49 California Audi Dealers

Peter Younes was professional, prompt and very - Kajnkween5

Peter Younes was professional, prompt and very informative. He took care of all my needs with a sense of urgency. I enjoyed working with Peter. He is a great asset to the company!

One of the smoothest transactions. - seasideclub

One of the smoothest transactions. The only hiccup was when I had to drive thirty miles to my credit union to get a certified check because I forgot to bring my check book. Rick Torres was very nice and made my purchase stress-free. I don't remember the finance guys name but he was a no-nonsense closer. I refused all add-ons and received no push back. One thing I should have noticed was the lack of an owners manual. I emailed Rick and cc'ed the sales manager right away. Ivan Lai, the sales manager was on it even before Rick was able to reply. The manual was FedExed to me so I didn't have to drive another thirty miles. Great service all around. Highly recommend this dealership.

Wonderfully easy, they are very communicative and - stacey b

Wonderfully easy, they are very communicative and helpful. I amso happy here at audio marin

They were able to assist me with a very difficult - ARNOLDOTS

They were able to assist me with a very difficult situation where my options were very limited. They provided this assistance without sounding arrogant, indifferent, or unprepared. I appreciate the disposition of all of the personnel I dealt with at Elk Grove Audi.

Attention to detail. - eloya83

Attention to detail. Direct, honest and professional.Phillipe is outstanding and an excellent brand ambassador to Indego motors and DEM's

Lorena was very helpful throughout the process I was - Walkabout65

Lorena was very helpful throughout the process I was offered a package of 4 services for my 2025 Audi Q3 and it resulted in significant savings

Such a pleasure working with Doreen and Mo! - Milojoel12

Such a pleasure working with Doreen and Mo! They set the bar high when it comes to customer service. Never thought car shopping would be so easy and stress free. Both took the time to answer all of my questions and made sure i get the best deal possible. They even delivered the car on my given time and made sure to explain all of the car’s quirks and features. If you are in the market for a new car, look for Doreen and Mo!

It was a pleasure working with them. - LAURAMALONE2

It was a pleasure working with them. Very professional and courteous...especially Diane and Brandon. I am impressed with the Dealership.

Amazing staff and super attentive towards what the - ANAVEGA44

Amazing staff and super attentive towards what the customer is desiring. I’m elated with how my experience went.

I came back to the shop again to trade in my lease to but - gabiivanova

I came back to the shop again to trade in my lease to but the new 2026 S3 - my dream car! Once again, I worked with Lucas and Lisa, as well as Rober G (the manager). The experience was absolutely amazing from start to finish. The team got me the best deal possible and made the entire process so smooth, stress free and exciting. They are the most trustworthy and helpful team I've ever worked with and truly go above and beyond for their customers. Even after leaving the dealership, they continue to help with any questions or concerns and always guide you in the right direction. I am forever grateful to the team and was so happy I was able to work with them again. Truly the best and I cannot recommend them enough!!!

Credit where credit is due: Frank and Kim made it right. - arvin_yan

Credit where credit is due: Frank and Kim made it right. After the direct involvement of General Manager Frank and partner Kim, my situation was finally resolved quickly and professionally. Kim personally called me to understand everything that had happened and immediately began working toward a solution. They not only reimbursed the $2,000+ I had paid to Mercedes because of this situation, but also provided an additional $500 as a gesture of goodwill to bring the matter to a fair and complete resolution. To me, that demonstrated a genuine commitment to making things right rather than simply closing a case. To be completely honest, before I was able to communicate directly with Frank and Kim, I was genuinely anxious as a customer and had no idea how the situation would ultimately unfold. Wanting to better understand my rights and the appropriate way to move forward, I even sought legal advice. Looking back now, I'm actually grateful for every conversation that happened along the way, because they ultimately led to direct communication with Frank and Kim—and from that point on, everything progressed remarkably quickly. I also had the opportunity to speak with Frank personally. What impressed me most was not the financial resolution, but his honesty. He spoke candidly about how the situation had come to happen. As a small business owner myself, I understand that every company genuinely wants to provide outstanding service, yet sometimes things simply don't unfold exactly as anyone intends. More important than the situation itself was the willingness to communicate openly, acknowledge what happened, and stay committed to resolving it. Frank's sincerity genuinely changed my perspective. The resolution itself included a few unexpected twists. I personally picked up the first check from Audi West Covina, but unfortunately my bank was unable to deposit it. After I contacted them, they immediately mailed a replacement the very next day to save me another trip. Unfortunately, the second check encountered the same issue. Once I reached out again, we mutually agreed that a wire transfer would be the most efficient solution. They arranged it immediately, and I received the funds today without any further issues. Although the process took a few unexpected turns, Frank's transparency, Kim's efficiency, and the coordinated efforts of everyone working behind the scenes ultimately made all the difference. Their commitment to seeing the matter through until every detail was resolved completely changed my impression of Audi West Covina. Both in life and in business, problems can arise despite everyone's best intentions. What truly defines a company is not whether challenges ever occur, but whether it is willing to face them directly, communicate openly, and remain committed until the customer genuinely feels the issue has been resolved. I sincerely wish Frank, Kim, and the entire Audi West Covina team continued success. I hope the dealership continues to grow and that more customers will experience the same level of commitment, professionalism, and integrity that I ultimately experienced.

