Great car - lia
Thank you to Yale and Kamil for a perfect service.
You helped me with an excellent choice of my new car. I enjoy driving my BMW X5.
Special Thanks to Brendon for the "Genius" guidance provided.
2018 BMW car buying - Sharon Gidley
Very professional group and yet we thoroughly enjoyed the process from start to finish. Great communication thru the process. Would definitely use this dealership agsin
Top Reviewed Specialists At This Dealership
BMW Client Advisor
Leasing a BMW 330e - djgable
Great experience with the entire staff, who i more than willing to meet the needs of the customer. Very knowledgeable about the cars and the accessories.
Great sales and customer service - lack of clarity on hybrid - d
Anni and the team were great from a sales standpoint. I was disappointed in getting a clear compare and contrast between hybrid expectations performance and regular performance.
Midwest Motors of Lake Zurich, IL -- Thank you! - srichiii
I want to thank you and Phil Cassata for the great service at Midwest Motors! From the moment I arrived at O’Hare from Washington DC, your limousine was waiting for me within five minutes of my call, as promised.
After my flight and short drive to the dealership, I appreciated the expeditious paper work, with no surprises as your office had already provided me advance copies of everything I was going to sign, and, what to bring along with me; very professional.
And although I had done my research on your dealership and saw the video, I was surprise with the large inventory of high-end vehicles. So although I was there for the 2015 BMW 535 for my wife, I saw the next car that I want, the Audi S8!
More importantly, my wife is very pleased with her new car with the detailing of the interior and exterior immaculate.
Great communication and accurate description of used BMW X5 - Kim & Chris
Bob Lambert and BMW of Bloomington were extremely easy to work with during our purchase of a used BMW X5. Bob answered all our many questions over the phone, emailed many pictures and numerous documents, and most importantly described the vehicle honestly and accurately. The vehicle was prepared for our arrival from 2+ hours away, we test drove it, and then the transaction process was quick, easy and transparent with no "hidden" fees or pressure to purchase optional services or warranties although they were available.
Great Experience!!! - Dave Steigmann
I really enjoyed working with Charlie Lange and Ken Moerdyk. Both are superb and took the necessary time to guide me through the buying process, start to finish.
I first met Charlie Lange 2 years ago, so in many ways I had a two (2) year relationship with him before I finally purhased my new X5.
High Level of Sales and Service - illinidem
You can't go wrong when purchasing or having service done here. Scott did a great job showing me vehicles that were not only of the highest quality, but also fit my needs and budget. He went out of his way to find me exactly what I was looking for. The entire process from sales to final paperwork was done quickly and without any issues.
Scott won't just sell you something to sell you something, he fits you into the car you want and the car that meets your needs.
Airbag recall service - bmer fan
My experience at Patrick BMW yesterday for the airbag recall was very pleasant and excellent.
Matt was very helpful.
My appointment was cancelled by mistake for some reason, this is an area that can be improved.
Excellent service with no pressure - Sue
Very accommodating service and sales people. Knowledgeable. Comfortable waiting room. One of the new car salesmen was very helpful in showing me the various BMW interior leather colors.
New Silverado Truck - Sandstrom,darrell66
What a great experience, getting that upgrade in my new Silverado. Everything went well, handling all the loose ends with ease; financing, On Star transfer, and Sirius Radio and pointing out all those nice upgrades. Fil our contact was the Greatest, he is the one to see for your next new vehicle. Darrell G
Great People to do Business With - frankmus
We just purchased a 2018 4 Series from Laurel BMW and could not be happier. Once again they did a fantastic job - great deal, outstanding service and met all of our needs. I've had the opportunity to work with most of the major brand dealers and have to say the Laurel has been the one I have the most confidence in and will be buying another vehicle from in the future.
Absolutely fatantastic. - NickC.
I'm not sure I could have had a better experience with a dealership. Carl, Clinton, Jim, and the entire group here is as top notch as you could possibly get. A+++ all the way around, they couldn't have been more friendly, courteous, helpful, and professional. The best.
Nice place to buy and service your vehicle - Julian
Kelly Donku at Bill Jacobs BMW it a trusting sales associate. She listens and understands your needs and what you want. She then effectively provides options based on what you like. Ultimately delivering a solution where everyone is happy. I will definitely seek her services on my next purchase.
Great experience. - Dvcbrad
Good service. Friendly staff. A pleasure to work with. Nice, clean dealership. Service staff does not try to sell you additional services like the BMW dealership in Naperville does.
GO TO JOE! - MariaC
Joe was by far the best salesman! At other dealers I visited the salesmen were just not enthusiastic or encouraging enough to sell me a car, Joe was the complete opposite and made buying a fun easy experience and did everything to help me leave with the car I wanted. Overall great experience thanks to him!
Elmhurst BMW is worth the drive - BMWguy123
It is worth the drive from Chicago to work with Nicholas and the entire at Elmhurst BMW. They really made me feel like a valued customer. They are excellent! Thank you!!
BMW of Barrington