Best car buying experience ever ! - lee
Starting with Bob Graziano to Bob G. In sales to Spencer the genius and Doug in finance - my experience was incredible. Bob in sales listened to my needs and respected my budget. He then
matched me with the perfect car. Doug explained every step of the way of my lease. Spencer was thorough and patient when walking me through the functions of the car. The group at Knauz made my car buying experience easy and enjoyable!
Top Reviewed Specialists At This Dealership
Great Experience - Barbara
Ian was very patient, while I wanted to test drive a handful of cars. He knows his products well, and, could explain all of the cars' features. Is a great representative for the company!
BMW Client Advisor
Excellent - Sandi4u2!
Fil is the best! I bought a car 4 years ago with him and came back to buy an other one, he is amazing treated me with respect and as if I was part of the family. He gave me the best possible deal after listening to my needs. Very patient and polite. He is the best! I will be back! I highly recommend him for all your car needs. Thank you, Fil!
Sales & Leasing Consultant
Sales and Lease Professional
Tim Brandt - John L
I have bought many cars over the years and have been a loyal Lexus owner. I was disappointed in the newest design of the Lexus fleet, so felt the need to look around. I had stopped into your dealership a number of years ago and had worked with Tom Brandt. Although, I opted to return to Lexus, Tom had left a favorable impression and I had saved his contact info on my phone. So I looked him up. Tim was very professional. His approach was laid back, no pressure whatsoever and his enthusiasm for BMW was infectious. We took a short test drive in an executive driven 530. I loved the car and came back to buy it a couple of days later. Jori was terrific as well and I was in a hurry. She got me out of there in no time. I came back a week later to learn the ins and outs of the car. I hated to leave Bredemann. I only hope the rest of my experience at your dealership will match my buying experience.
Jordan was Great! - Daniel.s.acevedo
Great, clean dealership. Jordan was Great! Very knowledgeable about the vehicles they had available for sale. I purchased a Jeep Wrangler and im very happy with the purchase!
New BMW, Mazda and Used Vehicle Sales
New Mazda and Used Car Sales
Scott Miller makes life easy - Tom M
I have been looking for a certified pre owned BMW to replace my 2005 and happened to come across BMW of Champaign upon my searching and noticed a beautiful 2015 328i xdrive with super low miles that came in off lease. I emailed Scott Monday asking if he would let me know if know the vehicle was still in stock come Friday, and if so I would make a trip up from St. Louis to come take a look. After looking and driving a few similar year/models in my area, I received an email from Scott on Friday saying the car was still available. After a few emails and phone calls back and forth we came to a sale verbally over the phone/email and made it very fast and painless. I showed up Saturday morning to the car detailed and ready to go and was in and out of the dealership in under an hour. I highly recommend Scott and the BMW of Champaign for any future BMW buyer and look forward to working with then again in the future. Thanks again, Scott!
Tom M - STL
Purchase - Kathleen3454
Excellent at all levels!! This is our 5th purchase through Newbold and almost all the sales personnel have been outstanding, but Braden has been excellent
Great communication and accurate description of used BMW X5 - Kim & Chris
Bob Lambert and BMW of Bloomington were extremely easy to work with during our purchase of a used BMW X5. Bob answered all our many questions over the phone, emailed many pictures and numerous documents, and most importantly described the vehicle honestly and accurately. The vehicle was prepared for our arrival from 2+ hours away, we test drove it, and then the transaction process was quick, easy and transparent with no "hidden" fees or pressure to purchase optional services or warranties although they were available.
No Stress, Pleasant Experience - Hannaco
I researched cars on and off for over a year and test drove four before keying in on a pre-owned BMW X1 at BMW of Crystal Lake. After the first test drive I was excited, so we took the SUV for an extended drive during some awful Northern Illinois winter weather. My mind was made up, this was the car I'd been looking for.
