Outstanding customer service - BethnIan
By far, the best customer service we have ever experienced. Each person we dealt with made our experience five stars. I would recommend this dealership to anyone.
Said is a great salesperson. - RNGAD
Working with Said was a great pleasure. He re-writes the car-sales experience. Said made the purchase of this car a truly wonderful experience.
recall - Audiservice
Brought my A3 in for recall work and was quoted 1.5 hours. The car was done in less than an hour. Fast and efficient.
Always a pleasant experience and first-class quality service - Robin from Upland
This dealership goes above and beyond to meet my needs; especially Vince. Always pleasant, professional and extremely helpful. Would highly recommend this dealership to all my family and friends. The staff there is the best I have ever seen. They are respectable of your time, and your schedule . I will be a long-time customer.
Ruskak Audi - Rpessell
Great service. Adam is the best service professional I have experienced. I hope to buy another R8 at this dealership as long as Adam can service my car.
Great experience - cruella
Very happy with the service we were given to test drive a new Audi. Leo Cano was very helpful with answering all our questions. It was a very positive visit.
Great Transaction... smooth and reasonable - Kenneth H Garnett
I worked with Omar Alheeti on the purchase of a new RS3 for about a month. His communication style is responsive and non-pressuring. We were able to put together a deal for the price I was looking for and I ended up cancelling a deposit with another dealer who was not as responsive. I would highly recommend buying a car from Elk Grove Audi and Omar.
Purchased new Audi A6 Competition - outstanding experience! - Daniel Walsh
Purchasing my new A6 Competition was a great experience and working with Christian was a true pleasure. I am more than satisifed with my overall experience in purchasing this car. Christian is professional, passionate about treating his customers the right way and passionate about Audi vehicles. Initially I thought that maybe I wouldn't be able to get a great deal done but Christian helped me make it happen. Truly exceeded my expectations and I love my new vehicle.
Top Reviewed Specialists At This Dealership
Audi Brand Specialist
Internet Audi Brand Specialist
Service - Ryry2011ad
Excellent customer service and commitment to quality. We have purchased multiple vehicles and will continue to come back for the great experience they provide everyday.
Internet Sales Director
Internet Sales Manager
Love my Audi A6 - KellyP
I bought an Audi TDI from DCH previously. Absolutely loved my TDI. Then everyone discovered VW did a little magic on the emissions. Well I decided to take the buyback offer. It was a long and unknowing process. Steve Handler and Howard Schwartz were amazing through the process. They found me an absolutely amazing Audi A6 with everything on my wish list. They made sure I had my new car when Audi finally bought back my old car. I am so thankful for all of the support from DCH Audi, Steve Handler and Howard Schwartz to make sure I had the car I wanted when Audi bought my TDI.
Thank you Steve, Howard and the entire DCH Audi Team.
Asian Fleet Sales
McKenna has a very good team , Thank you Lawrence - Audigul
Great Team, they are very nice people to work with and they are trying to sale you a car not turn you down, you guys are the best thanks for all of the cars that l bought from McKenna .... see you soon
Audi Brand Specialist
Awesome service - hlnong
Blair Patchett is the man at Service! Very efficient and outstanding customer service. He’s on top of the game. Always a good vibe here.
The Ritz Carlton of Car Dealerships - Kvr6turbo
Coming from the Hospitality Industry, I am very observant of customer service and the whole experience when I go to any establishment. The staff at Rector Motors is equal to or in-fact better than what Ritz Carlton is to the hotel industry.
My first experience started off with the Sales team and Michael Chang gave me such a great experience, that I ended up buy 4 Audis over the last 6 years and will be purchasing another car from them in the near future. Michael is my go to guy and if he is not there then Randi Hill is great as well; he is a very knowledgeable car guy. Everyone in sales, from Craig and Jennifer down, know how to make you feel like you are not just a number, but a real person.
When it comes to servicing my car, I always experience a wonderful experience when I pull my car up to Julio and his team. The service managers are the finest I have ever met in any dealership, thanks to the leadership of Dennis. Hector is my service manager, but Larry, Mark, Roger, Joe, Devin, and George are all on top of their work. When I check out, I always see a smile from Joyce and it lightens my day.
Now the parts guys, Jimmy, Sachin, and David who are all managed under Lawrence’s great leadership are top-notch and always willing to help.
I highly recommend anyone to give Rector Motors a chance over the other “Big Company” owned dealerships where you’re just a number.
2018 Audi A5 Sportback - Brian D
My experience buying from Audi of Pali Alto has been superb. They sold me the car I wanted at a fair price and help me get the car configured as I wanted it to be. Do Nguyen helped me with all the numerous options and pointed me to Audi Connect support to diagnose and solve the problem I was having with setup. Everything is working perfectly now.
Q7 purchase - mising1
Mustafa was a pleasure to work with as well as his manager Greg.
They were professional throughout the transaction. He followed up with me even after car was purchsed.
