"They kept me updated on the service time. nice people. free popcorn and sodas. the waiting room could have been more spacious, but it wasn't cramped. "
"Was told to pick up car on Monday. Agreement on the time was 6:00 pm. Received a voice text about 4:00 pm saying the car was ready if I wanted to come early. Showed up at 5:45 pm. Waited over an hour to be told that they needed to get the title across the street. It would be about an half hour. Came back with title to sign. Was then told to come back Wednesday morning for a VIN check. Mind you that they said the car was ready. I explained to them that I could only be there at 6:00 pm to pick up the car because of my work schedule. Knowing this I told them I wouldn’t be able to make it on Wednesday. Had to leave the car there until Wednesday at 6:00 pm. My wife dropped me off that day. Had to call her back to come pick me up. Thinking the car was ready she dropped me off. Called on Wednesday before leaving to see if the car was ready. No one could help me but the salesman, in which he was not answering his phone. No help from anybody. So please in the future, inform people the correct status of there purchase. And if somebody calls you should have someone to help except the salesperson.
I hope this helps.