The best dealer I have ever been- I felt like in family - laurentkhaiat

The best dealer I have ever been- I felt like in family and between Nadia the General Manager to her son Shafiq and my salesman Mo and all the staffs there from low to high were all fantastic so I thank you

I had an outstanding experience purchasing a vehicle at - M Murdock

I had an outstanding experience purchasing a vehicle at Audi Fletcher Jones. From the beginning, the process was smooth, transparent, and completely pressure-free. Brandon, my sales consultant, was professional, courteous, and incredibly knowledgeable. He made sure all of my questions were answered and made me feel confident in my decision. Collin, the sales floor manager, was equally fantastic—helpful, personable, and clearly committed to customer satisfaction. The vehicle I purchased was exactly as described—clean, well-maintained, and ready to go. The team was also great at accommodating my financing and out-of-state delivery needs. It’s clear this dealership values integrity and long-term relationships over quick sales. I highly recommend Brandon, Collin, and the entire Audi Fletcher Jones team to anyone looking for a high-quality vehicle and a first-class buying experience.

BEST PLACE EVER. - Meghan Zarate

BEST PLACE EVER. THEY'RE SO FAST. GREG IS THE BEST. EVERYONE IS THE BEST. Literally everyone has been so helpful. I come in full crisis mode, and Greg reassures me. He takes good care of my car, and so does everyone here. Not only do they take care of your car, they take care of you. If you need to come in as an emergency, they take you right in and do the service in like 5 seconds. It's crazy fast. I am so grateful.

🌟 A Five-Star Leasing Experience! - CHRISTYTHRIFTY

🌟 A Five-Star Leasing Experience! 🌟 If you're needing a new vehicle, I encourage you to head over to Audi Valencia and ask for Sales Manager Joseph Schembari, Mike in Sales and Mike in Finance. I can't express enough how thrilled I am with my new Q4 etron and the whole leasing experience overall. They all took the time to understand my needs and helped me find a vehicle that worked perfectly for my budget. They patiently answered all my questions and provided valuable insights, making the entire process incredibly smooth and stress-free. Thank you Joseph and both Mikes, your knowledge, kindness and professionalism was truly appreciated!!

I had a great experience with Anel Correa recently for a - MSimpo

I had a great experience with Anel Correa recently for a minor software update and she has always been great. From start to finish she and the whole team took care of me and I was in and out within a few hours. They washed and detailed my car too and it looked fantastic. You can tell the leadership is strong at this store, everyone was really professional and valued my time. Thanks again Anel!

great service from Yoshin. - zekemendez24

great service from Yoshin. Very professional and helpful. I bought a 2023 Audi Q5 and she made the experience very easy. I definitely recommend her. If you need help with buying a vehicle ask for Yoshin. You will be very satisfied.

Yesterday, I brought my 2023 Q5 to Audi Pacific Service - Calbear92

Yesterday, I brought my 2023 Q5 to Audi Pacific Service since the power telescopic tilt button on the Q5 was not in its proper position- slightly depressed in and angled down so one could not lower the steering wheel. I only chose to go to Pacific since it was the closest dealer in the rain and they said getting a loaner “hasn’t been a problem.” [Background, car was at Audi Long Beach the day before for oil change, but I forgot about the steering column button issue]. Upon arrival to Pacific in Torrance, I was greeted and met Service Advisor, Jonathan. He seemed nice enough. Once I told him of the main issue- he went to physically inspect it and got the shop foreman to look at it to see if it was something easy to fix. [and another on-going MMI and Bluetooth issue that’s known across most Audi platforms.] He came back and said that it looks like “outside influence” and that’s not under warranty. It would cost $310. “If it was something easy to unbolt a screw, I would just do it for you, but you have to drop the entire steering column.” I declined. He also said that if your car was just at another dealer- you should go back to the selling dealer (not possible since in San Diego) or the most recent service dealer since you have a relationship with them on THIS car. This button is on the lower left side of the steering column and slightly recessed. One of the clips on the inside was not holding it in proper position, but the inuendo that “we” broke this is absurd. There’s no physical damage. This is the 1st time (and likely last) that this car has been brought to them- I had a terrible experience with a previous service writer several years ago on my eTron SUV where I asked for my keys back and would not return while he was still working there. I will appreciate Jonathan's frankness. He said that I should take the Q5 back to Long Beach or BH since I have had the car serviced there before and since I have an established relationship with them on THAT car- they had more leeway to offer “goodwill” and cover that issue. I was shocked that when he told me that the button was now inside the steering column since the foreman pushed it in while trying to assess. When I actually got into the vehicle- there was now an open hole in the lower steering column and a loose button. Since this was caused by the foreman and it was returned this way- this is not returning the vehicle in the same condition as it was brought it. Not taking responsibility since I declined their $310 charge. Not acceptable. What’s more outrageous- I took Jonathan’s advice and went back to my regular service advisor at Long Beach today. (Charles is awesome!). He not only greeted me when I pulled up- he already saw my note- personally took the vehicle straight into the service. In 15 minutes, the car was ready. Not even paperwork needed since it was a single Torx screw to remove the lower steering column plastic panel and put the power control button back into proper place. I even got a snack in their new comfortable, location. Moral: stick with Audi Long Beach for your Audi service needs.

