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Excellent Customer Service - CORCORANS2004
AJ Vera was super helpful and patient with me while I decided to purchase my first Audi. He took care in explaining all the benefits of the vehicle and was very knowledgeable.
Top Reviewed Specialists At This Dealership
New Car Sales Consultant
Internet Sales Manager
Audi Brand Specialist
Thank You Audi Ontario - tcasey
Thank you to all those you assisted me with my purchase of 2109 Q7. Your professionalism and knowledge of your product was very helpful in persuading me to purchase from Audi Ontario and was far better than the service that I received from another dealer. I will definitely recommend Jay Baik and Audi Ontario to anyone considering purchasing a new vehicle. Thank you again!
Audi Brand Specialist
Quality Service - CELESTE1257
Prompt professional and courteous service. Brayan also makes us feel important. He also treats us the way I know he would want to be treated if he were a customer.
A3 delivered! - peter f
I've been having my Audi's serviced here for a few years now. Always had great experiences! This is the first time that I had purchased from Circle Audi. Had a great experience purchasing an A3 from Antwon! Negotiated a great deal over the phone and through email. Everything went smooth and fast and stress free, thanks to Antwon!
EXCEPTIONAL. Absolutely exceptional - mohamed.el-erian
Ryan in particular was wonderful. Incredibly responsive, informative and efficient. This supplemented a very effective initial response via phone. Thank you very much. Really and truly excellent.
Appointment arranged at very short notice, carried out... - Niall
Appointment arranged at very short notice, carried out quickly & car washed, Ubers arranged there and back without my having to do anything. Wish it was always like this.
Exceptional service - marta.rinetti
Our sales person was very patient and knowledgeable She gave us a great experience. We would definitely recommend this dealership and sales person. I love my new car.
Great Shopping Experience thanks to Amaechi!! - JB17
I was dreading shopping for a new car. My husband was refusing to to since he feels car dealers are “Land Sharks.” I agreed to shop at different car dealers fact finding about higher end cars. After three dealers in one day, I ended up at San Diego Audi. I met the nicest man named, Amaechi!! I showed him what I was interested in. He said ok and informed me about the car. He showed me the techie stuff and explained the engine to me. He said I could drive it. I declined because I was scared. He took me for a spine in the Q-5. I fell in love with its performance!! I brought my husband back to see the car. We both test drive it and decided to buy the car. NEVER did we ever feel pressured into buying this car. We asked lots of questions that were completely answered! Never did we feel like we were bothering him or taking up his time! We actually enjoyed the experience of shopping and buying a car with Amaechi!! He did a “Stellar” job and is a true professional that exemplifies “ Best Practices.”
I would recommend him to my friends and family in a heartbeat 💗. If your looking for a new car, treat yourself and make the trip to San Diego Audi and ask for Amaechi. You’ll be very happy!!!
Jesse is great! - yasir_khan
Jesse was very polite and professional in his service. I'd love to work with him again.
However, my tire was leaking air, and I got a flat next day, which made me bring in the car again .
Radi is wonderful to work with!A delightful person, who... - Paulholzhauser
Radi is wonderful to work with!
A delightful person, who made car buying a pleasant experience! Everything was open and relaxed, no pressure. Thank you
The most amazing car buying experience ever! - AMPEVENTSERVICES
The most stellar car buying experience I have ever had! Wow! Zareh and William were both absolutely amazing and have gone above and beyond to make me a beyond totally satisfied customer. I leased a stunning new A4 this last weekend and Zareh in sales was just phenomenal. He was cool and calm and low pressure and did anything he could to make me feel comfortable. I got a fantastic deal from them that was unmatched at any other dealership in Southern California.
Hit a little bit of a snag with a service issue, however they handled it immediately and made it completely right for me. Even went above the call the really ensure I was completely happy. I would highly recommend this dealership and Zareh as a salesperson. William in finance was extremely organized and had me in and out in a matter of minutes with all the documentation.
I can't thank the whole team at Santa Monica Audi enough for such an incredible experience. They made me feel like a million bucks!