Above & beyond in sales and service-First Class with heart! - PacCoastCEO
After owning a BMW for years I leased an Audi A8 3 years ago through Tim Lofano when Audi was located on Market, I so impressed then by kindness and non-bull salesmanship that I lured away from BMW!!! During that time Audi moved to their new & impressive location adding much more room, I've been extremely happy with the service and care Rolando, my service Manager always provided, they make you feel like you belong there! I loved my car but my 3 year lease was up this past month and I entertained both the BMW 740 and a new Audi A8L with all the bells and whistles on both. I sent a note to both Audi and BMW sales stating I was between the two and it would now come down to what deals could be provided.. within minutes Audi (Tim Lofano) reached out and told me to take the car home for a day and offered me one heck of deal.. I let BMW know with no response at all... Tim is so genuine and the type of person you'd want to do business with no matter what you were purchasing! I obviously took the offer and LOVE my new A8L and look forward to being spoiled again for another 3 years! Also thank to Chris McIrvin for holding my hand and showing me all the bells and whistles when I picked up the car!
A great buying experience!!! - Audi A7 Pam
From the first phone call to the dealership thru the whole process.... i am very impressed!!
Very professional, knowledgeable, and most of all (for me) not a typical pushy salesperson.
I would recommend Rohit to be the go to person to buy a car from Audi Fresno. I have already referred Rohit to two people. Thank you so much! Love my car!!!I purchased an A7.
Honest and responsive - Roozbeh0
I was looking to purchase a used Bmw ,,,I found my car in their dealership and they were working with me to give me the best possible sales experience ,,,,,AMAL was my sale rep ..he was so responsive and professional ,,,I highly recommend this dealer to have a hassle free and smooth car shopping experience
I need more stars! - ALO415
Why are there only five stars?! I need more!
I have to say that this was one of the best car experiences I've had. I went to the dealership looking at the VW SUVs and with the help of James Jamous, I am ready to roll. He was awesome, very knowledgeable, and made sure that I was feeling good about the lease we set up. I would highly recommend this dealership and commend them for making this customer very happy.
Purchase of my A6 - marc beaghler
Really made purchase easy and not stressful. Felt I got a good value for my purchase. Getting the whole process done quickly and with no effort or stress. Sales was great as was financing. Really happy with the car.
Great new A3 purchase experience - Blkplt64
I initially contacted Hoehn Audi via the internet trying to get an idea on price for a new A3. I then called and spoke to Richard and he quoted what I believed was a very fair price. I considered looking into having the car transferred to Hoehn Audi in Temecula as I live in Murrieta, but Richard was so professional and helpful we drove to Carlsbad and made our purchase. Joel helped with the financing and paperwork. Overall a fantastic experience
It was smooth and easy!! - Kenneth Chung
It was my first time at Downtown Audi and I was completely satisfied with Eunice Eum's service. She was very professional and made the whole process so easy and smooth with my mother's new Audi A4. When my A7 Audi lease expires next year, now I know whom I should look for. It was great experience and I would definitely recommend her to all my friends.
EXcellent - Cyndy0435
All of the staff was so helpful and willing to take their time answering questions. Wonderful experience, would purchase from there again. Thanks to everyone
New A3 etron! - Bigrig
I walked into Santa Monica Audi dead set against buying an Audi and, thanks to Helen, bought one the next day! Helen is knowledgeable, patient, warm and gentle - not pushy at all. And she got the sale! I'm so happy with my new car!
Great Experience - Fratten
Great experience purchasing a car. Chris was helpful, knowledgeable and made the entire process enjoyable. We were quickly able to find the right car for us.
The team at Niello Audi are the "bomb diggity"! - LCinLA17
The team at Niello Audi are the "bomb diggity"! I worked with the Internet Sales division to buy my new A3 Cab and they were simply AWESOME! Shout out to Phillip and Kyle for their SUPERB CUSTOMER SERVICE and QUICK FOLLOW-THROUGH for a seamless experience! These guys tag teamed to help me out when one of them was not available, and it was seamless for me - excellent service from start to finish!
Oh - let me not forget to mention that I went to Sacramento from Los Angeles to purchase this car because it was the only one in the state built exactly how I wanted it and the team at Niello Audi made it worth the trip! Thanks guys and Nicole too in finance of course! You're the BEST!
LOVIN MY BEAUTIFUL AND "FANCY" A3 CAB!
LC in LA! :)
Exceptional - Lori U.
I love my new car! The overall experience at this dealership was amazing.
My salesman Jeremy Valantine is what sealed the deal for me. His professionalism and his non pushy behavior is why I got my car from him. He was knowledgeable and beyond helpful.
Thank you Audi for having a salesman like him.
Lastly ... I am so happy with my car!!!
Terrible Service! Skeleton Crew! - Car Fanatic
Was ignored when trying to picking up car. Had to wait several minutes while everyone working was doing how knows what! (No other customers there)
Service writer would rather help people on the phone than help a LIVE person standing in front of him! Service manager just hides in his office! Terrible Customer Service! I’m glad I didn’t buy my new car here!
I left the car there to get a second person to help me pick up the car. I was then called by my service writer and asked to move my car! They were having a shop clinic and my car that “they parked” was in their way!! I just don’t get it!! Learn how to give good customer service please for the love of God!!!
Purchased An Audi Q3 - Bebelle7
My wife and I had been looking for a new Audi we shopped around I got a call from Shane at Penske Audi West Covina he had the Audi we were looking for at a great price you know what they say Happy Wife Happy Life Thanks Shane.
Audi San Diego