We walked in knowing what we wanted with the intention of... - ydrahue
We walked in knowing what we wanted with the intention of buying and getting in and out of there. There sales guy Mark Huth wasted so much time telling me all this stuff they'll do for you at Russ Darrow Kia. Well, all of it was lies and completely unnecessary. He didn't need to say any of it. Why bother saying you're going to call each week (and never do it), why say we have great complimentary car washes (and then Russ Darrow workers who do the car wash say, it's not great but what did you expect for free) and we'll include oil changes (I got the email for my first oil change with the button that says schedule appointment. I filled out the appointment form and got a call. She said we don't take appointments. If there is 1 person waiting it'll take an hour, 2 people waiting a couple hours. So free for the first time IF you can come back everyday and wait for hours). Then he continued to try and lease us his personal hunting land. Then we had to wait days to pick it up based on his schedule. Disappointed with the service and the car. Will not buy from here again, big mistake.
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