Great Buying Experience at Elk Grove Audi - Beatzom
My wife and I just had our best ever car buying experience at Elk Grove Audi. The people we worked with were super helpful, patient, and knowledgeable (we asked a LOT of questions). Our salesperson, Vince Webb, is the most knowledgeable sales person we've probably ever dealt with. He got me interested in the history of the company. These folks were helpful at every turn.........they really made things work well for us........and even offered us pizza when we stayed a little later than expected.. Can't say enough positive things about our experience with this team!
Just had my car serviced and Fermin Rocha helped me.... - Paul B
Just had my car serviced and Fermin Rocha helped me. Excellent service and very helpful guy. Fast and efficient and very knowledgeable about my car.
Audi Fleet Manager
After shopping for a car in many dealership's none made... - painterbob71
After shopping for a car in many dealership's none made it easier than syed Ali at Walters Audi no hagle just pic car and paper work was fast
This was a super great experience. We bought a used 2016... - Adamk12
This was a super great experience. We bought a used 2016 Audi Q5 and the process easy and quick. Eddie was upfront and super helpful.
Very helpful - BRADLEY.pennington
I had been searching for just over a month for a used A3 Convertible and was helped by Peter at this dealership. He was super helpful and alerted me of new stock arriving. He was a great guy to work with, even though I did not get to purchase a vehicle through this dealership!
Buying 2019 Audi A5 sportback - Manasi
We just bought our Audi A5 sportback from Audi Niello through their Internet Sales department. We worked with the Internet Sales manager Cain Carter through the entire process. Working with Cain was a fantastic experience, he was very honest and straightforward about the pricing and got us the car at a a great price without any haggling. We bought this car with Audi Niello all the way from Oregon at a price that none of the local dealers were able to offer even with an added expense for us to fly there and get the car registered in OR. Cain and his team took care of all the logistics and everything online and kept everything ready for us to wrap it up within 45 minutes of landing in CA and got the car ready to go. So if you are based in OR or Washington or anywhere in the Northwest please consider this dealership if you want to get a great deal and a smooth hassle free buying experience.
Very quick recall repair on seat belt recall - suellenesl
The service advisor, Oscar, was excellent. He kept me informed. The car quickly went through the repair, quality assurance, and inspection process and was finished in half the time estimated. Oscar was very informative about when my last service had been done and when the next one is due. I have always been pleased with my service visits at Audi Pacific.
can’t ask for more - A Wong
5 star service. Every one is friendly, courteous and very professional!
I had excellent experience from buying to servicing!
Rare for any dealership! I let all my friends know ! Plus I am also very happy with my car!!!!
20,000 miles service of Audi Q5 - Helmut
This was not our first experience with Rusnak Audi in Pasadena and with our service adviser Henry Perez. The overall experience was truly exceptional and Henry is the best adviser we can imagine. Thanks!
I am still fuming from this dealership! I inquired a used... - Grin
I am still fuming from this dealership! I inquired a used Lexus I saw on Car Gurus and Larry from DCH Oxnard got back to me right away. This was on a Friday and I told him that I have to work on Sat and the earliest I can come up to Oxnard is Sun am...being stationed in Oceanside, he advised me to take the train and he will pick me up from the train station. We agreed to speak on Sun am and work out the details. I called him Sun morning at 8 am after my duty and asked him if the car is still available and I'm still good to jump on a train for a 4 hour ride and to see the vehicle and he said yes with 99% certainty. Since they didnt open until 0900 and it's only 8 he was not certain if the vehicle was sold the night before but 99% that it didnt and I should be good. So I jumped on Amtrak @0908 arriving Oxnard 1330. @1138 while I was on the train, he texted me "I am so sorry. But they just sold the Lexus. I feel terrible." I texted him saying that I'm on my way to him and even called him since I couldn't believe what I just read. He replied to me"I know. I am with a client now." The least you can do is talk to me because I'm also your client! I replied to him "I guess I catch the next train back to Oceanside. I thought we already have a deal. That's just not right" and his reply "I hear you. But it is an advertised car and we cannot hold a car legally." I went and saying that not getting a deal done is part of the negotiations but not even to see or make a deal after making a trip to Oxnard is unacceptable and saying sorry over text is not right....crickets after that.
