47 Ford Dealers near 22980near 22980

Fun. - tamcatlett

Fun. Respectful of this female truck buyer. Explanations were clear & simple. No question was unimportant.

My go to place for auto work. - Walt

My go to place for auto work. I've always had great experiences with Marlow Ford

Natasha was a very great help and took care of us with - gcarpen381

Natasha was a very great help and took care of us with the greatest professionalism. Work done timely.

Excellent sales person, Hunter! - woodsmarnie9

Excellent sales person, Hunter! I had a great experience buying my new F150! The finance lady was also exceptional. Ive bought lots of vehicles and this was by far my best experience!

I had high expectations when I purchased my SUV and - William

I had high expectations when I purchased my SUV and Richmond Ford made it happen. Thank you Wyatt you went above and beyond to make sure I left in the vehicle I wanted. All my future vehicles will come from Richmond Ford.

Fantastic experience from start to fish. - richfoll

Fantastic experience from start to fish. I can't imagine why anyone would take their Ford anywhere else!

It was timely and the appt was set up immediately for the - David.jarrett2023

It was timely and the appt was set up immediately for the next day thanks to Ms Angel and her professional doing

This is my first second vehicle from them. - joseph.lewis.64

This is my first second vehicle from them. Work with BM both times was excellent experience. The place is nice and clean. I love everything about 12

This was my first experience with Steven Ford, and it was - moodyht

This was my first experience with Steven Ford, and it was pretty good. I came to have “The Works” done on my F150 and, while I was waiting, to look into buying a new Transit van. My F150 was taken in promptly at my appointment time and the work was finished in about an hour. My dealings with service writer Doug Meadows and briefly with one other service writer who assisted Doug was excellent. So service wise my experience with Steven Ford was excellent, and it is likely I will come back for my next 5,000 mile oil change, when I will also have my worn brakes repaired and my tires replaced. My experience in Sales was pretty good but not flawless. I had a 10am appointment with Conner, of which I was reminded during the preceding week about a DOZEN times by phone, text and email (very annoying), but when I got there Conner was with another customer and could not see me. Perhaps all those reminders should have gone to him instead of me. But no big deal. I was soon put with Trip Moore, a clean cut, courteous, agreeable and striving young man from whom, the more he worked with me, I came to very much want to buy a van. Although he had been on the job only a month, he did a fine job showing, explaining and test driving with me the one Transit that was in stock. Made me want to buy. However, I had come with a list of features I wanted on my Transit which required it to be special ordered, so now Trip began a one man track meet in which he ran uncomplainingly back and forth between me and his boss, I guess, trying get a quote on what I wanted. I was struck by how many dashes it took him to finally get the particulars right, even though I had provided a clear list printed off the Ford website. Finally it was finished for more money than I had hoped but about what I had expected, and I went home to think about it. I then noticed the quote was for an extended length van, not the long length I asked for. Oh well, easy to fix. Overall I was impressed with the dealership. It appeared to be very well managed. EVERYONE that came within 20 feet greeted me with a hello and a smile and was quick to help me in any way, like the guy who didn’t just point to where the coffee is but took me there and showed how to do it. Derek, introducing himself as “one of the managers,” made a point of speaking to me and letting me know he was there to help - pleasant and professional. I saw lots of small things done right, including the coffee which was delicious. The facility was a clean and orderly place to be and easy to use. The men’s room was pleasant and clean. I rated the dealership four stars instead of five because of the ridiculous to the point of disgusting number of calls, texts and emails I got before my appointment and afterwards. That needs to be cut way back as it is very annoying and off putting. In the end, however, I will certainly be back for service and maybe to buy a vehicle.

adjusted review. - Frankrightnow

adjusted review. I was refunded the charge for wheel damage on a rental car. Was reached out to by Joesph Britt and he apologized for my experience. That means alot. Thank you No never buy a car from here. bought a 2023 expedition with only 20k miles and had to bring it back because the Gold certified. truck had 4 major leaks and needed a new transfer case. The service department is terrible Jesse wont call you you have to call him. and The rental car department will Scam you they will say you damaged a car and it all because they did not do a walk around when they rented you the car like every other rental car company does. They said well " you should have done one yourself" BUT they wont give you the keys or show to the car until you sign it.

I’ve purchased two cars from Koons in the last 3 months. - Brenner.robin

I’ve purchased two cars from Koons in the last 3 months. They are professional and extremely friendly without being pushy, knowledgeable, and made both transactions easy. Would recommend and will do future business with them.

