go see Rob for our next purchase.
Knowledgable Friendly Service - Chuck Pearson
We ordered a base model Ford Fusion hybrid. Our sales consultant Dan Friihauf did an excellent job of explaining options to us, getting us a good deal and keeping us updated on the progress of the car. When the car arrived he explained the features to us. We hadn't had a new car since 2001 so that was very useful. The new car was clean and shiny and had a full tank of fuel. The other staff that we encountered was very friendly. The F&I person didn't argue with us when we turned down all the wonderful protection he offered, a refreshing change from an experience at another dealership a long time ago. We will definitely return to Bell Ford next time we buy a new car.
Good Dealer - cardriver
Had a positive result when I purchased a used vehicle. There was an issue at the time of sale, but it was rectified satisfactorily. They are trustworthy.
Used vehicle purchase - Larry
Fantastic customer service, before and after the sale!!! Will continue to do business with Dean Arbour Ford Lincoln! This has been by far the easiest buying experience ever! Highly recommend!
A Great Experience Every Time I Buy a Car Here! - rfussman
We have bought our last 4 vehicles here and will continue shopping for our vehicles here, for both new and pre-owned. We also use the service department, and have always been treated fair and they do great work. I trust this dealership - both sales and service. Highly recommended!
Great Service - Grace A Virzi
Employees are great!!! Very Respectful!!! They. get you in and out. If you have to wait they will let you know ahead of time and make arraignments to take you home if it will be a few hours. Always explains everything in detail. Really great employees to work with.
Focus 2015 - Suesfineart
I love the car. But I’ve had three clutch is put in. Luckily the service department is very quick and efficient at doing that so I really have no complaints.
NEW VEHICLE REVIEW - skarim
I had the pleasure of working with Racha Hodroj at Jack Demmer Lincoln. Racha went above and beyond to help me with my lease, and I would definitely recommend anyone looking to buy/lease a Lincoln, to contact her. Jack Demmer Lincoln definitely exceeded my expectations, and particularly, Racha Hodroj.
Thank you again, Racha, for all your help!!
Tim Shea - Just the right touch! - Bill and Kate
My wife and I recently were looking for a used car. Star Lincoln was the 5th dealership we visited. We told Tim what we were looking for and he found us the perfect car. He was informative and attentive, but he let us take the car for a test drive by ourselves, which we appreciated.
He also shared about the three free oil changes and the monthly meeting/class about the Sync system to we would get the most out of our purchase.
We would highly recommend Tim!
Positive experience! - lover of fords
We have purchased our second car now from Stillwell Ford. Everything was fast and easy and Christopher Finch Jr was spectacular! Will come again! Thanks do much!
Jim Johnson RULES!! - Deejay711
If anyone is in the Market for a Vehicle, rather new or Used. I HIGHLY RECOMMEND Jim Johnson-Car Guy over at Randy Wise Hyundai. On Lennon and Dutcher ( By the Mall).
I Gurantee you will have thee best car buying Experience. He will get you want you want and the price you need!! He was extremely patient with me and my crazy schedule and he got me exactly what I wanted and needed!
So, i Challenge YOU to ENTERTAIN THE EXPERIENCE and contact Jim Johnson, Today!
No personal Thank You from Dealer for buying there , - Pat1938
1-waited 80mi to start pickup process. 2-no information about service 3- winter floor mats not installed(snowing outside) 4-No Thank You from Dealer mandagement or sorry it took so long (we will give you free 1st lub and tire roatation free for your long wait.) All Ford dealers have Thank you’d from mandagement. .I thought Lincoln would be a better experience than it was.
Reliable and reproducuble reliability - Toolbox69
Returning a lease and getting a new lease was the easiest I’ve ever dealt with. All my questions via email were answered promptly and to my satisfaction
Scheduled maintenance - Retiredcoach
Good overall experience as always, made an appointment and was in and out in less than an hour. Will continue to use the service department.
Purchase of new vehicle with 13 year old trade-in. - 1960 edsel guy
I have not purchased a new vehicle since 2004.New vehicle purchase was a very rewarding venture.,Denise went over and above to complete sale.
Vehicle service - Erica1
Friendly, fast and efficient service. Needed an oil change on short notice. They got me same day changed oil and filter and also rotated my tires.
Will certainly consider them for next vehicle needs.
They broke car - Damiand
took car in to find a short and get alignment done. $529 ok. then when it's done and ready to pick up the shifter is messed up and won't go into drive right. worked just fine when I had it but now they want another$1100 to replace parts. yep, I had them recommended but changed it to Not recommend
The best of the best - NSharak
If you want top notch service Lincoln of Troy is the way to go!!! Mr. Maloufff went over and beyond all my needs in my new Black Label MKC.