So with that being sad, dont offer customers to take the train to you and not even give them a chance to see the vehicle. I mean come on!! I wasted a whole day after being on duty the day before and $68 of ticket for nothing...literally nothing, not even a test drive!! The only way that this deal was not going to happen was really something obviously wrong with the vehicle since I already committed to go there and check in hand! Come on man!!! I was locked myself once and called the locksmith but within 10 min prior to their arrival I was able to get in the house and I have the courtesy to call the locksmith to tell them I didnt need them anymore and knowing they were on their way, I paid them inconvenience fee of $20. ..and I'm the customer! Tried calling to make a complaint and after 3x manager talked to me and basically sided with the salesman. It is what it is.
Efficient and friendly - Noxie
Brought car in for inspection and service. Everyone was friendly and efficient. We appreciate the 10% discount which we received in the mail from Royal Motors reminding us that a mileage inspection was due.
I was fully satisfied with the inspection and service... - THEAGENIS
I was fully satisfied with the inspection and service done on my S6. This is in part thanks to Denny Deng my service advisor who pays close attention to my car repair needs and facilitates their execution. Always a pleasure working with Denny.
David Kim - CharlesnJanet
My wife and I just recently purchased an Audi Q5 and after having shopped around to BMW, Land Rover, and a few other places, David Kim made it very easy and it was refreshing to speak with a sales associate that knew what he talking about. Other institutions had a sales associate really high ball and go back to the finance manager and we would be talking about the same thing over and over again for hours. While at Mckenna Audi and with David Kim, I presented what my price point was and my situation and from Application - Final Sale it took only 2 hours which is great when purchasing a car. We ended up getting a great deal! I would definitely recommend David Kim and Mckenna Audi for their service and deals!
Used car purchase - David530
I Purchased a used car from Audi of Calabasas three weeks later I noticed I did not have a spare tire. I called and Left a message for the sales manager twice nobody returned my phone call. Spoke to somebody else and told him my situation said sorry the car is sold “as is” nothing we can do lousy customer service. Something that you think would be there but an emergency wouldn’t that’s bad!
Bying an Audi - Griff5
Soloman was amazing. Straight forward and made the transaction feel trusted and painless. I didn't have perfect credit and they worked with me. The professional made me feel like I belonged. I will always come here first when I buy another car.
Excellent Service. - AustinTrevino
Audi Rocklin is what all Car Dealerships should aspire to be, and is worthy of every single accolade it's earned. The customer service was unmatched, and my Fiance and I never once felt like we were pressured into anything we didn't want to do. We were given advice and mentored throughout the entire process, in our first big purchase, never once feeling overwhelmed, taken advantage of, or unheard.
Our salesman Bill Dameri was helpful through the entire process, he responded to my emails and texts, even before they officially were open. He went above and beyond for us, and made this a very positive experience. From our test drive all the way to driving home in our new Car (but first Inn in out burger), Bill provided Excellent service, and even insisted on providing further service after point of sale. We truly feel like valued costumers, and the idea of coming back for our yearly servicing is a positive feeling.
Steve Armstrong who helped finalize our sale was incredibly helpful, and made understanding the Warranty and different options available simple and insightful. We could tell he genuinely wanted to help us. We don't plan on buying a car again anytime soon, but when we do, we are going with Audi Rocklin, you won't regret it either, go to this Dealership.
Great car buying experience! JV was a breeze to work with - Krishna
Great car buying experience at Audi Livermore. JV Huynh is awesome at what he does, and my car buying experience was smooth. He followed up regularly and made sure I did not have to wait. He and his team, along with everyone at Audi Livermore took great care of us. He had in-depth knowledge of the vehicle was able to get us the best deal. When I'm in the market for my next car, Audi Livermore will be in the top of my list.
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