Second time working with this dealership and once again - kalea.mcfadden1

Second time working with this dealership and once again they were absolutely incredible. I’m in Texas and they’re in Virginia, but they made the entire process seamless and stress-free. Super professional, responsive, and genuinely helpful. Hands down one of the best car-buying experiences I’ve ever had.

We purchased a car from the dealership and once with - ashood077

We purchased a car from the dealership and once with the finance person, everyone else left for the day, we signed the paperwork and left with the car. The was on a Saturday. We drove an hour home and noticed we were charged a "200.00 addition" to the vehicle price for a Classic Theft Protection Plan ,that was never explained by anyone at the dealership. On Monday I spoke to Trey about this and was told it comes with all the vehicles and was not optional. My problem was the signature was done on a signature pad so we never saw the actual form. Since this on all your vehicles and is not an option to the buyer it should be explained before you are signing the loan papers. After speaking with the manager and with it being posted on their website, we were able to resolve the issue. Great sales lady and I love my new car.

I recently had the pleasure of purchasing my vehicle from - philvz

I recently had the pleasure of purchasing my vehicle from Richmond Lincoln, and I cannot recommend Luca highly enough. His in-depth knowledge of the Lincoln product, unwavering professionalism, and smooth, engaging personality made the entire process not only straightforward but truly enjoyable. Luca’s ability to clearly explain every feature and detail instilled confidence in my decision, ensuring I felt well-informed and valued throughout the purchase. What truly set this experience apart was how Luca embodies the Lincoln brand and the Richmond Lincoln dealership. His commitment to excellence and genuine care for his customers make him a standout professional in the industry—qualities that I will undoubtedly share with my friends and family. Additionally, I must commend Jazz, the financial manager, who worked his magic to secure a car payment that perfectly fit my budget. Jazz’s expertise and dedication turned what could have been a stressful process into a seamless and positive experience. Together, Luca and Jazz represent the very best of Richmond Lincoln, making my vehicle purchase a memorable and hassle-free journey.

Thank you Kevin for buying my Tacoma. - travisbaugher55

Thank you Kevin for buying my Tacoma. If I decide to buy a Ford truck in the future I will let you know.

Have dealt with MCF for decades. - Chris P

Have dealt with MCF for decades. From sales, service, and bodyshop. Always on top of their game. Much appreciated..

Buying a car from there was easy and fast. - Jsr06gt

Buying a car from there was easy and fast. Sales lady was very friendly and helpful. .

Great people. - Wayno

Great people. Excellent sale person. Very attentive to the details. Truck was clean and shiny thanks to Woody

Thank you Leanna, Beth, Ben and the rest of the staff for - cooperville

Thank you Leanna, Beth, Ben and the rest of the staff for being a great place to purchase our Ford Bronco. You guys are a fun and friendly bunch and made our car buying process exceptional! I would highly recommend checking them out if you are looking for a vehicle. You all made it worth the drive from PA!

Had a good experience, salesman did a really good job, - Skyking

Had a good experience, salesman did a really good job, was knowlegable and very helpful

Easy to work with, courtesy mattered, prompt attention to - deb jerry

Easy to work with, courtesy mattered, prompt attention to issues, timely service on all issues.

Not happy with service department, they have had my - Emt45

Not happy with service department, they have had my vehicle over a month, when I call about it sometimes they respond sometimes they don't. Just seems like they don't really care about the customer.

Always have excellent service for my vehicles. - sueandbuck

Always have excellent service for my vehicles. Are always polite and respectful to my needs

All people I dealt with was willing to give me w hat I - HJsemonesjr

All people I dealt with was willing to give me w hat I wanted and this was very fast

Friendly staff at the service desk. - bajamobill

Friendly staff at the service desk. They completed the work as promised and at the price they quoted.

Nice friendly people, worked well with each other and - dhicks8460

Nice friendly people, worked well with each other and negotiated a good deal on the truck I was interested in.

Very pleased with my Service Advisor Nathan Lucas, and - kddavisflooring

Very pleased with my Service Advisor Nathan Lucas, and Smart Ford Multi-point Inspection Form

Once they have your money, service ends. - Rosie Rhew

Once they have your money, service ends. I am still waiting for the title a month later, which Accounting is to send me. Have called twice in two days offering to pick it up but have only gotten voicemail to leave another message. Sales said sometimes it takes two months. What? Why?

Totally lied to us. - Happyreader

Totally lied to us. Wanted to charge more after the issues were pointed out to them. I would not recommend dealing with them. Don't lie to make a sale. Will not work out in your favor. So glad we walked away.