1,967 Illinois SRT Service Centers
Excellent service Tony F had everything scheduled. - Sharon Wood
Excellent service Tony F had everything scheduled.Antonio picked up at finish.Extremely busy cars everywhere!!! Owen tech re battery showed me gauge however I opted for new one.Owen repaired my phone and patiently showed me how to do this!!! So thankful for the respect to female seniors and ALL!!! Castle please keep up the Great work!!!
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Lane Manager
My service advisor, Bradley was very good and patient. - Rob
My service advisor, Bradley was very good and patient. He showed great restraint after another advisor next to him was rude and unprofessional to Bradley regarding a separate customer’s phone conversation.
Ray Cotto is the best , I got exactly what I wanted and - nakia.ware1
Ray Cotto is the best , I got exactly what I wanted and he made sure I understood everything as well as assisting me with my purchase I would highly recommend him if looking for a vehicle as well as a great laugh
Assistant Service Manager
Service Manager
The entire process was well-timed and clearly laid out. - SORABBEDI
The entire process was well-timed and clearly laid out. It was easy to make an appointment with excellent appointment availability. The service was performed promptly and was well explained to me. The service performed was worth the price.
Fixed Operations Manager
This was the first time I was in the crown, Nissan - Leon
This was the first time I was in the crown, Nissan dealership and service department in Decatur. I was completely impressed with the cleanliness of the shop and the kindness of the service employees. I was there for warranty work and they serviced my vehicle while I was there. The timing was absolutely awesome! I intend on using them in the future and most likely will consider buying my next new car there.
Great staff in service department. - pfcoachbill
Great staff in service department. I was taken care of by the service writer, porter and mechanic. Transmission repairs were very well done. Tony is a great mechanic.
Dealership was very clean; employees were very pleasant - arfson
Dealership was very clean; employees were very pleasant and helpful. Was updated on my trucks servicing progress.
Service Professional
Great service from Mike every time I stop by for my - caregalado
Great service from Mike every time I stop by for my service or any question I might have he dropped everything to help. Thank you for great service
Staff was friendly, efficient and professional; good - MKDOWLING_301
Staff was friendly, efficient and professional; good communication and service timeliness was excellent. Uber voucher was extra nice.
Very friendly, professional help. - Mahla16
Very friendly, professional help. Took time to go over inspection findings and explain to me.
I’ve been coming to Kelly Nissan since 2014 when I - lnt31472
I’ve been coming to Kelly Nissan since 2014 when I purchased a Altima. I’ve been returning for my maintenance. I’ve since bought a 2023 Nissan which I recently had serviced there for an oil change. Surprisingly I was only there an hour. I love the fact that Kieran(I think that’s his name) kept me updated every step of the way while my car was being serviced. I will return for future maintenance.
Hello, I’ve been a customer of BMW Westmont for over 18 - Iwofford
Hello, I’ve been a customer of BMW Westmont for over 18 years; I’ve made 3 purchases from them. Throughout my relationship with BMW WESTMONT. I’ve always been happy with the customer service team and the service team. I can say after all the years I don’t trust no other service provider with my vehicle. Westmont BMW is #1 in book.
Michael Comer was absolutely amazing! - omaroxs2
Michael Comer was absolutely amazing! He was so patient in explaining the options available to me on my Lexus. He treated me so respectfully.
Lexus Technology Specialist
Service Director
The Peoria facility was clean, courteous, timely and - lu.ori
The Peoria facility was clean, courteous, timely and fair. I have been a client for years.
I came in for an oil change. - Lindataillon
I came in for an oil change. They are free when you purchase a vehicle from Martin Chevrolet.
Very nice helpful and make sure you in the Car you desire - DConley@cps.edu
Very nice helpful and make sure you in the Car you desire very patient with you let you make your own
Dante was excellent. - Cclaiborne3
Dante was excellent. He was welcoming, kind and provided excellent customer service care. His updates were prompt and informative. I recommend this location for your service needs.
Great job great people was very happy with my service - sher718
Great job great people was very happy with my service Will definitely be bringing my car back on a regular basis
Parts
Have worked with Nicholas Rice, Service Adviser for - JS
Have worked with Nicholas Rice, Service Adviser for several years. Easy to work with, professional, keeps me apprised of the work as it's being done. I can't speak highly enough about how awesome the Service Department is and especially Nick's assistance and advice. Confident I'm in good hands when I take the vehicle there for service.
Great honest service. - 1christmaschild
Great honest service. No xx. I would recommend this dealership to seniors (like me) to avoid unnecessary charges or services not needed. Juan & Keith are great at what they do.
Toyota Master Technician
Counter Associate
Toyota Certified Technician
Great trusted honest mechanic work on F150 and supporting - stuart.galesburg
Great trusted honest mechanic work on F150 and supporting staff. Been going to Packey Webb for years where I bought my F150.
Thank you to Steve Sorensen and staff at Phillips in - Livvy S
Thank you to Steve Sorensen and staff at Phillips in getting my vehicle back on the road. Always have a great experience.
Tj is the best service manager i have ever worked with by - Billbauer34
Tj is the best service manager i have ever worked with by far you are lucky to have him
Stress free, kind, efficient and quick, but not what was - angelinecounsell
Stress free, kind, efficient and quick, but not what was quoted by Kelly blue book.
My experience buying my car was very positive and my - pschildt
My experience buying my car was very positive and my salesperson was knowledgeable about my particular needs. Since then my service has been good.
Parts Manager
Always a good experience at Uftring Washington. - keithnoe62
Always a good experience at Uftring Washington. Noticed price increase from last service. Might be getting too expensive.
Body Shop Manager
Oscar does wonderful work. - eequalsixr
Oscar does wonderful work. We trust him with our 225 SHO pontoon and have for years!
Service Writer
professional to work and also respectful and friendly - manuelagonzalez
professional to work and also respectful and friendly worked on my car in a timely manner
Internet
They are very friendly and accommodating for my needs - pattykant
They are very friendly and accommodating for my needs even though I didn’t buy my car there.
Thank you so much for the excellent service yesterday. - sanchez.ofarrell
Thank you so much for the excellent service yesterday. I really appreciated how quickly you took care of me, Héctor, knowledgeable advice, and the clear and transparent way you explained what was necessary, Your professionalism made the whole process smooth and stress-free. Best regards, Zara O’Farrell