GREAT EXPERIENCE - Nharvey06

I like what Alex and it seems Napleton Honda strive for. We came in to buy a used vehicle that we saw online. We were very pleased and not mislead by the discription online. The car was in better condition that what we were expecting. Not to mention Alex was very upfront and not pushy in the least bit. We knew what we came in for and Alex made that happen and even for a reasonable to great price.

Awesome!!! Simply, honest and efficient. - Rick Otto

I am in the minority when it comes to car purchases. I research for at least 3 months and usually closer to 6 months. I usually narrow it down to a 2 or 3 models and then know all the trims, the going rate for the different models, and then I begin my search in earnest for my best deal. In this case I had the PLEASURE to dealing with Knauz, and Peter Polanski. I asked if there an out the door price, and was provided a complete quote. I showed up a few days later with cashier's checks in hand, and it matched to the penny. There is not one hidden cost, administration, documentation-or put bluntly none of the BS fees that other dealers have. Their finance manager gave me time to read everything, explained anything I did not understand. I spent less than an hour at the dealership. An absolute pleasure to deal with, and I will check out their website moving forward to see if I can deal with them again. If you are looking for an honest, easy, and pleasurable experience then contact Peter P at Knauz. P.S. I drove 8+ hours as the deal was worth it.

A True Pleasure to puchace a vehicle from - Peter d.

David was a true gentleman to my wife, My special needs son David, and myself. Was refered to them by Mike Perez at Knauz Mecedes in Lake forest. He didn't have what I was looking for and Mercedes Benz of Chicago Did. So David was very thorough and courteous the whole process. Thank you again David. Peter D.

Outstanding! - Lucy

I came to the HE MB to test drive a car I found on your inventory website. I was looking for a car to get for a trade of my previous Mercedes. Mr. Petrov approached me, and at first I was hesitant giving his young age. But he had shown the upmost professional approach: gentle, not intimidating, yet very confident. I believe he sensed my hesitation so he made sure I warm up to him before proceeding. I was very grateful for that, especially since being at the facility made me very emotional: I was there with my husband years ago, when we bought Steven's beloved MB SL550R. We had an absolutely beautiful memory of that transaction/service. My husband passed away more then a year ago... Mr. Petrov's warm and professional conduct made the experience of getting yet another car from your dealership very comforting and memorable indeed! Thank you, Atanas:)

Simply WONDERFUL - Captain Obvious

Purchasing a new car at Lober Moters was a wonderful experience. The selection of new Vehicles was impressive. The gentleman on the sales team (John Mathis) who helped us was very knowledgeable about the vehicle and spent time educationing us with all of the new technology, he was wonderful and truly professional. The dealership has great feeling the moment you walk in, it reminded me of a Beautiful Hotel lobby. We will be back the next time we are in the market for a new car.

Excellent service per usual - Jackeb7

The staff at the St Charles dealership is always accommodating and a pleasure to work with. It’s never a hassle to have my car serviced! I highly recommend this dealership and will continue to buy our cars from here because of the high standards the uphold

Best car buying experience ever - tresapee

Completely hassle free/stress free purchase. Very open to my needs and beyond. Truly genuine folks, this is my "Go To " dealership now. Thanks guys!

I purchased a E class 2010. - peacher

I purchased a 2010 E Class from Mercedes-Benz in Orland Park, I received Excellent service, I was very impressed with Mr. Comers experience and professional service. he was extremely helpful.

Terrific Service - baumer

Outstanding service team! Called to set up a recall and oil change service. They confirmed before the date scheduled. Had a car waiting for me for when I dropped off mine car for service. I mentioned one other issue that I wanted them to check out. Rebooted my system and fixed the other issue. Texted me when the car was ready. Greeted me and pulled up my car as soon as I got there. Friendly, fast and competent!! HIGHLY recommend Prem and Cindi!!!!

Mike Custer is the best! - Rjs8016

Mike was incredibly impressive from start to finish. Super responsive, knowledgeable and forthcoming with all the things I needed to know - This is how all car dealers should treat their customers. Bravo!!

Wonderful Experience at Grossinger Mercedes!! Great people!! - David

The entire sales team at Grossinger Mercedes is amazing. I have never had an easier time purchasing a car. We recently bought a brand new Mercedes SUV from them. Mark, my salesperson; Sam, the sales manager helped us through the entire purchasing process patiently. Although I'm a few hundred miles away, they have made it seamless. They are very professional and willing to earn everybody's business. The purchasing process was extremely easy and smooth. If you are looking for a Mercedes, Please give them a shot. It's simply THE BEST vehicle purchasing experience I've ever had.

Very Good - Hamman

We purchased a GLS 550 Mercedes in December. The salesman Juan Estrada was very helpful and knowledgable. The manager Jeff DiSandro was also helpful. We had a issue with our GLS that we noticed after we left the dealership and Mr DiSandro said he would take care of it and he did. The service department was also very accommodating, giving me a loaner while they worked on my car.

Overall great experience! - Andrew Lizak

Coty Morris was extremely helpful in the whole purchasing process! Everyone at the dealership is very pleasant to deal with. For the next car that we need, I am going to look here first .

Great customer service. - Bless4T

I recently purchased a vehicle from Westmont Mercedes-Benz. I got a great deal on the vehicle. This is my first time buying a MB. I would like to thank Mohammad and Yusuke for helping me through the process and answering all questions and concerns, I had regarding the vehicle. They was extremely professional, and informative. Also, I will like to applaud the staff (Scott, Christopher Seamans, Leslie, Ken Krzak, and the guy who walks you through the commands in the vehicle) ) during the times I needed service done or concerns regarding the vehicle. I am very satisfied with the whole experience and I highly recommend MB of Westmont.

Charged for warranty diagnosis - Christy Zach

Charged me $175 to diagnose an issue covered under warranty. When I complained to GM heard a bunch of mumbo jumbo about lawsuits and he offered to make it up to me- with a ride when my car breaks down or a free car wash when it is closed. Bizarre....