This is the third time I’ve purchased an Audi at this - ShelleyE

This is the third time I’ve purchased an Audi at this dealership. Everyone we worked with at the dealership for the latest purchase Cody, Allan, and Brandon, made it a smooth and stress free experience. There were no high-pressure sales tactics. Highly recommended.

I had a great experience buying my Q3. - qbnchick4

I had a great experience buying my Q3. Melissa was a dream. Not pushing me to buy and allowed me to find the right car without putting pressure. Simon in Finance was friendly and very helpful in guiding and providing options for me to consider

Agent helping us was responsive answered all our - marianavlyst

Agent helping us was responsive answered all our questions in a timely manner. A lot of the communication was over email. All emails were responded to in less than a 24 hours period of not within a couple of hours of the inquiry.

Keison helped us with a lease return of our RS5 and was - albertlin

Keison helped us with a lease return of our RS5 and was amazing! We are looking forward to purchasing our father's next vehicle with Keison. Thank you!

Best Dealership ever - going on 11 years with these guys, - Hubb

Best Dealership ever - going on 11 years with these guys, CJ and Sean talked me into a Euro Delivery and it was absolutely fabulous,

Some dealerships do the right thing. - Ron N.

Some dealerships do the right thing. Audi Concord — and specifically General Manager Eddie Martz — is one of them. Back in 2019, I bought a pre-owned vehicle from Audi Concord as a gift for my wife, who had just reached an important personal milestone. It was a meaningful purchase. During the prep process, a detailer accidentally cut the front seat. The dealership repaired it at the time, and we drove away happy. Fast forward to 2026. The repair gave way. I’ll be honest — I wasn’t sure what to expect when I called. It had been years. But Eddie listened. He didn’t make excuses or hide behind the clock. He looked into what happened, acknowledged that the original repair hadn’t been done properly, and told us he’d make it right — no charge. That kind of accountability is rare. Eddie treated us like people, not like a liability. If you’re looking for a dealership where the leadership actually stands behind their work — and their word — this is it.

Everything was great! - Tgarr1966

Everything was great! They made everything as easy as possible. Even a couple things I had to bring my car back for was easy and they even filled my car up for me. I would definitely recommend this dealership and when in the market for another car in the future, I would definitely buy from CarMax again!!

I felt I was being talked o to a coverage I didn’t need. - renee_balentine

I felt I was being talked o to a coverage I didn’t need. And I wanted smaller payments not longer payments

What can I say, carmax is always great searched online - idris tate

What can I say, carmax is always great searched online found the car I liked and they shipped it to norco quickly. Norco was great, they had it ready for me, I’d alway prefer a nice detail on the wash but the car was as advertised. Exoress pick up was about 40 minutes only because I got there right when they opened otherwise great experience.

Unfortunately you can't give 0 stars worst car buy - hawksfan0331

Unfortunately you can't give 0 stars worst car buy experience of my life we paid cash was told the car would ship in 72hrs it was 5 days after a month and had to call numerous times we finally got the title a month later when we received it it was not dated in two places and was lied to on numerous occasions about lost paperwork the title being in the mail the general manager doesn't know how to return phone calls must be really hard to dial a phine and Roy the fiance manager is a pathological liar and very arrogant I would never buy a car from them again amd I would not recommend them to anyone to buy a car from them unless you want headache after headache id especially if your out of state worst dealership I have ever worked with

Professional receptionist greets customers with a big - omarabuzaid1956

Professional receptionist greets customers with a big smile takes care of things fast and easy