18 Illinois BMW Dealers
GREAT EXPERIENCE at BMW of Crystal Lake. - jacob.klaustermeier
GREAT EXPERIENCE at BMW of Crystal Lake. I'd like to especially give credit to the wonderful sales associate DOMINIC KRISKY and BMW "Genius" DEVON STOVALL. They both worked together and set me up to build my dream 2023 BMW x5 45e. Furthermore, MIKE SCHWARZ in the finance department explained everything clearly and was very knowledgable. So glad I went to BMW of Crystal Lake and would highly recommend the team here for all your future BMW needs!
Top Reviewed Specialists At This Dealership
New BMW and Used Car Sales
BMW of Barrington is an upscale dealership within the - djgets
BMW of Barrington is an upscale dealership within the Motor Werks facility. My salesman, Peter, is a young, energetic, hard worker who makes sure that he answers all customer questions and satisfies all customer requests during the sales process. I would definitely work with Peter again on future transactions. Peter explained their policy of picking up my vehicle from my home and dropping off a loaner when my vehicle needs maintenance. I like that. I custom ordered my 2023 BMW X5 45e from the factory. I was happily surprised when my vehicle arrived at the dealership roughly one month before originally anticipated.
BMW Client Advisor
BMW Client Advisor
Very easy to deal with, better deal than I expected. - Dvr65
Very easy to deal with, better deal than I expected. Both Seans were very accommodating and understanding
My review of Sam Ferrille is that he is extremely - pattyann
My review of Sam Ferrille is that he is extremely knowledgeable, approachable, gregarious and considerate. Sam knows all the latest information on any car that is offered. He is willing to share personal experiences and anecdotes which make the entire process very enjoyable. He also makes you aware of all the features and services.
Sales & Leasing Consultant
Sam and his colleagues made car shopping a very pleasant - Stephen.vandyke
Sam and his colleagues made car shopping a very pleasant experience from start to finish! I look forward to our next automotive purchase at Knauz!
I had my BMWX5 serviced at Field BMW in Northfield for - Deyouguo
I had my BMWX5 serviced at Field BMW in Northfield for Sunroof Recall; Loosing GPS signal and communication systems malfunctioning . I have been driving the ca about a week and running perfectly. Thanks for Chris making a thoughtful arrangement of providing a loaner car and informing the status and sending me a Video which showing all the service jobs done. Chris is exceptional professional and responsible providing all services that is far beyond my expectations! Thanks for all technicians and friendly stuffs in this nicely managed Dealership!
Senior Sales and Lease Advisor
My service advisor Donnie K went above and beyond with my - mstranglr2
My service advisor Donnie K went above and beyond with my latest service. Being timely, polite and professional, I could not have asked for a better experience. I recommend anyone to buy their next vehicle from Bill Jacobs dealerships, especially BMW.
Dealership is great. The car sucked. Never had so... - shodan
Dealership is great. The car sucked. Never had so many problems with a car before (including used ones). The steering was a problem from day one. All the unwanted and useless accessories that made driving more difficult. Was not told that I bought a sports car. Bought a new 2021 330i. Biggest mistake I ever made (car wise). Will never own another BMW. Kept it for only 30 days. Couldn't take is any longer. Was very very lucky to be able to get my old car back. Which is far far superior to the BMW.
No checklist was provided saying various items were found - Mattjdoherty
No checklist was provided saying various items were found to be OK as part of tuneup. Staff member that checked me out had no knowledge of the work done on my car. Staff in service area always seems to be harried and overworked.
Anderson Motors has always been professional in... - Pmsadan
Anderson Motors has always been professional in everything they do. My wife and I not only went through that tedious paperwork that is necessary when buying a new car, but we had fun do it. If a BMW is your future, Anderson Motors is the place to be. They treat you right.
Ken is an excellent salesman! - flexiblefitness4you
Ken is an excellent salesman! I decided to look elsewhere, after dealing with my “home” dealership continued to remain frustrating. It was refreshing to find a true sales person, who listened to my needs and fulfilled.
The whole Perillo experience was GREAT!
Our sales person Whitney did a great job helping us find - tim
Our sales person Whitney did a great job helping us find a vehicle. She and the rest of the staff there was very helpful in finding a car for us. We didn’t feel any pressure to do something we didn’t want to do. The whole experience was good. Thanks Whitney
Joe Svoboda is the best salesman I’ve had the pleasure - wp
Joe Svoboda is the best salesman I’ve had the pleasure of meeting and working with! He made my entire lease / purchase process a delightful experience. He ability to listen to the customer needs and deliver with professionalism is above and beyond. Thank you Joe!
We used to go to a Motor Werks Barrington where we bought - salerno215
We used to go to a Motor Werks Barrington where we bought the car after bringing the car to the BMW of Westmont I won’t go elsewhere. Tony our service manager is always great a truly honest and nice guy there to help every step of the way.
If I could rate a zero, then I would. - Lady Lynn
If I could rate a zero, then I would. I scheduled services online and set an 8 o’clock appointment. I came in to drop my vehicle off and several employees stood around in an office and did not even acknowledge my presence. They had opened the bay for another lady and asked her to step into the office. As I continued to stand there for another 5-10 minutes just to see if they would even acknowledge me, still no eye contact or communication. I then proceeded to get ba k into my vehicle to drive off, then one of the employees stuck his head outside the door as to look to see if I was leaving. Still in my dismay, no words or conversation. If I have to drive 100 miles to get my vehicle serviced then I will. I will never ever try to request service from them in this life time. This business need to thoroughly train their employees are on customer service. I am totality disgusted and disappointed.
Ask for Seraj, he is the best! - DMG
Ask for Seraj, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.
Slow, uncoordinated, and unprofessional. - pster
Slow, uncoordinated, and unprofessional. We waited for 30 minutes after our appointment time and received poor service.
Midwest Motors of Lake Zurich, IL -- Thank you! - srichiii
I want to thank you and Phil Cassata for the great service at Midwest Motors! From the moment I arrived at O’Hare from Washington DC, your limousine was waiting for me within five minutes of my call, as promised.
After my flight and short drive to the dealership, I appreciated the expeditious paper work, with no surprises as your office had already provided me advance copies of everything I was going to sign, and, what to bring along with me; very professional.
And although I had done my research on your dealership and saw the video, I was surprise with the large inventory of high-end vehicles. So although I was there for the 2015 BMW 535 for my wife, I saw the next car that I want, the Audi S8!
More importantly, my wife is very pleased with her new car with the detailing of the interior and exterior immaculate.
Lou Bachrodt Auto Mall
BMW and Mazda of Crystal Lake