873 Maryland CODA Service Centers

Had to drop off my car since it was barely moving. - Carlo Salem

Had to drop off my car since it was barely moving. Told Bethany my issue and she did the intake even though my scheduled appointment was still 2 days away. I was updated timely of any news with the repair and she was very responsive to all my texts messages. She left voicemails when I wasn't able to answer her calls and overall communication was excellent. This is my second major repair with the dealer and both instances went smoothly. Would recommend working with Bethany for her attentiveness and A+ communications. You will never feel in the dark with the status of your repair or if you have any questions.

Everyone is always helpful. - Bfpenfield

Everyone is always helpful. Service, finance, and sales. I was at the dealership for a minor service issue. However, I saw the salesman who had worked with me in the past and suddenly I was walking out several hours later with a brand new car.

Very helpful and pleasant. - parnellpamela96

Very helpful and pleasant. She was so patient. My family and I really enjoyed her presence.I’m not getting a car a family member is.

Always a pleasant experience to get my Mercedes serviced - Captbiz

Always a pleasant experience to get my Mercedes serviced in Hagerstown. Alex my service advisor goes above and beyond to accommodate me and my car is always ready on time as promised.

excellent and timely service; all issues addressed . - mndrossner

excellent and timely service; all issues addressed . loaner vehicle appreciated made every effort to accommodate scheduling request

Silver Spring is the de-facto Porsche dealer for both - kingkong3RS

Silver Spring is the de-facto Porsche dealer for both sales and service in the Mid-Atlantic. I just found out they were named the #1 Premier dealership in the area and my experience reflects it. They're honest, thorough, fair, and stand behind their work. It's no surprise that people in the DC area drive past other Porsche dealers to come to Silver Spring. Linda and her service team earn customers for life which is evident when you meet other customers there that have been with Silver Spring for well over a decade. Birds of a feather clearly flock together here. 2 Cayennes and 2 (soon to be 3) 911's later, this is ONLY dealership I'll ever let touch my cars.

Great customer service. - avalmon

Great customer service. I would recommend this Dealership to anyone looking for an Audi. My Service advisor Dimitra deserves a gold star!

Service were polite and kept me informed of the vehicle's - conrad.somers

Service were polite and kept me informed of the vehicle's progress . When the vehicle was returned it was clean and serviced satisfactory.

It was hassle free and fast service. - jimgo_ph

It was hassle free and fast service. All I need was show my card and that was it

Made appointment same day for oil change and multi point - Mal

Made appointment same day for oil change and multi point inspection. They completed work within the promised timeframe and went over inspection report. Also provided transportation to and from work while maintenance was performed. Overall a great experience with service department.

Tony icenroad service advisor at Heritage Honda Bel Air - david21msp

Tony icenroad service advisor at Heritage Honda Bel Air most amazing customer service experience great man very humble and helps in every way possible.

My experience at your dealership was very positive. - Miken47

My experience at your dealership was very positive. The service department staff were courteous and professional. I brought my car in for routine maintenance, but other things needed attention. These issues were explained to me and we went ahead with the work. I left the dealership with confidence that my car had been attended to in an excellent manner.

I have a great experience from buying the truck and the - stevelattea

I have a great experience from buying the truck and the service has been superb. I. Give them a 10

I stopped in from out of town, (I live in Massachusetts) - Garylongley

I stopped in from out of town, (I live in Massachusetts) to get my new Lexus NX its' first 5,000 mile service. Bill (Service Manager) checked me in at the drive in. I explained to him what I needed. He finished checking me in and then walked me to meet Ilias(Service writer) who finished the check in process. The Service team at Towson Lexus was outstanding. The had me in and out in less than an hour. Many thanks to Bill and Ilias for helping me. Great job!

Dennis was an wonderful sales rep, he was able to - APOWERS

Dennis was an wonderful sales rep, he was able to understand and fulfill what I was looking for in my new car. He was caring, patient, honest, helpful and knowledgeable. He did a wonderful job explaining and showing me the features on the car.

Wonderful experience! - madi

Wonderful experience! Justin was professional and helpful, as was everyone else I interacted with. Great communication, clear explanations, and patience throughout the process. My Mini feels like new after the maintenance, and the detailing has him looking sharp and spotless. Beautiful job. 10/10 recommend!

Amazing service with Alex and Louis! - Abdows

Amazing service with Alex and Louis!!! Best guys ever. Excellent communication skills and level of commitment to meet the timeline

My visit to Porsche this past Tuesday went perfectly. - Dmschwaber44@gmail.com

My visit to Porsche this past Tuesday went perfectly. I was met by Brian when I arrived at the service bay. He explained the work to be done and gave me an estimated time for the work. A little before the car was brought out for me, I received a video detailing the condition of my car and the work that had been completed. I had my car, ready to go at the precise time of the estimate. I enjoy the service center at Porsche Hunt Valley. Everyone is pleasant and helpful. Brian has taken care of my needs several times . I feel that my Porsche and I are in very good hands with Brian and his associates

Everyone from the person who greeted me when I arrived to - ginayates23

Everyone from the person who greeted me when I arrived to Ray, my service advisor, to the person who checked me out was efficient, professional, fast and friendly. I have never had a bad experience at this dealership.

Jesse is always great and thorough to work with. - JJeff

Jesse is always great and thorough to work with. He always suggest services if needed but is never pushy. Jesse always has excellent communication skills and overall customer experience!

Work done was excellent and recueved professional and - Bill A

Work done was excellent and recueved professional and helpful guidance from the staff advisor. Megan Moxley.

First time Audi owner. - Julio Hernandez

First time Audi owner. I was pleasantly surprised with the level of and transparency. Will definitely return for future service.

This dealership is excellent. - lemars546

This dealership is excellent. Professional. Thorough. Informative. Excellent at regular communication. Outstanding repair work. Clear thinking and thoroughly competent.

I had an amazing experience with getting my car fixed. - Julian

I had an amazing experience with getting my car fixed. Noe took amazing care of me, he was informative, communicative, and really knew his stuff. I was worried about bringing in my car for service before I got to know Noe and the team, however now I will be coming back whenever I need work.

Friendly staff and they keep you informed as to the - harryj06

Friendly staff and they keep you informed as to the progress of your service. Comfortable seating and amenities. Reasonable waiting time for the service.

Kyle has exceeded any and all expectations over and over - ari

Kyle has exceeded any and all expectations over and over again for me, my friends, and my family. He goes out of his way, is unbelievably responsive and available, and always follows thru regardless of the circumstances. I am amazed by Kyle. I have been buying from so many dealerships and usually luxury vehicles. And he is by far, the best person I have ever had the pleasure of working with. And trust me, they usually all start off great. But with Kyle, it continues whether it is service, information or sales related! This guy is a rare and exceptional person.

Warm people to deal with, clean environment. - Colaniemo

Warm people to deal with, clean environment. Ashlyn was great to deal with… only set back, car was not washed as promised… and this is the second time with this dealership…. Everything else Is awesome

We drove in for an oil change and tire rotation. - dymeks

We drove in for an oil change and tire rotation. They waited on us quickly and finished the work on time.

A totally professional service team for my 2023 Land - garciaroco2

A totally professional service team for my 2023 Land Rover Defender. Outstanding in every way.

I don't usually visit the dealership for repairs on - andrethedino

I don't usually visit the dealership for repairs on account of pricing anxiety. Stephanie did an amazing job of getting my car set up for service and scheduling a follow up plan and making sure I knew my car was getting the care it needed. The whole process felt very organized and attentive. Will be coming back in the future. Thank you!