We worked with Bob Miller. During the entire process from test drive to negotiations to paperwork, he was mellow, professional, pleasant and treated both my husband and me with respect.
We had been to the dealership months earlier to look at a car that ultimately wasn't right for me. This was our second visit. Both times, everyone we talked to (Leah, Derek, Michelle, Bob) were helpful, informative, NOT pushy and the kind of people that made us want to do business with them.
Mike Custer is the best! - Rjs8016
Mike was incredibly impressive from start to finish. Super responsive, knowledgeable and forthcoming with all the things I needed to know - This is how all car dealers should treat their customers. Bravo!!
Excellent purchasing experience! - cschmidt
After 12 wonderful years owning a Mercedes, it was time to move on from that car and purchase something new. I kept my comparison between Mercedes, Audi and BMW, but it was the BMW this time around that really caught my eye. A lot of this had to do with Bill Jacobs BMW and my sales person, Bill Earnest. I was looking at both the 540xi and the 530e Hybrid, and Bill took plenty of time over multiple days to ensure I was fully versed in both vehicles and had multiple drivings of both to test out and compare. Since I'm an owner who holds onto a car for a long time, being completely confident in the purchase to ensure that you love it as much 10 years from now as 10 days is important, and Bill took the time to ensure I could make my decision with confidence. He was great to work with the entire time, wasn't pushy, and had a very laid-back approach with worked well for me.
On the night of the purchase, which was late on a Saturday, everything at the dealership went very smoothly. Everyone was friendly and helpful and explained everything along the way, from the steps involved to the financing and service options. I left a VERY satisfied customer with my new 540xi, with Bill Jacobs BMW and most importantly with Bill Earnest. I look forward to a long relationship with my car, Bill Jacobs BMW and with Bill as well.
Customer service customized for the customers - Stallworth.Cece
Laurel BMW service dept - Friendly atmosphere, thorough & helpful. My experience with Tony has made me reconsider purchasing a 4th BMW. Tony is one of the best in his field. Trust me all dealerships are not the same. Logo doesn’t mean a thing. Thank you Tony Scanlon!
New car purchase - Tracy0829
Patrick BMW is a great dealership. The entire staff is friendly and treats you like family. Angelo Tramuta is a fantastic person. Anyone looking for a car should call him
BMW purchase. Excellent experience!!!! - E63
My experience with BMW was priceless. Customer service was great, I highly recommend that you visit soon. I have referred my brother and he purchased a vehicle as well. When you stop by ask for Eddie Steffan, he’s the best salesman’s I’ve experience out of all my years of purchasing a vehicle.
Neal Really helped me out! - dryaseen
I received a great deal on my new X5! Neal and Clinton did a great job! I will be coming back for my next Vehicle!
Scheduled maintenance - Jim
I have been going to Elmhurst BMW for ten years now and will continue to do so. Weather I am purchasing or obtaining service the staff is always outstanding. Joel in service is wonderful and for sales I highly recommend Michel Banichick.
Poor communication - Rb
They didn’t contact me to let me know the car was ready, or answer one text or three calls enquiring about the status. Finally got the car the following day.
Midwest Motors of Lake Zurich, IL -- Thank you! - srichiii
I want to thank you and Phil Cassata for the great service at Midwest Motors! From the moment I arrived at O’Hare from Washington DC, your limousine was waiting for me within five minutes of my call, as promised.
After my flight and short drive to the dealership, I appreciated the expeditious paper work, with no surprises as your office had already provided me advance copies of everything I was going to sign, and, what to bring along with me; very professional.
And although I had done my research on your dealership and saw the video, I was surprise with the large inventory of high-end vehicles. So although I was there for the 2015 BMW 535 for my wife, I saw the next car that I want, the Audi S8!
More importantly, my wife is very pleased with her new car with the detailing of the interior and exterior immaculate.
Lou Bachrodt AutoMall
BMW of Barrington
BMW Client Adviser
Fields BMW Northfield