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Very friendly service was provided car is fine price... - I.MAZMAN
Very friendly service was provided car is fine price reasonable decided to buy another new purchase from rallye
BMW X5 hybrid
Hopefully performance of this car will be good
Top Reviewed Specialists At This Dealership
Alex Bocchi was extremely helpful and professional, he... - Floris
Alex Bocchi was extremely helpful and professional, he made the experience of buying my first BMW truly enjoyable. Great customer service, throughout the process he was highly communicative and available for any questions. Upfront, straightforward, exactly what I was hoping for. Dealership overall looks well run, offering high quality vehicles
Senior Client Advisor
Much better service. They were all over it!They fit me... - TROUTBUM59
Much better service. They were all over it!
They fit me into the schedule, offered me a loaner before I mentioned anything.
They resolved all issues in an efficient manner and delivered my vehicle to me at the time promised.
Mike is the best! Honest, efficient, knows his stuff, and... - Ealawrence
Mike is the best! Honest, efficient, knows his stuff, and so nice! I will never use anyone else and will recommend all of my family and friends to Mike!
Came in for a new vehicle and was pleased with my... - bmw850i
Came in for a new vehicle and was pleased with my experience. Steve M and Rob made the process seamless. Keep up the great work and thanks again..
Honest,trustworthy and real prices. - Pat Barrett
You can drop your guard when you are looking for a car. Everything they say is the truth. I dont like to be sold.I want to know the features and get a fair price with no surprises.
Thank you to Danny Gomez at Competition BMW of Smithtown!... - Lauren M
Thank you to Danny Gomez at Competition BMW of Smithtown! I had always bought American cars before so this was my first time purchasing a BMW. He showed me all different types of SUVs and what the features were so we could narrow it down to what I felt the most comfortable in. Safety and Technology were very important to me and I am so happy that the X2 has the best updated features! He took the time and was patient with me during the entire sales process and kept his word throughout the deal. If you are looking for a BMW, ask for Danny!
Also, the dealership is taking excellent precautions with Covid, there is plexy glass up everywhere and everyone has to wear a mask at all times. They are definitely doing the right thing! Better to be safe!
This is my 4th BMW from Wide World and the main reason is... - Fourseries
This is my 4th BMW from Wide World and the main reason is Alan Himmelfarb. He has been amazingly helpful and insightful during my search for the right BMW at the right price. As long as Alan is there, we will be Wide World clients! Fantastic experience all around
Christian Sanchez was extremely professional and pleasant... - NFN
Christian Sanchez was extremely professional and pleasant to work with. He was very prompt to our requests for information about the car. He was great to work with and due to his help, I was able to finalize the deal for my dream car!!
Excellent value and customer service. Fernando Cedeno... - fran52075
Excellent value and customer service. Fernando Cedeno went above and beyond to make sure we were comfortable with whatever decision we made. Now we took home a brand new 2021 X3. You know where our next BMW will be coming from.0
Nate & the entire sales team at Burdick BMW made my... - Mtthws5
Nate & the entire sales team at Burdick BMW made my buying experience pleasant and painless! From start to finish I couldn’t be happier with my decision to go with Burdick!
We have purchased several cars from Mike Green during the... - paul sirtoli
We have purchased several cars from Mike Green during the past several years. He is an excellent salesman; knows the Subaru product very well.
He went out of his way to take in my 13 year old rusted Honda Fit and its sputtering engine with 203,000 miles as a trade for a new Imprezza hatchback.
Thank YOU Mike.
Bought an M3 from Larry- let me say this was my first... - emozoo91
Bought an M3 from Larry- let me say this was my first time buying a car online. Great experience, and he even did me a solid on the maintenance. Not much more one can ask for, also taking into consideration the current state of affairs and doing everything online. Everything was so seamless!
That is how you make a lasting customer!
Also, Ryan Gambardella is a great service advisor.
Sold me a faulty car - susannewilson14
Bought a used Audi A4 with 80k miles only hours after to break down in the middle of the road. Later on to find out that the fuel injectors needed to be replaced. You would think the dealership would look into this stuff before selling the car.
We had a great experience working with Earl Morris. Earl... - AK
We had a great experience working with Earl Morris. Earl walked us through several options, from used to leasing to buying new. He was patient, responsive, and clear in his answers, and we never felt rushed or pressured in the three times that we met in person to walk through options.
Everyone we spoke to at BMW of Westchester was helpful and polite, particularly the Genius who walked us through how to use the car after we bought it.
We can see why so many people in New Jersey choose to make the trip to Westchester -- it's well worth it.