Saved the day! - CYNDY AND BOB FROM GR
On a recent visit to Midland we had problems with our newly replaced wiper blades sticking. With rain in the forecast all day,we stopped at the dealership to have it checked. The service manager, Bill, took the blades off, confirmed that they were the right size and kept on investigating until he found a problem with the clip holding the blade, replaced it and sent us on our way AT NO CHARGE!
Thanks, Bill. We appreciate your service and courtesy.
Rather disappointed - Greg
I see a lot of complimentary reviews here but this won't be one one of them. Sadly, my experience with Moore's used car area was less than satisfactory. It wasn't completely disastrous but it could have been a lot better.
I recently purchased a used Acadia from Moore Motor Sales in Caro. The salesperson assured me that he knew the previous took care of this car. I really question that statement now. We test drove it and were jokingly (?) told we could even drive it 20 miles. Well, with the amount of gas left for the test drive, that distance would have been pushing it. Anyway, there were some, what could have been, large issues that were noticeable and I feel they distracted from a complete evaluation. When you're getting warnings flashing at you, it does take away from the driving and evaluation experience. This is a big complaint of ours. It feels like a magician using distraction so people don't see what's really happening.
They did take care of most of those issues but right after the car was returned to us we discovered the a/c wouldn't cool, the auto start didn't start, the vehicle at times still struggles to start (the battery was supposedly checked) and the back-up camera didn't work.
I realize that it is a buyer beware market but a huge reason we went to Moore was because of a family history with them. We would have figured they would have inspected a car before for the basics before accepting it as a trade. I do know that if this is an example of what they feel a taken care of car is, they need to question the people they know more in depth instead of taking their word for it.
I will get my purchase repaired to what it should have been when it left the lot. To be completely honest, I know I overpaid for this but it was what I was looking for. Seriously, if they would've had those distracting issues resolved before our test drive, we more than likely would have done better at inspecting the Acadia. Considering we were told those were minor issues, they really should have been taken care of before sending it out. A fix of minor issues would have changed my rating.
Out of courtesy, we sent this to Moore days before putting it here in order so they would be aware of what was coming.
By the way, I still expect my additional key and FOB that was agreed upon.
great - shindler
1st meeting with this dealership
hard time listing all of the adjectives concerning this individual
two words about him
after meeting others at the dealership
but Mark stands out better than any person or dealership ever
he is number # 1
Second purchase, same great experience - Laurelle Campbell
Salesperson Craig Connolly delivers a second superb sales experience, in spite of our changing vehicles midstream on him. He really is awesome in every way. Usually salesmen make me uncomfortable but Craig never does. Authentic, fun, highly recommended.
Beautiful lemon - Hippie
Platinum beautiful junk that began to fall apart the moment I signed the dotted line and they stand behind nothing.... they could have tried to fix what they said was working on it when they sold it to me
Just disappointed - Chad S Greer
Our 2017 Escape was in for a small accident. Took 2 weeks due to a back ordered part, not Imlay City Fords fault. My issues with them though include multiple non returned phone calls, they promised a vehicle to drive and never came through, rude customer service when I could get my service guy on the phone, and they left greasy hand prints all over the inside of my car. I will not be back.
Unhappy customer - Not happy
I went in for some recalls on my vehicle and some programs being offered. The service technician that waited on me was rude and got sarcastic. Did not appreciate being talked to in this way. Will not go back to Cole.
First Class Organization - Steve Emerson
Great service and easy process without the high pressure. Peter Hayes and Daniel Mc Cormick Jr did a great job taking care of us and Sue Perry handled everything quick and explained everything in detail. First class organization from sales, to business and service.
used car - ratlady
Josh Hale went above and beyond to find me the right vehicle. I can't thank him enough. I am pleased with my Ford Escape!!!
Beware of Service Department - Greg
Took my 2018 Nav in for the 7500 mile service and they said they rotated the tires along with the oil change and standard inspection. The did not rotate the tires because my drivers side rear wheel was marked and is still in same location when they returned it. The work order said they were rotated. Very disappointed with the untruthful service. I am leery about ever taken it back because I can't trust them What a shame, because my buying experience was fine. Never had this problem at my last Lincoln dealership.
Great experience - Linny
Wonderful experience in purchasing a new vehicle . Pleasant and knowledgable employees . Clean and very presentable enviroment . Answered all questions, allowed a test drive and explained additional services with the " Lincoln Way". Recommend highly.
Campbell Ford Lincoln
Used Car Manager