Great car buying experience!! - 1970mikechar
Connor Seweryn, our Sales Consultant was friendly, knowledgeable and dedicated to satisfy our needs. He followed through on all his commitments to us, and even phoned us at home to keep us apprised of our vehicles status. On delivery day he made sure that everything went perfectly. Pete Rizzo the financial services manager went the extra mile to ensure that our questions were answered and got us a GREAT rate on our car loan. By far our best car buying experience ever! We will surely work with this team again.
I worked with Damon on the purchase of an X3. Damon was a... - nick6463
I worked with Damon on the purchase of an X3. Damon was a pleasure to work with. Very professional and personable. I would recommend him to anyone.
Excellent service! - bcarroll
We worked with Dustin and he was wonderful! Not pushy, was super helpful with all of our questions. He even has checked in a few times since we purchased the car.
I would 100% recommend Dustin & Keeler BMW !
A dealership that conducted fraudulent auto sales! Be... - Oskar
A dealership that conducted fraudulent auto sales! Be aware! I am suing this dealership right now for auto fraud!
They sold me a maserati with broken wheel and heavily scratches all over the body of the car while claiming it was spotless and like-new!!! I refused to take delivery of the car, but they literally said suck it up, and then the sales manager Richard agreed to compensate when I confronted. However, after two months of countless phone calls and all kinds of effort made to get my money back, the general manager James Poissant refused to pay for the replacement of a new wheel on the broken one.
The fix of the car is in thousands of dollars! No wonder they scam people to get rid of the car!
I was told the car was fully inspected, spotless, in like-new condition; I ask for videos and pictures but the salesman Dean emailed me videos and pictures of very low qualities and assured that the condition of the car was perfect and spotless so don't need to see clear pictures/videos.
I took a 0 downpayment loan to get this car and now the car cannot be driven since I don't have to money to replace the wheel myself or fix any part of the car! They got the car really cheap and without inspecting or fixing anything that's necessary, they just sell it!
I had the car inspected all the technician said the wheel was broken then glued together somehow to deceive people! The car couldn't be driven and did not pass safety inspection like they claimed!
This dealership is doing some nasty business in NY, buyers be aware!
If you have any problems with your purchase, the manager was never available and dodging your calls all the time, they just scam and hide afterwards, leaving the customers to pursue legal justice on their own.
I will update this review as my lawsuit progress!
Warranty alert - Mike
Don’t ever buy a warranty from this dealership! They have everything in fine lines and in New York the dealership has control of what is covered and refundable!! Management is very rude!!!!
Very professional. Mr. Sung helped me picked out an... - Bisnauth.pradeep
Very professional. Mr. Sung helped me picked out an amazing car. Very friendly and takes there time to help work with you to find the right car for you.
Purchased my Certified Preowned X5 last week. The service... - Hugo642
Purchased my Certified Preowned X5 last week. The service I received was was flawless. Andy Tse was my salesman and is an asset to the BMW Brand.
After four business days I drove the vehicle off the premises.
The best experience ever . Anthony is professional , kind... - Nahid4languages
The best experience ever . Anthony is professional , kind and very honest salesman. His professionalism and carrying about customer satisfaction is exceptional and unique .Anthony went above and beyond to make my purchase experience very pleasant . He deserves to be in a higher level ! I will return if Anthony works with my next purchase !
Thank you Anthony
When you have high net worth individuals who pay and... - BMWdisenthusiast
When you have high net worth individuals who pay and don't ask questions, it will never spur a BMW dealership to customer centered greatness. Mt Kisco is the poster child. High prices for service, rude people, but most importantly terrible workmanship. Who trains their mechanics? We have axe men trying to deceive us into thinking they are surgeons. Can't find the problem? Just keep throwing time and money against it - not theirs, yours! BMWs have enough problems as it is. If you are going to charge your customers egregious hourly rates and crazy part prices (you can buy BMW parts for 60% less at places like FCP auto) at least pass some of our money down to hire and train competent people instead of pocketing it yourself! Until then, avoid this place - drive a few extra miles to a more highly rated BMW dealership.
Think twice before leasing with BMW of Manhattan.... - dscott2010
Think twice before leasing with BMW of Manhattan. Horrendous customer service - multiple calls unanswered and an inspection done after my car was returned to them with damage done by them costing me $800 in excessive fees and no way to dispute it. Go some place else!
Purchase - Chris
Start by saying I've bought many cars over the years im truly impressed with jason and how he brought his A game to the table truly the best car buying process I've had
In New York
Senior Service Client Advisor